we both used the pool 3 times and it was beautiful and the outdoor hot tub

hours of the fitness center and bike rentals were more limited than what we would have liked

the room was very tidy- the wifi connection was very fast and easy to link to

spa was lovely

bonus was the valet parking especially as it was raining heavily

really clean rooms and room service every day with so amazing accommodation staff

staff very friendly and we requested a very early check in as we were attending a wedding at the hotel and we were accommodated

it will be great to have a room for kids to play in

the kids love them

we booked 2 rooms for 2 adults and 4 kids, they gave it connecting rooms so it was brilliant

pool, leisure or spa facilities

breakfast - excellent selection, room perfect for a get away break, dinner in the restaurant was

super location, and staff and parking.

rooms were fabulous. breakfast was great. loved the christmas decorations.

but no even little playroom or playground for kids

great location if you want to spend some time with your kids or want to visit the beautiful countryside around killarney

there is a swimming pool and gym in the hotel which is great

no room service available, unhelpful staff, kids running in the hallways at 11pm screaming,

the only thing i found bad was the wifi kept breaking down

needs more parking places

didn't get some of the items i asked for in the room service

restaurant doesn't allow kids for dinner (after 7pm) and i didn't see this anywhere when i booked

with wild life running around and plenty of room for my husband and self, and two of the grown kids had their own bed in the triple room

the gym could have more equipment

we were late to breakfast and what was left was a bit dried out. our fault really.

the early check in was a life saver

breakfast was very good , staff were very helpful especially young girl ruth who served us on both

location for killarney bikefest and excellent parking for a motorcycle

from a show & looked for a snack - the night porter kindly made us some sandwiches as there is no room service or food after a certain time

the bar and restaurant was also well designed and ideal for the hotel, not too big just right

large swimming pool a bonus

we absolutely loved the pool area and the hottub even though they could use a good scrub but we understand

loads of parking

i didn't know till we booked it, that it was 'rally of the lakes weekend ' & we could not get parking- we had to park across the road on grass

the room, hotel, facilities, entertainment, comfort & delicious breakfast box

staff so helpful & friendly. facilities very good for kids & adults. entertainment very good.

liked the room,it was nice and clean and spacious,the room service was exellent,always tidied after our breakfast and would supply with water bottles

more space in residence bar for dancing ,small floor in greenroom.

to see everyone wearing face masks and bottles of sanitizers on every table in the restaurant bar and all over the hotel

liked how nice the staff were towards my kids how how easy they made it for me as a single father to enjoy our break away kids club kids

we ordered room service and it was really good

stay was very disappointing as we went for a rest away from the kids,we didn't sleep a wink as the bed was awful, i was shook all over the place every time my

personally wanted to go away with my partner for a night away without kids and for the price we paid i dont think its worth it

pool & spa facilities were excellent

gym just average

parking spaces tight

staff, beautiful clean room, great room service & walking distance to town

room service was excellent

for room service three times and was put through to the bar to order it but nobody answered

spotlessly clean hotel with all the staff being friendly and helpful and ample free parking

understand when there wasn't any space also no availability any morning for breakfast and no room service ud83dude15 over price for what we

town very busy hotel ,the barbecue chicken pizza the best i tasted cannot fault this hotel plenty parking we will be back

we had a massive room the kids had a ball

plenty parking. friendly staff lovely breakfast lovely pool. great location

liked that it was clean and there was parking available

wifi wouldn t work in our room so we couldn t watch a movie on netflix which we had planned to

pool and spa is a walk across the car park

hotel very nice and room was also nice, very fast room service

good car parking at the hotel too

they said nothing was available till the morning but an hour later a golf group had cancelled and they moved us to the front of the hotel which was a much brighter room

arranged a table for our 6 guests in their main dining room and served food from their celar bar menu, the food was delicious and service superb

beautiful old home and vast gardens. great basement bar and food.

excellent breakfast. staff couldnt have been nicer. beautiful dinner.

the staff went beyond to make sure we looked after, the dinner that evening in the bar again perfect and todd was really a great to us

breakfast each morning was also delicious

sad that spa and pool were closed, but it wasn't the season for them to be open.

staff were very friendly especially the young lad in the bar on friday 6th september even do he was finishing up his shift he was happy to go outside turn

the pool depth was 4ft+, it didn't have any parts shallow enough for small kids unfortunately

excellent breakfast

the staff at the pool were lovely and very accommodating but with a few kids in the pool it's not an ideal place for a nice relaxing

bar food and breakfast were gorgeous

staff was so helpful. breakfast was exceptional.

members of staff at the gym , chose to ignore my wife’s presence, she just walked off , this was a disappointing

gym and pool

the greeting when i arrived the extras we asked for all done comfort and the spa was brilliant

would be nice if there were more spa appointments availabale but other than that, cant complain

attentive staff, beautiful room, great food and drink, valet parking, location, what more could anyone want

we all loved our few days, and the hotel exceeded the expectations of both the kids and adults

we and our kids enjoyed sitting there by an open fire with a hot chocolate and just relaxing

location, staff, food, pool and spa!

the staff were very welcoming and efficient on check in breakfast was fab and generally a lovely hotel -- one we will return

very limited and tight spaces

staff were more than helpful and the accommodation was super and the bonus was the breakfast great selection and made to order great value for

one slight problem it would have been nice to have had breakfast hours up till 11am especially in a sunday morning

breakfast was great.

parking was available, but at a nearby property, and therefore a bit of a chore

parking was also very

free parking at the cite of the sister hotel

the breakfast was 20 euro each and it wasn’t worth it as you could t go up and get more food

parking was free but confusing and a bit stressful as i was arriving during rush hour

excellent breakfast

breakfast was a lovely full irish which i love

tim the bar man and donal the night porter

the breakfast choice was great, continental or made-to-order

great location and service. late check out much appreciated.

we've been twice as a couple without our kids & enjoyed both times

nice clean rooms. good location. parking included good bar for meals.

staff on reception couldn't have been more helpful, staff in the bar were also lovely

breakfast was plenty and deliciuos, many options

the room service was really quick and the fish and chips were lovely

it also had a laundry machine

it was a lovely room, fab breakfast. i would highly recommend.

the location was excellent and the breakfast was absolutely outstanding

thank you for the tasty breakfast and good service!

breakfast was outstanding

the bar area needs work . very drab

early check in

good location, comfortable, bar within hotel, good food and music - overall - excellent stay.

decor,friendly atmosphere, location ,room service

tray charge for room service was said to be a fiver but there was 3 of us and it came to fifteen but it wasn't

the staff on arriving friendly, great buzz in the bar and the room was

and efficient check in , staff very friendly , comfortable beds and we had dinner in the bar downstairs and it was delicious

hotel is also a restaurant and bar on the ground and first floor

we did not hear the music from the bar below at all, however we did hear the music coming from accross the street

lovely warm welcome nice food busy bar good music good location restaurant food lovely.

lack of residence bar was a big factor in staying again.

only draw back was no bar although you could order drinks with room service.

makes for a tough conversation with my young kids (we were in a family room)

a good chat in the residents bar , good value

very responsive staff. excellent breakfast. excellent location.

we didn’t have breakfast. we had lunch when we arrived absolutely gorgeous

the bar was nice

lovely staff, clean and comfortable rooms, tasty breakfast, great location.

excellent breakfast

bar & restaurant area excellent

the world and i couldn't figure out where the entrance was , i was looking at the pool and spa entrance

the bar the pool the food the hotel itself is beautiful. breakfast is also gorgeous!

tter than i

everything! fabulous location, room, bed, staff, facilities, breakfast! amazing!

late arrival so ordered room service before restaurant closed, and my chicken stir-fry was exceptional

pool and staff were amazing, room was clean and had air conditioning, right in the centre of and

it was outstanding and staff were great the spa staff were excellent

super bar and restaurants, food was fantastic

also the rooms were very warm at night and also our bin in the bedroom wasn't emptied whenever room service was done

spa and room was great

our stay was perfect and the breakfast and staff was excellent thanks so much

loved the breakfast and the room was very spacious with 2 kids

everything, pleasant staff, clean , comfortable rooms, great choice of breakfast

the bar wasn't very inviting for a night cap, but maybe that was a good thing?

it has a cozy bar just off the lobby

parking is limited - was very lucky to get the last space on saturday night.

the breakfast was a little expensive but the food was good

free parking, and lots spaces available at any time of the day

breakfast could have been a little better considering the price but was sufficient.

and helpful supermarket and petrol station are right in front of the hotel free parking and wifi is available and works

breakfast was really good too

wifi didn t work properly in room 1.

hotel is a great location, close to town, clean, plenty of parking

the breakfast was three course, as we sat iverlooking perfect gardens and views

had a weekend break with some hiking planned so the comfy rooms and a swimming pool was great to re

at the reception desk was so welcoming and accommodating she was brilliant, the pool was nice and spa was exceptional thanks to laura in the spa

parking

as there was a wedding on, car parking was limited.

kids club starting at 4 i have a 2 year old who would of loved kids club

we had treatments in the spa which was just amazing and of course the location is jaw dropping

was gorgeous and delicious, the five course meal was the best we had on our trip and the spa was truly special and relaxing

staff were so helpful & friendly , the view is amazing , fantastic selection at breakfast , perfect fir a chilled & relaxing stay

the breakfast was out of this world

rundown and not clean we used it twice the lack of staff present or facilities of any kind for kids is very disappointing the food quality is not up to standard for price point the quality of

both location and breakfast excellent. on

the full bar downstairs is a wonderful amenity if you enjoy a cocktail or a guinness in th evenings, and the

delicious breakfast

breakfast menu was extensive and everything was gorgeous

probably not much to do for kids that is fine. the bar is a little on the small side.

wifi poor in our room

was not 5 star at check in or during my stay, having to ask for service and when looking for room service not answering phone at reception

car parking service would be nice, as on a wet day there is a small walk to carpark after loading and

ry scenic), the food was fantastic, spacious rooms, great breakfast, lunch, dinner and afternoon tea

good breakfast

swimming pool and sauna outstanding

the 25 metre pool was

the restaurants and bar are very pricey but you pay for the name i

breakfast was excellent 2

amazing breakfast!! service was beyond outstanding

the location was great, the breakfast was nice, i liked that milk alternative was available and the room was

we strolled across the road for dinner after a pre drink in the cellar wine bar (in the premises) and returned for a post dinner drinks

the wine bar attached to and associated with the rooms was great, and the included breakfast was excellent

breakfast was exceptional and they also accommodated our wish to provide an early breakfast to our

breakfast in the morning had plenty of choice

eating breakfast in the pub bar is ok but slightly took the gloss off

prefer rock n roll / american country music in the bar rather than traditional music , not into that

staff where friendly and helpful the food was really good and not overpriced,good music in the bar and friendly locals out for a bit of craic made it a truly great weekend ,we will be back for

most of all the lovely girl in the bar left me sleep in with no checkout pressure so i got extra sleep after the stag

right in the city. has a bar and serves food.

clean and neat. well appointed. centrally located. reasonably priced breakfast

exceptional modern property, the user of the gym, pool and spa was really luxurious

ropean requirement

spa excellent

clean rooms. friendly staff. convenient location with on site parking and a good breakfast