i decided to hit up the pool and was disappointed again

the gym and hot tub were great

spacious rooms with modern decor. good breakfast with non-dairy milk options.

hotel is very clean, the rooms are large, the breakfast is good

clean, large rooms, full kitchen.

beautiful, new, clean guest laundry on site; an extremely considerate measure

the meals were good. i used room service. the staff took care of every need.

also like the fact that there was an option of dining in or room service

daily housekeeping service good gym incluiding sauna , steam room and indoor pool

we loved the room service and they took us and pick us up from the mayo

location near mayo clinic, friendly staff and loved the crave restaurant and bar in the lobby

the gym was lousy.

shower head in the shower could have been better. the gym could have been a little bigger.

great location, great bar and restaurant. great hotel

everything except the gym.

the staff however did recommend the bar /restaurant that did their room service

room service except for refrig

no room service breakfast and food till 5pm

they gave us room service and the next morning they made us omelettes to

would have been nice to know that the property was undergoing renovation that closed their bar and lounge and the breakfast area

the swimming pool could have been heated

room was excellent and loved having a pool side room.

i didn't use the pool, but looking down from my window it looked more like a motel 6 pool!

sauna and hot tub were closed and someone had made a disastrous poo in the mens bathroom in the pool area

the rooms facing in toward the indoor pool only get diffused natural light, so if you want sun, make sure you request an outside room

very well located for the mayo clinic. wifi connection is good. friendly personel.

comfy bed, friendly staff, good food and prompt room service.

bar service closed at 9pm - we went to a show at civic center - were disappointed that there were

don't miss the skyline pool

not see a room service

at the restaurant, they stopped letting people be seated because they couldn't keep up in the kitchen

had a mini kitchen (mic, fridge, cabinets, & mini sink), 2 person dining table, living room area (sofa, chair,

i didn’t like that we didn’t get a room with a kitchen

breakfast

the kitchen area is too small to

you are expecting a gourmet breakfast, you will probably be disappointed

it was convenient to mayo clinic. also the happy hour and breakfast.

kitchen in room was handy

thr kitchen was awesome and i loved that the kitchen and living space was separated from the bedroom

great staff, great breakfast

shuttle was great to get us to our appointments we have stayed at your hotel a couple of other

maybe some gluten free breakfast items

great hotel great breakfast, shuttle to mayo, nice pool, clean, friendly staff, reasonable.

the top three, breakfast, pool, hot tub!

i could see my car from the hotel room, the tea and coffee station was nice, friendly staff, the gym was open 24 hours

great location for us and shuttle to mayo very convenient

otherwise the price for the room and the breakfast was well worth it

great,friendly staff. nice pool,hot tub,exercise room. wonderful breakfast.

staff were very friendly and helpful. room was comfortable and breakfast was good.

laundry down the hall

and nice, friendly staff, great fitness room, fine morning buffet (had everything needed), great laundry room, free coffee 24-7 in the lounge, drinking water in bottles as needed, peaceful and

the breakfast is excellent and nice when you are on the go for medical appointments

good breakfast and nice kitchen facilities

shuttle service to mayo clinic was frequent and on time

room size, cleanliness, friendly staff, location, tasteful breakfast, underground parking, hotel shuttle and the ambiance

we noticed a laundry area in case of extended stays too

appreciated the fitness room and guest laundry

the gym was pretty bad, lacking the basics

shuttle service to the mayo was very convenient

no laundry change at front desk, i walked 1/2mile to target for quarters

team (high school) had some kids on the 8th floor where we were; they were given rooms directly across the hall and on either

rooms have a stench like they used to be smoked in, mixed with a men's gym locker room

the shuttle service was a great experience. attached restaurant was a bonus.

pool was very fun, restaurant bar on site was very cool and convenient, and it is just on the edge of downtown

the location is perfect for clinic visits and the breakfast was very good

5 mile radius as well as a few laundromats (the hotel does have its own laundry room for guests) , a walmart, a target, cvs, and a post office which was very convenient

i thought there was a real light breakfast like some of the other hotels

the breakfast was a

the breakfast was low quality

no full breakfast, just muffins and coffee,

breakfast had a good selection of eggs, meat, cereals, waffles, toast, yogurt, muffins, juices,

we loved the size of the room and loved the pool for the kids. staff was also friendly

the parking lot is extremely small, so late comers have to park next door in the neighboring buildings'

we also like that there s an indoor gym and laundry area

continental breakfast always good foods

location, breakfast, happy hour, spacious room and bath.

also, the clinic is accessible from using the free shuttle

warm breakfast with good service

the kitchen is a great advantage, even for a short stay

was very excellent most hotel don't do that very clean very nice employees and the room had a kitchen

shuttle works great too

shuttle to mayo clinic

of the equipment in the gym needed to be replaced or repaired

the pool area had extra towels to use

regular shuttle service to clinic area

i chose it for the laundry facility but when we were there the dryer was not working

hot tub and pool closed due to covid

laundry facilities weren't available, told

same breakfast both days but was still good!

friday breakfast very good and saturday and sunday not good

close to the hospital. kids loved the pool.

there was a laundry fire, understand it's not within staff control but was annoyed be woken up multiple time to

convenient location, nice pool,clean rooms, i like that i can get a room with a kitchenette/refrigerator

the pool was great

i broke out in hives and staff was fast to check into what laundry soap is

breakfast was very good and the staff was very friendly and helpfull

the elevator is cramped and slow. the pool is quite small. parking is tight (but free!)

accidentally spilled some water on floor by the kitchen sink

extra room - coach, kitchenett

parking and laundry were included in price

pool was smaller then i thought it would be.

the shuttle to mayo was extremely

shuttle service to the mayo was nice

friendly staff, clean room, breakfast was great, shuttle to mayo clinic was great.

i loved that the breakfast was available at such a wide range of times, from 5:30-9:30 which accommodated my mayo

having a full kitchen (minus an oven) was a blessing that saved me from 3 days of eating fast food

; complimentary shuttle to mayo; underground secure

service personnel were very accomodating. kitchenette was sufficient for long term stay.

the pool area had a horrible chlorine odor

full breakfast and free mayo shuttle

the shuttle to the mayo and gonda buildings was reliable

exceptional, rooms very clean, liked the continental breakfast

also appreciated the free breakfast

laundry availability very helpful

the breakfast was fine. just enough food to get us on our way!

even so, it was a great place, esp if you want to be close to hospital and want a full kitchen

the full size refrigerator. the breakfast and social hour.

very pleasantly surprised. breakfast was great too.

breakfast was great, supper on wednesday was great, hallways smelled like newly renovated, new ice

the shuttle to and from the airport and to mayo was an appreciated bonus

we had one meal that was very good (room service), but the rest were just okay. (+) i love that they have free shuttle service to the mayo and room service is wonderful (-)narrow even it s high price but not including breakfast or free ride to mayo clinic or airport room service coming after calling they didn t come daily like other

room was clean and comfortable, awesome that they had free laundry machines to use and complimentary detergent and dryer sheets

pool area neat and clean

i never use hotel wifi not a good idea for safety

a pool and hot tub

washer & dryer worked great tv and remote functioned well, great quality picture & sound all kitchen appliances worked (of those we used) shower / bath water temperature was comfortable &

in room (closets, open living areas) recreation area is excellent and impressively large outdoor pool area was great family fun apartment size far exceeds the average price per square foot

we utilized the hotel shuttle for all of our appointments and it was so convenient, clean, and easy to use

the appratment was clean and kitchen appliance were good

the main mayo campus is about a 15 minute walk or a free shuttle is also available

there was a variety of breakfast items to choose from. nothing to complain about.

breakfast had a variety of things to eat

we had a very spacious suite, and the breakfast was good. the front desk staff was outstanding!

the little kitchen worked out great for having some food around and a eating area

room, friendly staff, good breakfast

that the hotel would not publish in advance that the pool, fitness center and breakfast area was shut down

we could keep our vehicle in parking lot after we checked out to use the shuttle

very clean. great breakfast. nice hot tub.

the temperature in the fitness room was too warm.

pool/spa was clean and empty when we arrived, and room was clean and comfortable.

room, kitchen,shower

nice spacious room with kitchen. comfortable bed. clean room. great parking area under hotel.

the room is a nice size room and like that it has a mini kitchen. the staff is friendly.

the room was large, there was a full kitchen, and the beds and pillows were comfortable.

i love the kitchen

the bar restaurant was good. the bartenders and wait staff were very friendly.

were broken the maintenance man came to look at it while my husband and i were playing on the kids water slide with no water on (we didnt know there was a button to press to turn it on) so the

no breakfast in the morning except a bag of granola bar and fruit so that wasn’t good

kids enjoyed pools and the hot tub

kiddie pool needs an update, but the kids still enjoyed it

very clean easy to get too friendly staff great breakfast pool and fitness center.

breakfast was good and so was fitness room and pool

shuttle to mayo was great and

i loved the pool and hot tub

rooms were very clean. great breakfast

breakfast food was fresh and cooked well.

size of the room and breakfast

free breakfast and the friendly staff

excellent full hot breakfast

parking, simple but hot breakfast, cheap laundry for guests and very friendly personnel

laundry available.

breakfast was good with a good selection and early hours

the laundry was down due to broken water pipes

breakfast and price.

variety for breakfast is always great and delicious

breakfast was basic and pre packaged considering covid-19 recommendations. everything was great.

the breakfast far exceeded expectations

shuttle to mayo, st

friendly shuttle bus drivers

loved the room set up, pool, breakfast & staff.

the pool and hot tub is a nice size and very clean

wood panel under tv in bedroom had fallen off needed lightbulb in kitchen area garbage left under the sink in kitchen area when we arrived not enough lotion for 3

they have a shuttle to get to mayo clinic and surrounding if staying for that

cleanliness, pool area, breakfast, space in room

the breakfast was great and the shuttle to mayo was a life saver!

family enjoyed the kitchen and separated bedroom

i very much appreciate a saltwater pool, as some in my family are very sensitive to chlorine

pool and hot tub were a huge bonus for kids and the hotel was not hugely busy or crowded in that space

homey warm feeling, plenty of space for breakfast, the rooms are nice size and i love having the kitchenette

pool area and theater room was nice as well

wish i knew the pool wasn’t open, should probably have mentioned it on your reservation page.

the shuttle service and breakfast and all day coffee and lemon water

friendly and helpful. the shuttle bus took us the the mayo clinic. easy to set up

staff was friendly , room was very comfortable and pool area clean and stocked with towels

the shuttle broke down, the shuttle driver used her own car until a substitute was available as she

the pool is out

it's close to great restaurants and the shuttle was always punctual

i love the convenience of the shuttles provided and the location was perfect with restaurants and stores nearby

love the pool

for those that can eat breakfast , they have a average amount of options

love that the hotel has a water park

all the juice on breakfast bar tasted off.

the bar and restaurant wasn't easy to get to so we drove around the building to get to it

the breakfast each day was varied and very good

location, pool, great breakfast.

people were allowed to smoke right outside the front door. no breakfast

they don't have morning oj on there morning breakfast

breakfast was grab and go. was expecting better

the free breakfast was a little skimpy. i would have liked yogurt and toast and a toaster.

nice clean spacious room and kitchen area. shuttle bus and continental breakfast was a plus.

the laundry room has been out of order for over a years

very clean, quiet, and appreciated the shuttle to mayo

i wish they would open their laundry room already. it's been out of service for over a month.

the laundry facilities are out of order

clean hotel, rooms, and pool area

friendly staff, shuttle service, nice rooms, comfortable

the hotel & room was clean & well kept, the price was reasonable and breakfast was good.

pool was small. thankfully there wasn't a whole lot of people wanting to swim

very nice. very clean. great breakfast buffet/

no shuttle on sat or sun

though there was tournements going on (dance, and baseball) and the place was packed with kids blowing off energy it was quite and fun, the poor staff were working hard to get everyone

the rooms were clean and bright the food was excellent the pool should be included in amenities

super friendly, and we really enjoyed the pool area being split with a wading pool for younger kids

tv and majority of washers and dryers out of service with no signs and staff has no change for laundry money

staff were amazing. breakfast lady was so kind!

breakfast

clean, friendly staff, nice breakfast. it ws a nice stay

limited breakfast options

shuttle to airport offered at 4:00am for my 5:40am flight

nice in appearance, comfort. good breakfast.