staff is friendly all the time, the snack bar is very thoughtful i d come

room service was slow, and the food was cold and not very good

enjoyed the rooftop dining and room service

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to deliver or get dressed to go to dining to pick up a cup

the day we arrived we ordered room service from a very limited menu

friendly staff, great room service and very clean rooms

gym- the gym equipment needs to be updated

room service personal

small gym with only a few items

wifi

matoes, onions, bread,etc) on the floor

with indoor pool , gym etc , in reality all was shut down , no indoor pool , no gym, no spa , no bar , nothing at all

with indoor pool , gym etc , in reality all was shut down , no indoor pool , no gym, no spa , no bar , nothing at all , as a matter of fact the only place that was open was the restaurant

the bar is an outdated and bad mixer option, but an option

free wifi is awful !!

location - next to gransur mall good gym clean, modern, spacious good bar

waiters, pesonnel, fast room service .... all the personnel deservs to be recognized

wifi was almost useless, pool was so dirty it could not be used, plumbing was not in the best shape

the wi-fi keeps dropping and the gym is poorly equipped

room service has very low

the breakfast that comes included is not the best, personally i didn't like it at all, but it does the

service was great and breakfast was very good ! will be going back soon!

comfortable, clean, good service good breakfast

1. changed breakfast menu every day. 2. friendly staff. 3. conveniently located for our needs.

everything came as advertised! excellent service, good breakfast, and clean rooms.

the bed it was very good. the breakfast. excellent the location wonderful

the breakfast could have more options. i wanted a couple of fried eggs and they didn't have any.

great breakfast. friendly helpful staff quiet room gym had free weights

crowds at breakfast was not confortable

was not informed that breakfast ends at 09:00

room service charged me more than what i ordered and they did not want to make amends

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

comfy beds and pillows, shower, gym, location

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

and room service is very expensive

the parking is free, although is valet parking

gym is a joke

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

the location of the hotel is the best the hotel parking has plenty of room

privacy, mexican style bathrooms and over all view of the city with a gym.

i suppose covid is the excuse, but everything was closed, the bar, the gym, the restaurant

good breakfast and an acceptable gym and rooftop pool

the service in the pool was slow, but they were nice too .

we used the rooftop pool and gym and were very satisfied

the buffet is well served and the pool is great, although a bit cold

location was good. price was good. bar was excellent.

no wifi, smelled funny, ride staff, terrible overall experience

the wifi is awful! and room smelled from the exhaust fumes of sewer!

only complain was when they opened the bar on friday

uncertain if this is standard, but with the exception of intermitant wifi, i was blessed

it does have free parking available.

it also has good and safe parking garage

location, services, reception, room service 24 hrs, parking, bathroom, shower,

location, services, reception, room service 24 hrs, parking, bathroom, shower,

the gym is old, lack of maintenance

offer wifi, and you can't connect to it

i liked the view, the small kitchen in the room, the gym, and the room size

was not good, shower door didnt shut properly, not enought towels had to request everytime, room service food quality was mediocre

also really appreciated the gym, which was well equipped

first 2 nights we had zero wifi until the third night they finally came and replaced the router

toilet didn't work neither did wifi

we had an esim so this was possible for us, but if you didn t have reception or relied on wifi it may be a problem for you

it's a bed and breakfast so you feel at home but with people serving you

the hotel is great, super comfy rooms with great breakfast and super helpful and friendly staff

the hotel gardens were lovely and the breakfast was freshly prepared to order

partner liked the breakfast a lot -- don't believe in eating before noon, personally

great breakfast

the room service was good and quick

room service was fast and up to expectations

underground free parking lot

are some kitchen facilities in the apartment (microwave, coffee machine) (+)arrangements for us, and we especially loved the cooking class that was held in the hotel's kitchen (+) you have full access to a kitchen that you can use (+) the terrace kitchen and dining room were pleasant and comfortable (+) the shared kitchen and dining room was also fantastic (+) it has a well equipped communal kitchen, dining and living room and wonderful patio with a hammock (-)com described accommodation to include a kitchen (+)room was really nice and you could use the community kitchen (-)expected a hotel but actually you rent out a small appartment with a community kitchen (-)side lamps for the bed would be good and a kettle in the room rather than having to go to the kitchen would be good too

detail of our stay in this casa was superb, we were very comfortable in this artsy garden, spa and home environment which is perfectly located for eateries and exploring coyoacan, highly

from the moment we were there until the day we left, there was always an army of ants in the kitchen, bathroom, and crawling through the brick walls

rooms, 4 people), either a dog barking the whole night or people talking in the court or the kitchen staff preparing the juices before 8am

no amenities, except for liquid soap (very good) and detergent in the kitchen sink

cleaning

the kitchen came in handy

good wifi

surprise at the breakfast: food

tchen had a sponge that appeared to have been used for several months:

t small) gym.

the room service food is not bad and there was a decent

room service average

in the gym every day there was fresh fruit and water

room service was terrible, the phone didn t worked and the breakfast included was so bad that

bueno! breakfast

the gym has only 3 machine and 2 malfunctioned, the ac doesn’t work at the gym and you can feel the

hotel provides all the basics: free wi-fi, small gym, good breakfast, reasonably equipped and clean room and secured environment

the breakfast and the gym were both okay

the machines in he gym needs repair, there is not water (no working), breakfast desorganized, fruits no enough, no

the hotel offers 24-hour room service with food and drinks at very affordable prices

nice, clean, very friendly staff and a 24/7 room service with a lot of food and drinks to choose from

extensive room service menu, although i had to go down to order because my phone didn't work

late check out was a nice bonus

ough i didn t try it since i

the breakfast was very good

shower, quiet in the morning, extra comfortable bed and to our surprise a beautiful free romantic breakfast on a terrace

very comfortable bed, clean shower, wonderful breakfast, and in general a very pleasent hotel

we got also the delicious breakfast included

great breakfast, super wifi, everything is clean

breakfast is very good, and overall it was a nice stay

comfortable bed and decent breakfast.

breakfast area too crowded

gym is small ... expected more

a good breakfast, the wi-fi had good speed

room service selection is limited but food is ok decent

probably the breakfast....

bad attention from the room service and bad quality about the bath towels

a late check out helped as it saved us carry suitcases around waiting for a early afternoon flight

an ok hotel for a quick stay, it has a decent gym and simple but nice breakfast

kitchen facilities are great and the lounge is a comfortable space

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

the breakfast was amazing

the breakfast in the morning was nothing short of amazing

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

no internet, the wifi networks never connected the hallways smelled like smoke

us to another place where our rooms was in other side of the hotel, when we enquirer about the wifi password she didn t give to us the correct information

everything was good starting from location, staff, facilities, ac, wifi, cleaning etc

wifi was bad

from room

-no laundry: regarding laundry, according to the paper, if you handed in your clothes by 10am you would

good room service, mostly friendly staff who mostly spoke at least some english, which was important as

the wifi kept disconnecting from my phone.

wifi connection is perfect

have parking have stayed here

the gym is a nice bonus

gym and size of room

loved that this hotel had a guest laundry

staffs are very nice, and i love the fitness center so much, big and satisfied the most workout requirement

and the room we stayed in had a garage type parking under it which made it a bit uncomfortable

location was good, parking lot was free

location, free parking and free breakfast

parking was good clean room

nice and spacious room, everything you need available, best wifi we had in mexico, great breakfast buffet, great location (directly next to the metro station with a line that goes into the

gym is open but treadmill and bicycle are out of work. pressure in a sink was too low.

for the price speaking i couldn’t be more happy about the hotel, the breakfast buffet was good and varied every morning

gym was small but okay for a quick workout

breakfast was good, coffee was great, theres some good tacos near by

big room with balcony and the swimming pool is amazing

the pool and terrace was closed due to a private event.

pool and bar with excellent cocktails and snacks

pool and bar with excellent cocktails and snacks

pool was a bit dirty when we were there.

but, unfortunately the gym was underwhelming

good spacious rooms, nice breakfast and staff. pity that the gym was under re-construction.

the water of the pool wasn't hot, the hotel could improvement this.

pool was very nice and heated (indoors with large windows)

missed a good gym, was being refurbished.

hotel is very good, has an excellent gym, great breakfast and great staff, the only negative point was due to the laundry service, where

perfect for being in santa fe price is reasonable and very nice room , and breakfast

the room and the gym

room service is available until 1 am

nice room, amenities and good breakfast buffet

gym or activity center was to old

the breakfast was really not the best menu

the gym, despite being small, did its job.

accommodation is great and with the swimming pool

accommodating and provides there best customer service, from my airport pick up, to the fo and room service

breakfast buffet and rooftop swimming pool

the pool is pretty

the room service attendant tried getting 20% more of a tip even though there was an auto gratuity

at the pool bar was very slow, as it was low season for mx city, they probably had less staff

en though it was too cold for a swim), the 24/7 gym is a great addition and the breakfast which was already included in the room rate was good

everything you need is provided in the kitchen

the kitchenette is a big plus and everything works well

the staff are welcoming, and the rooms are spacious and well-appointed, featuring a kitchenette and refrigerator

a great spot as the wifi is fast and includes a smart tv, there is a desk area in the room, a gym, and an outdoor seating burger bar nearly seven steps from the hotel lobby boutique entrance

it wasn't just the toilet in our room either — the one in the gym had the same issue

friendly staff, amazing breakfast, great service

early check in may be 2 pm? late check out 4 pm?

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

spacious rooms, greet amenities, amazing breakfast, friendly staff

great breakfast. great service from staff.

breakfast was really good. and they have enough veraity of foods

service needs to improve, they lack the staff to attend breakfast

the breakfast place

spacious room, nice complete breakfast, nice staff.

all was very nice and the breakfast tasty

breakfast was so -so with not good service

breakfast not included

breakfast

access to gym

the gym

staff was super great, something really important they have breakfast until 12 pm, everything was great

hotel nice, location good, room confortable, room service good.

very comfortable beds. great venue for a conference. good gym.

breakfast was good but coffee was cold

breakfast and the attention of the service personal was outstanding

location(sat/sun) -decent gym(free weights, cable station, cardio) -great breakfast buffet(birria (+) the gym was great

breakfast starts 6:30

location(sat/sun) -decent gym(free weights, cable station, cardio) -great breakfast buffet(birria

we found some in the gym and took them to our room so we could use them as washcloths

was actually a very nice hotel, the bar was great and so was the restaurant

food that i tried for room service was good too and good value

the dining experience, gym, bar, and interior design was impressive.

great wtc view, new clean amd well appointed rooms, friendly staff, onsite bar and restaurant.

for the price i would have expected a better breakfast and i only had 1 channel on the tv

clean, quiet and comfortable ,stuff are helpful,breakfast was good

breakfast and menu can be better the way for international gusts .

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

breakfast included was good and the room exceeded everything i could have imagined

small gym

the gym did not have any mats we could use

there is a small gym and a lovely terrace

the only thing that did not meet expectations was the non-working gym equipment

comfortable hotel and nice gym

the lights in the gym would not go on (fixed later by electrician)

very friendly staff, room very clean, breakfast was awesome!

on our last day, we had to leave before the breakfast buffet opened, but at the desk they offered to prepare some lunchboxes for us before we

room wasn't good, the shower was terrible, and breakfast was poor

breakfast were

breakfast was fine but the lunch wasn t so tasty

that breakfast was not included.

the lifts were quick and wifi also was good

breakfast personnel

rooms are clean shower has good pressure good location parking

don't validate your parking rooms are old with a stale smell ac is not the best

few options for room service

breakfast was good with many options ud83dude0b free parking near a lot of restaurants, it's really nice area

room was big, clean and comfortable, and room service was very speedy

the gym could have more equipments.

quietness the smile and kindness of the people the food at the restaurant the jackuzzi amd the pool the room furniture water chocolates etc and the reception just make you feel at home i will

the swimming pool was not possible to use.

i travelled with 2 kids, they loved the indoor pool

excellent gym and pool

ater was out).

the pool/ gym area were super nice and clean

indoor heated pool was being repaired and couldn't use it at all

gym is perfect just need more cardio

parking lots

provides parking

great wifi, extremely clean, amazing room service, hot showers, great a/c, bluetooth speakers in the room

there were little problems with the window but the room service guy fixed it fast

great wifi, extremely clean, amazing room service, hot showers, great a/c, bluetooth speakers in the room, amazingly helpful and kind