the excercise room could have been open. and the pool too.

loved the spacious, clean room. the layout with the spa was cute

also the parking lot was full so it was hard to even find a spot to park

the bed was very comfortable. we really enjoyed the breakfast options.

room, microwave and fridge, pool, fitness, friendly staff, healthy options for breakfast

continental breakfast was good

we had got a spa bath and it was amazing

husband and i were very displeased with the spa suite, considering we were unable to use the spa

complaint would be no breakfast like it used to be

pitiful breakfast bar. no eggs, no meat. limited fruit.

everything was good as we expected. the breakfast was good coffee great.

that the breakfast is only till 9

i was able to do early check in

the pool looked great but didn’t get a chance to enjoy

i liked walmart was right across and the free breakfast

nice pillows and nice spa tub

the inside pool could have been warmer. it was not heated.

pool hours could be extended to offer earlier access

spa took an incredibly long time to fill up

very comfortable beds! breakfast was very convenient!

pool was out of service, one reason we choose this hotel

only grab and go breakfast

dirty carpets, needs updating. pool looked green & unusable

pool towels since there were none in the pool area

pool hours

no pool, restaurant, spa, gym, they even advertised having bidets

the pool is closed for repair

there is nothing here to like, no pool, no gym, no food or bar, no good place to get anything to eat, very few tv channels, the wifi is super

pool could've been a little warmer

there were very young kids in the pool area completely unsupervised

finally, the lighting in the relaxing area was rather dim, and the light over the kitchenette sink area didn't work

the room was very clean. the breakfast was excellent.

just the pool being closed!!!

they had a pool and gym room

worked nights, would only give me a 30 minute late check out.

very comfortable beds. great pool and breakfast too. super nice staff.

nothing. other than restaurant bar being closed.

we did not eat breakfast at the hotel. the location was convenient and excellent.

breakfast is included with purchase, but it doesn't say anywhere that they allot $20 per person

bar and restaurant was great

brought kids for a weekend away and after our first night the pool was closed.

that was one of the reasons i chose that hotel so my kids could go swimming

the breakfast, laundry, and free internet were great and really made a difference and added to our stay

were kids that messed up the pool with styrofoam

the spa looked dirty.

staff was amazing. room was a suite with kitchen

limited sport facilities: small gym, no pool. no restaurants in walking distance from hotel.

we enjoyed the gym too

bed was super comfortable, the pet policy was cheap, and the little kitchen made all the difference

wasn’t impressed with their so called “gym”

friendly staff, good location,nice pool

breakfast

the bed was comfortable the staff was friendly and helpful and the breakfast was excellent!

clean, quiet, and really good breakfast

didn't like the fact that i couldn't use the pool or jacuzzi

loved the location and being able to walk across the parking lot for dinner

hotel in the area, we arrived late and reception staff was very helpful

there was no mention that the pet fee was $75 and we probably wouldn't have brought the puppy if we knew that, but the hotel

it would have been nice if the pool was a little larger and deeper.

there restaurant and bar was not open

the gym equipments were broke

since the pool is open from 8am to 11pm, the gym is also open during pool hours

breakfast was great, great to have a bar & grill in walking distance.

liked all the different amenities they had like the gym the pool the sauna and the all the extra play equipment for the

no gym or pool

the room was clean the exercise room great breakfast

nice freshly renovated hotel. good breakfast. enough parking spots

very nice staff and a great breakfast in the morning--would stay there again

he takes care of breakfast and any issues early in the morning

hotel was very clean. staff was helpful. nice grab-n-go breakfast!

smoke smell in the rooms was terrible. kids couldn’t fall asleep

there were people hanging around outside the rooms, smoking and swearing at their little kids

just letting their kids run in front of everyones door screaming and carrying on

outside pool

i liked the pool

i like the fact that it's on one floor, ''pet''friendly'' & there's an outside pool

more clean outside parking lot

lots of locals/long term residents hanging out in the parking

breakfast

the breakfast buffet was fine. had oatmeal, fruit.

personnel helpful and personable, room clean, bed comfortable, spacious, breakfast options convenient and fresh - good place to stay

i arrived around 11pm needing a late check out next day in order to arrive at a late meeting

they allowed my father to have a late check out and stay in his room

this hotel because of the friendliness of the staff, cleanliness of the facility and the amazing breakfast bar and chef  and from scratch muffins

the breakfast staff

parties, or relationship drama, that spilled into the hallways throughout the night - waking my kids

the weather was cold for kids to go trick or treating, so i had the kids got ready to go swimming but the pool was closed

staff good breakfast although on weekends could be served until 11:00 room was a bit smaller then other

was closed, but we were able to use the fairfield pool next door - but we didn't stay long bc my kids said the pool tasted like sweat

a group of kids that were staying their were on drugs trashing the parking lot

the pool and exercise room was great

were booked full and some of the other guests were disrespectful kids, screaming in the pool area and dumping drinks in the hot tub

y area) and two times i watched employees ignore it, but clean all

m) was very helpful when we had issues with kids running up and down hall, banging on doors, and making prank calls from a hockey group

heated pool and hot buffet breakfast

that is had a small kitchen area

the kitchen net and fridge

full size refrigerator, and the kitchen sink

room floor a little dirty and lack of utensils in the kitchen to be better

the small kitchen

at the hotel i found up some guests that were on the same flight as us and actually got the hotel shuttle, and arrived at the hotel way earlier than us

very kind attentive staff, restaurant food very good as well as service in the bar area

breakfast bar wasn’t very good

location and bar area

i’m glad there was still a fitness room

pool was nice/warm not a lot of people was able to swim around and enjoy it with my family

breakfast should've been monitor more by staff so when things run out they are replaced right away

good breakfast, comfortable room. wonderful staff.

breakfast and the staff in the hotel -- in particular in breakfast area was very proud of their

and the pool was perfect

nice lobby / bar area

it also got mistakenly double charged to my room again from the bar which the front desk kindly rectified

nice gym

gym - the biggest seen

was not impressed with the hotel bar service

their convenient store in the hotel is not overpriced like most, their they cook breakfast to put out for a hot breakfast buffet and change it up daily

the staff was super helpful with early check in, and allowing us to check out late.

very clean, great breakfast.

pleasing to the eye, pool, spa, workout room, room was nicely laid out and comfortable

nothing! this is an amazing value. their pool was not available, but honestly, it didn t matter.

the breakfast was great and the location was exactly what we needed.

nice breakfast

nice staff, clean room, delicious breakfast...

gave us a room close to convention hall. breakfast had nice selections.

clean and comfortable. non charged laundry

nice pool for kids, breakfast was good, easy check in

the gym was the best thing and it really had nothing in it

can hear kids running upstairs

great staff, cleaning, modern and updated. breakfast was nice too.

the pool was great and heated and the gym was great

the pool was freezing

a wide breakfast selection

you have to have coins for laundry detergent, which is not convenient

the cold pool

pool was ice cold

there were ants all around the hot tub and pool area

nice pool and hot tub. comfortable beds, good breakfast, nice staff.

not enough pool towels

everything was great and the breakfast was fantastic

we loved the king suite and spent lots of time in the pool and hot tub

the same variety of breakfast everyday

the customer service and breakfast were amazing!

breakfast was the same every day

one bedroom apartment. great for families. nice kitchen area.

parking and the pool was a little cool

the hotel was great and my daughter loved the indoor pool.

is in a nice location, friendly check in staff, decent breakfast and the woman working behind the bar during our breakfast was the sweetest

the pool water was no cool

outlet were not working at all and you had to use the key card to use the lights and the pool was small and looked like it wasn't cleaned

a great bar and lounge area

indoor pool

pool water was too cold to get in the pool, and i love to swim, booked this room because there was

also couldn't use the pool or fitness room

the pool was not working

pool was closed

friendly staff, build-your-own breakfast sandwich bar, clean & comfortable rooms.

i loved the room layout ! kitchen a little outdated but everything else was superb!

breakfast included. convenient parking to room.

would have been helpful to have breakfast available a little later in the morning

very flexible to give me late check out at 4pm

were clean and comfortable and spacious, well stocked with basic kitchen supplies

breakfast was good

breakfast was good - a variety of options for a light meal

everything great comfortable quiet atmosphere as well as great breakfast

there were minimal things like more free options on our tv or later hours for breakfast.

and responsive staff close to university and good restaurants affiliated with large women's gym across the street that is free to hotel patrons decent, free

the pool requires attention

kids running up and down halls all night

pool was fine on weekdays weekends it's full by non guests using it as a party pool it's def a

locked out at least 6 times were i had to run around the building to get inbeaides that it was ok breakfast was good besides the microwavable eggs and links they were disgusting the waffles were

rooftop bar has awesome views of msu campus

loved everything about the property…clean, comfortable with many great amenities like the gym, coffee/cafe, excellent lobby/seating area and wonderful rooftop bar/food

very clean, friendly staff, great coffee bar and great area to sit and work

nice room,the bar at the top had a lot of great tasting drinks

location and staff and bar are amazing!

the lobby and bar were absolutely beautiful

the bar is very charming, boasting a modern, open aesthetic, and the restaurant

the gym is good too

the bar in the entry hall is entirely satisfactory

we were close to the pool and i never heard any noises in my room

breakfast was nice too

breakfast was nice, some boiled eggs, cold cereal, make your own waffles, instant oatmeal, muffins

1. good breakfast 2. nice gym 3. microwave in the room

free breakfast, late checkout if necessary store in hotel lobby

breakfast could be better.

i wish the pool was open lol but you know covid 19 of course .

the pool was not available as advertised

and the bar/ snack bar guy was funny and awesome

breakfast and bar was not included in price but was available and really nice

building wasn’t kept up on the inside like the wallpaper looked like it was peeling off, the pool looked dirty, and there was no free breakfast

i would have loved to use the pool/hot tub, also the kitchenette

the beds were incredibly comfortable and the kitchen was perfect for hosting people

the breakfast was a nice touch and it was wonderful having laundry services on the premises

good breakfast, clean room, very friendly staff.

the breakfast could have been better; nothing like the picture on your website

pool water looked green so i didn't swim, which was disappointing

guy working bar was scooping ice out of the bind with glasses

no bar soap in bathroom as they were all out and told us to buy some at store

hair dryer, no extra coffee in the lobby, no microwaves in the room, bar inside hotel not open, no breakfast, no visible employees to ask question of, did not ask for

bistro and bar area very upscale and retro

the guy at check-in was dope breakfast was spot on jacuzzi tub was nice

parking lot music kept me up most of the night

currently under renovation, so there is lots of debris inside and out, worker's cig butts in the parking lot, etc

food is 5 min walking distance pool was warm breakfast was delicious lots of options and hot food very impressed internet and tv work great very

the parking lot was so small there wasn t anywhere to park

it was only 72° my kids only played in it for 10 min before they were too cold, and wouldn't get in at all along with

location was great but slept in so no breakfast.

the breakfast was the best i’ve seen so far at a hotel in lansing, and i’ve stayed at several

we could even ask, she upgraded us to an accessible room, which also was perfect for having 3 kids, including a 1 year old

the breakfast was very good as well

free breakfast served was good

the breakfast and how clean the rooms are. the beds were very comfortable

we really enjoyed the kitchen. that was super convenient.

breakfast choices

clean large suite room with kitchen, nice safe area

breakfast was warm and fresh, we saw food being replaced often, and the bar was attended to

were disappointed the pool was closed

staff was super nice, room was very clean and comfortable. pool was great

good breakfast, nice pool.

pool area is small and had a group of teens unsupervised who took over the pool-diving, jumping

room we found spider eggs, but they were quick to get us in another room and gave snacks for the kids

the staff were all great and helpful. staff made balloon animals for the kids and they loved it.

pool closed but understandable because of covid

i was very happy for an automatic late check out (noon) and coffee in the morning

kids were knocking on my door and running away all night long

also credit card for laundry use

large parking space, secured bike rack and services on site (laundry, fitness) are appreciated

large parking space, secured bike rack and services on site (laundry, fitness) are appreciated

the inhouse laundry machine services were excellent

i liked the full kitchen and the laundry facilities. i also like the large tv

great location and clean with a great breakfast

staff, nice size room laundry available which was great

breakfast was great

very clean room. staff was friendly and helpful. breakfast was great.

staff that are helpful and friendly, hot breakfast, and very clean rooms with comfortable beds

its was a great stay and the breakfast was wonderful thanks you

breakfast was good. staff very pleasant. bedding was very comfortable .

but the room i had was finished and clean , breakfast was great

have earlier start time for breakfast

friendly and attentive staff clean facility excellent hot breakfast

i liked how clean it was and the gym was nice.

pool was warm hotel lobby was exelent

their breakfast

pool was being serviced

the breakfast bar was excellent, as well

the breakfast selection was good

nice hot , complementary breakfast. i liked that coffee was available all day.

fitness room has a working treadmill

breakfast never had needed to be haft hour open longer close at 10am

location, friendly staff, excellent breakfast, clean rooms

was super friendly, room was comfy and we really appreciated the breakfast and gluten free options

real sausage or bacon for breakfast

kids in pool, no parents, very loud, running, screaming

room was quiet. the gym is phenomenal. staff super friendly and nice.

breakfast, lots of options

the staff, the rooms, pool, everything is always so pleasant!

had 2 noise complaints called on us when there were other kids next door just as loud

we left with our kids (9 & 12) at 1:30 am and went drove 2 hours home

pool and hot tub! one of the few in jackson. bar and vending machine. clean room and shower.

pool hot tub

breakfast lady

clean and high quality good breakfast too

it was very clean, the breakfast was good, staff was nice,

excellent location, spacious rooms, nice breakfast

it was clean in the rooms . there was a nice breakfast area . staff was friendly.

cleanliness, breakfast was almost nonexistent

breakfast wasnt very good at all they needed bagels & fresh fruit

pillows flat. missed fresh fruit for breakfast !

more breakfast selection

having to pay cash deposit some negativity from staff. no continental breakfast