pretty good service and a delicious breakfast selection

nice breakfast

great breakfast, clean comfortable room with lots of amenities. comfortable bed!

nice staff, clean room, delicious breakfast...

easy access, nice clean room, very nice breakfast facilitlies.

breakfast and the staff in the hotel -- in particular in breakfast area was very proud of their

no mention of late check out fee when i asked for late check out. from the staff at the hotel.

beds were comfortable, room temp was perfect, swimming pool was nice, staff were wonderful, breakfast choices were great

friendly staff and was very accommodating with late check out when i asked

the breakfast was great

the small kitchen

kitchenette needs a few plates, cups, glasses, silverware etc

nice room with hot tub. spacious. kitchenette.

bad - the small kitchen was nice - but there were no kitchen supplies to use

clean. nice kitchen area. bathroom shower head was not great, but it worked. hot water was good.

breakfast was luke warm the breakfast staff wasn t friendly just kind of stood in the doorway and

hot tub an gym

pool was cold.

nice pool and hot tub. comfortable beds, good breakfast, nice staff.

breakfast staff were respectful, courteous and made you feel at home.

the breakfast was good

can hear kids running upstairs

it was a great location and a clean, comfortable room. breakfast was nice.

nice pool for kids, breakfast was good, easy check in

the gym was the best thing and it really had nothing in it

very clean, great breakfast.

the room was awesome and the breakfast was amazing.

breakfast.....and cleanliness

pool had a bit to much chlorine, it burned our eyes if we were in the pool area longer then 15 min

the gym was nice and clean

breakfast

no breakfast no ice machine outlets didn't halfway work air didn't work

breakfast cereal was very stale

free breakfast consisted of cereal and danishes only

inner hallway; very minimal breakfast and nothing available before 6 a

desk to do work at. morning breakfast oatmeal.

the kitchen was aesthetically pleasing

very flexible to give me late check out at 4pm

kitchen was well furnished & beautiful

from location, comfort, service and even breakfast

i liked the suite setup with king bed and separation with couch and kitchen area.

breakfast had a very nice variety!

we like that it had a basketball court and pool for the kids to play in

the breakfast included is such a bonus

appreciate that the suite was stocked with silverware and other kitchen basics.

wonderful staffing clean pool very happy with everything

that the pool was under maintenance .

there is nothing here to like, no pool, no gym, no food or bar, no good place to get anything to eat, very few tv channels, the wifi is super

comfortable beds and pillows, very clean, great pool area

cold pool and jacuzzi was out of service

the breakfast was just alright, coulda been fleshed out more but passable

breakfast could be better.

1. good breakfast 2. nice gym 3. microwave in the room

breakfast offered is less personal than i want, but nutritionally satisfying.

breakfast was nice, some boiled eggs, cold cereal, make your own waffles, instant oatmeal, muffins

bed was super comfortable, the pet policy was cheap, and the little kitchen made all the difference

there were lots of nice onsite resources given my longer stay - laundry machines, materials for cooking, etc

(we're truck driver) kitchen in our room was nice

staff was amazing. room was a suite with kitchen

loved the free laundry

pool was small and cold, but clean and fun, nonetheless.

the pool was clean and stocked with fresh towels

the lady putting out breakfast was also very pleasant

also the pool was tiny tiny and only went up to 4 feet

clean, confortable and friendly. great breakfast. great location for anything on campus.

late check in and clean room. 24hr gym

no service to bring fresh towels black mold in pool area

the bar is very charming, boasting a modern, open aesthetic, and the restaurant

ong with the room service) is efficient and comprehensive, albeit slightly expensive

the gym is good too

the rooftop bar has great service and a wonderful view

the rooftop bar will be something to behold once it opens

nice room,the bar at the top had a lot of great tasting drinks

the rock bar was great. the staff was so kind and accommodating!

the bar on the top floor with the outside deck has a great view of the football stadium

is in a nice location, friendly check in staff, decent breakfast and the woman working behind the bar during our breakfast was the sweetest

design to the rooms and facility over all , fine dinning in house that features a wine market / bar , we also enjoyed the pool , we will stay here again

outlet were not working at all and you had to use the key card to use the lights and the pool was small and looked like it wasn't cleaned

the pool water was no cool

facility over all , fine dinning in house that features a wine market / bar , we also enjoyed the pool , we will stay here again

the breakfast could have been better. i would have liked more choices.

sharing pool with other hotel

the breakfast was outstanding

the customer service and breakfast were amazing!

i also loved the gym

tv did not work at all. kids running around like a chicken bat 1:30 to 4:30 in the morning

the breakfast is phenomenal, i love this place

were early to check in but exhausted from travel so we paid an additional early check in fee

the kids loved the pool

gets a little loud, particularly since many guests were visiting families with kids

real close to capitol area, has a lobby, bar and happy hour, nice tv and beds, and a market

nice lobby / bar area

extra fee for parking lot. no regular breakfast. loud live music from bar next to hotel.

nice gym

gym - the biggest seen

the breakfast was very good as well

we could even ask, she upgraded us to an accessible room, which also was perfect for having 3 kids, including a 1 year old

the staff was very friendly and the room was clean and the breakfast was great.

good breakfast choices

the breakfast was the best i’ve seen so far at a hotel in lansing, and i’ve stayed at several

breakfast bar wasn’t very good

at the hotel i found up some guests that were on the same flight as us and actually got the hotel shuttle, and arrived at the hotel way earlier than us

before i were trip also the bar had to close early on

location and bar area

i’m glad there was still a fitness room

convenient place near the mall, clean, free pool and workloads

we sat on the grassy area back side of the hotel looking at the parking lot

the parking lot was so small there wasn t anywhere to park

room was wonderful and so was the breakfast.

area availability for early check in

only thing that was a let down was the pool was out of commission for our stay due to a faulty pump which unfortunately happens in life

staff at the desk and the breakfast bar were outstanding

that the pool was closed. understand why!

the pool was not available as advertised

breakfast and bar was not included in price but was available and really nice

large parking space, secured bike rack and services on site (laundry, fitness) are appreciated

also credit card for laundry use

i liked the full kitchen and the laundry facilities. i also like the large tv

the inhouse laundry machine services were excellent

large parking space, secured bike rack and services on site (laundry, fitness) are appreciated

pool closed but understandable because of covid

breakfast was not the best

we chose hotels with pools for the kids

breakfast was good, had coffee available all day

the continental breakfast had a fantastic variety and was tasty

the breakfast could have been better; nothing like the picture on your website

the beds were incredibly comfortable and the kitchen was perfect for hosting people

good breakfast, clean room, very friendly staff.

i did not realize there was going to be a kitchen and a stocked one to boot

beautiful hotel. clean and comfy! breakfast was good and it was close to everything we needed.

pool area is small and had a group of teens unsupervised who took over the pool-diving, jumping

fitness room lacking equipments, no laundry

no microwave in the room covid had the pool closed

to make things better, it has a small bar in the lobby

staff was super nice, room was very clean and comfortable. pool was great

breakfast choices

the breakfast in the morning was excellent.

kids liked the pool

not a breakfast person so the bagel and coffee was just perfect for me.

there were no towels in the pool area and the bathrooms within it were out of order.

comfy beds. nice size room. great breakfast area.

friendly and attentive staff clean facility excellent hot breakfast

breakfast was good. staff very pleasant. bedding was very comfortable .

breakfast

breakfast was outstanding, and entire facility extremely clean and well organized

also, we enjoyed the variety of workout equipment in your gym

location, breakfast time, staff!

the breakfast was pretty good as far as complimentary breakfast goes

pool and exercise room

breakfast could have more options

beds were comfortable, the room was clean, the pool was open and at a good temperature, and the breakfast spread each morning was

the breakfast could use more food

breakfast and the staff

the price to stay and breakfast every morning

clean and high quality good breakfast too

fitness area was run down and treadmill did not work

4 nights there never see housekeeping, doing construction so noisy and fitness closed.

nice hot , complementary breakfast. i liked that coffee was available all day.

no pool nothing for the kids to do and food was horrible

fitness room has a working treadmill

the breakfast was really poor

construction no breakfast when i got there with my reservations nothing was shoveled or

pillows flat. missed fresh fruit for breakfast !

breakfast wasnt very good at all they needed bagels & fresh fruit

with no stairs, comfortable, quiet, everything in working order, clean, fresh towels, and a nice breakfast choice available

breakfast was simple but wonderful

i also was not impressed with the weight room and pool being closed as most other gyms and water facilities are open now

breakfast options limited...

pool was too cold

anyways i’ll definitely be back and the breakfast was a-1 appreciate u guys

the capacity for the pool and hot tub, not the hotels fault but definitely a little

the pool and hot tub

pool and hot tub! one of the few in jackson. bar and vending machine. clean room and shower.

we left with our kids (9 & 12) at 1:30 am and went drove 2 hours home

pool hot tub

easy to get to. free parking. great setup for conferences.

great restaurant and bar

nothing. other than restaurant bar being closed.

restaurant and bar onsite were a real bonus

the pool was closed

brought my kids here to go swimming & the pool has been closed so it was like i let my kids down because they

breakfast and kitchen staff were fantastic

size room the kitchen area made it easier to save money and eat at hotel, rooms were

pool was nice linda

the could ensure pool towels are stocked more often but this isn’t a make or break deal

staff, nice size room laundry available which was great

the breakfast was excellent

the breakfast started earlier than 7am which really helped us to get to our venue by 7:15.

great location and clean with a great breakfast

easy to find, had a lot to do in the area. 24 hour gym; friendly staff

breakfast

the breakfast buffet was fine. had oatmeal, fruit.

nice freshly renovated hotel. good breakfast. enough parking spots

the room was clean the exercise room great breakfast

there wasn't anything i disliked. the variety of breakfast was a bit small.

room and hotel were clean. breakfast was good for a freebie. hotel was quiet.

we were unable to take the time for the breakfast so i can't say on that

yes, full breakfast

beautiful rooms andgood breakfast

the beds are comfortable, the rooms are always clean, service is friendly, and the gym is good enough

the heating unit was noisy. i didn't like that late check out is not available.

personnel helpful and personable, room clean, bed comfortable, spacious, breakfast options convenient and fresh - good place to stay

bedrooms, location, spacious, free parking, free breakfast

parties, or relationship drama, that spilled into the hallways throughout the night - waking my kids

staff good breakfast although on weekends could be served until 11:00 room was a bit smaller then other

my kids were very impressed there was a whole kitchen tucked away in one corner and they loved the

a group of kids that were staying their were on drugs trashing the parking lot

parking lot is way better than it used to be the r doing some renovation

the pool was nice !

lots of locals/long term residents hanging out in the parking

more clean outside parking lot

i like the fact that it's on one floor, ''pet''friendly'' & there's an outside pool

it was quiet and the indoor pool was the site i could see from my window

pump hand soap dispenser in the bathroom that could be purchased for people like me that only use bar soap when they have to

reserved last night, then i called to see what time pool and spa closed they said not working, so i wanted to cancelled it they wouldn’t, i never stay there

horrocks sushi, clean warm pool (3 x's) and smiles by both us and staff

the pool

the site said free breakfast and there wasn't any

didn't like the fact that i couldn't use the pool or jacuzzi

phone in our room didn't work, one of the washing machines in the laundry room jammed up when i put change in to do laundry (another hotel guest-male) helped me get

very clean, laundry room was nice, staff friendly and helpful

breakfast

smoke smell in the rooms was terrible. kids couldn’t fall asleep

there were people hanging around outside the rooms, smoking and swearing at their little kids

just letting their kids run in front of everyones door screaming and carrying on

indoor pool and hot tub area plus outdoor patio

uncontrolled pool area, too many kids without any supervision, running, throwing balls at everyone's heads, screaming, and tearing

dad that the onsite bar n restaurant were not open

restaurant n bar not being open, maybe outside pool.

loved the location and being able to walk across the parking lot for dinner

super warm, and the pool was just perfect, great temperature and super clean

great pool and hot tub. located next to a fun on going bazaar/farm market busines.

heated pool and hot buffet breakfast

not being told the hot tub was not up. and they closed the pool the first night we were there.

hot tub was full of kids swimming in it most of night

there was a wedding party with a lot of kids staying at the same time and they allowed extended hours for adults to swim

breakfast was awesome and lots of options

the spa looked dirty.

the breakfast, laundry, and free internet were great and really made a difference and added to our stay

cleanliness of pool/spa area could use improvement

a good breakfast, but i will be glad when they can serve hot breakfasts again

the pool was freezing but my kids didn't care and swam both nights we were there

staff was willing to try to start breakfast early on a weekend because many of the guests were attending a very early event

stayed in a kids suite

excellent location,clean facility,pet friendly,good breakfast

a great night sleep, very nice beds, clean and a very nice breakfast

room was comfortable. free breakfast and free wifi were great

no breakfast because of virus.

24 hr juice. breakfast, pool, beds were comfy, staff gave off a family vibes.

location, pleasant breakfast room, welcoming reception area, pool