breakfast choices were great. we wish the pool was inside!

they provided us breakfast also both days

is our second time for staying everything is always great the breakfast is always great also wouldn't stay no where else

the breakfast choices were great also - including smoothies for those choosing a healthier option

breakfast was best hotel breakfast i experienced

kitchen was very handy!

complimary , i’m not sure i should complain, that was a very nice bonus to be able to do our laundry

it’s a perfect work stay with a small kitchen and comfortable setup.

the weight and laundry area

the room we had was a one bedroom suite that was totally equipped with full kitchen and even had all necessary dishes and silverware

the complementary breakfast is standard hotel fare, but good

easy check in and checkout. modern and spacious bedrooms and bathrooms. nice clean pool.

we took advantage of the exercise room, pool, and continental breakfast

clean ,excellent breakfast with great staff

so easy to check in, everything was clean & roomy, delicious breakfast & nice staff!!

the kitchen set up was nice.

*) they offer use of multiple washer/dryers like a laundry mat

there was a mini kitchen but no coffee pot.

i liked the cleanliness of the rooms, and i liked the kitchenette

the price and kitchenette

had the best breakfast room/buffet out of any hotel i've stayed at in the past year and this includes much

location was convenient; lovely staff ...nice breakfast

the pool was in need of cleaning

clean, spacious, great wifi and plentiful breakfast!

good hot breakfast and clean rooms

good breakfast in the morning

convenient to the interstate. checkin was pleasant and quick. excellent roomand breakfast.

need to advertise there s an nice indoor pool. i would ve brought shorts.

the pool was dirty

great rooms & nice free breakfast.

good parking lot, they have a guest laundry. the breakfast is normal.

the breakfast was very limited especially for my wife who is gluten free.

breakfast was good

pool, cleanliness, friendly staff.

extra comfortable beds in a great location exquisite breakfast

staff friendly. beds comfortable. breakfast was great

they also serve complimentary breakfast from 6:30-9 which is a bonus

comfortable bed, good breakfast,warm clean room

pool was closed in june (after we went shopping for a swimsuit) & had been out in the hot sun all

great very clean peaceful can’t wait till the pool opens

we loved the pool. the kids had a blast

the grandkids loved the pool

crape myrtles are really pretty but the blooms get in the pool causing a big mess

room was very nice. better than everything around it. very good breakfast.

stayed numerous times at hampton inn & suites birmingham-pelham - i-65 and always enjoyed the breakfast

excellent breakfast, one of the best we

i didn’t have time to enjoy the pool and the washers and dryers were not working.

breakfast dining area got very crowded one morning and no where to sit but other than that, no

outside pool bc it was raining

it's a comfortable place to stay. quiet. good easy breakfast selections.

kids couldn’t swim the pool was in bad shape and dark water,afraid to let anyone swim

the hot variety breakfast, the comfortable bed, the friendly staff...everything was great!

ran out of towels in our room and the desk had none and the indoor pool was very very cold too cold for me and my spouse and my daughters were shivering they wanted

no breakfast! i assume due to covid

our only disappointment was that the pool was super small.

to miss the entrance because it looks like you are turning into the parking lot of an auto parts store

as a driver the parking was good, the area was clean and safe

cleanliness of hotel, free parking

really needs more parking options for larger vehicles.

parking lot was small

breakfast did not have meat

they only had snack in there little shop no personal products unless you want to get over priced laundry soap to use in there machines

great indoor pool and gym

wifi cut out after a few minutes and wouldn't connect again

the pool

disappointing as the kids love to swim

kids running uncontrollably thru the halls all night and at 3am in the morning

kitchen light switch was faulty and toilet ran all night, only one elevator which was incredibly

kids screaming in the hall

breakfast was great, very clean, and also amazing staff!

did not do the breakfast

they need a bigger selection for breakfast that’s not old tasting !

need a bigger selection on breakfast

nice and clean. both the room and pool

breakfast was insufficient

pool broken

my wife was a little late for breakfast and they took the time to look for some fruit for us to take on the road

breakfast was excellent.

i also liked the very nice fitness center

accommodated both early check in and late check out

nosy. my room was located by the laundry room. also had noise above my room.

everything! down to the breakfast

clean comfortable room. efficient friendly staff. good breakfast.

ev charging was so convenient and free

i had to constantly ask for housekeeping to get my dirty trash and laundry

the room was very impressive. love the benefit of a full kitchen!

was disappointed that there was no breakfast available and the gym was closed

the room , the staff , the laundry, etc!

very clean property. as advertised with the kitchen. will definitely stay again in the future

so next day when we told them they were very efficient in finding us a new room, loved the free laundry facility and being able to go home

bonus that my kids were able to play basketball!

breakfast was great

staff was friendly, the hotel was very clean compared to other hotels, and it has a semi-full kitchen

it was not hot enough to swim, so we didn’t use the pool

the location was great and the breakfast was very nice. i will stay there again.

no indoor swimming pool

had a reservation for two adults and two kids

the bar light dimmer did not work

hot water, not enough towels, kids running and screaming in the hallway for hours shooting nerf guns and playing baseball

coffee bar was nice, location was good

no laundry facility! pool was not working or not ready to be used!

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

beds are very uncomfortable the pillows are like air the fitness center is lacking our tv wasn’t that great remote didn’t work and breakfast was

cleanliness of the room, the modernity of the facility, the breakfast, the pool, and the location

pool was open

breakfast was good and the location was perfect

breakfast was incredible and provided everything that we needed to start the day off in a positive

very clean comfortable and great breakfast

the pool and spa were clean and lots of clean towels

was gracious, everything was squeaky clean, bed was amazing with goose down duvet that was yummy, breakfast was awesome

the setup of the room was nice. and was just right for my kids.

excellent location, sparkling rooms, bar area and breakfast area. super friendly staff.

indoor pool and spa tub.

the pool and hot tub needed to be

the breakfast was good and i enjoyed my stay

great room with big cushiony sofa. amazing price including breakfast.

wonderful pet friendly room, staff was incredible, breakfast was awesome!

breakfast was 'okay' waffles were hard

they were doing construction right above our head which was a little frustrating having kids.

expected a room with bed and mini fridge, but it had a couch and living area with a wet bar and very nice beds

unfortunately, the breakfast staff missed their customer service mark this particular morning

the breakfast was pretty good as well

breakfast had varied options

breakfast had a great variety to choose from.

very clean, staff very responsive and polite, breakfast was delicious.

you have pay for breakfast

we did have breakfast but loved the property!! excellent went beyond expectations!!

nice little gym with free weights and cardio equipment; everything you need

overall experience was great including the breakfast staff and jasmyn going the extra mile to extend great customer service

breakfast isn’t included

pool was closed.

early check in

pool did but appear very clean

breakfast was great.

i've actually never stayed in such a nice room, kitchen and living space included

usable spa / pool in winter!!!!! yay! breakfast had cinnamon rolls… delicious!

breakfast in the morning was hot and plentiful

chlorination in pool.and spa was so.strong i couldn't stay anywhere in the area. horrible.

everything was perfect. the pool and hot tub was the best.

usable spa / pool in winter!!!!! yay! breakfast had cinnamon rolls… delicious!

great breakfast. paid extra for that. liked being connected to the mall

very clean, safety features in place. excellent staff at front desk and excellent room service.

wifi that was complimentary wasnt working and no pool

also, the pool has been closed for months

me, my husband and our kids loved it

breakfast was an apple.

would have been nice to have known breakfast hours

breakfast left much to be desired…

we ate at the huddle house next door for breakfast one morning

location was great. did not have breakfast.

our grandson loved having the pool

rooms 213/215 were well lit and had great space to move around; the indoor pool was a plus, mostly clean, and polite

the indoor pool and the pool and the location and surrounded by restaurants

indoor pool is badly over-chlorinated

breakfast was great

clean and room to park a truck and trailer

early check in and dog friendly

i loved the parking and the toiletries.

ease of access, parking, breakfast and quietness.

in the gym did not work

some guests set up a barbecue grill in the parking lot

lastly, the breakfast was better than expected

was great setting was beautiful just wish the pool was open and the twinkle fountain we could not find or was taken down or closed overall real

we stayed in a room for three days with no room service

gym and pool facilities were closed due to covid-19, but people were still congregating without

closed at 9 upon my arrival, no valet, or room service

pool was closes due to covid 19..but it was still a great stay

parking, and location.

it would have been nice to ave a bigger pool but that wasn t our reason for a stay

fridge,microwave,table couch ,tv etc free parking

there was a fully equipped kitchen, a great shower in the bathroom, the room was quite spacious and the bed was amazingly

on the website it stated it was a inside pool..which they didn't

almost everything . did not have time to visit bar resturant. will stay again

the staff were very pleasant and the hotel had a restaurant and bar inside which we did not participate in because we were just passing through i do

beds were a little to firm, would have loved to see a hot tub near the pool area

the pool

food, had burgers in the bar and breakfast was very good

we liked the whole thing. it was clean, staff was friendly and breakfast was hot. we loved it!

i like that they accommodate an early check in.

the breakfast was basic

are awesome comfortable and complimentary breakfast wonderful; staff gracious and helpful

breakfast room was very crowded, almost to the point that we went somewhere else

after a long ride in the car with 3 kids we checked in and had a good dinner with plenty of options

the greeting when i checked in. the kick back hour. the indoor pool.

the kids loved the pool, and my wife and i enjoyed the room

place was clean and comfortable, the facility’s gym was right across the hall

we really enjoyed dinner and breakfast

breakfast would be my only complaint

breakfast was adequate but could have included some type of fruit

the breakfast and coffee was very good

room was very clean, staff very friendly, continental breakfast had good variety of options

of covid we only received a bagged breakfast, but the fresh fruit was a plus

good parking

room, strong wifi, plenty of ac outlets for chargers/pcs/tablets, solid breakfast with decent coffee/hot

the pool was closed the entire stay i was there for maintenance

most everyone) with good service, nicely renovated room, very good breakfast, nice pool, beautiful neighborhood

the pool lights where out which limited my kids time in pool.

with trash, the air conditioner made a strange noise when it cut off, and the neighbors kids was extremely

have roaches and a lot of drunks roaming and bother us and i traveled wit my kids which isn’t acceptable trying to talk to a 15 yr

drugs being smoke outside, 1st room smelled like pot and i had kids with me

fitness center doesn't exist

no fitness center

hotel had no microwave and parking was kida awkward

indoor pool for the kids and restaurants on site

the lobby bar was pleasant and the server was very good

would be that we reserved a king suite with a view and got a room with 2 queens and a view of the parking lot

the convenience of a spa and a salon on the property.

of them advertising a sofa bed being in the room but when we got in, there wasn’t one for my kids to sleep on, we made the small couch work but imagine 3 kids on it, also hair in the bathroom

the pool was very cloudy..

the night bar tender lora/lorie was amazing

bar closed at 10:00 pm on the day of arrival & the other nights it was slow & the bartender asked

pool and spa was nice

kickback meal at 5:30 was a super bonus for our stay with kids

complimentary breakfast, evening snacks and beverages were great

great place to run away with the grand kids

i liked the fitness center and the indoor pool.

staff was great, the lady working on the kitchen that makes those cookies is fantastic, she was cordial and the type of person byou wanna be

2 stays the hotel did not have any bar soap available

loved the lobby booth the bar and food and store. very pretty environment

the room was clean ud83dudc4c morning staff and bar tender were great.

the bar is small and quaint but again the service is wonderful

no food or bar available. construction in progress. a little pricy for what was received.

wonderful breakfast buffet generous managers reception with snacks and drinks provided

the pool closed 3 days before our trip the kids were sad.

pool area was dirty but from other guests. and we had some kids jump the fence to swim.

liked use of laundry on property

closed at 9 i’m use to it closing around 10 for kids and 11 for adults but other than that everything was

the tiny kitchen

bed was comfortable. loved kitchenette, quiet, will stay again.

convenient location. clean. free parking and good breakfast.

the kitchen was stocked with clean dishes and supplies

parking

clean and comfortable. plenty of parking. nice small gym.

it was very clean and had a great breakfast and the pool for the kids

pool was nice, warm and cooler pools, and gym was a nice benefit

gym has multiple machines - elliptic, treadmill, etc

cleanliness!! amenities- gym, laundry, business center, location.

sonesta offered a variety of food for breakfast

room layout, pool and basketball court

the wrong building going up and down elevator only for a guest to help us we were tired and had 4 kids frustrated

especially the front desk person, the housekeeper and the breakfast person

fitness center was locked and front desk couldn’t open room was disgusted- filthy and cabinets

pool was too small.

dirty!! bathtub dirty, pool dirty!!

kind and helpful staff. king bed was very comfortable. breakfast had many options.

that i didn’t have time for the pool.

eggs were watery, bed was like a rock, pool was dirty, elevators were slow, floors were dirty.

there were no antiseptic wipes in the fitness room and no tea at breakfast or anywhere

dn't use it)

they locked the fence around pool so you couldn t even sit in the sun around it.

patchy wifi and no bravo station on tv

no breakfast served here. outstanding staff! excellent customer service!

lady working at front desk was super sweet~ microwave, fridge, flat screen, pretty pool that’s super clean

everything and free breakfast at shoneys next door and nice pool

breakfast very clean loved the pool we will be back we where on our way from kentucky to florida your staff is very friendly and

pool was nice and clean

great breakfast, great location great pool

the fact that it was no breakfast and no one around to ask ? i was told from 6:30 until 9

the breakfast wasn't much

there was no breakfast you should at least have coffee

pool was closed, the ice machine didn't work and the free breakfast was a tiny packaged donut

little breakfast, friendly staff and nicely decorated with older well made styles

providing the cost of the stay, the hotel should have indoor pool..

real dining options for kids

cold swimming pool!

pool was tiny and the space availability around the pool to relax was limited

we were there without our kids, but others were with kids

fitness center was very clean and loved the simplicity of the equipment

nice fitness center, room was clean.

to the highway, many restaurants nearby, great pool, lovely friendly staff and comfortable beds

oh and breakfast was really good

it was very nice place, nice pool.

breakfast is lacking but coffee and muffins i guess is on when you have several restaurants in the

most places i stay have a full breakfast, i

breakfast was one of the things that it's not

fitness center and brkfst room were still closed from covid

everything clean safe breakfast area

happy hour bar service, large rooms.

i wouldn't get in that pool, but luckily i wasn't there for the pool.

we also was very impressed with the room service

i was not able to use the gym because of no electricity

the pool was closed

breakfast was great

the breakfast was okay i grabbed muffins on my way out the door

having a bar tender would be awesome

the gym could be updated.

breakfast was okay

the bar wasn't well stocked nor was there a bartender available at 7:30 p

pool area was so closed in with the strong smell of chlorine that burned my eyes just sitting in

the lady that was at the bar that was serving drinks was extremely nice and went out of her way to make sure that you were

great gym and laundry

a handicapped quadriplegic in a power chair and the handicapped accessible pool chair could be upgraded to be wayyy more accessible if a disabled person would like to

breakfast are y'all serious in the tv what channel that old channels update tv cuz

comfortable bed, they actually have breakfast!

they had a great breakfast bar

breakfast was excellent

free breakfast with waffle maker and coffee/juices. it has plenty of parking and was very quiet.

good breakfast

breakfast buffet fare was good enough

the pool was cloudy.

the pool and gym are open late and always super clean

i appreciated the choices and simple but well made breakfast.

my friends and i loved the complimentary breakfast

small pool and about 20 little girls in it, who said they were not staying at motel.

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

pool was closed for painting

the breakfast was good - the lady looking after us was helpful, fast and had a great environment for us

there is a full kitchen and it is a nice place to stay

the staff were greeting the place was clean definitely will stay again when they fill the pool up

if i’m being super picky an indoor pool would’ve been great

even the young man bringing up the laundry from the basement wished my husband, who’d just had surgery, a speedy recovery

it was well located, severed breakfast and all of the staff was friendly.

should have free wifi giving guests a private hotel password at checkin

from the staff at the desk to the shuttle driver who all seemed to compliment the other, they were all very helpful

pool looked horrible

nice bar & restaurant

ied calling front desk and restaurant from cell with no

parking a little cramped.

parking, as with all hotels, is tricky if you expect a convenient spot.

the toilet was very low to the ground, like something for kids

continental breakfast was better than other hotels i stayed at

didn't like where the pool is located and i didn't like the smell of the room it smelled stuffy it needs air fresheners

very convenient to uab hospital... snack bar and starbucks was handy ...clean

the snack bar was pretty well stocked, and reasonably priced

a shelf area between the sink and toilet grab bar would be a great help

also, the bar stunk, literally like burnt plastic and cookies

i arrived late, it would've been nice if the bar was open later than 10 pm.

breakfast was limited, sometimes without coffee or eggs which are the minimal, no room service to clean the room or change the sheets

gentleman running the front desk was amazing greeted my kids right away and got down to their level to have a conversation with them

was great until i had some of my kids snacks and food come up missing after room service cleaned our room and didnt leave enough

but it was a lot better for me and my kids and best friend who has a hard time driving at night and needed to be at hospital at 5am

ice bucket ice machine on 2nd floor broken no coffee in room only one bar of soap no coffee in lobby

the rooms were really nice as well, i didn't realize that the room had a mini kitchen which was awesome

i also love the fact that they had a laundry room and a indoor gym

everyone (front desk, parking attendants, housekeeping, kitchen staff) was so incredibly wonderful

all the features that came with the room like the full kitchen

only down side was the breakfast

i saw a lot roaches out by the pool area!! really freaked me out!!!

booked this hotel specifically for the pool but the pool was closed for maintenance on the day that we stayed with no prior warning

the room was fine and the staff was very friendly. nice gym and outdoor pool!

convenient to red mountain theater where i was visiting, also to my gym and several great restaurants

this hotel it is exactly where the team needs to stay but this experience absolutely not my kids and mom and nana have been coughing and sneezing since we left bases on water issue and room

did not eat breakfast friendliness of staff

furniture, breakfast, and how quiet it was

breakfast - but i like that there were fruits available

best breakfast ever!

breakfast bar was great

location was good and gym was well equipped

room service forgot half of our breakfast order

hot last guest s food in refrigerator no response from calling front desk no response in chat gym well equipped, but was dirty

both the roof top bar and the ground floor restaurant offer well prepared and original food and a good choice of

gym was good, as was the restaurant