huts were spaced away from each other that the only time you saw other guests was at meals or the pool

tasty breakfast with some affectionate

ll trained) dogs around

breakfast was nice. the owner was able to accommodate our special diet requests.

we didn t have the breakfast nor did we try the pool

the property is beautiful with lush gardens, big pool, and delicious food

are spacious and clean, staff are friendly, allow early check in, breakfast is excellent

pool was huge and surrounded by a tropical garden

and overall experience, the resort complex itself is large and can be used for bird watching; kids loved the

it lacked a deeper end but i guess that was so parents would be less worried about their kids

was disappointing, safety bar in bathroom pulled away from the wall, it was not all inclusive

ate every breakfast, lunch and supper during my stay

there was a children s pool and an adult pool

location is wonderful staff, especially the staff in the main bar excellent stayed for just one night and will

busy at weekends and difficult to find a parking space

five minute drive to the canal visitor centre. friendly irish bar next door. plenty of parking

nice canal views and nice breakfast availiable

great breakfast - quite a generous spread!

breakfast not included in what was a fairly high fare. the gym had very limited equipment.

nice pool

but i had to pay extra for early check in and again for late checkout

the room was huge, a suite with a desk table kitchenette, and an amazing view

like the location and room kitchen amenities

living/dining room, kitchenette, and a beautiful view balcony at a great rate

on site casino, bkfast and karakoe

breakfast was excellent and the pool. employees were very accommodating.

no balcony, cold pool.

great helpful friendly staff, comfortable beds and clean rooms, good value, good breakfast.

nice pool area

pool its too small!

safe location, good parking

we arrived early and they got our room ready quickly for a early check in

has good wifi and excelente staff. the staff are really nice.

i travel alone with my kids, and although this is not a super star hotel, i think it was the best option for my travelling

good airport shuttle, wifi works fine, clean room,very friendly staff

the pool is wonderful. the beds were perfect. thank you so much!

there is a pool and a restaurant/bar on the premises

the breakfast hours

breakfast was very good

breakfast

breakfast was advertised as great but in reality was very simple

available kitchen and laundry, pretty gardens and a variety of lodging options

the room was a bit noisy having the laundry room next to it and was between the hallway and storage area

if you have kids, i think there's some fun facilities for them too

areas were really nice and chill, kitchen was fully equipped and very good to use and the laundry service the offer is high quality and very good price

late check out

breakfast is limited, if it is taken between 8 and 10 some containers may be empty

breakfast was great

everything, especially location, breakfast choice, the lady who served.

please note that the pool and gym are really tiny.

is well-situated in the cangrejo district, in easy walking distance to numerous restaurants, casinos, shops, etc

we enjoyed everything. hot water, excellent breakfast, location. loved this hotel.

wifi was almost inexistant the speed was so sloooow

breakfast was overpriced.

clean and spacious room. also good breakfast and location.

free parking, early check in was possible

the swimmingpool

were a lot of american college kids on our floor parting until 2/3am

the gym has the necessary equipment for working out during a stay

perfect located especially for families because it's central and safe and a great playground for kids is right around the corner

they have a beautiful rooftop pool area and on-site parking

parking garage takes skill haha

parking garage didn't have ramps so steep that i couldn't drive up over them in a single go

the bed was small but comfortable and they allowed early check in.

the early check in was the biggest attraction.

no pool

no pool or fitness

easy parking with car

was quiet and clean, parking was good and protected, staff was very friendly.

breakfast is not included. no pool. one of the receptionists has a dour, unpleasant demeanor.

one in our group used the laundry - $3 for wash and dry of one load

spa was closed, poor area was minimal, no music, no bar, vending machine empty and no way to get

wifi is great and free use of computers and printing was convenient

rooftop bar was not always manned. gym could be better.

loved they staff,they were lovely and helpful,even when i ordered room service and the waiter didn't understand english,he brought the menu to my room,and brought

also accommodating for our early check in at 7am for an additional fee, which was reasonable

property was very clean.staff was very profesional and the breakfast was good. i will be back.

bed, good breakfast

wifi and breakfast included

great wifi and air con

wanted a kettle in room to make tea/coffee and basic room service

kitchen and a fridge

wifi was very slow

got a wifi box in 5 mins and was pleased about that but overall my stay was wonderful with great room service

good location in cangrejo barrio. clean and modern. nice bar / sushi restaurant next door.

staff friendly and pool and bar area was awesome

and bathroom very clean, comfy bed, nice shower with hot and cold water, beautiful pool aera, loved the jacuzzi on the

staff ,very accommodating, got early check in , spacious room, would stay again because location was ideal

the staff is incredibly nice, the room is very comfortable and the swimming pool is divine

breakfast was ok

lack of bar at the pool

excellent location, great breakfast, very cooperative staff

the bar is very convenient and comfortable; patio and indoor tables

the pool and gym were great and hardly ever occupied

pool

large, quiet room. friendly, helpful staff. close to transportation. kitchen.

have provided basics for the kitchen - oil, salt etc

pool was lovely and a great temp

quiet and comfortable room, nice swimming pool and gym on the roof, also used the laundry machines

laundry was easy and efficient

i appreciated the late check out(1 p.m.)

happy, bar tender pool area kudo he was great also ppl at casino too friendly ppl from breakfast a of then smiling

i used the gym every day, i used the pool twice, and gambled at the casino

unfortunately, we didn't have time to enjoy the pool, gym, casino

wasn't daily room service, no early check in and late check out

the wifi was not the best in our room so it was a bit frustrating

good room and good wifi.

location and room service

internet wifi in 3.floor not working

wifi could be better in the room.

wifi, no laundry service here, they are renovating the floor so it is super noisy early in the morning

the room service was very good and fast.the bathroom was ok.

needs a good swing pool

early check in was very helpful

booked there for the jacuzzi and pool photos on booking

to hot water in pool on the roof

good breakfast included

needed new appliances in rooms, our washing machine flooded the kitchen with water, update pool

the bathroom door would lock itself when kids opened it against the wall

breakfast foods could be warmer.

our first room the shower drain was clogged so we had to be moved to another room and the wifi was terrible

in cangrejo district, easy access, flawless parking in the house with lift access to the rooms

would also have liked separate towels for the pool

great to get parking but it's quite challenging

wifi was slow and sometimes non-existent

bar inside the hotel closed on sunday

casino for gamblers, swimming pools having

very nice casino&spa hotel. nice restaurants on first floor. huge pool area. great bathroom

very nice casino&spa hotel. nice restaurants on first floor. huge pool area. great bathroom

room service could improve

breakfast food wasn t that great

would be useful to have the breakfast buffet open at 5:30 am instead of 6 am for people who have to leave early to the

location was good and breakfast delicious

breakfast was wonderful

the pool is great

overall the place was clean, it is well kept the pool was also clean the pool area well kept and the esthetic is wonderful

the staff were friendly and the wifi was good

the room service was fast and the amenities offered were very nice and clean

the gym is dreadful

though it can use more variety for the omelet)

to the hotel not just spanish so you guys can include caribbean foods too and the room was clean room service was exceptional but the rooms needed some

top bar not open and no guidance given to the restaurant /bar on mezzanine floor - only told about the

my kids look fwd to breakfast everyday we spent

alto nivel de seguridad roof top bar with views and atmosphere

breakfast was great, the chef was great ( i ordered room service many times) comfortable beds, its (-)breakfast choices but it s ok (+) breakfast was great and the staff right throughout the hotel were friendly & fantastic (-)they would have offered breakfast and a swimming pool (-)breakfast buffet was ok, nothing special (+)the breakfast was ok not jamaican standard but still good (-)the breakfast and that you have to pay to have a guest over if they re not going to sleepover (+)great breakfast! (+) the breakfast always had fresh fruit, good food (+) good breakfast

a hotel bar would have been great.

the only bad thing is the extremely loud music coming from the bar on friday night

if you have kids there is a nice swimming pool

sleeping was almost impossible with the noice from the street and could only happen when the bar was closed

the bar is also very niece for a few evening drinks

the gym is new and has been updated equipment

the breakfast is tasty and the gym and pool area very nice

room service wasn't keen at all

very good price value, kids loved the pool and hacuzzi

secure parking is a plus

very good price value, kids loved the pool and hacuzzi

very comfortable for families with kids

definitely will come back, 24 hour room service

was great, fast hot water, great location and the swimming pool has a great view of the city skyline

good wifi

we had three rooms and i had emailed requesting the floor with pool as we had kids - and they had

there is a gym, and a laundry area to wash and dry your clothes with was a nice touch

the laundry didn't have any soap, but everything else was incredible

that the gym was not 24/7 nor the pool

1 room would be good for 2 people, but for a family of 4 (parents and 2 kids, age 10 and 8) was a little small for us

pool was always full with other hotel guests

good price it's overall ok bar open until 10pm

rooftop deck and pool.

nice roof top area clean pool lots of sun loungers

lock down for the weekend was a bit dificult but the hotel made it much better, with the pool extentended hours

the hospitality was 10/10 great team work there plus the lady that’s in the restaurant and bar she’s very helpful and friendly

the room floor was not very clean and there was an extra charge for late check out that i have never experienced before in other hotels during this trip

pool didn't look clean.

the gym was none existent wifi always cutting out

pool was closed for repairs. breakfast did not vary, internet down a lot

pool and gym was a joke

no mini bar in the room, plastic shower curtains instead of box.

the bar closes a bit early at 11

good breakfast, everyday was something different to eat.

the bar had several waiters but the were not very attentive to the few customers that were in there on

is not very good, they take away your cup without asking if you want more - restaurant and bar are on the expensive side - pool closes too

the location and gym

it has the best gym i have ever seen in a hotel

pool is a bit small and on the first day it tooke the cleaning personnel until the late afternoon

staff did not do anything to stop a rude customer at the pool scrolling on his phone instagram or putting his music with his voice speaker very loudly and

clean and stylish rooms. very well equipped gym for a hotel, excellent little cafe of the lobby.

the wifi was stable

had trouble with room service

breakfast was delicious and the gym was one of the best hotel gyms i've been to

breakfast was the same every day

however, balcony is small and the railings are quite low, quite dangerous for family with young kids

uncovered parking

el spa and restaurant expectacular

o

wifi was slow.

good location high luxury friendly personal delicious breakfast room service very exclusive nice

the bathroom was big and spacious and have everything you need for a stay loved it,the pool was okay and i love the 24 hour pool and also the gym was nice

next door now noisy, no breakfast, food poor - basically a downmarket bar no morning coffee in

good roof-top mini-pool and loungers

towel and soap bar provided per person

other positives are cleanliness of the room, and the top floor which has a hot tub/pool and an excellent view of the city

room was located on top of the bar and in front of the major street so it was extremely noisy

the pool that closes at 10.00 pm, great option after a long day.

in the morning we went swimming in the pool which was also very nice and clean

pool area needs help

lack of beds by swimming pool

air conditioning worked well and the pool was always nice

early check in was available and with the kids it was essential for an more enjoyable stay

the coffee to the staff, comfortable bed, clean room with a really nice shower, ac and a nice pool

gym was very limited and low quality

rooftop bar ud83cudf78 and pool

roof terrace with the pool is really nice

the parking area is terrible and there's no one controlling that

wi-fi is available on rooms too and breakfast is a lit bit better than a week ago

room but very clean and breakfast included at the best rate around

the breakfast was amazing. the room was good too.

great staff, nice ac, nice location, and private parking.

price , good location not far from train, nice swimming pool that is open till 11 p

wifi is unreliable

the wifi sucks, they do have internet but it is a very poor signal it doesn't work at all

bed was firm (for those accustomed to a soft bed), ac worked well and room service was in to tidy up daily

very clean pool

very clean & modern! great gym as well!

the bar on site was awesome, cool cafe selections, i loved the gym

the bar on site was awesome, cool cafe selections, i loved the gym

the cafe and bar in the lobby are nice, too

wifi was stable most days

everything was really good. the gym was very basic so i didnt use it

location, friendly staff, good free wifi, good breakfast, nice size room and bathroom, good working desk

gym could be better those, some equipments need urgently maintainance.

the front desk staff were rude in terms of getting us an early check in and a late check out

only thing that did no like was the strange smell in the pool area

the gym has all the necessaries to get your full workout in

breakfast was ok. location was excellent

the location is good and they were very accommodating with our late check out

showers in the spa still had hairs

room, pool, restaurant options, room service was delicious, activities

pool needs some attention.

wifi didnt work - staff didnt do anything

can leave the luggage after check-out, nice view from the top, small but good and clean swimming pool, terrace, good food in their hotel

i was allowed to connect to the wifi in the lobby at check-in to call my daughter who spoke to the receptionist and interpreted the

really the cleanest place (the room service is there every day, which is great, but let's say the (+) daily room service

restaurant and bar was very good

wifi was good too, another thing that i enjoyed was the garage for rentals

good room only problem with wifi the first night

for breakfast because long ago when we tried it was a disaster so we never eat it never used room

staff was expectional as always, and 24-hour room service was highly appreciated

wifi appears to be slow at times. included breakfast could be bigger and better.

location, secure parking

the cost to laundry was excessively high

there is no where for customers to do laundry

the room the ac the pool water

liked the buffet breakfast and room service

gym is a bit small and being used as a playground for kids

i was surprised to see how small the pool area was. also little room for lounges.

pool not availble two of the four days at property

better wifi

the limited facilities were in poor state of repair, the carpets dirty throughout, the spa was closed, the bar served wine in plastic cups, and the staff didn t give an impression they

wifi didn't work that well in the room.

there is a 24-hour gym

location. breakfast. price. pool area. gym. spa

laundry and places to eat nearby

the gym has good equipment and it is open 24 hrs a day

food and room service was bad

if you go to the pool after the spa is closed, at 6 pm, there are no pool towels, or any other type of pool service

decor needs updating in rooms and hallways, and the gym has water damage

the service, the gym/pool/hot tub, breakfast, the views and location

staff on reception were excellent, good breakfast and great pool & gym

great breakfast included

wifi was not always working properly and was very slow/unavailable consistently

free indoor parking was included

the spa was fabulous

upper deck pool has a good view

the pool was great, ideal for sunbathing

late check out

very clean pool and room. comfortable bed

great location, roof pool was wonderful with great views. a block from the metro.

they allowed me 2 hours of courtesy late check out

that it said the reservation came with free breakfast and it did not

breakfast was good, lots to choose from, and the bar makes a great gin and soda

awesome staff, view and beds. convenient location. coffee bar in lobby a nice touch.

tea/coffee facilities in room, no netflix or good move channels, gym next door was noisy and the pool was very tiny and pool area not great

music from an event in the hotel - couldn’t sleep all night kids knocked on our door at 4;00a waking my entire family up rooms need upgrade - hotel looks

specially reception and breakfast team

i did not like the spa space , it s to small

beautiful pool

there is a laundry in the area and several places to do some shopping including a big supermarket

they gave us a very late check out for $20 and then held our bags while we went somewhere to eat before going to the

the laundry service that they use is very expensive

great value for money, 24/7 reception, late check out, quiet and air conditioned

room was beautiful with great ac, a clean bathroom, high ceilings, late check out (1pm), 3 minute walk from 24hr service stations (with snacks and beers), and

very clean room, wonderful breakfast included, good workspace and comfortability in the lounge

staff so lovely and the pool at night was an incredible experience

also, they need more staff to handle big groups during breakfast

pool was quite small and the water was freezing cold at night

the pool was simple but nice

hot water, tv, channels in english, daily room service. immaculately clean.

not enough towels, no wifi in rooms, outdated tv, only one power outlet available

wifi not available in bedrooms and very little at reception ac old and very

wifi was very slow or non-existent

nice wifi

room, breakfast restaurant, gym are cleaned.

, jaidy delivered my room service, very nice and helpful, marcos in the bar make the best margaritas

excellent accommodations. great gym and lounge. very clean. friendly staff. great view

the wifi in the room was inadequate which was disappointing especially for a 5* hotel

this included the room service

noise and music all night, the swimming pool was closed

book specifically fit the rooftop swimming pool

d staff did not say so before the check in), and the restaurant didn t have

the beds are comfortable, and rooftop pool and patio are awesome

swimming pool amazing ud83dudc4dud83cudffb

pool area is beautiful and open for night swimming

breakfast buffet was extensive and delicious

the room, bed was confy, the casino was fun!

the location, food, casino, pool, tennis court, gym, playground

nice gym (old equipments but quite furnished) and spa (men and women are separated)

wifi didn't work

the wifi wasn't working probably in the room

a probably good casino, but the hotel would be a lower end motel 6 in the states

the fruit at breakfast was good we did not go into the casino - but it looked

weak dropping wifi in our room

needs renovation, breakfast is very basic

the breakfast and the curtains in the room.

breakfast is usually just toast and some eggs but that s the norm in panama it seems

the breakfast was not so good. everyday the same the staff dont speak english

the location, quiet and clean, professional staff and those fluffy eggs for breakfast.

parking

the wifi signal was terrible they need to check up on that

security parking

to make matters worse, the wifi didn t work in my room

the bed and pillows are comfortable, there is hot water, a/c works well and there's a safe parking lot

pool is discussing and not healthy as it was not maintained

parking is free but valet only, so plan on tips

the rooftop pool was a nice addition for my kids who like to swim

don't understand why you advertise, a games room & casino as this wasn't in the hotel it was over in the mall and we couldn't send the kids by

rooms, we were given a room for disabled ppl, where the toilet seat is much higher, and my kids couldnt sit on it without help (and the reception knew i was with children)

room, pool, breakfast, some utilities in the bathroom that are extra and where nice to have

room service really good and food very tasty

hotel, loved our room, but we did have to wait 3 hours for room service

amazing new facility , well maintained ! huge full gym available .

bar has not good service, there is no service at the pool there are only 3 elevators working and

-the room service didn't take our tip, not sure if it was because they don't like coins or if it was too

is that the wifi free it s just for the lobby area and not in rooms so if you want it on your room you

i could only use free wifi in the common areas; they charge for wifi inside your room.

rooftop pool and views, kind service

at the hotel restaurant was so bad, the food which we got was good but we had to walk to the bar to order anything instead of getting served

owner seems to want to manage the wifi that you have to pay unless you're in the lobby or swimming pool area

pool is way smaller than expected and windows are dirty so we can't enjoy the view while

the pool was too small. the bar is not fun.

pool was too cold

only thing we were disappointed in was the size of the pool

some times the bar gets very noisy, playing loud music, it’s not inviting for a quiet drink

only complaint i have is that the incessant and much too repetitive latin music in the bar was ear-splitting loud which which made having a normal conversation very difficult as we had

the rooftop swimming pool / bar area was fantastic with plenty of seating and a phenomenal 360 degree view which took in

but clean room, comfortable bed, wifi worked well,good breakfast, rooftop bar with swimming pool, we really enjoyed our stay

poor wifi

breakfast was great and the restaurant was good, the roof top bar was lovely

the mall and casino is a covered walkway

knew little spanish and they were able to have someone available who knew english for better communication

there’s a monitor set up for kids to watch cartoon at the pool side and ever location comes with a good view

free breakfast close to casino restaurants and shopping room service quick and hot when

wifi is very bad

also the rooftop bar with a pool is great

abandoned, lack of cleaning and maintenance everywhere, mold in the bathroom, bad neighborhood, gym in very poor condition (rusty, dirty, no ac, machines don’t work), no breakfast and if that

out of toilet paper and the struggle on language barrier with the staff

the roof pool and the view from the window are fantastic

the pool and bar close too early

love that the room had a full kitchen

have a full kitchen that let us make snacks at night while we see a movie

the breakfast was limited

good views of city and ocean from pool deck

spacious rooms, roof top pool. lot’s of places to eat inside the building and around.

friendly staff great location extremely clean great breakfast

there were too many kids and adults making a lot of noise, which was very

the tv was old, the pool was cold

and parking is a breeze

the hallway wasn t cool and had a weird smell the wifi is very very slow didn t had any wash