apart from that the hotel and pool is nice

there is enough room for parking

it's definitely a place to stay with kids

the food and bar were very good.

convenience of a restaurant and bar on site

very clean and parking

pool may have cold water but kept clean.

only thing was that the pool wasen t heated, the wifi was bad and the rooms bad isolated so there were a bit

requested rooms to be close to each other as we were traveling with kids

the wifi was not very good. it kept logging on and off.

i wish they would offer a hot breakfast as a booking option versus just a continental breakfast.

pet friendly with reasonable charge

breakfast was served until 8am

staff was trustworthy and they are pet friendly (only charging a small fee of 100 pesos regardless of how long

the wifi was really poor

they have laundry which is very good price

the room service was really nice, and they provided excellent laundry service

wifi, get your own hotspot or go to a cafe, don t do the laundry service here, they might ruin your stuff

staff were very helpful room was extremely clean and fresh towels were given daily laundry service

great location, laundry services

i especially like the breakfast in the morning

very friendly and helpful staff, good breakfast and really convenient parking across the street.

parking across the hotel in underground lot

great location, tidy and clean room, good wifi, nice breakfast

parking garage opens at 9 am, so you cannot leave earlier

wifi in our room (in the back

very poor wifi

the staff made us feel extremely well looked after and helped us with taxi booking, laundry and even had our

there weren t any laundry services (even though they say they have them), the door handle was hanging off,

5kg was 90peso and the laundry was delivered to hotel in fast time

room was lovely morning breakfast was very good the location only a couple blocks from the zocalo was perfect

breakfast, great location, very secure parking for my motorcycle and lovely, accommodating

arranged for me to get my laundry done off site

with a/c - free coffee 24/7 and the use of a fridge - helpful staff - close to mercados and coin laundry

wifi was strong

wifi connection, bathroom could be improved (not fully closed off from the bedroom, water pressure

the wifi worked well on the 3rd floor, there was good cable tv with english language options when

the front desk staff helped me in organizing both my laundry service and a taxi to a nearby village

i had my laundry done at the hotel and it was twice what i ve usually paid in mexico, but perhaps i was

we also used the laundry service which was cheap and efficient

desk workers were all very helpful with any questions we had and even coordinated with a local laundry service

clean boutique hotel with nice architecture, great wifi, functioning ac

bands and musicians at the restaurants more than i would like, hot and stuffy, old facilities, wifi does not

wifi was problematic at times.

wifi was always with strong signal

wifi was intermittent requiring frequent relogin.

the wifi system would cut out.

friendly staff , and staff at the front desk was very friendly and helpful referring tours and laundry service

they have affordable laundry service where you just leave the laundry in the morning, and you get it folded in

very helpful great location organised tour at good price organised laundry nice bfast area room cleaned and

great laundry service

the freshwater pool was great and the laundry service (very reasonably priced) and free yoga lessons were a

we also enjoyed the pool area

the pool area is comfortable and enjoyable but the bar could be better stocked

it was great for our 3 kids, all 7,9, and

the staff (cleaning, bar and restaurant) were very nice

night there kids in pool very noisy past 10, woman at desk very reluctant to ask for quiet- we asked 3 times

parking arrangements

available parking spaces near the entrance are few but they have a reserved space directly in front of the

the wifi in my room was good and although i had a room opening on the restaurant, the thick walls

the wifi signal was poor in the room

was not told that the parking lot was available after check out but only if i didn't take my luggage to the car

helped us with laundry (definitely get it done here, the price is so reasonable compared to big hotels),

room was very confortable and spacious i really like it, and the kitchen staff for breakfast were very

to get to the villa when we had already arrived at rhe hotel and the confusion on getting the breakfast we has

the entire staff from the doorman to office personnel to the waitress and kitchen staff were incredibly nice

friendly staff, and opportunity to park our vehicle around the corner in underground parking.

there is a restaurant downstairs, laundry services, travel services, massages anything you need the staff

there's a restaurant and bar inside the hotel but i never used it

you sit at one of the tables near elevators on the 2nd or 3rd floor, you are near the router and wifi is very

parking options and set up

there was parking available and is free

for a cab they tried to make money on us and they didn t listen when we asked to have the laundry done separately

all our laundry done for us$5

laundry service - excellent time and

beautiful , clean, quiet, good wifi, safe, lovely staff

had a few problems with the wifi

have discovered it if we weren't bringing our dog and all our previously favorite hotels were not pet friendly

sometimes the wifi was slow but staff was quick to fix it.

thank you to juan carlos behind the bar for his service , and knowledge on mezcal

no parking on site - during busy period it may be very tough to park the car

the food was good, the bar was great, and everything was very chill

he sorted our laundry and was always on hand to answer questions

we used their laundry service which came back perfectly and quickly though of course was more expensive than

very cute little bar in the front of the courtyard serves delicious coffee and nice selection of pastries

breakfast is really good

the public areas are also lovely, with good breakfast and coffee on offer

the courtyard is very nice, laundry services are cheap, and the staff was very pleasant

i appreciated the fact that they were able to send out my laundry and have it back the same evening

the wifi was really slow and unstable.

location, extremely helpful staff, free safe parking, couldn't be happier with our stay at dainzu

i liked everything but would suggest stronger wifi connection.

had everything needed from lots of water (and not plastic bottles, thank you) to transportation, laundry and

the hotel did not have self laundry in the facility- that s it

helped us book taxis, got our laundry sorted, gave us recommendations for local shopping

extremely clean. well designed by thoughtful architect. dulce is a gem! excellent breakfast.

room, central location, great service and help from dulce, amazing massage close by and the best breakfast

it was a bit loud in the morning, there was a big group with kids crying etc.

spa is closed due to water shortages we think

wifi was pretty slow in my room (106) and in the common areas

i wish there had been a jacuzzi or pool to relax some afternoons

having a bar and restaurant onsite was wonderful

they send their laundry out to be cleaned and with the current climate crisis, they could be more conscious

very nice restaurant and rooftop bar available to guests

it has a pretty inner courtyard and a terrace with a bar with a nice view

wifi connection did not work well

hotel was clean and the roof bar was lovely

luis was so helpful arranging a couple of tours for us and when we sent our laundry in to be cleaned is was

also the internet was acceptable, but our room was on the ground floor very close to the internet wifi router,

had a terrible experience with the laundry service, i suggest you do not use it

lovely and the staff very friendly and helpful, they even managed to arrange to get some of our laundry done on

laundry possibility was also a plus, since we needed it :)

we also had our laundry done which was a quick and easy process - just handed in our clothes with a completed

the laundry service is bad

wifi didn't work well at all.

the wifi was a bit spotty and at times totally unavailable

friendly service. continental breakfast always had fresh pastries

wifi was great

breakfast included (including various egg dishes, fruit, bread)

hotel offers tours, laundry, houses a great restaurant with delicious breakfast and cafe de olla (the restaurant

central patio laundry service

the staff were very helpful, organising our laundry and transportation

water pressure very low and wifi reception poor in the room

wifi not steady

features and amenities cited on webpage not accurate - no restaurant or laundry on-site

were very helpful (laundry, more towels, ordering a taxi for us)

the wifi was fast enough for a zoom call

wifi was ok

wifi was a little slow at times but this was a very minor inconvenience.

ricardo arranged a mezcal tour and we got our laundry done will out for the day

location. beautiful courtyard, nice staff and good food. staff helped with laundry.

the laundry service was quick and useful but lost two of our t-shirts.

wifi ok, parking available

heated pool for the kids was great

emit taxi setting up coming to hotel covid return tests for our friends and even offered next day laundry service

also, wifi did not work very well within the hotel, and not at all within the room

- very nice entry hall - location is perfect - good wifi - staff is very friendly and lovely

strongest wifi signal we ve ever had in a hotel

wifi was decent

we also had them do our laundry

location, great staff, parking, spanish colonial feel

aspects they are also perfect, signing and canceling the day trip, offering tea, guiding for the parking, etc

wifi could be faster

they make a really nice breakfast, and even made a jar of salsa for my fiancé to bring back to cdmx

the common areas are very inviting, and the breakfast is really good

they have a roof top bar too

breakfast was average as in an every hotel we stayed in mexico

the breakfast was yummy and the staff goes above and beyond to help their guests

our room was spacious especially appreciated the bedding, art, snacks, and rooftop breakfast.

continental free breakfast is only coffe or te with only some cokies in most of the hotels you have coffe and

no breakfast there . not offered .

hotel should not advertise they provide complementary breakfast

wifi is a bit unstable

they didnt pay their cable so no free wifi or tv was available for two nights in a row.

one practical downside for me was laundry

they helped facilitate laundry service and airport pickup, and the food and beverages available were

we also used the laundry service and it was great

fast wifi

drinking mezcal from the honor bar on the rooftop is a must

only one: wifi only in the patio and there is a problem with connection sometimes

wifi was a bit slow

there's no wifi in the

breakfast was phenomenal

the breakfast was so

not work, there were ants in the bathroom and there was a really loud noise in the room from the kitchen below

friendly staff, delicious breakfast, location close to everything. home away from home!

laundry is incredibly cheap and efficient

the breakfast at the communal table is a great way to start the day

great little touches like the honesty bar were great and we loved the hats and bags in the rooms

another nice aspect was the honesty bar and cafe which is available 24 hours should you want to stay in and

good wifi- was able to work remotely for 5 days with only one crash

hosts were excellent throughout our stay, helping us with transfers, recommendations and laundry

the wifi was very slow and often wouldn t work for us

small and dingy with two rock-hard single beds, right next to the guest kitchen, not particularly

unstable wifi, noise from tarrace

no warm water and low signal for wifi

we ordered laundry service but it wasn t done by the next day as they had promised

room service wasn't very good and i would add conditioner in the shower and more bathroom take

small room but very clean and comfortable. stylish lobbies with great art. very good breakfast.

staff, good location, wonderful breakfast included, really clean place and no loud street noises

little mistakes in the room service.