laundry facilities out of order

so many things out of order: guest laundry, whirlpool

front desk was vacant for sometime after arrival hotel staff in street close and laundry facility open for full

jacuzzi wasn t working, outside pool area needs cleaned.

big weekend for softball and the kids always enjoy getting to swim

room service for coffee

it was easy to get in and out. free parking. the beds were comfortable.

of the staff members were very cordial, however some were rude and that is unacceptable no room service for two

hotel was safe, ample parking, friendly staff and everything is local

parking relationship to hotel

the beds were comfy; room service quick and food was great!

walking to many shops, bars, restaurants and path to crystal bridges

would have enjoyed a pool or hot tub

business center useless? printer did not work, no wifi and no phone reception

has a restaurant and another bar upstairs where you can order food as well

full kitchen

ice, no cups even for brushing teeth, no cooking utensils for kitchenette (they have some for purchase), no

it was clean, working kitchenette, friendly pleasant staff

kitchen part is very convenient

that hade a little kitchen and a normal fridge. clean outside.

the restaurant downstairs and bar are also extremely nice and yummy

in every other way it s a first rate hotel with excellent staff, an excellent high-end coffee bar and an

location was exceptional excellent bar and staff

loved the location; the clean rooms; the wonderful staff; the fantastic lobby; the nice bar

location and amenities - exercise room, pool, laundry

i thought they had an outside pool

nice to have a kitchen. good location.

also my room was above the pool and i could hear the screaming kids until pool closing time

lots of kids running the halls.

free laundry was a touch. we enjoyed our time we should of stayed longer.

not clean no breakfast laundry room was dirty with several machines out of order

the hotel also has mini store with snacks, frozen meals, hygiene products, and free laundry

it's really quiet and the have laundry

good location large room comfortable bed free guest laundry

guest laundry facilities

i like the laundry here other than that nothing

liked that it had desk, fridge, microwave and laundry room along with awesome breakfast bar

didn t use laundry or pool but they looked good

early check in

noise, trash and dirty laundry in halls due to covid, limited breakfast, covid

guest laundry needs new machines or a lot of maintenance on current ones

pool was open, which was great for the kids

was just as described, it was centrally located between lots of restaurants and events, and the breakfast was

great hot breakfast. nice clean large rooms

room smelled like a combination of mildew and old laundry

staff opened up laundry room for guests' safety and many guests sought safety in the stairwells

i stayed on the 3rd floor, which is where the laundry room was too so that was nice

only thing it would be nice to have soap, cooking items and etc for the kitchen

hotel staff-room comfort-amenities-even the selections of breakfast choices 10+ borderline 11

everything was located in one area,elevator,pool,breakfast bar,guest laundry and check-in

very clean, breakfast area very attractive

must have been a boat show close by as there were numerous boats parked across more than one parking spot

nice breakfast and pool for the kids

excellent breakfast, kids really enjoyed it.

there is a laundry room availible if you need to wash clothes (the machines takes quarter

staff was extremely helpful in trying to fix the awful pet urine smell in our room

room was clean and comfortable. shower/tub was great, kitchen in suite was great

like that we were put in a room for pets when we had no pets

best breakfasts

the lobby and pool area are both located by front desk so it's a nice overall common area

we were very impressed with our room, a suite which came with a fully fitted and equipped kitchen

clean, reasonably appointed, large room with kitchenette

the staff was very friendly and nice. the breakfast was fresh and hot each morning.

reserved the rooms with no mention at all of a pet fee

-- the dryer vent from the laundry room exhausts on the front of the hotel and has burned up the bushes and

person did not inform us of the properties amenities such as the indoor pool, jacuzzi, gym, or laundry facilities

the smell of the linens being washed in the laundry was overwhelming and we became ill from it.

very accommodating staff,very clean ,good breakfast

wifi connection very poor and troublesome

construction on roads by hotel made it hard to get in and out of parking lot

parking was well lit and safe

very nice staff. great breakfast.

wonderful breakfast and the staff was very friendly.

cleanliness of the room and friendliness of the staff. the breakfast was amazing

the desk area was a plus where my kids set up their laptop and electronics

member that i could find, as the employee at the front desk did not acknowledge me sitting at the bar top waiting

friendly staff! room was comfortable and clean. breakfast was good

breakfast was the best hot breakfast ever offered in a hotel

cleanliness, breakfast, location

), laundry room door open to hall and right next to our room, not what i really want to look out

breakfast was ok, coffee was great, choice of food items could have been a little better

the breakfast no longer offered but understood.

nice breakfast

they were pet friendly.

laundry room was closed but otherwise great stay like always

staff was very nice. dale was most helpful with me arranging my laundry.

clean room best breakfast

comfortable. the pool was open. good breakfast.

free breakfast, parking, and internet

well i just went to the desk and was stopped by a woman working in the laundry room by the front desk

75 in washer they never refunded employee was rude no sign in laundry to s ay free laundry

laundry facilities not working, no breakfast the first day due to lighting knocking out everything

plenty of parking

nice place. se3cure parking lot. decent gym. helpful staff.

laundry facilities were helpful and i appreciated they were on the 2nd floor close to our room

good parking and an excellent shower

the parking at night.

great breakfast

the room was very comfortable and breakfast was yummy.

free wifi was poor, but used plug-in cable to have better connection

not enough parking close to building.

parking was a nightmare

room was not clean, smelled like a mens locker gym. bad smell.

the pool area could ve been better and the beds weren t very comfortable

the convenience of laundry facilities

comfortable, had laundry, great breakfast and most of all pet friendly!

breakfast area got very crowded, but that was not the hotel's fault

very comfortable bed and room and good breakfast

like the breakfast, pool and hot tub area, and the outside smoking are

hotel in general was luxurious with pool, hot tub and great

easy parking

easy parking and entrance to hotel.

spacious room, delicious room service, comfy bed

no room service

our room was across the hall from the hotel laundry and an ice machine

great breakfast and close to everything

in addition, there was free internet, complimentary breakfast, a hot tub and a pool

of water on the floors from kids not drying off from the pool

screaming kids at the pool not that the hotel could have done something - it was the parents!

i didn't think the laundry room would come in handy but it did

were in room #8, a big space with a bedroom, a kitchen/dining area and a living room, as well as a nice bathroom

perhaps, for someone staying longer, a real stove in the kitchen would be nice.

access to parking lot from west is difficult

they didn't open the bar on a friday night, because they didn't have a bartender.

parking, but had an mma fight card there the night i stayed and judging by the number of cars, it

parking lot was just okay

the kids like any place with a swimming pool

that was no laundry room

no trash bags, no laundry bags

pet friendly

nice staff. great house keeping. the hotel was in a great location. the pool was great.

parking lot was dark in places for my comfort level.

although i did miss having the continental breakfast in the morning but with the covid and all its

no light fixture cover in the kitchen

the wonderful staff, breakfast, and our accommodations in general.

the layout and kitchen

breakfast buffet was good, with hot and cold offerings

maybe next year at bbbq designated motorcycle parking

blackout curtains in my room only the sheer ones so we we treated to parking lot lights at night and the blazing

nice breakfast

i don t like it s pet friendly

loved the hot tub and pool. the room was super comfy and it had a nice view. the staff was nice.

breakfast was expensive mattress very concave loud noise. not sure if heating/air or laundry

no free breakfast just an expensive bistro.

didn't get a chance to enjoy the kickback hour nor breakfast

the pool was a little green, but not a big deal

offer free breakfast.

looked around for plastic laundry bags that are normally in room and none there

room service and room needed repairs.

spacious, comfortable bed, best continental breakfast; omelet/egg bar is a huge plus

indoor pool is not heated, a little cold to swim on, the hot tub is not big enough, it's rather too small

there was a sink in the small kitchen area

laundry was too expensive and there was only 1 washer and 1 dryer for 180 rooms

place is really tired and laundry

location and laundry on site. balcony for sitting.

they had laundry facilities on site

and any place we needed to go was within at most a three minute drive to downtown where parking is free after

were not comfy and only 3 pillows,and we couldn't get towels cause they only do laundry every 3

got stuck in town an extra day and it was nice that they have laundry facilities on site

additionally, the wifi was excellent and the paid laundry was affordable ($2

clean, laundry facilities, quiet

additionally, the wifi was excellent and the paid laundry was affordable ($2

pool was warm, staff was very friendly and helpful, room was cool enough, comfy, and location to