the unprofessional staff, the unclean laundry area, broken elevators, and having to ask for your own turn down

each floor had its own ice machine and a laundry room

had no laundry bags

the laundry soap dispenser machine was broken. couldn't wash clothes.

very friendly staff. close to restaurants and shopping. beautiful pool area.

better restaurant hours and room service.

indoor pool was cold

the pool and spa along with the exercise room were excellent

front desk and kitchen staff showed great hospitality.

lobby, indoor pool, decent hotel bar and kitchen, pleasant courtyard, wonderfully relaxing art, pleasantly

it was as if a bucket of pool chemicals had

more tables in lobby for breakfast

comfort, decor cookies, breakfast.

with minimal breakfast, no pool, no maid service, i felt the room rate should have been reduced

the appearance of the property, well lit parking lot, landscaping, updated decor and clean

more lights in parking lot

the breakfast was the best i ever

by staff when you came and went and helpful with directions to the breakfast area

i m ready for covid to be over so we can have a real breakfast again.

the pool wasn t open yet.

t like the bathroom (no fan, toilet barely flushed) laundry room and fitness center were out of order, looks

no laundry .security guard was rude

thank you to the security staff for assisting in the parking and charging of the boat

boats do not need to park in front parking lots, this should be enforced.

the on site pool and food

laundry not working

breakfast options

it would have been more comfortable sleeping in the parking lot the bed was so hard!!!!

didn t know wifi code, couldn t print receipt

parking for boats and trailers, comfortable rooms, very clean, good variety for breakfast, dining

rooms need updating the guest laundry room is in rear somebody sold 12 of my beach towels the hotel needs camera

no kleenex, no tub stopper so i could take a bath, the soap bars were too small and a plastic laundry bag wasn

the laundry facilities were inoperative

clean, comfortable, very nice staff and boat parking

bed was comfortable and pet are welcome.

mounted on the side wall (awkward for watching in bed) ice on first floor only limited breakfast options for

how much stuff was in our room, the unexpected kitchen area and supplies.

the kitchen was nice and clean, everything worked

great room and great breakfast.

breakfast, room, and staff

king suite and laundry room were clean and well-kept

quite, breakfast

everything was great. i did not eat breakfast, so i can't comment on it.

the breakfast was amazing! very clean

tournament; convenient, safe location; very clean; friendly, attentive staff; hot complimentary breakfast; nice

work on the property prevented my using the onsite laundry, that i was banking on using to give me clean clothes

liked that there was a gym, laundry facilities, and outdoor pool

nice gym, very new rooms

space and rocket center (walking distance) and has a convenient restaurant, coffee service, bar, gym and pool

one of the elevators was out of order. bar and market place was overpriced.

also people were in the pool outside of our window at 10:30pm

breakfast was good, location could not have been better

no tissue in room, no laundry bag in closet, tables and night stands were extremely dusty

i ordered one drink and the bar tender marked off two drinks on my card

pool area is nice

from pool to outside was broke

a room service menu in the room would have been nice (no qr code on the mirror

room 128 was located next to what we believed to be the laundry room for the facility

comfy and clean room, very friendly staff free breakfast free parking

wifi is slow

gym was closed and fitness equipment was relocated to another room on the abovementioned date

the cleanliness of everything, room, and public areas. the breakfast was very good!

fast internet, easy access to pool that wasn t crowded, nice choices for evening dinner.

pool and room

it was supposed to be a pet friendly hotel when i got there and told him i had a pet they told me they d be

exceptional front desk staff and bar and kitchen. very accommodating!!

light coming in room at night from parking lot. couldn't close blackout curtain over the a.c.

brilliant hotel, laundry, gym, fridge/freezer/2 ring hob/toaster

parking and it was in a good location, they give you a grubhub free delivery card, they have free laundry, and

the prices on food and the laundry room

the free laundry, amazing

the location was perfect. very clean, free laundry, friendly staff and spacious!

the cleaning of everything was good and had a breakfast and bar also

rooftop bar is awesome

walkable to restaurants and bars. excellent restaurant and rooftop bar on site

rooftop bar was an awesome experience

had room service for breakfast and it was delivered almost immediately

i wish they had laundry facilities..

location food laundry available secure

near rocket center & space camp, new construction, guest laundry (self-service), customer service front desk,

even gave free laundry detergent for washing as we had been on the road for a while

comfortable , good staff, free dinner, laundry close to shopping, clean

pool was closed both days due to maintenance

the beds were comfortable and the room was a good size. the gym was also a good quality

breakfast needs some help

no one could figure it out so my kids couldn't access the wifi

breakfast could have been better.

laundry machine was broken for several weeks and is still not fixed

the laundry room was filthy

very comfortable and breakfast was great. lots of great local restaurants around.

the parking and location was crazy

breakfast was great the hotel was nice and clean. the staff was excellent.

restaurant, bar, laundry on site

location of laundry

laundry facilities and no vent in bathroom

comfortable beds, breakfast and close to walmart.

great gym, great breakfast.

pool.was dirt laundry facility for guest was extremely dirty as well as the pool.

on saturday the breakfast attended was not good

breakfast was awesome

and helpful, the beds were some of the most comfortable beds we ve ever slept in and the breakfast was delicious

the pool was a little cold, but nothing too bad.

the room was nice and clean. plenty of parking.

no designated parking for motorcycles

rooms are great and nice, breakfast absolutely great.

staff was very helpful and breakfast was great

breakfast was great!

these thin brown blankets for two days because one of the staff stated that they didn t do laundry so they

room was great, the location was good for me, gym was ok, very stylish

parking was not an issue

also, room service just resumed at this hotel but i could never get anyone to answer for service

pet friendly, beautiful location.

like the hotel because of its location and the rooms are nice i had a suite so very spacious free laundry on

laundry bag in the closet i'm guessing the window was screwed shut for safety purposes but would

breakfast was delicious

breakfast could be better for the price of the room

front desk is very nice, good breakfast, decent gym.

had to be closed after first night snd no wifi entire stay front desk tried to help me could

good biscuits and sausage gravy breakfast

the breakfast was nothing really

wasn?t able to eat breakfast but only in the room

continental breakfast had the same thing every morning

nearly an hour on the cart to be found to carry my luggage to my room when it gets as found in laundry room, it

on site laundry services

laundry on site was all functional

in order go able to get new towels before a weeks up, which wpuldnt be as big of an issue if the laundry faciliies

nice clean laundry room too, which was very convenient, and vending machines too

we especially enjoyed the pool and hot tub

the floor was very dirty with pet hair and dirt

the breakfast was wonderful.

it was clean and comfortable. ease of parking and staff was very friendly and helpful.

pet friendliness and pet owners taking responsibility and picking up their pet poop

great hospitality good employees laundry facilities are the best

in the parking lot constantly howling

it was a very good stay comfortable beds, nice staff, and great swimming pool

pool was hot. and the hot tub was warm. musty odor in room

could have had a better variety at breakfast.

the pool and gym are nice and the beds are comfy

was great, hot tub and pool amazing

was cashless, so no change for the laundry facilities

plenty of parking

and mirror able to be closed off from the rest of the room so the light can be on without waking kids

parking was easy and convenient.

was nice i just wished the front desk clerk would have told me that the pool was opened

helpful staff. good laundry facilities and breakfast provided.

twice to get laundry soap

ample parking and the guy w a ponytail who checked me in was very personable

location,cleanliness and the breakfast all fine. no pool! down side when you have kids!

hallways were hot gym was hot no ac

the bed was very comfy, the pool was amazing and so clean. laundry was very clean.

weird parking lot layout, lots of unpaved .

clean, comfortable, ground-floor room with drive-up parking.

a lot of younger college kids but they never caused us any issues personally just were somewhat noisy

the pool is actually a decent size and very well taken care of

had a laundry room. staff was friendly and it was ckean.

called the front desk and were told that none on the property was clean at the time and that the laundry was

real issues, a laundry bag or extra trash bags would have been nice to have to carry out dirty laundry but i

the night before departure, another roach fell out of clothes when i got home and unpacked to do laundry

the laundry facility was not in a convenient location

put me in room next to laundry with squeaking machines

it was right beside top golf and some neat other place to hangout

we played at top golf which was right in the front yard of the hotel

the pool was awesome and loved the well priced snack bar.

lots of great restaurants nearby, shopping nearby, and a top golf right behind it

it was also nice to be able to use the side entrance doors and have plenty of parking

very clean great breakfast

the rooms are great, the breakfast was great

the breakfast selection was awesome; kids really liked those hot waffles and bacon!

there is an indoor pool and the rooms are very spacious

clean kitchen

breakfast was great

breakfast could have been a bit later and longer.

kitchen stock was hit & miss - 1 knife, no forks and 2 huge spoons comprised the flatware!

loved that the pool is open an breakfast every morning

laundry facility was completely filthy daily

two bedroom suite was huge and kitchen was nice. beds very comfortable.

parking was a little tight

wifi was very slow

cleanliness is a pet-peeve that i have

the rooms were spa ious , nice, and clean

excellent parking and well lit provide safe and secure parking

convenient location. pet-friendly.

slow wifi and rude breakfast employee.

the staff , the room , the kitchen .

smelled like smoke, pool was broke, laundry was broke. stains everywhere.

pool of water filling up at the bottom of the tub, no working ice machines, we were told the laundry machines

room was next to laundry and ice maker and directly across from pool

laundry room and elevator constantly smelled like marijuana

the wifi connection was horrible

didn't care for breakfast i rarely eat breakfast

the nicest hotel i ve been to in a while the staff was super helpful and nice and the morning breakfast was

the free breakfast was very good

breakfast was good on weekend

very clean and neat. fantastic breakfast. location location location

check in receptionist had a baby in a rolling hotel laundry basket

hairdryer, bathroom walls torn up, dirty laundry out in the hall, breakfast area a mess and only waffles or cold

no way to do your laundry at the hotel.

bed bugs!!!!! dirty laundry still in my room

no laundry room for guest/& lack of towels of & wash clothes

great selections for complimentary breakfast; also pleased with laundry room availability

location, comfort, friendly staff, breakfast, good service, all around great place.

parking could be a bit more organized and spacious.

the bed was very comfortable and the pull-out couch was just right for our kids

staff friendly!!!. hot breakfast excellent. thank you for everything

the laundry room was clean

the carpet at the elevator wreaked of pet urine and was filthy

parking lot didn't have enough lighting.

parking

large rooms, dinner, breakfast, wifi, close to reastaurants and bar.

the breakfast was well worth staying there also

no indoor pool

except for the sausage lol but i can live with that because overall the breakfast selection and spread of the

outdoor pool was beautiful

good breakfast. the worker betty is awesome!

pool drained. same price?

have had better breakfast

easy to get to off the expressway staff was great place was super clean breakfast was super

very clean very good breakfast choice staff very friendly

staff and breakfast

the room was clean and the breakfast was great. people at the front desk were very friendly

outdated. elevator did not work for 2nd floor. pool was freezing.

the rooms were clean, breakfast was great, pool was open and enjoyable, the location is perfect and close to

the rooms were clean, breakfast was great, pool was open and enjoyable, the location is perfect and close to

staff was very nice and breakfast was great.

the beds were very comfortable and the pool area was clean!!

the staff is always so nice, the rooms are always and the breakfast is really good

parking

size rooms, excellent breakfast, friendly staff

breakfast was ok. the pastries and bagels were a bit stale.

laundry machine not working

breakfast, convenient location

beds were good it was clean. close to places to eat good breakfast

they ran out of breakfast food as not enough food was budgeted

kids screaming and running up and down the halls