pool and surrounding area could be updated.

the was a little noise in the room from the bar area downstairs.

excellent breakfast

only complaint was that the included sit down breakfast meant one entree menu choice and all else was charged-

the hotel is a very unique older hotel. i loved the restaurant and bar area.

no laundry

i wish the pool had been open later than 9 pm, it looked well maintained

staff was very nice. pet friendly. good location near food and shopping.

my pet found pills on the floor and nearly ate them

smelled of pet urine, toilet over flowed and no one came to fix, bed sheets weren t fitted so we slept on

washer and dryer was really small and only one set , really could've been at least another set in laundry room

pool was small but awesome for the kids

it was convenient to stores, had awesome breakfast , great staff

absolutely enjoyed everything about my stay although i was disappointed that the pool and hot tub was out of

kids loved the pool and the room was very spacious

one of the pool gates was locked and that seemed odd--wonder if there was an emergency and emt's had to go all

great coffee and breakfast

it is dangerous and almost impossible to walk your pet, you have to have a flashlight and that is dangerous

the country club swimming pool far exceeds any other hotel swimming pool

the emptied outdoor pool filled with leaves and rainwater was depressing

location great no breakfast.

heard neighbors throughout night. people congregation in parking lot late night.

my son was bitten, my nephew was terrified and we were out in the parking lot for hours trying to get them out

the parking lot was littered with cigarette butts and trash

metro diner next door so had breakfast there as well as dinner.

only thing i didn t like was the parking area location and the lack of lighting in that area

breakfast

parking is not convenient due to lot placement of facility.

parking lot is not very well laid out

great breakfast and location!

breakfast was excellent

loved the pool and the bed

pool was not open

wish it had indoor pool.

bar service was great

had hot breakfast and the pool was open

breakfast was ok but i think it could have been better enjoyed the coffee available 24 hours

the gym was essentially out of commission

the gym was not opened

breakfast was excellent every morning. thank u miss ella mae

did not smell like clean laundry

and dryer for doing laundry had plastic debris in the, from construction workers laundry

good breakfast

breakfast had a nice selection and the food area was very clean

employee at the front desks aweemployees as well; and older lady at the breakfast area/kitchen; though failed

the laundry room was horrible

breakfast, laundry, and cookies

laundry room and workout room could be cleaner

unexpectedly needed laundry facilities and those were available so that was a plus

the free laundry facilities were also a bonus

the facilities were good with guest laundry and plenty of parking

the coin laundry should be free.

laundry room

laundry facilities were not working

he was very helpful in answering a question i had about a parking space

the high pressure shower the rooms have, and the convenience of having a laundry room.

convience of being able to do laundry, the bed was comfortable and the coffee was good.

that under one of the beds there were dirty socks, a bottle of hair oil, and a large bottle of laundry detergent

the comfort , the peace & the laundry room ofcourse

clean facility and staff were pleasant. bed was comfortable and breakfast was great

i loved having a laundry room

especially enjoyed having a laundry room

size of rms and free laundry services

arrived late at night to check in and i felt safe in this area being on base and coming from the parking lot

no but i'd love to have a small fenced in area for pets to run in the grass.

if i wanted clean linens, i'd have to strip the bed and use the guest laundry to wash them myself (about $8

laundry room was being renovated

a guest laundry was on the 3rd floor (wash was $3

stay i saw a difference that the outside area and the public areas like the fitness center or the laundry room

rooms were spacious with a mini kitchen and sitting area with a sofa and very clean, the pool was warm and

pool and restaurant

poor room service

the omelet chef was very nice and my kids really i enjoyed the experience

everything was great!!!! the room service....the staff...the beds...everything

the pool was nasty

mold in the shower, super wrinkly shower curtain and bed cover, no trash can in the bathroom, no laundry room

pancake machine was broke which really disappointed my kids. location is decent.

lobby is beautiful and pool is always clean

we took our kids for a walk and had lunch at the river walk

also there s parking that can only be entered with a key card

and the breakfast could have been better

the cable and wifi went out the to me they need to up grade the rooms

good parking near rooms

it was close to my location and i liked the free breakfast and children staying for free

breakfast in the morning

what i needed it was very comfortable very clean everything was accessible they even had a free laundry for the

the kitchen with a large-ish size frig along with a dishwasher, toaster and stove top

kitchen staff the 2 older ladies. so welcoming made us feel like family.

parking could be better. almost every space taken during the weekend.

i really appreciated that there was dish soap, pots, pans and kitchen implements for me to use

could not connect to wifi on my laptop

was great, room and facilities were very clean, employees were very helpful and bartender in sky bar went above

i love the rooftop bar and location at downtown augusta

also- rooftop bar was beautiful

the breakfast was delicious with good options for being complimentary with our stay

the indoor pool , the breakfast was amazing

could not connect to wifi

people drinking liquor by the pool while kids swimming

breakfast was excellent

that was kids being loud running up and down the hallway for a few

breakfast was great

and that the pool was closed

wifi and free breakfast

the parking in the back was scary.

bathroom marble tops pool covered the step down to floor from shower for my partner who is 70

front desk service and bar service was outstanding

the staff and the bar area.

we did like location and the pool.

the location was great plenty of parking. the rooms were spotless. the staff were outstanding.

pool was closed

the staff folding laundry close to the lobby area

i enjoyed the smell of laundry being washed as i entered the lobby, and actually seeing people work to keep

also when we arrived the worker was doing laundry and separating out in the tables people sit and eat at everyday

the room had dirty laundry in the room when we checked in

parking is the only issue

the bar area was nice

even to the parking lot

parking is included within the price per night

no room service

breakfast not included

the laundry room is secluded which helped me get homework done

location is perfect! the beds were very comfortable. the pool area is very nice!

no oven no n the rooms (that might be a big deal) pool broken

check in was qite easy. room was nice and kids were immediately comfy.

conditioning was broken and stuck at 79 degrees all night which made for cranky, already tired kids

parking is limited at time.

the pancakes were heavy and tasteless - my grandkids didn't eat them because they just didn't taste good

the indoor pool area.

the hotel was very clean and the staff was super friendly! loved the bar and restaurant option.

also, a police officer/security guard was scoping out the parking lot and i was questioned about having a room

tothe hotel a little after midnight and i looked onmy floorthere was ice i believe and j think a laundry room

the kids loved the heated indoor pool

kitchen staff was friendly

plenty of convenient parking

is so friendly and the hot breakfasts on the days they are available are wonderful

the breakfast selections were great

my kids loved the gym and of course jumping on the beds! the environment is totally comfortable!

pool latter broken , no towels some of breakfast was not done sausage mainly toaster didn t work

the only complaint was that all the breakfast was gone before 8 am

the staff were delightful, breakfast delicious and above expectations ud83dude0a the room was clean, spacious

had to keep the wet sheets on the bed because the laundry room was locked and every room was booked so we had

i was put in a non-smoking room yet the comforter had burn holes all throughout from smokers

pet friendly, convenient location

people hanging out in the parking lot

plenty of parking in a well lit parking lot ( thankfully) tv and wifi was nice

wifi didn t work.

felt safe parking in front of room and well lit police did ride through sand made it a point to make eye

no wifi no clean towels rude staff

has light breakfast and working wifi is included

crowded parking. very steep driveways.

remainder of the stay, housekeeping only came by once during the whole stay and left the dirty laundry without

hotel is great, free hot breakfast, cafe by the reception

convenient parking was tight, but it worked ok

the breakfast good str it probably would have been better if it wasn't from viruses

location, staff, vending selection, pool

spacious room, laundry on each floor, soda machine

they didn t have quarters for the laundry and it didn t take cards.

the bar closing at 12:00 on a friday night.

room service was quick and the breakfast was great too

i informed the staff they stated that the week before they had a guest with a pet

a/c in room wasn t working, guest laundry wasn t working

the breakfast wasn t the best. i expected. little more options

kitchen facility in room was very nice

the breakfast could've been better.

they have full kitchen with dishes, pots and pans, dishwasher, silverware, etc

was very small, trash cans had no trash can liners, and gym could fit a bit more equipment

they were letting their kids run and jump until very late in the night

there wasn't anything we didn't like. wish there was more breakfast options.

the inside pool wasn't open the only reason we book this hotel because our kids wanted to swim

parking lot was small

breakfast variety nice dining room pet friendly: good quiet area to walk our service dog good security good size

parking and surrounding area was safe

the breakfast was amazing. staff was very friendly. the property was very clean.

good breakfast, lots of parking, comfortable bed

the wifi wasn t working the whole time

tv wasn t work spa tub wasn t work motor went out

i loved how big and spacious the room was an i definitely loved the spa bathtub.

on shower handle, nasty tub, no sofa couch, uncomfortable bed, no blankets, no kitchen,no coffee pot in room,no

spa tub was good with the jets...bed was comfortable

it was time for me to check out i was not able to do so because my ex boyfriend had sat in the parking lot all

dirty sheets and laundry were piled in an open conference room across from the front desk for all to see

free laundry facility use.

the spa bath

spa tub

the wifi was out of service a lot.

wifi was a bit inconsistent

breakfast, room

no pool as advertised.

breakfast hit the spot and was very good

they didn t have a swimming pool

clean, lots of amenities such as a fitness center, laundry room, business center, breakfast with good hours

when i went in the rooms, it s completely dark, laundry noice

she did not know which wifi was for guess usage

i loved the little kitchen and full sized refrigerator that came in our suite!

really nothing but more options for breakfast as stated above.

i went to the laundry room and put quarters in the washer which took $3

clean rooms, easy checkin, and delicious breakfast

greeted by kind staff, nice rooms and awesome breakfast

pool was not open and it was 4th of july weekend

the breakfast was great with lots to choose from

better job on the laundry.

for a no-smoking room, the room smelled like smoke, went back to the clerk ask for another room, it smelled

i had a non-smoking room, there were faint smells of smoke in the room

rate, it had a pool.

the no smoking room reeked so badly of cigarettes it gave me a migraine i had to sit in my truck just

nice and clean the hotel was, the staff was very friendly and welcoming and the breakfast was really good

indoor pool and gym

i love the entire breakfast & my kids enjoyed the indoor pool and hot tub

i loved the hot breakfast, comfortable bed, great people at front desk and indoor pool

due to covid the breakfast was somewhat limited but still variety

it was extremely nice to have a modern and spacious room and access to laundry room on the first floor

the hotel wifi would not connect to the tv either so we could not stream any apps

pool wasn t open

pool was nasty full of bugs and whatever else

great breakfast and very friendly staff. rooms were very clean.

clean & quiet room. excellent hot breakfast and wonderful staff!

the room and the hot breakfast

should take off the facility as having kitchens in there room there is no kitchens a fridge and a microwave

no kitchen in room like advertised, cleanliness subpar

breakfast was great and my kids had fun in the pool

were roaches in the bathroom and someone in a different room was smoking and you could smell it through the

like bad washer, the worst part: roachs everywhere, not recommended if you are traveling with kids not even for

room wasn't clean, not just a little, it was a lot not clean, mostly the kitchen, the ice bucket was disgusting

pool not open

the air filter was full of pet hair