got stuck in town an extra day and it was nice that they have laundry facilities on site

clean, laundry facilities, quiet

were not comfy and only 3 pillows,and we couldn't get towels cause they only do laundry every 3

additionally, the wifi was excellent and the paid laundry was affordable ($2

pool/hot tub out of order

ordering room service for breakfast. crazy online option. not user friendly

), great room service, the hive good, all staff very nice, young people at door

no swimming pool!!!

valet parking quick and efficient

walking to many shops, bars, restaurants and path to crystal bridges

has a restaurant and another bar upstairs where you can order food as well

loved the location; the clean rooms; the wonderful staff; the fantastic lobby; the nice bar

in every other way it s a first rate hotel with excellent staff, an excellent high-end coffee bar and an

the restaurant downstairs and bar are also extremely nice and yummy

location was exceptional excellent bar and staff

i didn't think the laundry room would come in handy but it did

perhaps, for someone staying longer, a real stove in the kitchen would be nice.

were in room #8, a big space with a bedroom, a kitchen/dining area and a living room, as well as a nice bathroom

gym, clean, location.

parking was not well lit in areas and difficult to get to front door with luggage elevators were

the kids enjoyed the pool

we were still able to use the pool and even though the heater was broken- the kiddos really appreciated that

the kids like any place with a swimming pool

many of the boys didn't even have parents at our hotel it was miserable and ruined our trip my kids were so

he shuttled us to/from our granddaughter's wedding and was a great help during our entire trip

was great when we were there, esp the shuttle drivers

wish the pool was a little clearer

great customer care, liked the shuttle.

our room was across the hall from the hotel laundry and an ice machine

bonus was the inside pool and hot tub along with a small gym area

car was keyed in parking lot

have stayed many times, the rooms are clean; breakfast is delish with lots of options; and the gym is small

screaming kids at the pool… not that the hotel could have done something - it was the parents!

so many things out of order: guest laundry, whirlpool

laundry facilities out of order

front desk was vacant for sometime after arrival hotel staff in street close and laundry facility open for full

loved the pool and the hot tub

a better room with kitchenette and while it had a fridge and microwave and sink it had zero utensils

easy parking, quiet

and clean and the people were so nice and friendly that s a nice place for a little bit and the breakfast

we liked that there was pool toys for the kids

dissapointed in breakfast, eggs dry and overcooked. tasted like artificial eggs

have 2 kids so i really loved how they offered free popcorn up at the front

the convenience of laundry facilities

comfortable, had laundry, great breakfast and most of all pet friendly!

breakfast was very good too

love pets but i don t want them in my bedroom, so an open pet policy is a limiter for me that i forgot

breakfast area got very crowded, but that was not the hotel's fault

hotel was safe, ample parking, friendly staff and everything is local

of the staff members were very cordial, however some were rude and that is unacceptable no room service for two

it was easy to get in and out. free parking. the beds were comfortable.

room service for coffee

the parking lot was dirty with debris

it was clean, working kitchenette, friendly pleasant staff

the homeless man ended up not staying because he had a pet and the person i spoke to that night on the phone

ice, no cups even for brushing teeth, no cooking utensils for kitchenette (they have some for purchase), no

great rates maybe little lower pet fees

person did not inform us of the properties amenities such as the indoor pool, jacuzzi, gym, or laundry facilities

the smell of the linens being washed in the laundry was overwhelming and we became ill from it.

-- the dryer vent from the laundry room exhausts on the front of the hotel and has burned up the bushes and

parking area needs better lighting and the turn into the property from the street was a little hard

indoor pool,breakfast buffet was delicious, and the beds weren't too firm

very nice staff. great breakfast.

parking was tight.

cleanliness of the room and friendliness of the staff. the breakfast was amazing

quiet and clean. good breakfast

wonderful breakfast and the staff was very friendly.

pool closed and no breakfast due to covid-19. bed was not very comfortable

noisy , rude people working there . door won t hardly lock . bad parking very outdated

we were placed in a smoking room

parking was tricky

couldn't swim in the pool. it was dirty. but other than that, it wasn't too bad.

the pool area could ve been better and the beds weren t very comfortable

free parking around hotel

i just could not get the hilton honors wifi to work.

the indoor pool was heated but just a little cool

free wifi was poor, but used plug-in cable to have better connection

location and amenities - exercise room, pool, laundry

nice, clean room, thoughtful set up w kitchenette including apartment size refrigerator.

pool is extremely small and there is no outdoor area beside it

breakfast bar was great!

the pool was fun but small

laundry washers did not spin put clothes and had to wring them all out by hand

very clean and quiet; convenient to restaurants. breakfast is hot and plenty of variety.

cleanliness is my pet peeve

everyone from the desk clerk to maids were friendly and nice. love the pool and hot tub.

we didn t pay $170 plus pet fee for one night for a shocking cold shower experience

could use more umbrellas at the pool.

the kitchenette was a nice touch

modern rooms with fantastic beds - but the real gem is the free breakfast courtesy of the wonderful velia

the complimentary breakfasts are amazing, i love the en suite kitchenette, and excellent staff

the breakfast included fresh, quality ingredients

), laundry room door open to hall and right next to our room, not what i really want to look out

were a little disappointed in the breakfast, but it s next door to waffle house and denny s so it wasn t

nice breakfast

early check in due to traveling with pet that couldn t leave in car as it was to hot, beds very comfortable,

they were pet friendly.

laundry facilities were helpful and i appreciated they were on the 2nd floor close to our room

i didn't like the light pole in the middle of the parking lot.

the staff were very nice. the room was clean. the pool was wonderful.

hear kids screaming from the room across the hall, and the attached room could hear conversations

another highlight was the awesome breakfast each morning, which offered a variety of delicious options to start

liked that it had desk, fridge, microwave and laundry room along with awesome breakfast bar

i like the laundry here other than that nothing

didn t use laundry or pool but they looked good

guest laundry facilities

breakfast wasn t the best but still good options

smell. upkeep is lacking in the rooms and laundry areas.

not clean no breakfast laundry room was dirty with several machines out of order

the hotel also has mini store with snacks, frozen meals, hygiene products, and free laundry

free laundry was a touch. we enjoyed our time we should of stayed longer.

good location large room comfortable bed free guest laundry

noise, trash and dirty laundry in halls due to covid, limited breakfast, covid

guest laundry needs new machines or a lot of maintenance on current ones

pool was open, which was great for the kids

has an indoor pool, fitness center, internet wifi and breakfast. staff are courteous & friendly.

parking was not ample, we had to park in back

spring break for four days and we ended up staying in four different hotels because i had three kids and most

pool was good, room was clean, breakfast was there and plentiful

breakfast elsewhere), missed having a microwave in the room, couldn t connect the tv to the wifi which limited

couldn t use the gym

we thought a complimentary breakfast was included. it was not and it was expensive.

everything was located in one area,elevator,pool,breakfast bar,guest laundry and check-in

the property was very clean and updated. the gym was amazing and the indoor pool looked clean.

excellent breakfast, kids really enjoyed it.

fix the elevator. heat the pool.

it was easy to access and plenty of close parking

75 in washer they never refunded employee was rude no sign in laundry to s ay free laundry

well i just went to the desk and was stopped by a woman working in the laundry room by the front desk

laundry facilities not working, no breakfast the first day due to lighting knocking out everything

someone s dog barking on the parking lot for over a hour in the middle of the night.

parking lot was being resurfaced so parking was a challenge as more than two-thirds of the parking

there is a laundry room availible if you need to wash clothes (the machines takes quarter

the pool was great for the snow day we had

the girl on night shift was so friendly and my kids loved her we will be back next year

indoor pool was great

super cute and fun for the kids, but also a little

no trash bags, no laundry bags

that was no laundry room

easy access to parking and location.

the baseball kids were all over the lobby all afternoon, then again all night long until midnight

there is a little dog bowl of water and treats for those that bring a pet

staff was very nice. dale was most helpful with me arranging my laundry.

laundry room was closed but otherwise great stay like always

pet stay cheaper or charge by the day instead of a large sum of money

advertise a shuttle but each time i asked about it they said something different

rooms and breakfast

spacious rooms, great breakfast, safe location, clean kitchen area stocked with glasses, plates, and silverware

the small kitchenette included a full-size fridge, 2-burner stove top, micro, and sink

super relaxing loved the breakfasts

the tvs say smart tv but want connected to wifi so we could only watch cable channels

the wonderful staff, breakfast, and our accommodations in general.

it was clean. the service was amazing. the breakfast was great. the pool was nice.

a pull out couch but it wasn t ready so we had to get a king room but that made our teenage kids sleeping

breakfast

the kitchen staff need a lesson in customer service.

no bar that was advertised no restaurant that was advertised

looked around for plastic laundry bags that are normally in room and none there

gym large and clean

after 20 minutes the young lady from the kitchen waited on us and got a 200% tip for not ignoring us

location was great for us. hotel overalll was excellent. breakfast was great

the food. the spa and it was next door to the venue we were going.

breakfast was expensive mattress very concave loud noise. not sure if heating/air or laundry

breakfast

my kids thought it was fancy

the pool was a little green, but not a big deal

only thing i didn t like was how expensive breakfast was and that it wasn t continental

staff opened up laundry room for guests' safety and many guests sought safety in the stairwells

i stayed on the 3rd floor, which is where the laundry room was too so that was nice

room smelled like a combination of mildew and old laundry

in order to get into the microtel inn, you have to drive through the parking lot of the other motel

was very comfortable everything we needed was in the room and they had an excellent continental breakfast

free breakfast definitely need a snack bar or complementary donuts anything something for breakfast

in the casino, there is also a bar with very wonderful and outgoing staff

parking was alittle bit of a issue. not horrible. 1

were afraid that the casino sounds would carry into the hotel rooms, but they did not

easy check in and parking. nice room!

pool was warm, staff was very friendly and helpful, room was cool enough, comfy, and location to