the laundry room was dirty

the pool was open longer

front desk staff were very helpful as was the lady looking after the breakfast

breakfast was quite good and healthy

clean well maintained facility with friendly staff and good location. breakfast was great.

small laundry bag ... need more than one on room

was easy to locate and had lots of parking convenient to my room

wish the gym would reopen.

great location for highway access, easy parking and road access

i appreciated the large desk, breakfast room was well laid out, with plenty of room and many food options

bunch of kids were running up and down till 11 pm

easy to find, clean, good parking.

kids running on the 3rd floor late at night.staff did nt respond to the issue.

bathroom counter space was a bit small, especially for two adults and two kids

staff was friendly and place was very clean with a good breakfast

were no amenities- not even a laundry bag for dirty clothes

people were very nice room was very clean parking was ok the breakfast was good had better but for what you pay

parking is free

what could do such as don't overflow tub odd was called day before stay telling me there was no smoking or pets

the only downfall was that they were doing some construction causing the breakfast room to be cold

when the guy made me follow him to the laundry room to get my sheets i asked him the closest way to get back

he went to the disgusting laundry area to grab stained and nasty towels

pool, price, proximity to certain areas

the pet friendly policy means the room had a smell of cat litter.

location. smoking rooms

would like to suggest that in their hotel store they could sell laundry detergent other than tide

not alot of upfront parking

i wish the pool would stay open later

we were traveling home from ny just my kids & myself and we felt safe & the kindness from the location and the

thanks to the good wifi connection

was very loud - next to laundry room so that may have had something to do with it but there was a lot of clanging

though hotel was not fully booked they put us in a room right next to the staff/laundry room

plastic laundry bag in room for dirty clothes

we were happy with everything and everyone from the hotel front desk to the people in the laundry, janitorial

the pet walking area was great, lots of grass and space

explains why bar is not being used as most hotel bars

nice size room and clean pool and spa. bistro staff was great too

wished indoor pool was a little bigger...but was ok. i thought pool temperature was nice.

pool was closed, which was why we chose this hotel, but other than that exceeded our expectations

only thing we were disappointed about was the pool

staff was very friendly, rooms very clean and they also offered laundry services

we liked that we had access to fitness and laundry during our 3 weeks stay due to waiting to get into our new

we also did not like that we had to go to the front desk every time to get change for laundry

we reserved the gym, and staff let someone in

didn't have time to use the pool or gym

i was directly across from the guest laundry which was very convenient for me

breakfast was excellent

the breakfast was way better than i was expecting.

parking lot was run down

breakfast was good

staff stretched thin; reception personnel also had to work laundry and mop floors

breakfast was very good

the staff was friendly, the pool was inviting and the breakfast was delicious

very clean, very modern; great location; friendly service; rooftop bar was very cool.

the staff is so nice especially to my kids

indicated that laundry items - soap and dryer sheets - could be found at the front desk, but they were out and

i appreciated the great laundry facilities

laundry area

the pool was good- the laundry facilities were good.

very nice breakfast with several hot selections.

should be near vending machines or in laundry area

the laundry machines full of dog hair and dont wiork properly even though they refunded my money

having to pay $3 a day for wifi.

there was a limited amount of cable channels and parking is limited

cute pool and gazebo.

very clear and nice! laundry available and free parking

we called front desk was told they were still doing laundry and was short staffed, this was

no, restaurant service or bar availability on the weekends

easy access, free parking, convenient location, clean rooms.

, the room was clean, the staff were friendly and your food & bar service people were excellent especially your

used the laundry facilities and they were very clean

kitchen was good.

breakfast included, fitness center, and extra space of the suite.

kitchen was full with cooking tools

suite with kitchen. clean

the laundry facilities were a great bonus with the current pandemic happening it was nice to have some

great location, very clean, breakfast was good,

of glue for the new rugs that were down if wanted complimentary breakfast you had to go across parking lot to

the breakfast was much better than the average hotel breakfast. newly redone and comfortable.

pool and gym open.... very few hotels these days have these open.

the pool was closed and it looked as if it needed a lot of maintenance

great location with convenient restaurant to provide breakfast and snacks in evening

thought there was free breakfast.

breakfast was not provided

no coffee maker, no coffee and no microwave in the room.no free breakfast.

appreciated the quiet halls, comfortable bed, excellent breakfast, central location, and the laundry facilities

easy accessibility very clean and large rooms very pet friendly

the pool was nice and refreshing

staff were very friendly. breakfast options were nice. gym was clean

close parking. well lit. easy to see from the highway

next get into room and one towel- asked for more at front desk and told had to wait on laundry

laundry was out of service

laundry was out of service and we needed to wash clothes

i had a room next to laundry i believe. but relatively quiet even with that being so clise.

the breakfast staff is very mean and nasty

good breakfast and pool

convenient to frederick, clean rooms, nice to have a kitchen.

pet cost. 100 is expensive for 2 nights

were minor stickiness on kitchen cabinet handles but honestly it was spotless otherwise

also, pet fee seems a bit hefty

breakfast was okay and the coffee was plentiful and hot. gym and laundry were sufficient.

the breakfast was amazing. probably one of the best hotel breakfasts i've ever had!

the faucet in the kitchen sink needs some fixing, because the water was leaking.

location was good, staff was friendly and accommodating, suite was nice with a small kitchen area that had

a kitchen in a room does not constitute a suite

the gym and laundry room were much appreciated

room we stayed in was noisy, most likely from an a/c unit on the roof or laundry room

wish i would have known was pet friendly, next time

room was great. loved the kitchen and size of room

am not a fan of the free breakfast approach

breakfast wasn't great.

new clean rooms, good breakfast included. close to highway.

was no cream for coffee for three days , there was trash in a box in the hallway in a box by the laundry room

no working elevators, ice machine out and laundry out

from us was smoking cigarettes, and the smell entered our room, also cigarette smell coming from laundry room

after 6 days, they still haven't released my deposit. laundry facilities were broken.

no laundry facilities

handy guest laundry for

softball team was given rooms across the hall which made for a noisy evening when putting our kids to bed (doors

kitchen was out of service and no hot breakfast

the breakfast was surprisingly great and variety of choices

indoor pool water was too cold

had a first floor room across from laundry

the smell of chlorine bleach from the laundry was sickening

was shocked that there wasn't a guest laundry

need laundry facility

no laundry facility.

breakfast was great .. location was perfect...

very nice, very clean. we were able to have our dog with us! a variety of breakfast items.

did not eat any breakfast, it looked good but we were running late for our appointment.

the bed was a little worn out. squeaked a lot. advertised free breakfast but there wasn't any.

breakfast was great

i would have liked a laundry within the hotel complex.

once we parked our car, we were able to walk to restaurants, laundry mat, cafes, and shops

the gym was perfectly fine

second, there is no room service and no housekeeping

fantastic location, beautiful updated room with a fireplace

room had a full kitchen including dishes, cookware & silverwear, and a large coin guest laundry room on the

good breakfast

the pool was not heated at all, the rooms were half way cleaned, the elevators are small , the stove

refrigerator should be placed somewhere else in the kitchen as it s blocking the light switch of that area

staff is super friendly, rooms are clean with great amenities, and pet friendly.

guest laundry

laundry area was not open

convenient, friendly staff, safe parking lot, great for wary travelers

wifi was terrible

parking lot was very well lit, but the grass strip to walk the dog was very narrow

also love that laundry room was complimentary

free laundry, close to restaurants

stayed there with my son, and we availed ourselves of the hot tub and the laundry room services, and both were

room was more like a studio apartment with a full kitchen; guest self-laundry; beds were super

the complimentary laundry room has always been such a great asset to this property; however, it was in need of

laundry is too small only 1 washer and 1 dryer can make it hard for multiple guests to use at once

checked out on a saturday morning so an earlier breakfast would've been nice; but the 24hr coffee was much

were next to service or pump room with our kids

expensive and had a high pet fee

the pool was awesome

the laundry the dryer not dry enough kind disappointed

laundry room being remodeled - needed to take my laundry to a laundromat

were remodeling a laundry room immediately next to my room

next to the landry room and there was a foreign speaking man sitting on the floor outside the laundry speaking

bed very comfortable and i love the late check out time shout out to joshua for being so

free laundry was definitely a plus

noise after midnight (rude guests, guest laundry, etc)

hire laundry staff

appreciated the free laundry as we were there for a soccer tournament and needed to wash the kids uniforms

room, clean, laundry facilities

appreciated having laundry facilities

it was convenient having onsite laundry services as well

clean, helpful staff, laundry open 24/7 is a plus.

after spending $11 i still had to stop at a laundry mat to rewash and finish drying our clothes

easy parking, comfortable beds. laundry was helpful for us and staff were friendly and helpful.

i like laundry room for guests, pool is too small.

laundry facilities codes did not work at all so we had to go to the desk more than once for change

we couldn't check in because the bed linens were still in the laundry

very clean and bright; helpful staff, on site laundry, morning coffee available.

room service tray was on the table at the elevator on the 2nd floor for several hours mid morning

i booked the room, i expected a regular sized room with a spa tub

full breakfast,pool hot tub 4 pillows,can't ask for more

when i returned to the table the cup had a sleeve on it the breakfast cook saw it was uncomfortable and met

parking was easy, at hotel lot

suite was so big and had a gas fireplace in the living room