pool, slide, staff, room, safety. everything was just great!!! love this hotel!!!

great place for kids

was no handicap parking at the back

kids loved pool

gym was well equipped, the beds were comfy, and the staff were great

there were laundry facilities on our floor which was a plus

we loved our huge and modern room, swimming pool, and on-site laundry facilities.

and it is pet friendly and pool is great, my kids enjoyed

the front parking lot needs some repairs

great location easy to get to lots of parking

was close to laundry facilities

nice kids pool area and great amenities all within the hotel

the restaurant food was pretty good and the casino lounge was fun

yes my kids loved it

wouldn't have minded if my kids weren't present

laundry facilities, and breakfast was quite expensive and not that great

parking was plentiful and free

it was clean and good parking. friendly staff and good restaurant

proximity to the casino

cleanliness, friendly staff, comfortable rooms! good location easy parking

laundry service seems to me too expensive

a $15 surcharge for a $1 throwaway laundry bag that no reasonable hotel would charge anything for earns a 1 star

are travelling through canada and i'd have welcomed a laundry

the gym.

i lived seeing all the purel you had in the gym. it showcases your clealiness and awaresness

also, it would be nice if some spa products were in room (face masks,

all staff were great! hotel employee at front door and in bar were fantastic!

we used the hotel bar most evenings - the staff were exceptional and so kind to our young granddaughter

the room service burger was great

no good working mini fridge in room (had a old style mini bar fridge with shelving for the snacks and wasn't

no laundry

no room service

pool was the selling point, my kids are so tired after 3 days

could bring pet

nothing to complain about except parking.

rom was directly across the hall from the laundry and the staff coming and going all night prevents us from

handy laundry facilities and secure bag storage area

nice room with all amenities. available parking lot and laundry. wonderful breakfast!

slightly tired, slow lift. laundry room, while useful, could do with a bit of a clean

guest laundry, wifi

laundry facilities not working l no robes in room, elevator down upon check out had to carry heavy

cleaning and laundry room staff very polite

restaurant, no vending machines, homeless vagrants outside exits, laundry services were broken, gym fitness

laundry

doing my own laundry was too much

gym was well stocked and the spa was amazing

gym was well stocked and the spa was amazing

excellent offerings for amenities with the gym and details in the room like nespresso and lovely drink options

cheetos on the floor still and a cup was used also went to have a couple drinks from the mini bar and the 12-1

but for the many hundreds of dollars it cost for the room, on a wed and thurs in august, the gym is small with

the gym room will do the trick for quick exercises and was never busy when i used it

convenient location, spacious room, pet friendly, friendly staff

gym was good

nice decor, friendly and helpful staff, great location, pet friendly

and the staff is so friendly, plus you can get room service from x2 restaurants (which is perfect for those cold

service laundry on weekends

everything absolutely everything the restaurant the bar the breakfast the pool....

was impossible to order the room service in the morning, no one picked up the phone

great comfy bed, superb room service

gym in the attached building is great

room was not clean (bins not emptied, in the bathroom only the sink looked clean, towels smelled laundry detergent

the name of the hotel is very deceiving, and is located in a very sketchy area, as well the bar clientele enter

the room was directly over a bar and i was subjected to loud music until the early hours of the morning

if there was no vlt s and bar was closed, they wouldn t get so many drunks

all staff are indians and very helpful from reception to room service

clean and spacious rooms. extremely comfortable beds. facilities are very nice. guest laundry

having access to the pool, gym, and being close to the convention centre.

kids like the swimming pool more than shopping

kids were cold in the pool

kids like the swimming pool more than shopping

couldn't get the wifi to work, but friendly staff helped me out.

i had trouble connecting to the hotel wifi, but the reception clerks, supervisor

have liked a grab bar by the toilet

the room was a good size and the wifi was strong from the room . the shower was amazing.

the bar and game room were excellent &

breakfast was very good

wifi

pools should be cleaned properly

cleaning the pool monday mornings

location, clean, hot tub and pool was nice

noise if the laundry room fans outside our window

can do laundry 24 cuz if u didn t pack enough and how i had to stay another night when i only booked 2

room service

sometimes kids running in halls.

the bar and restaurant great food and very friendly staff

laundry facilities

not great for small kids as people are everywhere and not very considerate of others around them as kids will

fun pool for kids. decent breakfast included.

south parking lot was also covered with litter

inn suite was fantastic - great kitchen, super comfortable bed, extensive breakfast

breakfast is much better than that of other hotels in the same category

the pool was crazy with kids

pool was awesome, great fun for the kids

free shuttle to the airport was very useful

was very impressed, the pool area was very good and i did like the hot tub as it was the perfect temp

and couldnt get clean towels bc of the fire in the laundry

loved that the pool was open late so after being put for the day

pool and hot tub facilities

pool is small and loud kids when we went there.

was a used soap bar left

i was able to do my laundry in the building, which was very convenient for me

very good gym, swimming pool and coined laundry

the pool table was a bonus also

parking was a nightmare in the evening

hot breakfast and variety

my room was on the 1st on the and it was loud as it was v closer to the laundry area.

bottles, tv was small and not smart tv, parking was cut off due to construction next door, no laundry onsite

room right next to housekeeping laundry so it was loud, they ran out of hot water for one day, no laundry

the room was next to laundry room, and would shake the table and light and noisy

pool was a little cool.

laundry

laundry facilities were convenient

the access to the back because we have a dog and also the accesibility of parking.

gym could be improved

good wifi

i liked that there was a guest laundry

finally at night i walked down to the laundry area and found a blanket to take up to my room

the room service was quick and courteous

cleanliness friendliness and the shuttle.

had a group of 5 kids from 2-12 and they all had a great time at the water park.

no laundry room.

a laundry room !

no laundry room!

left behind by previous guest that shouldn't have been there and could have been dangerous to my kids

near many restaurants and had a gym, pool access.

breakfast was outstanding

wifi

very close to airport with free shuttle provided.

shuttle service

could not log in the wifi into my phone

coin operated laundry was convenient, but they only have 2 machines, so be sure to reserve if you need it

no laundry available, it was all booked

pool, the laundry, the breakfast

get a functioning restaurant. more efficient laundry.

shuttle to/from airport was appreciated

not enough parking spots available.

they offer shuttle taxi vouchers , and this is the only hotel that does this during the covid time

clean room n kitchen

taxi works in place of a shuttle. the drivers were prompt.

breakfast was ok, there was a family of 5 in front of me and the kids kept touching things and putting them back

super friendly and accommodating and free laundry

nice room, great breakfast. didn't have time to use the pool

kids enjoyed the swimming pool, and the breakfast was good.

airport shuttle and for my 05:45 departure i got taxi voucher

no one is availabe to santize the pool which other hotels do

winnipeg weather its not close enough to check in without the shuttle

no need for a shuttle

near the airport, offer airport shuttle service

shuttle service was exceptional

beds (so comfy), room (beautiful and clean), amenities (smartv with netflix and youtube, free wifi, easy parking

a shout out to ryan in the bar side who looked after us

we ordered room service and it was a

too high for elderly folks like me (79) that are 5 feet 3 inches tall and even with the side bar it was was

was allowed a very early check in which was perfect for us

the cleanliness was the selling point for me and room service was quick and very good.

shuttle bus available and quick to respond

i was even shuttled to and from walmart to pick up antihistamines and advil, as there were none to be found on

to airport with shuttle to take you there

to front desk to request late check out

shuttle bus and the workers so nice

laundry facilities, meals were good

the price of the hotel and the parking.

kids had fun swimming

parking was closer to rooms.

i liked the indoor pool.

laundry cost money and had a closing time

breakfast was awesome, room was very clean

crappy wifi.. slow elevator and staff help just soso

loved the breakfast, the staff was really nice about changing our room to a double bed, room was clean and

great bar in hotel with 4 pool tables, many tv's, slot machines, and great service

parking lot is cramped and the set up is weird, hard to find the exits not very accessible

pool temperature was amazing

parking kinda like limited no water included

location. room was large / clean. pool and water slide. . ample parking.

pool smaller and not as comfortable as on the picture

no guest laundry

no laundry facilities

laundry facilities

wasnt working, and our room had a balcony to the pool so it was very humid in the room, great for kids

the breakfast was awesome

laundry machines smelled of mildew, wouldn't accept loonies, only

in addition, the laundry did not work and i heard several people tell them that their air conditioners did not

elevators are terrible and the laundry machines need to be replaced as they are moldy.

the pool and hot tub, but lots of kids in both , so was difficult to enjoy, especially the hot tub, kids laying

family parking for families with young kids would be nice

we appreciated having laundry facilities on the premises

coin operated laundry came in handy

not enough washing and drying machines for doing laundry.

great to have a laundry facities on site

and helpful particularly the young ladies on reception that were so helpful whilst using the laundry

for the dead fish in one of them, oops) room service meal was quick, efficient and delicious laundry room was

self laundry service was available for reasonable price

laundry facilities and swimming pool available as well as a business centre to print paperwork for

ordered room service, they forgot one meal, and never thought to bring cutlery

breakfast in the restaurant the pool the play thing for the kids the work out room everything overall was

pool. laundry. staff. breakfast. secure elevator

the room was fantastic and we wished we were staying longer. and got laundry done!

the hotel also offers room service

the kitchen was perfect for snacks and small meals, shower water pressure and size were great, and the

customer service, great breakfast with lots of options, very nice and clean rooms

our room was next to laundry and/or storage room and there were carts going in and out of that room till at

fruit or veg with breakfast would be healthier, no laundry for guests.

checked us in great attitude guy checked us out went in at 5am to checkout and was sleeping in laundry room

that made things difficult with putting my kids to sleep

staff, nice updated rooms, comfy beds, loved that hot breakfast was included and free wifi

hard bed, no laundry, uncomfortable desk and chair

free breakfast is menu up to a certain price so better then continental

far from the casinos

not enough parking.

staff were very warm and welcoming, especially the breakfast staff

laundry facilities were available on site and the staff provided directions to a local laundromat

checked to see if room was satisfactory and was very helpful with an urgent laundry issue

we were told there were laundry facilities, but they didn't mention that it was in another building across the

when no extra service is required for the second night ( laundry & bedding) does not sound like treating your

we had an early check in, and the front desk was very accommodating.