staff members told me where to find self-service laundry, so we could wash and dry our clothes

service, laundry next door

laundry. dining. great staff.

wifi was weak, and the staff were mixed. bar staff lovely, the rest not so much.

the breakfast was nice but the bar itself was surprisingly cold for a hotel bar but that's because the door to

our window overlooked other buildings where homeowners hung their laundry from window to window - very quaint

the laundry mat was close by, as well

helpful staff laundry place nearby good location on the camino route breakfast

close to restaurants and laundry

the wifi was fairly good

laundry room was pleasant for sitting with a snack while waiting on washer

the wifi did not reach to all the rooms in the family suite

however it world be nice if those who are walking the camino could get a simple meal in the bar before this time

their bar next door was great to sit and unwind

only issue we had with this hotel was one of the bar staff, he was extremely rude to several of our group of

nearby self service laundry is mentioned by the staffs

laundry service is quite expensive i

poor wifi

they had generator running one of a few places able to continue to operate bar staff were helpful during this

wifi a bit slow

access to the camino, restaurants, laundry, stores, and bars

slow wifi

comfy bed, cool lighting, good wifi, and a fan which really helped keep the room cool on a hot day

quiet, good location, friendly staff, hot water, and fast wifi

wifi reception was very weak on the 3rd floor so we couldn't do anything on the internet without

great location. near center and restaurants. near camino. laundry nearby.

wifi was poor, breakfast was croissants and dry bread, had to ask for a bit of jam, maybe because

convenient location and comfortable spacious room. good wifi. helpful staff.

the wifi internet was very unreliable and weak in the room.

facilities- the offered laundry service is too slow for overnight stops and very

there was no laundry in the hotel.

just the laundry cost and the mini bar prices

my group really enjoyed the outdoor pool area and the patio bar after a long walk along the camino

the bar was a nice place to grab a drink & sandwich but the dining room didn't open until 8pm - and i

wifi was not working properly at our room.

convenient in historic area downtown pontevedra, near places to visit, mercado, laundry mat, tapas bars, cafes

we asked about laundry service, but it was a hassle (must be in at a certain time, then not returned until the

cozy, historical , beautiful, location was central to laundry, cafes and restaurants

the staff in both the bar and the restaurant were very attentive

no room service before 8 am and breakfast only starts at 8

we were walking distance from the town, even a laundromat next to the hotel to do our laundry, also many places

room and spa experience

spa that is associated with this property is just what the doctor would order after driving the

comfort room, view from the balcony, good room service

the only uncomfortable thing that spa building is separate from the hotel

laundry facility

two of the facilities we wanted to use, the laundry service and the bar/cafe, were unavailable por descanso

the wifi at the hotel was super fast

sometims wifi doesn t work

staff was friendly and the place was peaceful. i had an amazing view. the wifi was perfect.

neighbors on the back side of the property outside my window doing laundry at 2 in the morning

no washing machines in the hotel, only a laundry service with extortionate prices

location, staff and value. late check out available

great location near cool bars, lots of restaurants, a big shopping mall with alcampo supermarket, gym and the

wifi stopped working due to a major electrical storm - seemed a bit odd but perhaps that's common

hotel ,great staff couldn't do enough, lovely room and bathroom,plus laundry service, secure underground parking

very clean property. modern feel to rooms. good cafe off lobby. laundry close.

wifi and hot water all fine

good wifi

the room was spacious and clean with good wifi

had food in the bar in the evening which was great

kitchen is not equipped well. missing the kettle, coffee machine, and dishwasher.

good location and restaurant and bar onsite

the wifi was fast, and the water pressure on the shower was very good.

no iron and charged extra for laundry service. shower was a struggle to operate.

no wifi in room

in room wifi is not great either

cheap breakfast in bar for great value

lovely open reception area and bar with restaurant

no option to do laundry along the camino

and stylish, good sized rooms large beds and aircon wifi etc all work well

room was lovely and clean, great bathroom with marble shower and bidet, great wifi connection, super comfy king

wifi was weak by the windows (minor thing)

spa needed 24 hours to heat up ud83dude22 not a lot of facilities to use, if staying more than a

lady who let us in when it was late, did our laundry when we asked and was all round comfortable, safe, clean

church, restaurant, groceries and laundry were within walking distance

location, very quiet, strong wifi in the room, spotless bathroom, comfortable bed

wifi was good

the wifi bandwidth was good and it seemed steady it had difficulty handling more than one device at a

i woke up in the middle of the night because of the noisy laundry working machine.

by any means though, don't stay in the street-side rooms near the top of the building under the laundry room,

de vigo church around the corner, plenty of little restaurants in the neighborhood, self-service laundry 5 mins

air conditioning and easy access to a store and laundry facilities was great.

small gym

good water pressure in the shower, black-out curtains and good wifi

very noisy, could hear neighbours flushing toilet. no wifi in room

excellent value for money. got a very early check in which was great. not a single complaint

free wifi. location in city center close to everything

bad wifi!

she completely ignored our request to use laundry service

no pool

ordered room service and the food was delicious

the mini bar is well stocked and tea coffee equipment is also provide

room was spacious, bed comfortable, and room service prompt and good quality

amazing rooms are excellent cafe bar downstairs is just what you need

staff didn't speak english, so it was a bit difficult to order a breakfast.

breakfast, coffee, etc

fantastic staff. good breakfast.

value for money staff were so friendly and absolutely exceptional they are a real team breakfast was so tasty

closed on sunday evening and no laundry service - but staff made up with recommendation for lovely restaurant

some playgrounds close by for kids

member of our group was ill so we booked this hotel so they could be comfortable with aircon and room service

some playgrounds close by for kids

no bar at night time to sit and have a drink in

nickel and dime everything: parking, spa, breakfast, even kids using the same bed pay extra.

not enough variety of food in room service.

the bar fridge contained a range of drinks and snacks at reasonable prices

everything, nice room, excelent restaurant, good breakfast. staff very friendly

to order room service, waited an hour and a half and it didn't arrive

couldn t find a laundry and staff washed our clothes without us having to ask for it, free of charge

laundry cost

a top-floor breakfast room / coffee lounge / bar offered even better views than our excellent room views

having room service available is certainly a plus and the bar up on the 7th floor is very nice

the wifi is good (50-100 mbps), with a stable connection

the staff appeared to be helpful and offered to dry my laundry but when it was returned it was as wet as it

i stayed there 2 nights and had to do laundry at a laundromat close by

but they tried to force us to park all three big bikes in a small non parking area next to the laundry

the bar very sad..as not a place to relax an have a drink...nothing in stock

very clean with an excellent shower. great position. tiny kitchen with good facilities.

the hotel and furniture feels old and there were holes in the curtains. ni laundry facility.

location, laundry close by, close to bus station and camino de santiago, reception staff very helpful and

wifi didn't work very well and my phone rarely connected to it

kids matress was not

good wifi and a lift to our room on the 2nd floor

quite depressing and next to the laundry room so constant noise of staff and lifts from early in the morning

poor wifi connection, no ac

quite old inside and kitchen utensils were dirty so

no mini bar or fridge

left with them my medicine so they could store the insulin i use in the hotel kitchen refrigerator

i asked reception and e told me to send it to laundry

beds were a bit uncomfortable and whatever detergent (laundry powder) was used on the bed sheets and towels left

guests also have access to a fully equipped gym just around the corner, which is a great bonus for anyone

lovely small splash pool on the roof for warm weather guests use

couldn t connect wifi in my room

the waterfront and the town square with lots of options for food, drink, entertainment, and even laundry

good location, restaurants and laundry nearby (camino essential!)

laundry was done same day which was very convenient

they offer same-day laundry service at a reasonable price

early check-in was a bonus centrally located to shopping and laundry services

coffee in the room (have to be ordered from room service at an extra cost)

the bathroom door has like a glitch that does not give you 100% privacy the gym have minimal equipment not good

entertainment system and limited room service options

small mini bar fridge with enough selection if needed

restaurant was not available for the christmas period and the room service minimal

convenient location, right by everything you need: banks, laundry, pharmacies, cafes, and a gelato place

laundry in the hotel would have been a great plus, but the staff was very helpful directing me to

wifi was a bit wobbly on the first day but reception managed to get it going again.

good wifi

wifi didn't work on the 4th floor while worked on ground floor

double bed was requested in advance with the booking and it was an early check in, they were unable to provide

room service is not available

we arrived a bit earlier, but we were able to do an early check in

breakfast was nice, i took the studio it is in another building but was nice they allowed me a late check out

early check in

the gym is very poor

gym was badly equipped and smelt horrible due to the toilet inside the gym

the gym could use at least one more dumbbell to complete the pair

gym and location

pleasant staff, excellent wifi

i wish the property had a gym.

the staff was really friendly and sympathetic, u was travelling with kids and the let us park for free at the

wifi didn t work in our room

spotty wifi, quite old look and feel to the room

wifi was slow in the room

we were able to relax after walking the camino and get our laundry done near by and do some sightseeing

they provide free parking in front of the hotel

the room, the gym, the staff

very large, clean room. free parking easy access to center

praia de samil which is a close drive from the hotel is an amazing beach with two kids salt water pools beside

and they agreed to do some laundry also

newly renovated...great friendly staff and really good breakfast.

breakfast was great

amazing staff, very helpful. nice rooms. delicious breakfast

wider selection of breakfast

breakfast really good with many options. nice staff. cosy hotel with garden and swimming-pool

close to the beach (few minutes walking) outdoor swimming pool little playground for kids nice garden with

pool and playground were very good for a stay with young kids

the garden was very plesant and care, the pool very clean

pool and playground were very good for a stay with young kids

too busy relaxing and exploring to enjoy the spa but their offerings look wonderful

the place is beautiful. i loved the spa, the bedroom and the breakfast.

the breakfast is expensive, so we decided to eat out.

great breakfast and location of dining room

views. gardens. reception staff. location. parking. swimming pool.

exceeded our expectations so pleased we stayed two nights lovely courtyard for alfresco breakfast

is just a suggestion, i think the breakfast could have some more variety, but this is my point of view

could have been some cheese or ham for breakfast

they provided a lovely breakfast and dinner to suit our needs

the breakfast was home made and tasty, with fresh orange juice, home made cake, fruits

very clean and swimming pool area was great

the guy on the bar was a friendly and happy fellow

beautiful swimming pool leading on to a stunning beach.

spa, breakfast, rooms, pool, beach - all great. a very relaxing stay!

access to the beach directly from the pool with hammocks overlooking the beach

to rent parking place

didn't even bother trying breakfast even though i paid for it, partly because it wasn't available until 8

euros per night what is cheaper than in other places), typical breakfast for area with plant milk, fresh bread

breakfast and tired looking rooms

no wifi in room, no ac in room and no available fan asap, no parking included

t had a proper selection, the staff weren t that helpful at the beginning and asking how the laundry service

stayed here for 2 nights and really enjoyed the spa

is the eighth spa that we have visited in spain (galicia and asturias) and we have been to some excellent hotels

indoors pool and the spa pool (although spa pool costs extra), breakfast was wonderful (many choices and

nice spa hotel close to the beach in sanxeno, huge comfortable bed and good breakfast

staff so friendly and helpful free wifi great bar lunch menu spacious room with

50 for laundry and took 24 hours

the outdoor pool & the use of the spa was a great bonus

the location, the staff, the room, the pool and breakfast

amazing,, restaurant in a beautiful setting being able to walk along beach to the village and the pool and spa

amazing breakfast

breakfast kinda poor, but good

great location. great views. lovely breakfast

a pool would be nice, breakfast ok but could be improved.

breakfast disappointing. limited variety & understaffed.

it was fabulous last year but this year we have noticed some improvements (new towels & improved breakfast)