i really appreciated that they offered laundry services cause my son had got sick on the car ride over and they

wifi didn't work, not one side flexible day we could use it

reserved the free shuttle the hotel has for oaxaca city downtown for tuesday 16th of may, 2017 at 9:30 a

they have free shuttle 3times a day but it could hv limited seats

free shuttle to town.

they offered a fast laundry service which was very appreciated too

do not use laundry service - our clothes came back faded, the colours are bleached :((

easy access to monte alban, staff was courteous and friendly, good size room, comfy beds, garage parking

the breakfast menu could have been richer

very friendly and helpful staff, very clean and very decent breakfast (enough choice and very tasty)

lovely garden and swimming pool

wifi. slow

hot tub could have been heated but the pool was nice!

pool hours

was extremely helpful when arranging transportation and assisting with luggage, room service, and spa reservations

location was very good and parking was safe

the photos show a hot tub, but it's part of the spa with a fee and not even functional on the days we were

spa wasn't open the first day and seemed a bit overprices especially as you have to pay to use

the whole spa ambiance experience- an oasis in the middle of oaxaca

the facilities, the pool the people and the restaurant all of them are very good ud83dudc4d

excellent rooms and all the complex. very clean. spa excellent.

grounds, pool, and restaurant are all great

i wish the room to the side of the pool could be turned into a bar for poolside drinks.

secure parking

location bus line out front door. pool

very nice pool

staff is great, hotel is real clean. location is pretty quite. free breakfast.

pool could have been a bit cleaner

location great staff always trying to please us in any way excellent breakfast flexible with anything we asked

minimalistic breakfast, nearly no parking and airco noise

pool heating system was broken and the water was way too cold to swim in, the a/c in our room made

breakfast was good despite comments here suggesting otherwise

we only had access to filtered coffee - cappuccinos etc are not included in the breakfast - the wifi was

very good value with the breakfast included and the welcome drinks

unfortunately the third floor bar was closed for renovations

they have a good on-site restaurant, which is convenient for dinner when the kids are in bed ud83dudca1

outrages laundry prices

the room had large window that unfortunately overlooked the parking lot, but with the window and drapes closed

the parking insufficient and difficult, the hotel is on the side of a hill, so all walking is on a

the pool needs a lot of repairs.

the location is very convenient the pool is really good for kids and adults alike

my partner chose this hotel is we both work remote to an extent(me more than her) and the free wifi as well as

the rooms were nice. the balcony was great. plenty of free parking.

nice pool area

the only thing i don't like is some times i don't get parking close .the parking is too small

in the drywall in the hallways, no service to the pool, we put a sign out for room service and it never got done

laundry service was same day if you drop it to them early enough and was reasonably priced

delicious breakfast

good breakfast with fresh fruits

it has everything: wifi, parking, etc.

it was clean and breakfast was good

hotel offers tours, laundry, houses a great restaurant with delicious breakfast and cafe de olla (the restaurant

the staff were very helpful, organising our laundry and transportation

central patio laundry service

the last but most important point for me, the wifi i needed to work from my hotel room for 2 days and it

decent wifi

luis was so helpful arranging a couple of tours for us and when we sent our laundry in to be cleaned is was

also the internet was acceptable, but our room was on the ground floor very close to the internet wifi router,

staff were fabulous, the room was clean and comfortable, breakfast was varied and tasty, and the location was

delicious breakfasts and relaxing bar in the evening

courtyard for breakfast and a bar (best margarita in oaxaca

the bar area was open later and had snacks to enjoy

breakfast was a wonderful bonus. privacy of rooms was great. courtyard was beautiful.

room service was quick and very kind

i also enjoyed the lovely room service

booking website there reads no wifi awailable, but there was free wifi wich worked well

wifi reception wasn't great

the wifi is working in the restaurant/reception are and is quite ok

lovely and the staff very friendly and helpful, they even managed to arrange to get some of our laundry done on

had a terrible experience with the laundry service, i suggest you do not use it

laundry service could be better.

laundry possibility was also a plus, since we needed it :)

laundry is cheap but unless you don t have to i prefer not to reccomend, since they shrinked my

we didn t use the kitchen but it looked well equipped

courtyard, suite has plenty of space, with kitchen

we had a lovely large room, upstairs, with a kitchen of sorts which provided all we needed, although we did

the kitchen is delicious

kitchen was ok but could have been better

the swimming pool was an added bonus in a city hotel, especially mid afternoon when it got really hot

the jacuzzi was actually cooler than the pool.

breakfast was very good with a reasonable selection of items and staff was attentive and helpful

the room had a smart tv but no internet connection was available, so no netflix for kids.

breakfast was great the pool was beautiful location was perfect the room is very clean and

and they also have a laundry service which is an extra points for me

breakfast was very good

wifi very spotty fist couple days hot water iffy but got better

staff & service, great (free) wifi, good location, charming grounds, spacious room, nice bathroom, great selection

breakfast highly recommended

laundry service was great

close to everything clean safe parking dog friendly

beds are extremely hard ,,not very comfortable ps we had our small dog with us , they are pet friendly

staff was great and very accommodating with my request for a room near the wifi router, and i was able to work

the private parking

hosts were excellent throughout our stay, helping us with transfers, recommendations and laundry

small and dingy with two rock-hard single beds, right next to the guest kitchen, not particularly

wifi access was weak.

large sun terrace with kitchen alongside

no warm water and low signal for wifi

no laundry service was inconvenient

decent wifi signal provided on the different sections of the hotel

wifi was terrible

wifi doesn't work in rooms due to thickness of walls but you have seats outside your door and who

an old hotel, so the wifi wasn't great in our room (at the back), but it didn't really bother us because we didn

breakfast was served in the main atrium, and there seemed to be someone ready to attend to us at

booked, and the staff was more than willing to make me some coffee as early as 5am even though breakfast didn

- breakfast was a bit minimal (but we liked the juices)

the breakfast was delicious, and they even offered to serve it to us on our terraza

the staff was really nice - big room, huge bath - breakfast on the balcony - great location, near santa

there is no laundry service (this is of course okay it s advertised as having one) but there are laundries

the wifi was strong, the bed was hard, free water, tee and friendly staff

bathroom with cold water only, terrible wet room without window, slow wifi, non english speaking stuff, water

accommodated an early check in, comfy bed, good size room

only good features: good location and good wifi

mold was growing in the bathroom ceiling, mattress was absolutely cheap and horrible, no support, wifi was slow

no pool. and no parking till after 8am.

nice staff, very clean room, good wifi, great location.

is not parking at the hotel, nor the hotel have an agreements with any of the public parking around

the wifi barely works in the room. it was out more than it was on.

was no room service, the restaurant/bar was down the street not in the same building

very spacious rooom and light. late check out and early check in were possible.

very spacious rooom and light. late check out and early check in were possible.

comfort and an oasis of tranquility in the rapidly moving city breakfast was wonderful as were their ever changing

the breakfast was delightful--freshly baked breads, fabulous oaxaca hot chocolate (or coffee of course)

would be nice to have dinner and or a bar on this evenings when you re too tired from sightseeing to go out

room was beautiful and breakfast was very good

(no restaurant or bar on property)

superfriendly staff, excellent breakfast

location is perfect, right at the city center with walking distance to many good restaurants and bars

breakfast could start earlier than 8 am.

the rooftop bar has a gorgeous view over oaxaca, so perfect for sundowners

the rooftop restaurant serves a beautiful breakfast every morning

breakfast was delicious and varied

we had breakfast on our patio each morning

breakfast was served in our room with an exceptional and diverse number of menu options

we were on the ground floor near the kitchen / main door so was noisy as well at night

wifi could have been a bit better but we weren t working from there so it wasn t an issue

available parking which is very important to us

parking, quiet, roomy room., very nice staff.

the food and drinks at the hotel bar and restaurant were excellent

room 28 does not get wifi signal. hotel is noisy across the street from park.

the parking space is a little complicated because of the stretch space

they helped facilitate laundry service and airport pickup, and the food and beverages available were

one practical downside for me was laundry

we also used the laundry service and it was great

the kitchen always had good snacks and beverages for us to consume at our leisure

wifi didn t work in my room, needed to work in the courtyard

wish they had a laundry site but there one super close by!

there is a fair-priced laundry service which we used

great location, laundry facilities, nice inner courtyard with pool.

the swimmingpool was perfect in the finally of afternoon

we loved the location most and we had a rental car so onsite parking was a requirement for us

the breakfast was amazing, as was general vibe

delicious breakfast with goods from boulenc, the famous bakery partner of the hotel

breakfast was average as in an every hotel we stayed in mexico

the breakfast and coffee is also impressive, the pastries from boulenc are as good (if not better) than

they have a roof top bar too

the wifi was very patchy and the hall is very loud.

wifi kept cutting out and reconnecting

wifi often cut...

so convenient for location, room was great, shower was great, wifi was strong in room

but the real issue was the wifi, there was none in the room and we had to go to the lobby to have wifi signal

emit taxi setting up coming to hotel covid return tests for our friends and even offered next day laundry service

strongest wifi signal we ve ever had in a hotel

- very nice entry hall - location is perfect - good wifi - staff is very friendly and lovely

wifi was decent

also, wifi did not work very well within the hotel, and not at all within the room

location. beautiful courtyard, nice staff and good food. staff helped with laundry.

ricardo arranged a mezcal tour and we got our laundry done will out for the day

the laundry service was quick and useful but lost two of our t-shirts.

dinning area was good and bar staff great

wifi ok, parking available

it was a bit loud in the morning, there was a big group with kids crying etc.

better rooms, updated fixtures, better wifi.

spa is closed due to water shortages we think

beautiful and relaxing pool area

the air conditioning and wifi worked great