utilized the laundry room twice, and the front desk had no quarters to help with change for the guests

pool wasn't open

the staff was great and i love access to the pool and gym as well as the breakfast

staff wasn't very helpful, had to call back to the front desk to ask for the wifi code, had to ask how to get

the wifi is terrible and cell phone reception is pretty bad

smoking room

everything clean rooms, clean pool, and great breakfast

great rooms and quality breakfast was good also

parking is somewhat limited in the front of the establishment.

pool

hotel was very family oriented, the staff was extremely friendly, the breakfast was very nice

location and pet friendly

i like the convenience of the space in a suite and the equipped kitchen to use as needed.

a nice clean child-friendly pool. the rooms are nice and comfortable

pool was closed

the pool was clean & they stayed stocked on towels

the way the staff handled everything. and the breakfast was delicious

good driving distance from surfside beach, good parking lot and no theft from back of our truck.

unfortunately there were no tables or chairs by the swimming pool

breakfast was amazing a lot of options

kept the room cold the breakfast and restaurants near

could have used a little more variety for breakfast choices.

all handicap parking was taken on saturday evening, my father had to walk further than needed.

no pool towels

the pool was exelent.

dirty room no towels heater didn't work no food for breakfast and couldn't connect to wifi

wanted a non- smoking room

complete tv, phone, wifi outage for over 6 hours, requested room cleaning and towl replacement but had to re

they had a more secured parking lot area they had some gangbanger kids driving back in forth in the parking lot

booked a king bed smoking room & ended up with a double bed smoking room bc of a broken a/c unit

negative was the number of washers and dryers available for laundry

pool was very small. should have more than one laundry room

one thing is that there s only one laundry room on one of the floor, should have more to have a better

breakfast hours on the weekend from 7am until 09:30am were grreat

neighbors with kids at 3 a

i loved that we were able to wash our clothes in the guest laundry at no charge, we never even asked housekeeping

it s very spacious and has a fully equipped kitchenud83dude0a

well lighted parking lot. quiet neighborhoods.. easy access to highway. have suite options.

the kitchen was equipt with enough pots, pans, silverware, plates, etc

handicap parking was being abused.

was very noisy from the outside door into the room and from the laundry room

breakfast options

check in; friendly staff, convenient parking, free breakfast, and clean room

the room was big and had a sofa and the pool was clean and refreshing!

room were very clean and very comfortable us and the breakfast as just as great

i loved the exercise room and the ability to do my laundry at the same time

was excellent, and i love when hotels have laundry rooms, like this courtyard

no dirty laundry bags

there should be a curfew for guests that have kids and a noise ordinance put in place

wish the lobby bar had stayed open a little longer since it was a saturday, but it wasn't that big of a deal

offered free guest laundry, which was amazing since we were traveling with two kids

abundant amenities. delicious breakfast and friendly staff

ac wasn't the best in the lobby and they were doing work in the pool area but other than that everything was

breakfast was good

the breakfast was hot and good

safe, clean and quiet. ample parking.

did not work looked like fire in it,1/2 roll of tp,no body soap or shampoo,floors sticky,no parking at room,gap

no breakfast no pool nothing really

and no wifi which normally isn't a problem but i had no cell service and couldn't even use the wifi

the employees not very helpful. small parking lot.

definitly needs a new laundry service that provides fabric softener

close to the beach, great views, nice pool, laundry in room.

fabulous location on the gulf. nice pool and hot tub. room came with full kitchen and laundry.

laundry and kitchen available

i did a load of laundry and the dryer was broken

food left in the refrigerator drawer, only two small towels in the bathroom, i went to ask for laundry bags

great facilities, really good breakfast. easy journey from houston airport .

needed more fruit for breakfast. some of us don't do eggs so pancake choice might be nice

we have 4 little kids so that would be awesome to have at every location

breakfast is from 7am-9am and we never had a chance to take advantage of this as the kids were still sleeping

pool/fire pit

the parking but they did let us park in the front

i was lied to several times before arriving about parking and price talked to the asst manager but she kept

the coffee bar was also great

the hotel was packed with out of control kids

the pool was not like the pictures and laundry room dryer did not

they didn't have the keys for laundry stuff

dryer vent was disconnected in the laundry area

we are traveling and having a place to do laundry was a real plus

the laundry was just one machine and quite expensive

the only thing good in there was the laundry room

needed quarters to use the laundry facility, they didn't have any

good location & good breakfast..also glad they had an ice machine & laundry...

they have an excellent breakfast selection, vending machines and a small, coin operated laundry room available

laundry - laundry room is on 2nd floor, soap is sold in lobby (1st floor) from vending machine,

we did our laundry in the coin-op guest laundry, and the dryer took forever to dry.

smelled a little funny - need better smelling laundry soap

didn't work in the room, bathroom tiles missing, grout missing, room was dirty upon arrival, laundry facility

noisy neighbors. no breakfast not even grab n go. dirty laundry area so didn t use.

no change machine for the laundry

the facility has coin operated laundry, which is good for washing beach clothes, but the change machine was

it was in the laundry room and the microwave was nasty and didnt work

didnt like how the price did not reflect the amenities, no microwave, no close nor free laundry, no free breakfast

that the laundry room coin machine was not working the past few times.

no microwave in the room. only 1 in the hotel, in the laundry room.

we missed breakfast and grabbed coffee as they were rolling it back to the kitchen

for the kids, having a inside pool.

fitness room and pool were tiny and the chlorine smell from the pool was strong in the lobby

for the kids, having a inside pool.

also the pool in my opinion is super cold like someone dumped ice in it cold

no plastic bags for laundry

was cold staff acted like they didn t want to be there (front desk) no soap in laundry room dispenser took

not sleep as there was so much noise from vending machines in the corridor and i believe the laundry room next

liked the location to the beach and we liked the pool

the location, we enjoyed the pool and the hotel bar was fun

my room was in-front of the laundry room so it was to noisy in the middle of the night

rooms love the bed and cold ac, free laundry room usage

the pool is clean and nice

online paid but when we got to hotel charged us 75$ more said we didn't get charged pet fee explained it should

smell of marijuana coming from the smoking rooms which are right by the non smoking rooms would come under the

they weren't operating a laundry service at the time but did me a favour because i'd run out of clean clothes

room service was delivered on a oversized tray. no table in the room so you eat off your lap....

the incredible view and the amazing pool!

stay at the san luis resort and spa was grand

beautiful pool

laundry

of near beach great customer service when needed money for laundry and since running late got offered late check

it has breakfast, easy access to galveston also shuttle service to the port of galveston

one thing that did not work properly was the wifi but i heard that was pretty much because of weather

their breakfast and dinner restaurants were amazing

pool and bar closing at 10.

breakfast mini quiche was supurb

the hotel had a small pool on the 1st floor which wasn t too inviting for adults

was great the rooms the staff how clean it was the breakfast was amazing the pool was clean the veiw everything

pool was a little dirty but kids still had fun

swim up bar was excellent with the best service

bellhop, front desk staff, resturaunt staff (even the chef made something special at my request), bar staff

the pool area is also excellent

spa was beautiful

the gym, pool, renovated rooms

especially if you have starbucks products we stayed on 2 nd floor , caution tap for painting laundry carts next

the gym, and guest lounge were very clean and welcoming

the hotel is pet friendly

i liked everything. i enjoyed the rooftop bar and views of the city at night that it provided.

location, gym

le) (his tag said )went in front of us getting on and off the elevator with his huge laundry cart leaving no

passing laundry, picking up trash, helping with luggage etc

stay at room 103 is close to the laundry room and smell like it

to help, pool super dirty, wasn't cleaned at all, room wouldn't be cleaned every day, coin laundry didn't work

they had guest laundry which was a bonus and very helpful

the laundry don't waste your time or money

service of managers and laundry were awesome

laundry was out of order

terrible strong laundry fragrance throughout hotel

lack of guest laundry.