pain au chocolat view from bedroom staff breakfast present at easter early evening forest walks

would have been good to have a spa and pool

beautiful secluded location, very peaceful , gorgeous walks , great breakfast!!

they resolved us turning up with our pet and not having a pet room available, organised our hiking picnic

when we arrived both the drawing room and bar were full to capacity and we had tea in the hall by reception

it took several attempts to get laundry and room service debris collected from our room

also laundry service was so nice

the gym and the changing rooms, there needs to be more investment to make it 5 star.

was lovely, spa pool was warm, area was clean and not busy, room was big , spotless, big cloud like bed,

the setting, facilities and pool were excellent.

room was very comfortable and clean, and hosts were very accommodating with our request for an early check in

staying here super friendly and helpful as i required a late check out super smooth comfy stay would recommend

wifi was free as part of the deal

the staff were helpful and friendly, especially the chap who did my room service for room 17

old building with a fascinating history, well kept and smart inside with a lovely lounge and bar area

not a huge problem, but no wifi signal available in my top floor room.

room service for meals was quick and food hot and enjoyable

a car park behind the hotel, down an unmarked drive before you get to the rock inn, to save from parking on the

quirky building, the location (beautiful walks & garden outside), the room, the dinner, the breakfast (food is

very friendly staff in the bar/restaurant in the evening and at breakfast

there was street parking in the village and a small hotel carpark

only downside was the parking, but i understand there is a car park nearby

the pool areas are particularly impressive

relaxing whether you where in the spa,restaurant,one of the lounges or the bar always felt welcome and all the

the breakfast was great and meals in bar and restaurant delicious

spa looks brand new

great breakfast and bar menu which was also very reasonably priced

wifi wasnt the best

friendly staff, beautiful grounds and pet friendly

rooms were super clean, breakfast was excellent given the current restrictions, parking plentiful, lovely local

and very professional staff a big thankyou to all especially val on reception and bar ladies great room great

good service, location very quiet. room service breakfast on time. nice garden

i arrived at 22:15 after a long day my room had not been cleaned and i found the dirty laundry of the previous

laundry delivery lorry at 6

dirty laundry was left outside someone's room for the duration of our stay

the room and with the window open it was extremely noisy during the night and especially when the laundry delivery

waiting for lift, three staff pushed in front with laundry and just left us standing

no laundry

although there was a small con with my laundry initially someone forgot to send it to the laundrette this

they had no towels, issue with laundry.

to pay for towel for swimming pool, even tho we paid to use pool and we were guests in hotel

kept running out of breakfast items so i didn't quite get the full english that i wanted & breakfast isn't cheap

piles of laundry, delivery of bottled water even turned up and was stored in the hallway, temporarily

the breakfast was delicious, as was swimming in their pool outside

room was big and airy, room service very efficient, tasty sandwich

room service delivered meal in stages

wisteria, with its plaited stalk, flanks the red brick of the spa, the swimming pool, etc

thank you to all the staff for being so friendly, including amazing cocktails from the bar staff and a special

amazing service, a lovely bar and conservatory with a log burner to chill out next too

oh and the bar does great cocktails

bar was great as were the cocktails

friendly staff and early check in.

the fire door was blocked by laundry cages, and after this was reported they was still there sunday and monday

unfortunately this door was used for laundry delivery or something, we were woken early and they didn't seem

cleaness, not functioning ac and shower, late housekeeping, clothes failed to be sent for laundry

the wifi was slow at times, but i did

room exceptionally clean, the bar and restaurant were shut due to covid

laundry facility available

ev charging point

excellent wifi reception. very comfortable bed. big, fluffy towels and nice toiletries.

also there was gym and very nice bar and dinning

friendly staff. nice room. comfortable bed. enjoyed sky tv and good wifi access. excellent food.

wifi was the best when compared to other group of hotels

lovely clean modern hotel. easy parking. location great from town.0

lovely place. parking, great bar and restaurant. rooms a little small, but adequate and comfy.

lovely place. parking, great bar and restaurant. rooms a little small, but adequate and comfy.

parking was ample as

had a view of a wall - it seemed to be near the laundry - there was some noise but not too bad

wifi signal, small noisy room, dated decor, musac piped into breakfast area, poor quality and

television only had limited channels would have been nice to get the wifi on to watch netflix

appreciated the good parking and location in the centre of barnstaple

his family nearby i did not eat in the hotel other than for breakfast and a quick sandwich in the bar, which

i could hear the laundry room from my room

friendly and helpful staff, lovely room, superb bed, really nice breakfast. highly recommended.

wifi not very good

noisy corridor from other guests but probably because it s bank holiday with kids

there was an ev charger nearby

really comfortable bed, decent shower, good wifi, good cooked breakfast

limited parking, but was able to park on the street behind the hotel

excellent, fast wifi too

the bed was very comfortable, wifi was fast and reliable, the staff were friendly, and the inclusion of a full

there is easy access to the property at any time of the day and parking was across from the front of the hotel

lack of spa treatments

swimming pool, together with exceptionally hot weather was like being abroad!

it is a great option to go with kids as if the weather is not as nice you can still enjoy the inner pool, which

the kids loved the free drinks & ice-cream

all female staff were exceptionally helpful, meals were good, spa and swimming pool

reception a gentleman came and assured me they were just black fluff something mixed up with the laundry

laundry service wasn t available saturday and wasn t told, just a note left and dirty shirt

late night and early morning laundry services from 5

accident if old age the light colour need to be white not old fashioned red they need to be fix wifi system for

staff, comfortable, good size room, excellent breakfast, excellent wifi, excellent

door started slamming regularly from about 8am accompanied by loud conversations about laundry

the evening food was good and the rooftop bar amazing

location handy for ev charging at moto services

the gym is great, well equipped with nice touches like towels and a cold water machine

good gym, clean large rooms, free parking with chargers and nice breakfast with a great view

small gym. no tea/coffee inside room.

excellent dinner and breakfast

dogs are allowed in the reception and bar area and the staff will happily set up a breakfast table in the bar

you had to scan and register for an account to use room service no pool

no ac - very hot day gym is very small