clean - friendly staff - pool

wifi was not functioning, advised staff but the problem was not resolved

breakfast stopped at 930am. would've been nice to go a little longer.

we loved the breakfast

the price and really small store and a breakfast selection

laundry closes at midnight i think and i had to bother staff to let me get in to get my clothes

we also found the pool and whirlpool to be very clean

the free breakfast was adequate probably cut back because of covid would have preferred a little more food

the room was wonderful and the complimentary breakfast was excellent

cleanliness, friendly staff, comfort of beds, breakfast and amenities.

had none of the things that it said no ice machine no bar or restaurant very bad breakfast i wouldn't tell soul

of useful amenities, like free parking, free wifi, free simple breakfast, and a refrigerator in the room

is advertized as spa and resort when we got tere pool was closed for repairs

and aesthetically top notch hotel, but is run down to the point that it needs carpet throughout, spa has been

wifi was really bad, fixtures old, confusing layout

the hotel had a laundry for guests which was very convenient, as well as computer facilities where we could

pool very enjoyable, good coffee

the best shower ever in a hotel. very good breakfast with great options.

when it snowed, there were limited parking spaces

the pool/hot tub were super clean and inviting

with 2 kids i would had preferred the room to be cleaned daily , specially during a pandemic

everything was great. clean rooms, great people and breakfast.

my kids loved the auto pancake machine

booked a one-bedroom suite with a kitchenette, which i always do when traveling with my kids

hotel was very full and i couldn t find parking out front

hotel is beautiful the staff was friendly the grab and go breakfast was perfect in lui of covid breakfast was

the breakfast was great! this is definitely more than a 2-1/2 hotel!

it s so close to the airport they have shuttle service the rooms were clean exceptionally clean and it was

the kitchen had crumbs all over from previous guest

like that the pool was under construction especially that my kids was looking forward to swimming

laundry was pricey for guest

the laundry room is on 2nd floor, only accessible by key and guests keys are locked out from 10 pm - 8

have to have a membership (although free to join) to use wifi

it was clean, affordable, spacious, and breakfast was amazing

front desk is not on the same page with incidentals/pet charges

it tasted as if it was microwaved multiple times with wet laundry

location was great. close to montage. laundry facilities. parking was at a garage

hallway carpet was horrendous. no way to make change for the laundry facilities

everything in the room was very clean and the laundry & 24 hour convenience store was super helpful

super friendly staff especially in the bar and restaurant!

laundry facilities were at neighboring hotel at which one needed yet another key and go upstairs to

there wasn t a laundry room

the facility is clean. breakfast is great and delicious. the gym is nice with lots of equipment.

we ended up letting kids sleep on the bed and we slept on a coach

kids running around hallways

had been on the road for over a week and needed to do laundry

had a spill on the comforter and noone was able to get into the laundry to get me a clean one

no pool but i knew that when i booked .

also a swimming pool and or a hut tub downstairs would be an awesome amenity

the hotel has an airport shuttle which i didn t use

laundry is available here , and so is breakfast

too small, swimming pool for kids, breakfast not great and night curtains doesn't close to allow sleep

has an indoor pool, good for the kids

bathroom had no fan so towels were difficult to dry, and you have to ask for room service

loved the location wish you had a game room for kids

on-floor laundry a nice option - though we didn't use ii

they were loud and swearing and dripping water all over the carpet by the laundry room

laundry is inside the hotel

location, breakfast,friendly staff,pool,laundry.

there was a lot of space. on site laundry.

size of the room. use of laundry room

3) give the cleaning staff new laundry carriers

were disappointed the spa was not operating, it was a selling point for choosing the property

spa closed

spacious room, lovely facility, lots of parking

they took over the pool, gym and laundry facilities

rooms, full kitchenette, nice free buffet breakfast with super pleasant hostess, pool, guest laundry, fire pit

i could tell as soon as we drove into the parking lot and hit a big pot hole, that this place isn t being

no wifi, understaffed, breakfast was mediocre

the extra $100 mon-refundable charge for small dog! most pet-friendly hotels don't do this

nice breakfast

enjoyed the rooms, pool and location

awesome breakfast

friendly staff, had bottles of water available in the room, the pool was nice, good breakfast.

breakfast was exceptional. hats off to staff member luke!!

tub the sink had water damage on it it was difficult to get fresh towels they always had to do laundry

appreciated the breakfast and the use of laundry

we were travelling with two young kids and they made us feel welcome

having great breakfast included upon waking up is awesome and definitely a plus for our stay!

staff at the front desk was friendly, the room was clean, the breakfast was amazing, and the location was only

everything was very clean and wifi was perfect first place my kids could play their games and connect

no restrictions on pool

i am used to staring at parking lots and businesses

pool was rented out for a private kiddie birthday party and closed to guests staying at the

clean plenty of parking and quiet

, room number) should they leave their laundry

vending machines and laundry services conveniently located.

it had a laundry room & indoor pool

no laundry detergent. paper thin walls. kids in the hot tub.

very clean. i liked that they had laundry facilities.

we loved the outdoor pool, the breakfast buffet, and the friendly and accommodating staff.

also the pet treat bag for our dog was a nice

very good breakfast.

wish kitchen was open later (good food!), but bar stayed open -

the wifi is secured with a password also which made signing on more secure

laundry room on premise

they offered a laundry facility but had no change for anyone

the laundry room was putting off a very foul odor

laundry facility only had one working dryer that was subsequently not working the following day

only one out of three driers working in laundry rooms

laundry closed room clean; 2 thread bare bath towels, 1 hand and 1 face cloth

ice machine, no laundry facilities, no internet , no exhaust fans in bathrooms , no vending machines , if and

bed spreads did not look fresh from the laundry

the laundry room is at the bottom no heat it s ghetto

free wifi wonderfully clean place

more laundry machines available

pool. laundry

she was so friendly and sweet with my kids and myself she was great

the staff was super friendly. clean room, comfortable bed, breakfast was ok.

parking and check out. i was over charged and the wrong card was used

no laundry

no laundry bag

elevator smelled like dirty laundry

breakfast wasn't very warm or good.

nice continental breakfast, good internet, plenty of parking.

i had to say anything it might be that the guest laundry machine could use a freshen up, but given that the

by the exit door and maybe laundry room

bartender at the hotel bar was amazing

noisy heard jumping all morning and the morning staff lady at desk was rude when we asked for a late check out

pool, hot tub, bar and restaurant on site. also nice gazebo to sit at.

the place was beautiful. grace was so nice . the food was great pool great everything great.

hair in-between the sheets so thinking the sheets weren't actually changed, problems with tv/wifi, not enough

lady at the bar when people started to show up made a jab about there goes her leaving at ten to all of us

comfortable very spacious beds were comfy very clean pool and hot tub was very clean and nice staff was very

great staff...room was great..and the sushi bar next door was a bonus!!

they did allow us to use the laundry room to wash and dry our belongings

pool

we were expected the kids to be able to swim and looking forward to breakfast

clean and inviting lobby, the bar serves some of the best espresso martinis in the valley.

the pool and the workers were super nice!

pool facilities and breakfast were great

we were sticking to the floor in the kitchen and the bathroom had hair on the floor and in the shower

the pet fee was very high compared to other hotels

she helped with an early check in and she was so sweet and very knowledgeable about the location and all offered

love the rooms, pool, breakfast

location next to daily needs , laundry on complex

we had a hot breakfast we ordered on a menu and turned into kitchen staff served to us by staff even with covid

staff was great, rooms were clean, pool and gym were in great condition.

great location, excellent pool and hot tub, nice breakfast, cookies upon checkin, updated gym

the hotel is always exceptionally clean and breakfast is wonderful

beautiful view, the room smelt like wet/dirty laundry

no laundry bag, room very small, breakfast had no fresh fruit,

my room was near the elevator and across from the guest laundry room

clean nice pool

wifi kept disconnecting