ice maker was only on the first floor and the laundry room was a disaster

after 6 days, they still haven't released my deposit. laundry facilities were broken.

no laundry facilities

was no cream for coffee for three days , there was trash in a box in the hallway in a box by the laundry room

pool was closed, guest laundry not available

handy guest laundry for

clean and awesome breakfast choices for gluten intolerant

beds were amazingly comfortable, the bathroom products were high quality and the breakfast was the best free

with no pool -- promised to the kids -- we just had a place to sleep, with nothing special

the spa tub in the room was nice and big. the room was big and spacious.

breakfast wasn't great.

new clean rooms, good breakfast included. close to highway.

room had a full kitchen including dishes, cookware & silverwear, and a large coin guest laundry room on the

we tried to overlook it until a cockroach ran across the kitchenette counter

the hotel provided an excellent hot breakfast

was not great, and spot lights in parking lot made our room too bright during the night

staff is super friendly, rooms are clean with great amenities, and pet friendly.

breakfast was satisfactory

did not eat any breakfast, it looked good but we were running late for our appointment.

the breakfast was good

breakfast time was to late for me needed to be earlier 930 just dosnt work it was the same way the

the bed was a little worn out. squeaked a lot. advertised free breakfast but there wasn't any.

would like to suggest that in their hotel store they could sell laundry detergent other than tide

parking was available and there was even a back entrance located next to the elevator, which made

clean, good breakfast, nice gym

the breakfast host is so nice

pool perfect for kids - staff most helpful and accommodating

laundry area was not open

guest laundry

good parking, close proximity to businesses, clean, comfortable and affordable.

very clean, staff very accommodating, let my kids go to the pool after hours

parking lot was very well lit, but the grass strip to walk the dog was very narrow

free laundry, close to restaurants

room was more like a studio apartment with a full kitchen; guest self-laundry; beds were super

the complimentary laundry room has always been such a great asset to this property; however, it was in need of

also love that laundry room was complimentary

stayed there with my son, and we availed ourselves of the hot tub and the laundry room services, and both were

laundry is too small only 1 washer and 1 dryer can make it hard for multiple guests to use at once

clean, easy check in and check out, good breakfast, spacious room, comfortable beds, great

loved the breakfast very clean

very clean, friendly staff, and having a bar was a nice extra to have.

the breakfast could have been better.pool is small but was good enough for the kids.

were remodeling a laundry room immediately next to my room

next to the landry room and there was a foreign speaking man sitting on the floor outside the laundry speaking

the laundry the dryer not dry enough kind disappointed

laundry room being remodeled - needed to take my laundry to a laundromat

rooms and area, to include parking lot

we were happy with everything and everyone from the hotel front desk to the people in the laundry, janitorial

was very loud - next to laundry room so that may have had something to do with it but there was a lot of clanging

though hotel was not fully booked they put us in a room right next to the staff/laundry room

plastic laundry bag in room for dirty clothes

location, breakfast, gym, room and pool all amazing.

we also did not like that we had to go to the front desk every time to get change for laundry

staff was very friendly, rooms very clean and they also offered laundry services

we liked that we had access to fitness and laundry during our 3 weeks stay due to waiting to get into our new

better wifi

there was no juice available in the morning and my kids had to drink water with their food

closed pool and spa

pool was not open

pool was closed, which was why we chose this hotel, but other than that exceeded our expectations

wished indoor pool was a little bigger...but was ok. i thought pool temperature was nice.

the pool was so comfortable and inviting

he went to the disgusting laundry area to grab stained and nasty towels

when the guy made me follow him to the laundry room to get my sheets i asked him the closest way to get back

only one tiny bar of generic soap

great pool

it's a non-smoking room on a non-smoking property we walked in to find the room reeked of cigarette smoke

were no amenities- not even a laundry bag for dirty clothes

all threw parking lot, there were multiple vehicles taking up 2 or more spaces at a time

wifi was very slow and breakfast with few options

breakfast

smoking allowed

great stopover for families with kids

kids running on the 3rd floor late at night.staff did nt respond to the issue.

only thing that could make this hotel any better would be an indoor pool

the room was so clean and beds comfy. breakfast was great!

the pool was very clean and the water was perfect

small laundry bag ... need more than one on room

poor wifi

wifi did not work at all and when i told the front desk person she ignored my request to do

the hotel is convenient to everything we wanted to do in hagerstown and the breakfast is very nice

access to the pet rooms access could be made easier.

the laundry room was dirty

didn t have an atm. wifi was hard to connect to

clean well maintained facility with friendly staff and good location. breakfast was great.

the pool was open longer

around 9 am there was basically crumbs left for breakfast !