they, i'm sure accidentally, picked up my headband off the bathroom counter and put it in their laundry

ice machine &snack machine and laundry on our floor

clean spacious rooms, comfortable beds, pool, small gambling area behind reception.

breakfast was very good and the room was clean and comfortable

wifi was insufficient

breakfast was excellent, guest laundry, staff support if there was a problem.

nothing else. it was dirty and no working laundry facilities as promised.

also the website said it had laundry facilities, it had one washer and one dryer and the washer was out of

included breakfast was just cold cereal with milk and coffee

breakfast-very few options

laundry facility, conditions of room

in the room, and our bedding had yellow stains, which were probably not properly removed during laundry

have issues with not enough parking

it reminded of a golf lodge i would go to with my parents back in the day

wish there were more activities on the property, such as bowling alley, bigger bar area with a dance floor

poor wifi

laundry room was affordable and convenient

room with a sofa bed and lounge area; hot tub and pool, guest laundry, and above-average hot breakfast

into my kids they made us feel like we were home this was the best hotel i ever been in the breakfast was amazing

swimming pool and spa kind front

clean and i have to say the woman that was in the kitchen working was fantastic

wish the bar was open more. would have enjoyed a bloody mary with breakfast

the bar and restaurant but tried calling for room service no one answered

chef breakfast delicious check in with voilet was easy and she was sweetheart along with christine

great pool for kids

i would have preferred the breakfast be included with the cost of the hotel stay

allowed us early check in and late check out which was amazing

girl at front desk said someone didn t use parking pass

more space, no room service

the room was clean and requested a late check out

pool was not to my liking ,too shallow only 4 feet on one corner, skinned my knees a few

laundry facilities needed change

the housekeeping and laundry doors in the passages were open, housekeeping trolleys left unattended in the

breakfast is included and it is delicious

they had a pool and a hot tub a work out room

friendly staff, nice amenities, fireplace, balcony, kitchen, jacuzzi

room was directly next to the laundry room

they had an activity for kids. and the laundry services

convenient to all our activities. kids liked the pool.

the hotel is in a good location, and the kids always enjoy their stay here.

convenient to all our activities. kids liked the pool.

small pool

just stayed overnight. room comfortable and clean. no problems. good parking.

kids running up and down the hallway

the kids enjoyed the pool

breakfast selection

hallways smell funky as there are always laundry and cleaning carts in view

dislikes but it would be nice if the kitchen had some baking utensil tools but other than that it was great

they had activities for kids. the staff was wonderful

staff, nice building overall, rooms are a good size and come with fireplaces and patios

water park, beautiful suites, good food offerings, fun trolly rides, petting zoo and horse riding

is less than one hour from north chicago, the facility is very nice, and the ski program for kids is amazing

the main building stank (smelled like mold and unclean bathroom) and there was someone else s room service

kids running down hall and tripping over feet

spa services were supreme

i needed to utilize the wifi 9-4 friday and saturday