exception of the guy getting us a taxi and the cleaning lady we asked several times for doing our laundry and

the view wasn't great as there was construction, but we asked if we could change and face the pool and they

i also liked the bar and the

not have wifi in the room the entire week

friendly staff cleanliness good breakfast buffet great location room size with pool view

the service was top ( clean room, room service, laundry service, hairdressers, parking service)

is beautiful, the upstairs balcony where the restaurant and breakfast buffet is has the best view of the beach

the kitchen staff was nice and helpfull also with making you a personalized breakfast everyday with a smile

are absolutely no dishes in the kitchenette

breakfast could have more choice of cereals

laundry service at the hotel stole my new (polo) underwear that i recently bought

took two days for the laundry to be returned to us, and only after we asked for it back three times

laundry service is not good

we were also impressed with the laundry service and how fast it was

room is very organized and quiet with a full bathroom, a warm reception by rashid, especially at breakfast or

riad we stayed in medina managed to clean our room everyday without failure), had to chase for laundry, staff

confusion over getting laundry done

you have several options of restaurants, also gym, pool

the gym was good and breakfast was phenomenal with a beautiful view across the sea

the descriptions of the spa treatments were misleading and the treatments were over priced.

location next to train station. nice staff. clean room. self laundry available.

had self service laundry which is always occupied but a nice touch for those who have travelled for days

unfortunately self service laundry was not working, but i still give this place 5/5

great self service laundry on 3rd floor, even though we had 2 pairs of shorts

self laundry facilities could be improved. one washer and dryer insufficient.

couldn't get laundry service cause i arrived at 7 pm in the evening

500 mad for laundry (unless they overcharged us

no iron available in hotel - u have to use their laundry press service

security staff, room service extremely poor they all say they speak english but don't, similar to laundry costs

ambience, staff, breakfast, restaurant and room service were all excellent

that we have been giving the furthest room to walk to from the lift and it was next door to the laundry cupboard

staff, laundry service, in-room donning, ac in the rooms, slow internet, limited arabic channels in the tv

bad and slow service laundry service very very bad room service poor

with the housekeeping and yousra at breakfast were amazing

location, standard and the roof top terrace with pool and jacuzzi were the main selling points for me

the laundry is fast

laundry service good but expensive

a heated pool, and if you went a bit late to the breakfast, not all items would be available

an upgrade to what was a simply glorious room - huge with stunning views of the bay - so we had room service

the last complaint is about the room service

laundry was easy to arrange

beautiful courtyard, amazing breakfast and very helpful and friendly staff

location, breakfast, garden, quietude

breakfast is fine, consists of a croissant, bread and a crepe

breakfast was ok, and the facilities are very charming

wifi ud83dudedc a bit slow

i also tried their room service and the food was really good

the breakfast is great

the breakfast buffet was very good plenty to choose from fresh orange

lovely stay. excellent staff. delicious and remarkably fresh breakfast

we were also able to get some laundry done nearby

wifi wasn't great and its a real shame there was no roof terrace to relax on after a great day

wifi connection was not good in our room though

wifi was sometimes very slow.

no wifi

very nice service was very good beautiful room hot water was not hot temperature very cleaned laundry good

dirty laundry was in a chair in the hallway

laundry service is extremely overpriced. no drinking water in the room, even on day 1

staff very accommodating and helpful with efficient laundry services

then there was the issue with laundry

slow wifi, and bad signal

amenities: had to ask for towels, there was very little shower gel and wifi doesn t work correctly mold stain

wifi can't connect in the room. there are many suspicious people near the hotel

wifi was working

the laundry service is very fast, good, and not expensive

when asked for the iron i was treated very rudely that its forbidden and there laundry doesn't work at night

rooms (although was supplied to the suite)and unfortunately the time we asked for the iron the laundry had closed

i had a few requests, like express laundry, and a very early breakfast, and they accommodated these superbly

breakfast spread is good, dining area and our rooms have a good view of the harbour, has private parking, we

i think everything was on point and we particularly liked the gym and laundry room

it was a noise all the night, as the room was near the laundry room and washing machines worked all night long

heating in the room laundry, i can't sleep it's very cold at the night without heating, no laundry

very slouchy the rooms are not sound proof at all, you can hear people walking in the hallway and kids waking

lobby bar with tv looked good, but didn't

clean ,good toiletries selection and very clean towels, very clean room in general and very good laundry service

services, ambiance, specially the staff (front desk, breakfast serving staff, cleaning, laundry staff) everyone

for an additional bottle of water - you just get one bottle no matter how many days you stay, and laundry prices

wifi not always efficient

location, good wifi, nice rooms, very good ambient, tasteful breakfast, very helpful stuff when it come to

breakfast is not continental is more a local thing but the bread is really good and also the sides

poor breakfast

wifi problems no option for getting a brew after breakfast nothing in room

breakfast was served individually and it was fresh though served little later.

the breakfast was very simple, below what hotels of the same standard offer

the room is small as it fits 2 adults with less luggages.

staff was really nice, location was great for a walk in the heart of the medina, breakfast was delicious and

good wifi, nice bathroom

wifi stanley, great professional and friendly staff

location, clean bathroom and bedroom, comfortable bed, fast wifi, helpful staff, traditional moroccan breakfast

also, we used the laundry service and were promised it would be returned the same day and it was not returned

they helped us with the laundry etc

the wifi a little slow

breakfast and dinner are both very nice in the atmospheric courtyard

room was clean, breakfast was wonderful, and the bed very comfortable

we asked for our laundry to be washed and everything was returned in perfect condition

very nice view and such a great ud83dudc4dud83cudffb dea to serve breakfast there with stylish beautiful kitchen

the staff is very friendly, beds comfortable and wifi

full service breakfast with delicious breads/crepe, fresh fruits, fresh orange juice, brewed coffee, eggs as

wifi is occasionally spotty but still quite good compared to other places in medina

wonderful breakfast many choices

great swimming pool

breakfast was bit bland but saying that all hotels are the same now

especially the sea + pool view i would like to send a special thanks to the guy at the reception

breakfast and pool were exceptional

no laundry, no coffee and tea table in the room, no

great breakfast, several kinds of food and drink, free parking, swiming pool, gym

wifi, views, bed, staff

the pool is really amazing and there's this small door there that connects to the beach literally 10

the swimming pool is not deep

- noises caused by laundry room - basic buffet - the toilet door was

hotel has a pool bar will equiped

who assisted me during my stay, a huge room with a view, a breakfast on the rooftop , next to the pool all

staff and breakfast were good.

excellent pool with dj

would be helpful if the hotel had a guest information file in the room, including a menu for room service

room service

as part of my honeymoon the staff was great the view of the mountains was awesome and the breakfast was great

is just being refurbished and all was excellent, staff great, breakfast great

staff very friendly reception or breakfast to housekeeper . 10 to 15 md fom everywere

services including transportation (double of what we would be charged with regular taxis) and laundry ($100 for

the room didn't have information that would have been helpful, like room service, laundry costs etc

spa and swimming pool not available but nobody informed us until arrival.

the pool side service was not proactive. you had to go and find staff to take an order.

have ever stayed in very luxury worth every penny , very respectful staff excellent management , breakfast is

the laundry service was a bit over priced, but other than that definitely coming back another

there were no nearby restaurants and the hotel s kitchen was not that good and expensive

the breakfast buffet was very very big and pretty helathy

the wifi quality is not good

breakfast is fine but difficult to know what to eat if you have allergies - there are also kids running all

great and helpful staff, quiet and safe area. availability of car parking with 24 hours guards.

the location as we arrived late from taghazout

i had a tremendous stay ! the breakfast is good and so diverse !

especially siham the room was clean, comfortable and calm there was a little bit of everything on breakfast it

parking staff and security always on site, and so courteous

wifi actually worked great first hotel on many stays

guy in the reception was really nice, the room was big, and you can benefit from the swimming pool, we really

pool was clean

pool was empty

there is no pool though it is advertised.

and we enjoyed our stay there as there is restaurant with plenty of choice and very tasteful breakfast

secure parking with guard

breakfast was very good

extra charges for pool. taxi price to airport around the corner 14.00 !

sauna, hot tub, pool charge was $15 apiece. a bit high for about 30 minute time.

the roof top was an ideal place to relax by the pool on our last day whilst waiting to go to the airport

i will be back and i am looking forward to sunbathing on the rooftop and have a swim in their pool

because of our early checkout, the staff prepared our breakfast for take-away

the swimming pool in the rooftop was also lovely

loved the hotel, the cleanliness the facilities, beautiful pool and ambiance, the staff are so kind and helpful

included with basic buffet options large room with fridge is comfortable there are a pool and gym there is a

nice outdoor swimming pool

worth the money has swimming pool breakfast included

worth the money has swimming pool breakfast included

parking for car or motorcycle is large and safe

the cost of rooms, food and beverage and even laundry service is pretty high given the cost of the room

walked on beach, had tea in beautiful areas on property, and the breakfast and lunches were so freaking delicious

- noticeable delay in room service i don t know because of it was high season but they should have enough

the main reason for the booking was of the proximity to the golf course, which is an amazing course and well

it has a golf course, horses, spa and pool

you can do laundry for 5 euro

another added value is the cute hotel bar on the ground floor which offers breakfast as well as drinks in the

for light sleepers--i will warn this property is located above a popular bar and you could hear street noises

with the wifi

also pet friendly

was expecting there to be laundry on site but it was not available unless you stay longer and they send it out

room is also comfortable for longer stays, has a free of charge laundry room downstairs

i did some laundry and they kindly folded my clothes when they were dry

friendly helpful staff, hotel clean and well maintained, good location, good wifi

kitchen stuff is not enough no kettle for boiling water

we told the receptionist the wifi connection was really bad we were told it was because of the storm

stayed with friends over night and were really pleased that they offered an early check in giving us somewhere

my kids loved the loft

internet home screen only in spanish made it challenging to log on to wifi

my kids loved the loft

there is a small gym and spa area with hot pool in the basement ud83dudc4dud83cudffe all necessary shops and

didn t like that the rooftop bar only opened at the weekend and we arrived on a sunday

there was a gym if i was staying longer i wold want more equipment in there.

a beautiful hotel with a rooftop bar within walking distance of the beach and supermarket

no towels and no water at the gym

parking at the hotel was available but a bit of a challenge at times

went to the bar 3 hours too early, but still got our drinks with a smile

was pleasant to find the range of activities the hotel provided (such as gym, swimming pool, jacuzzi, private

walks into tarifa, bike rides, a great gym and spa and 2 excellent pools

i felt i was on a movie set with the tables all set for dinner on the terrace and down to the pool surrounded

the location is superb, there is parking, rooms very nice and clean

the pool area is completely private and the temperature of the pool was perfect

the bar could have been open

close to busy street, that you can hear too many kids around

great breakfast with fresh coffee made individually

also no bar seats to have drinks at the bar

so you had to use the lights which is a shame as you are less than 500 mars from the beach, no bar and didn�

like for there to be a bar open for a drink or coffee

restaurant not open every night and hence no bar facility.

the bar has a a nice location

noticed that housekeeping did all the laundry ajacent to the

clean, wide spread for breakfast, the pool is very well maintained, live entertainment by yassim and mohammed,

also the wifi is not working in the room

no wifi in room

wifi connection has to improve. too many insects having breakfast with us

no breakfast, due to covid.

nice host. decent size room. close to seafront. street parking outside entrance

location is great, close to the beach and medina by foot, parking is easy

location is good and calm, breakfast is not served tho

we needed an early breakfast which was no problem

internet wifi speeds are fast, room is perfectly clean, superb

welcoming and friendly staff. nothing too much trouble. rooms very comfortable with good wifi.

our room was spacious, bright and nicely appointed, as was the bathroom

comfy bed, great shower, plenty of vanity space around the sink, good-sized closet, fast wifi, easy parking

we couldn't book for breakfast the same day. poor wifi connection.

the pool was empty because it was out of season but can t wait to go back and try it out

shower, the water's flux is low a bit but it's okey wifi is a bit complicated to catch, not so

minimum comfort and very little wifi.

we were allowed late check out free of charge because my wife wasn't feeling well that morning

the pool was a bit small and not sunny enough.