no: hand towels( only bath towels) no hand lotion, kleenex, no dirty laundry bag

nice pool area i will stay here

was super close to the airport and there was an all-night shuttle that took me across the street to the airport

wifi pool coffee helpful staff

hot water and good wifi

was no jacuzzi, laundry service is expensive and doesn't happen on sundays

during check in, the host informed me that although breakfast was included, it did not include kids just adults

and cleaned nice garden area and tennis court huge portions of food from restaurants room service is

for those who enjoy it, a casino is next door

mile from the airport, parking with security, great pool, good food friendly staff it s not super fancy but

convenient to airport, excellent night manager with perfect english, very accommodating, laundry services

they did our laundry really fast

we were so impressed with the acomodacions we even got our laundry done thank

ants were in a corner of the room. laundry service at $7 and water at $2/1.5l are a bit pricey.

great location, comfortable beds, good a/c and wifi

wifi, swimming pool, rooms, staff

good wifi

the breakfast is of low quality

wifi, swimming pool, rooms, staff

bar in the room would have been nice, however we were brought lots of ice very promptly when we

the television was not connected to cable. didn't have wifi in the room.

wifi didn't reach the rooms which would have been an issue if i didn't have data

the rooms closest to the reception/main lobby/restaurant can pick up a decent wifi signal but the further away

not having wifi in your room is a big down fall.

the lobby wifi is adequate but room wifi was the problem

convenient laundry service

breakfast was wonderful and they were able to meet the expectations of our children

excellent breakfast

food is great with fast room service

hotel is perfect, the rooms, the beds, the pool, the staff, the gardens - it s a little oasis

nice breakfast

staff very approachable and helpful; room clean and quiet; swimming pool clean and decent size.

the pool erea the staff excellent

breakfast was good

staff, wi/fi and secure parking was very good. reception staff very friendly.

no pool bar service

secure. nice people. gym.

breakfast , customer service

the gym has only cardio machines, so the gym doesn't really exist!

second time i stayed at this chain and loved room and breakfast

very delicious breakfast.

good breakfast, swimming pool. room was excellent to rest

no bar service at the pool but not a big deal.

one reason we always chose this hotel, is that it has a bar which is open late, and a snackbar where we were

i didn't see any swimming pool towels anywhere.

breakfast, small but well equipped gym

pool lounge area really small

the location is excellent. breakfast very good

was super clean location was excellent for my situation cafa and awesome restaurant in the same parking lot and

nice little pool, close to a big shopping center and restaurants near

quality of breakfast is not as it used to be.

nice outside areas. good breakfast. helpful staff

breakfast very basic

breakfast was great, the typical nicaraguan breakfast

you could have made an exception for long stay with the parking space

the place is very clean and the pool is incredible

room was clean and neat, the pool was excellent for the kids, the gym was also great.

sushi restaurant was great. bar friendly and fast service.

are lovely, pool was nice, rooms were clean and 24hr gym

asked the hotel to do some laundry

offered laundry service too which was convenient and quick

very clean room and great breakfast with friendly staff

one more, breakfast was delicious

tasty breakfast with real fruit

(towels, warm water, a/c, breakfast, etc) the owners and staff were wonderful and super helpful throughout our

the bed was big and ac functioned. also served breakfast (but wasn't anything special)...

staff, john the waiter so friendly and fast,haydi the from front desk very friendly, paola from laundry department

staff was not helpful, and would not want accommodate to do laundry after hours even though it was very much

the decoration pool and patio area

proces bit too high, music at pool bar bit loud (staff enjoyed this beter than we

parking

there was no laundry service during the days i was there.

the gentleman behind the bar was rude

the a/c at the gym has a fixed temperature which is not cold enough

i arrived and she dealt with it and this made the rest of my stay more pleasant locatio inside gym jard to find

the pool is for young children, my kids did not like it because it was not deep enough, it's 3 feet all way

on the booking it also said that the room price includes a 2 items laundry per person free, but when we asked

great employees, great pool area! late check out time too.

very clean, lovely setting by the pool

the outdoor restaurant was nice and the pool

delicious breakfast! clean and beautifully decorated. secure parking and friendly staff.

air conditioning worked well which is why we missed breakfast: didn t want to leave comfy room

booked a room with kitchenette and fridge with a view and 2 beds , got 1 bed , no kitchenette, no fridge , no

breakfast was decent.

the staff was excellent...courteous, friendly, helpful. breakfast excellent

cleaning staff/ breakfast attendant were not very friendly

the bed was comfy my kids loved the pool

the pool was very nice, though no umbrellas for shade were available

service could be a little better in restaurant and room service.

before on weekends there would be events you had to fight to get room service, this time we had no issues with

the pool is very good! breakfast fantastic.

- very bad wifi - shower without hot water and insufficient jet

wifi doesn't work in most of the rooms and no breakfast is provided.

the wifi was good

i don t like that wifi doesn t reach my room and no breakfast is included.

the breakfast was delicious and served in a beautiful place to sit and visit with family

very good typical nica breakfast

breakfast portions

quiet, comfortable bed, a/c, good wifi, tasty breakfast

cute courtyard, breakfast was very nice

he made us breakfast and took care of us at the hotel

lovely room, good breakfast, decent bathroom

nice family,good breakfast and very clean and pleasant room

super friendly and made a delicious breakfast on top

woman who made me breakfast was very sweet and helpful

we asked if we could use the pool when we met friends who had kids and they were obliging and even cleaned out

breakfast options could have more variety

eggs with gallo-pinto), served in a lovely space by the small (but sufficient for a quick splash) pool

swimming pool not clean.

hotel had small but refreshing pool that i enjoyed

because i took it to the laundry and it is clean again

location is close to bus station. about 1km walking. good wifi. late checkin.

the gym was well- equipped and clean, and the pool area was inviting and enjoyable

pool and the patio are the best thing to me

diverse breakfast

very clean, staff very professional they resolve any issue immediately, room service fantastic,, laundry very

pool area could be renovated

room service was only offered until 10pm

room service was very good and the meals at the restaurant were yummy, although a bit pricey

fans and air freshener more illumination elevator too slow and busy during hotel activities parking lot not

the food cooked by the owners wife was delicious, the pool is so clean to

breakfast. air conditioning. location

the breakfast is simply amazing and they even helped us to get taxi to go to next destination

close to the nicabus station, nice neigbourhood, not far from restaurants, pool

i look forward to coming back when the pool is ready

dining room staff and bar waiters not helpful.

of the time breakfast was cold

there is not that much parking spaces, just some and a security guard but you have to leave your car outside

the kids like the pool.

the staff was amazing. close to everything. kids loved the pool and breakfast.

old bathroom no sun beds at the pool

minute walk from the ticabus, private parking available, comfortable bed, ice-cold ac, nice pool

pleasant location with small swimming pool , tree lined courtyard and buffet bar area.

5 pm there no staff, no restaurant service, no bar service, looks like a ghost town, not even lights

parking available

it is mentioned laundry sevices but it actually does not do laundry

lastly, we did laundry just before we left

gave us late check out and waited up late when we came in late

extremely hot, the fan was very loud, and there was no communal kitchen

my kids' room was also nice and clean

the breakfast options are good

and offer me a sandwich as i was leaving very early in the morning and didn t have time for breakfast

we had a super early bus ride so didn t get the chance to enjoy the breakfast

breakfast is delicious, and there's always drinking water at your disposal

breakfast was hot and tasty, desayuno tipico or pancakes

the staff was super friendly and even washed our laundry on a very short notice

breakfast is always great

i wanted; relaxed, nice paced atmosphere, good vibes, pleasant personnel and exceptional breakfast

breakfast eggs, bacon, pancakes very good.

delicious breakfast

the staff were friendly. the wifi was strong.

breakfast was great an filling to start the day.

the delicious breakfast

the beds are really soft and comfy, and the breakfast was good

quiet, nice young guys taking care of the place, big room, good wifi, nice outside sitting area

breakfast

good air con and wifi. free drinking water. stylish room. good breakfast. comfy bed.

when staying at somewhere that calls itself a lodge and spa i was expecting to be able to have a relaxing

beautiful views well-appointed rooms good breakfast

if you want to take breakfast or order drinks by the pool, you should stop at reception and let them know so

the pool was under maintenance and the hotel offered to take us at no cost to a beach club nearby to

we enjoyed the delicious food and pool was very refreshing

instead, upon setting foot in the parking lot, we found ourselves beset by a large number of formidable signs

good breakfast included

difficult at other places, stunning view from our room, which had a private deck, pancakes at breakfast were

breakfast was good but not a buffet as i hoped for the prices of the room

parking was challenging, but it was a holiday with many people coming just for the day

equipped kitchen you can use, complementary fresh fruit and coffee and they even offered free laundry service

good laundry service

laundry service is available, breakfast was included

location, parking outside of the hotel, very clean, nicely decorated and very helpful receptionists

wifi everywhere

the breakfast was very good

the pool was amazing breakfast was also great

pool, great breakfast perfect location walking to center no problem, with two kids 8 and 4

the pool was amazing breakfast was also great

pool, great breakfast perfect location walking to center no problem, with two kids 8 and 4

they helped us reaching laundry and shuttle service

), room almost window-less, claimed to offer laundry services but didn't

nice late check out time

wifi did not work inside the rooms

wifi in all areas of the building nice pool friendly staff who were able to help with tour bookings

i was getting my laundry done and one member of the staff noticed i left money in my pants

lovely breakfast

what breakfast? what parking?

great pool

that there was very little too not like, but i will note that the shower was not hot and the wifi in the room

they arranged laundry service, printed a map and helped us locate different places, arranged a taxi to our next

had a wonderful stay at this hotel in granada for a quick overnight for hot showers and laundry service

a little noisy near the pool

the place was magical, breakfast delicious, and location could not have been better

both mornings), the staff was out of this world, the room was so comfortable and unique, and the pool area was

breakfast was good, several things to choose from, and they even let me swap out eggs for fruit

breakfast was prepared to order by staff, and was always delicious

breakfast

veggie nicaraguan breakfast and the location was a definite highlight

there were no breakfast options. pancakes and fruit only.