a simple on site restaurant and microwave in room. was great to have laundry service

i had to take my used linen to front desk and then follow desk attendant into laundry room to properly discard

the front desk staff went above and beyond helping me with change for the laundry

that the laundry facilities were not in working order.

having a count machine for the laundry.

liked being able to do our laundry there too

a fantastic continental breakfast and laundry if need be

arrived at 3 and they didn't have a room for us so we went to the pool

hispanic older worker at the front (so mad i can’t remember her name) was amazing to me and my kids

excellent parking spots and stores and restaurants near hotel

friendly staff and clean rooms comfortable beds, laundry room and large refrigerator

it had laundry , workout facility

neat and clean and free laundry service gym and heated pool

facilities included gym and laundry room where you can do laundry free

free laundry

small pool

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

laundry machines were dirty

the fact that the laundry room closed at 10pm

will stay again for that ceiling fan and in house laundry!

laundry was out of order

easy to get to/from, and it has ample parking

also the laundry service was superb and cheap

the shuttle was able to accommodate our 2 smaller kids' car seats and get us to the airport very early

pool and whirlpool had consistently an odd spell which made it unusable

it was hard for our kids to fall asleep

it was very clean and welcoming. adequate parking was available with a lot of safe lighting.

some sort of outdoor party was going on in the parking lot the night i was there

wifi didn't work well

parking not real clear.

the wifi was down

i also note that there is no pool, and at night, the small parking lot is not too well lit

everything except laundry staff noise!

room 134 next to laundry

was very friendly, everything was clean, and the breakfast was better than we expected considering we are in

there 1 night and then back to airport for shuttle to naples

the helpful accommodating staff and the morning breakfast.

there was no laundry bag

our room overlooked the parking lot which had super bright lights that could not be blocked bybthe curtains

wifi was good

when i told her i had to leave before breakfast, she offered me a to-go bag

pool was small

laundry bags that were given by the front desk kept ripping

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

second floor, exercise room, and laundry.

staff was very friendly. rooms were clean. laundry facilities in the hotel was helpful.

ample parking

the room was great. not enough laundry facilities for that size of property in florida.

room smelled musty, and dirty- like a bag of stale laundry

staff, clean room very comfortable, nice pool well-maintained

not really for kids

were so thin they don t provide an actual comforter, i had to go buy some throw blankets for my kids cuz it

fruit and pasteries were few and sausages not very good and no potatoes at breakfast

parking was limited.

quite user friendly with small kitchen, sitting area and very comfortable bed

the breakfast was the best i have had at any hotel, they even had pumpkin seeds and craisins for the

the included breakfast was great and a lot more choices than most other hotels at the same rate.

the room should be have a small refrigerator and laundry service

room with out refrigerator, no laundry service

card company furthermore, it s an old building with small rooms, small tv, no cleaning room service and an

clean nicely decorated hotel in lively downtown area..on a decent price. nice rooftop pool/bar.

they did not, however, they failed tell us over the phone that the gym, restaurant, lounge, pool were all closed

and was able to do laundry

great shuttle service to airport

food and service was good. the bar was a nice touch too.

they also shuttle to nearby restaurants and shopping and the cute bar in the lobby is nice and that food was

wife and kids didn't realize the breakfast wasn't complementary until after they had eaten and was charged

shuttle driver was wonderful

pool area was never cleaned from day before

everyone was friendly. breakfast was hot. location is convenient!

room furniture and carpet had one wear

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful

we spent an entire morning doing our laundry-which wasted our vac time

bags for laundry when the guests leave, maybe water provided in the room, also outlets on both side of the

building older- laundry room out of order (and there was only 1 washer/dryer) and some ice machine/snack machines

were no guest laundry services as advertised roamed all 3 floors for a working ice machine and got maybe 2 ice

laundry room, ice machine on third floor, lights on third floor) but largely there

tub was clogged, floor not vacuumed. needs more than one laundry facility

free airport shuttle was super

quiet, hotel shuttle to airport, all good

the bar and pool were top notch and the gym was one of the best i ve seen in the area regarding hotels

it was clean, very comfortable, and spacious. shuttle available for transport to airport.

the pool could be a little bigger, to small but it was nice hang out spot

close to the airport and there is a shuttle service

didn't replace coffee, kitchen towels or run dishwasher

pet room avenue easy access to outdoors for late night potty

the pool is so tiny and only 4 1/2 feet deep and had a basketball court beside it not relaxing at all

also, i was told conflicting times for the hotel shuttle from hotel staff and that uber picked up from rsw

was no parking on the premises for myself or my son and his family who were paying guests

parking was crowded.

i booked and read your amenities i was under the impression you have a bar would be more than 4 seats and food

good location, rooms are comfortable, plenty of parking.

didn't get a chance to have their breakfast but it smelled wonderful

absolutely loved their breakfast

staff friendly good breakfast

the breakfast was minimal and not good

very poor, the pool faces north, there won't be a moment of sunshine by the pool

i appreciated having the laundry facilities onsite to be able to get a load done without having to leave the

the laundry room was nice the main maintenance guy was nice

there was a guest laundry near our room and lots of noise outside our door late into the night

star are very kind and friendly, but was out in room 144 across from the laundry room and got 2 nights were

i liked the perfect temperature of the pool and the laundry was convenient

superb breakfast, has laundry, pool, comfy bed

was nothing that could have been better except maybe an additional dryer in the guest laundry area

guest laundry facilities came in very useful, and front desk more than happy to give change for the

it had a nice sized pool and laundry facilities

the laundry room wasn't working so i had to leave and find a washer

needed more washers and dryers and the laundry room was tiny and hot.

paying so much for laundry liquid

laundry room needs remolding

our room was right next to the laundry room and sonia was quite noisy.

$5.00 per laundry load seems excessive.

the rooms that are large & quiet, the central location, plenty of parking, the fitness center, laundry, lobby,

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

the shuttle drivers were the best

did not need the shuttle this time but used it last time

ast night there a group was there as well with kids running up and down hall, and playing o luggage trolleys

nice staff, daniel was very kind and made sure to ask how our stay was and how was breakfast, which breakfast

security kids running bup and down hall wats knocking in doors people screaming in g hallways dead roach in

the gym is a bit small but ok for a quick workout

security kids running bup and down hall wats knocking in doors people screaming in g hallways dead roach in

kitchen was orderly and clean

clark at the front desk was very friendly and professional and the next morning our breakfast was very good

when i was sitting by the pool, trucks were constantly passing by right next to the fence that divides the

the bedrooms are located next to the hallway to the parking.

staff was wonderful, pool was warm and quiet, breakfast was delicious

breakfast was awesome

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

free parking

were attending a wedding and i was able to call ahead and ask for early check in

the pool area very small for a hotel, but everything was good

tenants that live there long term are always in your business & i used their laundry facilities to wash my

laundry location. ok

went to the taki bar and the asked us for our passports and we just carry our passport when we leave the state

the hotel was very clean room service was very good tiki bar was very good i highly recommend it

was great and i'm not much of a breakfast person but if i had to complain about one thing it would be their lack

laundry on site

laundry facility for sure

guest laundry is free and a real plus because of my extended

hotel has a lot of imenaties, pool,work out room,free laundry and each room has a kitchen in it

loved the free laundry room and gym and amazing pool

the laundry services are advertised but when asked about them we were told they did not have any

on the third time i went myself to the staff laundry room and grabbed my own towels from staff

was no guest laundry and i was really needing to wash my clothes

advertised a laundry room and jacuzzi, neither of which were available for use

another important thing missing is a laundry

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room,

laundry facilities were useful

suite, friendly and helpful staff, everything was very clean and we used many extras like the laundry and hot

breakfast, guest laundry, outlet mall and supermarket just across the street

there were many kids on our floor running up and down the hallway until 10

we also liked that the hotel had a really good free laundry room available which was a great help to us

fee is outrageous 25 self park a&25 resort fees (55/n) laundry with 1 set of machine causes other guests to

more for kids to do

every thing was terrific...just suggest that the pool d's king get some

no room service due to covid which is weird because their sister property in marco island does offer