hour late check-in, no working laundry, construction on site, silly expensive restaraunt, overall poorly managed

then to top it off found dirty laundry in the room from a previous guest and to get to the pool you had to go

we enjoyed the gas fireplaces in all of the rooms

great kitchenette facility with double queen bed rooms and in-room jacuzzi and in-and out-door pools

fire pits and access to the beach and access to the pools till 11 pm was very nice and that they had air mattress

doesn't a hotel let their customers know in advance when the hot tub and pool are closed

there is plenty of room for one and the pool

love the short, but great room service menu.

the whirlpool water was not hot enough for my taste, but then you can't have everything....

pet friendly as well

laundry room very clean

the staff was friendly and incredibly helpful! free wifi was great. bed was comfy, good pillows.

the size of the pool and the trees blocking my view of the lake, that i had to pay extra for.

breakfast was outstanding

super close to canal park and the lake walk, late pool hours

when we arrived and brought in our luggage we had to maneuver around bags of dirty laundry and workers in the

a few more handicapped parking spaces

great to have parking in canal park

breakfast was great

access, great parking

i wish they offered breakfast.

small pool, inconvenient bar and restaurant location, and not the cleanest environment.

they had 2 pools. room service was very friendly.

it was close to the tour of lights and you could get a shuttle right outside the door.

complimentary shuttle service- we went to local restaurant- driver wonderfully friendly

nice view of harbor from room, guest laundry facilities

hotel ran out of most hot breakfast options an hour before breakfast hours ended

parking was also unfortunate, why do people with trailers / campers get

was nice to have breakfast provided especially having kids along and they could choose what they wanted to eat

i thought the pool area was a little small and not much product in there store.

we were next to the laundry and the front doors, so it was noisy

didn't know if there is complimentary laundry detergent available at front desk, there was none in laundry room

they have a pool, hot tub, and sauna

seems to me overnight parking was a bit expensive. the restaurant on sight was also expensive.

the breakfast was excellent

room had no tv guide, nor a listing for ordering food of any kind whether it be room service or ordering a pizza

nice downtown location, comfortable, quiet rooms, excellent large pool and hot tub

location was great. nice happy hour at the restaurant. convenient location and pet friendly.

location - parking

not real convenient when taking kids swimming

pool and hot tub were clean and well kept

the pool area is great and the breakfast was fantastic

bedroom with a kitchen

parking was easy

above average fitness center, open to guests 24 hours a day

no laundry. coffee tasted weird

laundry facilities

love, loved the pet area

wifi did not work

smell still lingering in kids' suits

pool size and no hot tub

my only complaint is the breakfast was mediocre

that the pool is small

wonderful breakfast buffet

breakfast was

coin op laundry room

loved the waterside and pool although the water was chilly, we loved the hot tub and the laundry room, comfortable

nicely decorated rooms, pool was great-especially for families because of water slide, location suited needs

list a free airport shuttle

free wifi was available