there is access to laundry facilities

laundry facilities could use an update so you can use credit/debit card instead of quarters parking

the walk from the lobby to the rooms is very long with bags and the pool water is cold.

wanted room service

free wifi is a good starting point as well as a good restaurant (breakfast) and a swimming pool

breakfast was great ,location was great, having a laundry room was really helpful

the breakfast is good and the hotel also offers a small business center and a guest laundry

laundry room closes at 9pm

laundry facilities were handy

laundry room was very hot and humid, it could use an ac or some other ventilation

a change machine in the laundry room is the only thing i can think of.

the hotel has gym, luau, laundry and even shops

with delicious food; beautiful water view overlooking lagoon; mai tai at checkin, onsite laundry; authentic luau

) - sunset at the bar downstairs - laundry facilities (the prices weren't too

they have a laundry room which many resorts dont have. came in handy for sure. decent gym too.

laundry service was limited to machines that were working on only a few floors (self serve)

also there no only one laundry room with only one washing machine which was constantly being using by the

after beach and pool activities, having easy access to laundry made a huge difference and added so much

area had a tv for sports ,two hot tubs and a slide at the pool,laundry room a plus and microwaves on the property

laundry facility is not enough, only one laundry room is operating at the time of our stay, but we

very dated especially the bathrooms and kitchens. rundown carpet and laundry facilities.

the laundry facility is great

they provided laundry detergent too

the parking is terrific and units are of good size with laundry facilities

not enough shampoo, nor laundry detergent and dishwasher soap

value where it counts (court fees, netflix in room, laundry machines everywhere and reasonable

great staff, lots of activities, pools and ocean pools , comfortable bed and great they had laundry facilities

and we loved that they had filtered cold water to refill our bottles and they provided a free laundry with

lady at the kids pool was very attentive as was elijah

if you love fitness this hotel offers everything

was amazing: pu, marlin, justin, the sushi chef, angie the massage therapist, skylar at spa reception- these

i was generally ok with waiting at the bar, but they asked me to come back to the front desk to sign something

the staff was so friendly and the property was clean and had a great beach and adult pool

didn't like how dirty the pool was, but then again it was very windy

activity pool needed to be skimmed. it was not clean.

everything! so so nice and clean and the pool and beach are amazing!

in front of hotel and out back along the walking area no chairs or bench to sit on and no self laundry for

there was a free laundry facility that was convenient to quickly wash clothes and swimwear

laundry room is a great idea

the resort fee included 2 free drinks at the hotel restaurant and bar and our favorite, yoga on the beach each

they allowed us to keep our room a few extra hours beyond check out because we were waiting for a spa appointment

love their facilities like pool, laundry and shuttle

stayed in the palace tower & the closest laundry facility was in another building 10 minute walk away through

laundry facilities were too far away

pools were awesome

towels at the kohala pool was unavailable

walks, slow train, dirty smelly room, dirty bathrooms, cigarette butts in bathrooms, laundry room was just gross

was only one thing that turned my wife and i off was a employee at the pool bar that had a very bad attitude

rates also wanted more info on a kitchenette room so i could bring my whole family to enjoy your hospitality

many things on the property are mostly closed (pool bar open in one area only, coffee shop open only a few

makes it hard to go places to golf, sight see etc

2 bedroom 2 bath suite with full kitchen and laundry

laundry on site. very convenient.

spacious, laundry in the rooms, full stocked kitchen and the master bedroom was phenomenal.

the hot tub at the pool also wasn t working

free access to the pools and beach at waikoloa village with convenient shuttle or free self parking

loved having laundry facilities in our villa

nice 2 br villa with laundry.

a little remote from the airport and not many outdoor paths to walk, but fitness center exists

loved having a washer and dryer and kitchen facilities

location, amenities, free parking, fitness center, pool

nice to have kitchen and laundry

liked having access to a condo with a kitchen, living room, laundry and free parking right in front

laundry in the room and the apartment was great

pools were gorgeous but a bit cold, hot tubs were great. was good to have laundry in unit.

kitchen needed salt/pepper, the beach towels needed to be in rooms, our laundry machines didn t work, shut

the free laundry room and complimentary bikes and snorkel gear made the trip that much better

nice touches like cold water waiting for us when we arrive home each day, beds turned down, free laundry room

beautiful grounds, pool was perfect for family/couples, and it was nice that there were so many hot tubs

infrastructure, nice view and spa is really good (must try lumi lumi massage- the traditional hawaiian one

honu bar not advertised along with other onsite restaurants.

it has great facilities; the gym is well equipped, there are complimentary laundry services for guests, ideal

great that they have free self service laundry

options for food and flexibility with kids

great pool

room service food was average - soba noodles was drenched in oil