the fact it has smoking rooms.

also every morning at 9 they knocked on the room to do room service while we were still sleeping

the price, the pool, the staff, breakfast, smoke rooms, location

pool was closed & the only ice machine was broken my entire time

the parking is not good

smelled like mildew or mole lobby not clean air not working properly in room enter hotel smelling laundry had

lobby is beautiful, and pool area was lovely

the staff was so nice pool was good for my grandbabies love to swim this family oriented and the inside room

the pool was clean and quiet

one of them ate breakfast and the other preferred to sleep in

were under construction the parking lot was a mess it was hard to get in-and-out the pool was close limited

maybe the parking was always almost full with big trucks park sideway

no gym facility at this location

had difficulty finding parking space near the entry door that led to my room

breakfast had a good variety of food

wifi slow

easy to find, lots of parking! girl at the desk was amazing!!!

you have to return early evening to gst parking.

we were located right at the parking lot (1st floor), where we heard conversations throughout the night

hot breakfast and wifi included

no laundry. pool water dirty (green) back door card reader broken door open to public

laundry facilities, construction in process, no maid service unless asked for

room were smelly , it has roaches , ants and swirky beds , the laundry smells

about an hour or so later a very sweet laundry attendant knocked on my door and handed me extra towels and

no indoor pool

breakfast and service(pool was closed) vimy next visit to shelby nc will be with the marriott fairfield

my grandkids with me and nowhere on the site said the pool wasn t open

we booked two rooms because we are travelling with our four kids and when we wanted to check in, the receptionist

staff was very friendly and very good breakfast

cleanliness, comfortable beds, up to date furnishings, friendly staff, and a great continental breakfast

and upscale exterior of the hotel with ample parking

didn t sleep well the first night, there was a wedding reception in the pool area below my room

was friendly, location was good and they had breakfast ready before i went to work each

clean spacious very friendly staff and great breakfast

not get the wifi to work and the cable on the tv only had a few channels

poor gym and pool was shut when it said it opened at 9

the breakfast was okay.

excellent breakfast with a variety of items, quiet location, clean room, courteous and helpful staff

free breakfast had a good variety of things to

breakfast is always good with so many options to choose from

the house is amazing, the rooms lovely decorated and the breakfast delicious

although i only made it to one breakfast, it was superb

pam, worked the kitchen and what a spread of breakfast food can she do

breakfast was served in served in the beautiful dining room with coffered ceiling, fireplace and wonderful

a beautiful 1910 home with beautiful decor melanie was a great host met all of our needs and the breakfast was

no self laundry

we encountered were wonderful and friendly, the ladies at the front desk, the young man tending bar in the

both bar and restaurant close too soon

ambience, the friendly staff from the front door, was amazing and the bar experience was so refreshing and

the wifi connection was very unstable and i ended up having to use my personal hotspot instead for the

00 for a non-smoking room despite the fact that i booked a non smoking room on the booking site

smoking rooms ud83dudc4c

25 dollar deposit for non smoking rooms when that should have been included with price

guy at front desk was rude, and parking lot was dangerous

i use a nicotine vape and i hit it walking up too the window and she screams at me no smoking at the window

laundry facility was near bye

there ever again or at least not if she s still working there and we had a room right next to laundry facilities

laundry room had broken dryers and guests left clothes in washers and dryers for

i asked for a clean blanket from laundry and it was covered with human and black dog hair so i had to buy

smoke all the time at bathroom, elevator, halls, outside garbage cans full mostly time, the guest laundry did

the staff were super in every way, super clean facilities,the beds comfortable,parking safe and well lit

poor wifi connection; renovation underway

not pet friendly but rather pet welcoming

excellent breakfast. location was near our ev charging station.

first impression about the hotel was pretty nice: parking area, hallway, reseption's desk, check-in procedure

quiet room. temp easy to control. lots of convenient parking. friendly staff.

no interaction with my kids or me

pool closed,

has a beautiful outdoor pool, but i didn't use it

breakfast was great, convenient location right off the highway, nice pool open until 10pm.

piles of dirty laundry

i d have to pay for it well i m paying now for a suite and end up in the something like a laundry room

the tv was out n the dryers in the laundry barely worked

when i called to get more, i was told they had run out the day before and had just started doing laundry

big party going on and kids running in the halls

convenient parking and good facilities, especially the free laundry

i would have liked to have cereal and milk in the breakfast items

really create a vacation there was no pool available for us and it was a big thing with our kids

is not the hotels fault that the pool and gym were closed due to the pandemic

my kids were holding their noses every time we came out of the room or elevator

the laundry area needs to be keep t clean

has pool and laundry

room was across from the laundry room where the maids work and they were enjoying each other with lively chatting

laundry room washers and dryers are old

across hall from staff laundry

small pool, and the laundry room was tiny! beds weren t that comfortable either.

getting into the hotel parking lot was terrible because the road is shared with three popular restaurants

did not enforce people wearing masks police had to be called out because of motorcycles all over parking lot at

restaurants within walking distance. easy parking. easy access from the highway.

the parking lot was clean as were the outdoor fire pit and seating areas