our room was by the laundry and woke us up several times during the night.

breakfast and pool rachel at front desk is awesome!

in town and suvs and trucks with respective trailers and boats took over a high percentage of the parking

room for boat parking

not dated-it was modern. great breakfast options

got tiny, threadbare pool towels from front desk to use

breakfast was good and the coffee was fabulous

has heated pool and jacuzzi best value in the area and many restaurants and places to shop near bye ask for

the swimming pool was unusable as it had stuff floating on top of it and obviously now one to maintain it

beds were comfy breakfast was really good

dont get the room next to the laundry room

bed was comfy. staff was helpful. room service ladies were nice.

also, when we arrived we were told the wifi was down and we may want to check with manager because he was

made parking impossible and the parking lot was already small

parking was a little difficult kinda crowded but the hotel inside was worth the tight parking.

parking lot is prone to flooding

i really like the kitchen and the shower door was interesting

location, cleanliness. room was modern with a couch and kitchen. bed was very comfortable.

whole parking lot was flooded and nowhere to park

grey room, pool and breakfast

pool closed and no bath tub

have to be an honors member for free wifi

parking spots were too small, the bed was as soft as the sidewalk

we did not eat the breakfast by choice but the options looked plentiful

quiet location, outstanding breakfast selections, and friendly staff.

we went down to housekeeping to get more towels and an older gentleman working hard in the laundry room was so

laundry room could have used some chairs

i asked the front desk and was told they didn't have anymore because housekeeping didn't do laundry but wasn

had excuses that this would have to wait for the next day as nobody onsite knew how to use the laundry and the

my kids had trouble sleeping because of the noise

average. used the laundry facilities so that was a plus

the pool

customer service n breakfast

the breakfast was good

easy location and only hotel in area that is pet friendly.

the only issue we had, although we are pet lovers and owners ourselves; their policy on pet owners once they

night over thanksgiving while passing through chattanooga so didn't have time to use the spa or fitness center

value for money, no room service, awful onsite restaurant, front desk that couldn t be reached by phone most

breakfast was amazing, spa treatment was incredible with maggie, rooftop pool, free bike rental.

coffee bar was well stocked

would love it to have usb s in the room for business. no laundry bag.

heated pool was nice

staff was super freindly the whole stay, kids even noticed

wifi could have been a tad faster, but not the end of the world

also, there was no outside pool only indoor and the kids didn t enjoy it as much

room smelled like dirty laundry not fresh at all , water leak under sink and 2 cockroaches in kitchen

gas fireplace on the community patio didn't work

comfortable, shower good, ice maker worked, view from room, size of room, full size frig, pool,

breakfast was above and beyond

pool was a little cold, but our kids didn’t care. :)

i love that a restaurant was attached and that there was a pool and gym inside

helpful staff, perfect room and good pool/gym/spa facility

i like the fact that they had an indoor pool and a gym

for a breakfast selection

breakfast in bag only had muffin and water.

laundry room on our floor

good bacon and fantastic omelets made to order if you eat breakfast as part of your stay

the breakfast was a grab and go bag due to covid

how the kitchen was closed on sunday

bar shut down at 10:00pm on a saturday night

it was a little too packed at the pool but there s nothing anyone can do about

3/ room service we were there for two days and the rooms was checked for refills on before check-in 4:

fitness room was great with new equipment and a nice view over the city

the helpfulness of the valet, the front desk people and the breakfast staff

like the cleanliness, the area, and the delicious breakfast

mold in bathroom and in laundry room

they also had washing and drying facilities at the hotel so you could do your own laundry

parking should be free and the wifi too,

breakfast could have been better but the staffs took care of the breakfast even though it was

pet friendly hotel policy

nice laundry room was a plus

on, so the younger girls were a little loud and we had some issues with an impatient mom doing laundry

the room i was put in was clearly below (i think) a housekeeping laundry room

laundry room is a plus, too, if you are going be a few days, or have kids

everything.room is clean, bed is comfortable. there is a coin laundry too

the staff were very helpful and arranged a laundry service for us

dining on site, room service option

fitness room had 3 people in it when we arrived and that was too crowded to comfortably workout

no pool, but really wasn't much of an issue.

no pool !!!

loved the gym and pool

gym nice

the gym is 24 hours and extremely top notch

pool could have been bigger but still great for the kids.

the pool, lobby and gym

nice to see staff whistling while they work (nod to laundry room)

i like the pool and laundry facilities

indoor pool nice and warm, laundry machines are good

we had a king bed with a pull out couch for the kids

updated, fantastic friendly staff, hot breakfast, reading lights by the bed, saltwater pool, fitness room

every detail is thought of, including the bar and the breakfast in the morning

had breakfast there a month before staying and the service was awesome all around

was absolutely fantastic, very kind staff and amazing biscuits for breakfast

the decor and overall look and feel of the entire place (rooms, lobby, cocktail bar and restaurant) was amazing

we enjoyed delicious drinks in the bar in the evening and the most perfect breakfast in the sumptuous dining

great location! free parking! pool!

this hotel is good for business travelers. i'd skip if i was traveling with kids.

kids loved the indoor pool

very friendly room service too

my kids love the indoor pool!

it's like the entire hotel becomes the laundry

less than half roll of toilet paper, only 1 small bar soap, no shower caps, no plastic laundry bags, no bags

spa pool was gorgeous and great hours, the lobby was great and the check in staff was helpful

location, nice gym, and loved having starbucks on the premises

the only negative i found is that room service is no longer available at this location.

hotel, great views, free laundry room, secure parking, very nice staff

laundry facility needs work as soon as

also, there is a laundry, business center and exercise room

using the laundry room was a little difficult because one of the dryers was broken and another guest was

free laundry machine

a staff member asked us to pick up and move our bags and squish to get a laundry cart in with us

kids running up and down the hallways until after 11:30 pm

pool was well kept and breakfast was very good too

kids at the pool were extremely noisy until after 10pm

the complimentary breakfast buffet was excellent and had lots of choices

the laundry facilities weren t working , and i put money in the washer.

appreciated the hot tub while the kids swam

have stayed here quite a bit. great location, pet friendly, nice pool, comfortable beds.

add water or extra flavor to the orange juice (breakfast)

pool, hot tub, breakfast quality and hours.

my guess was because there was a guest laundry room on that floor

$70 non-refundable pet fee

staff was lovely. we really enjoyed our stay. breakfast was good. kids enjoyed the pool.

very nice and clean! awesome breakfast! would definitely stay again!

the kids also loved the pool

there is also a laundry that was only $3 wash and dry which i really appreciated

we decided to pick your hotel literally while we were in the parking lot at the other

have a $75 non refundable pet fee and you must check out with the front desk in the morning or they will charge

this specific location has a small parking lot but i would definitely stay here again

room was very clean and had a fully stocked kitchen

had to keep going to the front desk for the following : no laundry bag in room no, do not disturb sign in room

the staff is beyond accommodating, the room was immaculate. free laundry, a great gym.

free laundry was an unexpected surprise

access to laundry services was very helpful

of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and

laundry facility on site

my room even had a kitchen area, i felt very safe at this hotel as well

love that they provide grilling utensils if you decide to grill by the pool

parking could been better but lots of construction going on

then when asked to get another room because we have kids and needed a tv got attitude

on site laundry was helpful

is great, rooms are always clean and stocked, great amenities for an overnight stay, breakfast was full of

helped with the kids and treated them like their own

didn t try the breakfast.

not enough parking.

no laundry onsite

need kleenex and dirty laundry bags.

rooms were comfortable, but this site didn't have laundry for the guests to do their own laundry on premise

she didn t charge enough for the pet fee but took a $50 deposit since we paid with cash

they took the coffee makers out of the rooms, not sure why. and the breakfast was basic.

bar and restaurant was clean

use more parking

very clean. very comfortable beds. pool water was warm. loved the location.

the gym and pool are great

motorcycle parking under overhang was not allowed.

free laundry, and a free happy hour with beer, wine, and snack food

friend who wasn t a guest had entry all night which was weird and i only knew bc i was doing laundry at the

the breakfast a variety they even had a fountain drink dispensers and laundry facilities

i also appreciated the free laundry

rooms that easily fit a family with 2+ children, full (small) kitchen that is equipped, free laundry room on

she was unable to access the laundry storage and so she called the housekeeping manager at home to get the code

i was informed staff was short so cleanliness was not up to standards and laundry was behind

place was not very clean old laundry was left in the hallway all day and night , the soap dispensers were empty

no towels or cleaning supplies available in the mini gym. nothing as a senior discount.

towels and disinfectant spray in gym guests where using equipment and not wiping it down

no laundry bag in the closet

think there needs to be a better pet area

great breakfast parking was convient

wish they would bring back the warm breakfast instead of pack and go but that s not their fault

one kitchen staff was extremely rude when i grabbed a few breakfast plates for the swimmers since they

laundry is cheap

being across from the laundry room & an exterior door. was busy & loud.

i had asked for a room near the laundry, which i did get

nice staff. lot's of conveniences and services. full free breakfast. free parking.

5 of them were our kids

breakfast bar was not what i expected

is working , because a lot people are coming to stay for that reason - in door pool , and the kids love this

parking lot is laid out you have to walk around a long slice of landscaping

is working , because a lot people are coming to stay for that reason - in door pool , and the kids love this

did not like the smaller towels in the pool area

were no bags in the rooms for dirty laundry or extra trash bags even to put wet swim suits

one of the dryers in the guest laundry didn t work and there was no sign saying it didn t work which lead

super clean, spacious rooms. laundry facility!

pool was gross, it didn't look like it had been cleaned in a long time

did have a small gym though.

smell in room like mildew or wet laundry

he came about 10 mins later and explained that he was in the laundry room

staff: from the front desk (bobbie) to the breakfast people(brenda and nonya) to housekeeping

good parking ,

no fruit (not even an apple or a banana), nor vegetables, there was not even chocolate for the kids milk

laundry facilities available with supplies provided by the front desk

was put in a room across from the housekeeping /laundry room

we liked the clean laundry facilities and the cost was minimal

free breakfast and was told the breakfast you can purchase is not good; out of laundry supplies; entry card

my room was directly across the hall from the laundry room

they have spent a lot of money bringing this hotel up to a great standard, we had a dip in the pool and that

loved the variety of breakfast items

small not allowing for older people to have a swim or relax because it was packed with small kids

nice modern rooms, heated pool, good breakfast, clean facilities inside and out

beds were comfortable. pet friendly

a micro in the lobby area opposed to in the laundry room would be a better location in my opinion

a loft bar was wonderful, the beds were very comfortable

my kids and i stayed and the tv didn t work the whole stay

i wish i would have had more time to hang out at the bar and pool, it looked really nice

parking was horrible.

laundry room was right under our hotel room

had the room over the laundry room,the washer and dryer both need some work,when they started laundry sometime

lower laundry prices.

laundry facilities. good breakfast. friendly and helpful staff

good breakfast and parking

as above mentioned handicap parking

plenty of parking, clean facilities, amazing staff, great breakfast each morning and amazing views

pool not heated pool area not good for kids room pool is in echoes very loud

pool was small. strong smell of chlorine.

the staff was friendly and helpful, we enjoyed the breakfast every morning, and loved the views from hotel

housekeeping staff was very noisy in the hallway transporting big bags of what we assumed to be laundry

definitely against commercial code), and being caught with a laundry cart right outside of the room, finger

as soon as we checked in and walked in our room, we smelled a foul smell like old wet laundry

need laundry room on-site

bed was like a brick the pool was filthy and the laundry facility was by the pool all the lint was everywhere

the bad for me was that the laundry exaust is facing the front of the property and the gas smell and partickes

and very very disrespectful and i don't understand why they had children of the workers in the laundry room

that some of our clothes were stolen while i left it either spinning or on dryer at the hotel's laundry

american standard ) is just very low quality , and even if it was write on the hotel leaflet , no laundry service

kids were running around halls and very loud screaming. they did settle down around 9pm.

breakfast was excellent

nothing, friendly staff and nice pool..

everyone was very friendly, beds were comfortable, rooms were clean. the kids loved he pool!

staff extremely friendly, very clean, loved the breakfast.

the breakfast in the morning was better than most others

the room was clean and breakfast was amazing.

clean, nice pool, great breakfast!

the room and beds were very comfortable , room clean and breakfast was good staff were good

parking lot holes

indoor pool was nice