hairdryer, bathroom walls torn up, dirty laundry out in the hall, breakfast area a mess and only waffles or cold

check in receptionist had a baby in a rolling hotel laundry basket

no way to do your laundry at the hotel.

no laundry room for guest/& lack of towels of & wash clothes

bed bugs!!!!! dirty laundry still in my room

didn't care for breakfast i rarely eat breakfast

the nicest hotel i ve been to in a while the staff was super helpful and nice and the morning breakfast was

very clean and neat. fantastic breakfast. location location location

breakfast was good on weekend

the free breakfast was very good

great hospitality good employees laundry facilities are the best

in the parking lot constantly howling

there is a bit of construction and the grandkids wished the pool had been open - but it was after labor day so

the staff, room, and breakfast was fantastic

i know one person was so upset about the pool not working

quiet, clean, staff was very friendly. breakfast was nice, full breakfast too.

very clean and breakfast was great. many new renovations

the gym was fantastic

gym was great! property was clean

also the rooftop bar music was crazy loud and too hip for our crowd apparently

walkable to restaurants and bars. excellent restaurant and rooftop bar on site

had room service for breakfast and it was delivered almost immediately

the room next to ours was the laundry and we listened to the machines running next to our headboard for a few

good part amy, the laundry lady, house keeping and all the front desk people went above and beyond to fix the

enough parking space. easy check in and check out

the indoor pool was nice but it was very warm inside the area, no air circulation.

the bed was amazing the breakfast was great and my kids really enjoyed the pool

no tissue in room, no laundry bag in closet, tables and night stands were extremely dusty

ordered room service and the hush puppies were burnt

close to venue. suites are perfectly equipped. leave the bar open longer.

the breakfast was great and the rooms met my expectations

breakfast, evening happy hour, size of room, gym

nearly an hour on the cart to be found to carry my luggage to my room when it gets as found in laundry room, it

laundry on site was all functional

nice clean laundry room too, which was very convenient, and vending machines too

on site laundry services

in order go able to get new towels before a weeks up, which wpuldnt be as big of an issue if the laundry faciliies

room 128 was located next to what we believed to be the laundry room for the facility

from the front desk to the wonderful staff member who put out our food during breakfast

kids sneaking in other people at the back entrance late night

you guys may need more parking.

the restaurant and bar area, food very good, and a small balcony

was cashless, so no change for the laundry facilities

and mirror able to be closed off from the rest of the room so the light can be on without waking kids

and mirror able to be closed off from the rest of the room so the light can be on without waking kids

i had to call the ambulance for a lady who appeared to be on drugs in the parking lot!

friendly staff, awesome pool area and bistro, didn?t rush us out of room on check out day

helpful staff. good laundry facilities and breakfast provided.

twice to get laundry soap

breakfast was decent, the kids loved it.

ample parking and the guy w a ponytail who checked me in was very personable

driving into the parking lot can be confusing but the hotel is worth it!!!

the laundry facility was not in a convenient location

the night before departure, another roach fell out of clothes when i got home and unpacked to do laundry

called the front desk and were told that none on the property was clean at the time and that the laundry was

real issues, a laundry bag or extra trash bags would have been nice to have to carry out dirty laundry but i

had a laundry room. staff was friendly and it was ckean.

the bed was very comfy, the pool was amazing and so clean. laundry was very clean.

part for our family was that we slept very comfortable n d kids love d pool

breakfast was amazing

and cozy room, highly suggested for position and price, level of detail and nice breakfast

wifi wasnt reliable. my toilet didnt flush very well.

great breakfast! very clean, warm during the winter cold, nice smell!

the breakfast was excellent

could have had a better variety at breakfast.

got there kind of late, and buses were taking up about 3 parking spots and i had to park on a curb

parkinglot

put me in room next to laundry with squeaking machines

the whirl pool was closed and no breakfast buffet

not enough parking

did not like the breakfast, didn t have enough food choices

primarily the fact that it's next to top golf, but the evening front desk staff is excellent!

the pool hours were listed at 9am but it didnt open until 2. not too big a deal though.

very comfortable beds liked the pool the price and the breakfast

they said they had wifi but, no

sunday the desk clerk let 10 people swim in pool that were not booked into hotel

universal gym cables are all broken

the laundry room was clean

beds were very comfortable, wonderful breakfast every morning, and very friendly staff

omg! we loved this hotel. the breakfast is amazing and the staff was great.

i have stayed at homewood suites a lot because of the big rooms, kitchen etc, so i was surprised that it was

breakfast was lacking. selection was sub par...

smelled like smoke, pool was broke, laundry was broke. stains everywhere.

laundry room and elevator constantly smelled like marijuana

room was next to laundry and ice maker and directly across from pool

pool of water filling up at the bottom of the tub, no working ice machines, we were told the laundry machines

parking tight

great selections for complimentary breakfast; also pleased with laundry room availability

we used the gym and really appreciated the cooler full of waters

excellent hotel. clean and neat interior. awesome breakfast.polite and accommodating staff.

i also appreciated the fact that the property is in the process of renovating its parking lot and offering free

construction in the back has parking in disarray, but this isn t the hotel s fault and the work hard to keep

they were also excited to swim until they found out the pool was closed for repairs

the breakfast could have been better

rooms were very clean and the pool was amazing it was warm and comfortable

wonderful breakfast, close access to the highway, close to restaurants and shopping, plenty of parking, nice

room was very nice with a great indoor pool and a nice little breakfast to start your day

laundry facility was completely filthy daily

two bedroom suite was huge and kitchen was nice. beds very comfortable.

oh and we couldn t never some how use the wifi i thought it was free as

breakfast was decent

cleanliness is a pet-peeve that i have

breakfast was great

rooms need a huge upgrade and because of the $100 pet fee with the rooms the way they are, we won t stay here

no paper towels in the kitchenette

floor were filthy in kitchen, carpet was sticky in one of the bedrooms, shingles were coming off the ruff

the pool was not operational

parking is also brilliant (unlike some other hotels in the us) we didn t get time to use the pool but it looked

free parking is also brilliant (unlike some other hotels in the us) we didn t get time to use the pool

enough parking in front of hotel

good breakfast. the worker betty is awesome!

great gym

i am all for pet friendly and thankful the odor wasn t in our room but i thought this should be brought to

was so cloudy & disgusting my kids couldn t even swim in it

location was great and the hotel is beautiful, great pool and gym

staff was very friendly and laid out towels for us as we headed toward the pool (i had called earlier and asked

we arrived at check in because the kids wanted to be able to swim and upon arrival on a saturday we were told

no indoor pool

my husband played golf at a rtj course just minutes from our hotel

clean, friendly, updated. good breakfast too.

the breakfast was the best i ever

no hassle with parking either

near rocket center & space camp, new construction, guest laundry (self-service), customer service front desk,

location food laundry available secure

staff, breakfast and kickback, laundry room available and affordable, key card access to pool area left me

i wish they had laundry facilities..

comfortable , good staff, free dinner, laundry close to shopping, clean

work on the property prevented my using the onsite laundry, that i was banking on using to give me clean clothes

liked that there was a gym, laundry facilities, and outdoor pool

i wish they had a hot tub. there's certainly plenty of room for it in the courtyard/pool area.

the bar area could be better the pool area is nice when the weather is good

nice gym, very new rooms

laundry bag in the closet i'm guessing the window was screwed shut for safety purposes but would

like the hotel because of its location and the rooms are nice i had a suite so very spacious free laundry on

gym was so so

room & awesome view, before when we stayed we have always overlooked the parking lot but this time we were

location, staff and parking. view of carousel from room was amazing.

these thin brown blankets for two days because one of the staff stated that they didn t do laundry so they

i loved the fact it was pet friendly.

pool is mainly intended for kids, and it's quite small

however we did not get to eat what we wanted since he kitchen was out of burgers

the whirlpool, pool, gym) were clean and available

laundry machine was broken for several weeks and is still not fixed

the laundry room was filthy

even though the pool and gym and hot breakfast were closed due to covid it was still an amazing stay

the staff was friendly, the room was very clean and the breakfast choices were very good.

great location' awesome staff'clean accommodations' nice breakfast

the free laundry, amazing

the location was perfect. very clean, free laundry, friendly staff and spacious!

laundry facilities cooking facilities

brilliant hotel, laundry, gym, fridge/freezer/2 ring hob/toaster

the prices on food and the laundry room

with minimal breakfast, no pool, no maid service, i felt the room rate should have been reduced

the appearance of the property, well lit parking lot, landscaping, updated decor and clean

excellent breakfast condos a good job and very caring .

was so friendly and made a great breakfast

breakfast!

each floor had its own ice machine and a laundry room

the laundry soap dispenser machine was broken. couldn't wash clothes.

the unprofessional staff, the unclean laundry area, broken elevators, and having to ask for your own turn down

had no laundry bags

was traveling with 3 kids, got in our room and didn t have any of the extra linens that were supposed to be

no traffic or parking lot noise

the stairmaster in the gym was not operating properly

kitchen staff hovered

broken equipment in the gym and large construction project in the lobby.

very convenient for kids

king suite and laundry room were clean and well-kept

room was comfortable breakfast was wonderful and had a huge selection

did not like the breakfast, but the best thing was the waffle

quite, breakfast

everything was great, especially the breakfast

the staff was friendly and helpful. the room was clean and beautiful. breakfast was delicious.

out of the way of traffic right outside army base, really nice staff spacious room, complementary breakfast was

i had to call to connect my kids switch s to the wifi. the breakfast was very limited

i had to call to connect my kids switch s to the wifi. the breakfast was very limited

wifi took a long time to connect. heating was erratic.