a return trip, last year we stayed in a one bedroom ground floor ocean view with full kitchen and laundry

staff, great location, nice beach and swimming pool area

three star hotel policy gym is badly maintained service is bad, staff is friendly but inefficient the room

breakfast was good, and the customer service was excellent

breakfast is extensive and well done, the rooms and facilities are spotless but best of all is the

oceanfront suite with in unit laundry

the suite also has laundry machines and kitchen, which is very convenient for a large family like us

generally, we would have to go to the bar to order and (if you could find a bartender) wait a long time to be

was unhelpful at times; beach staff did not want to help guests; bar staff on beach unhelpful and lazy

drinks at the bar more expensive than ritz carlton

only drawback that i had was that our bungalow by was right above the laundry room

unit we stayed was above the laundry room and the machines were literally shaking the entire building day and

the breakfast was tasty

my kids didn t love it, so we ended up getting other options off the menu, which were better (e

two breakfast area manage were rude ,longer wait for breakfast table and coffee.

outstanding spa and fitness facilities

beautiful property, really nice pool, and right on grace bay beach

the infinity pool at swim up bar is cool at the palms

the pool area was well kept and the bar staff were friendly

rooms luxurious, beach is fantastic, breakfast is very good

staff were very friendly. rooms were amazing. breakfast was tasty. overall, great trip!

service at breakfast was slow, disorganized, uneven.

gilbert at the front desk to the breakfast staff annike to beach staff loxley, everyone exceeded my expectations

sher/dryer, full kitchen, 1

the kitchen appliances were premium brands

the rooms are wells stocked with cooking supplies, coffee maker, laundry, and anything else you'd really need

loved the 2 bedroom suite with fully stocked kitchen, in unit washer and dryer (detergent provided), 2 full

on site easy parking

stroll down the beach just once a day, most of the time we had to go and take our drinks from the bar ourselves

the spa and the beaches. the staff are very nice and helpful

well decorated - i also loved having a washer and a dryer in the room to stay on top of laundry

access to the pool and ocean was awesome

barely have something to complain about

in addition there is a fully stocked kitchen and washer and dryer in the unit

the staff is amazing every morning we were greeted by shirine &/or larry for breakfast always a smile and great

super big rooms and kitchen

a large infinity pool, east and west gazebo areas with one grill on each side, and a small gym

room or walk down to a neighboring resort for food/drinks if you want something on the beach or poolside

the hotel amenities include free bike rental, a large infinity pool, east and west gazebo areas with one grill

nice kitchen in case you wanna cook some dishes

rooms were clean and well stocked for using the kitchen

there is no restaurant on property but there is a small bar located next to the pool

was no breakfast included in our stay as there is no proper restaurant on site - just the bar and snacks - which

the kitchen was well equipped

beautiful pool area also

breakfast buffet was fabulous - i especially liked the way the staff greeted us every day by name

the spa lacks atmosphere and amenities

restaurant staff at tiki bar wasn't very friendly

pool and beach were awesome

breakfast was good. location was excellent. hotel was great.

only complaint is that the pool and hot tub closed way too early

close proximity to the beach (3 minute brisk walk), resort staff is friendly and accommodating, pool area is

no complaints other than the bar having extended hours

bar drinks expensive

staff -helped to navigate with regard to a potential covid test -owner presence was felt -good gym -walking

we had a full kitchen, laundry, bathroom with tub and large walk in shower

kitchenette, washer/dryer, make it a great choice over a regular hotel room

range and stronger wifi

wifi was a bit spotty/slow, but overall everything was great.

continental breakfast included it was easy just popping down to the pool area but sooooooooo much throw-away

i didn t love a lack of ability to do laundry in the room

breakfast was amazing

terrific restaurants, room service and smiles

the kitchen was clean and we had bottled water stocked in the refrigerator

proximity to world class dining and spa services is unparalleled

have been able to do laundry

the staff at the pelican bar were ok and one or two stood out but one was less than happy with his job

location is great - beach and pool combination is

wish we could see the beach from the restaurant or pools

location; clean; well equipped; beautiful clean beach; close to an excellent restaurant and golf course

the multiple pool options, outstanding breakfast buffet and restaurant meals was amazing for a quiet pace that

some guests at the pool were really very loud, not having in consideration other guests

beautiful room, pool, spa, beach but the front desk and concierge service was terrible

the spa was terrible

excellent breakfast buffet and conch dishes.

pool bar and 360 bar were also great

the alexandria was closed and under construction, so they offered us a shuttle to a private beach

resort has a 2 sister resorts with free shuttle could take you there and enjoy the restaurant and the poor at

the breakfast included with the room was good

it suited us well because we were just looking to relax but i couldn’t imagine bringing our kids here—they