of broken window shade, fire alarm going off when you turned on the heat, and location beside laundry room

beds were comfortable. breakfast was excellent. rooms were clean. pool area was clean.

nice, well maintained hotel with above average breakfast.

the wifi was awful on the 1 st floor.. could not get work completed

driveway to rear parking, hard to tell if someone else was using single drive from opposite direction

i used the laundry room which was clean but unventilated

staff showed me where laundry room was located by gesturing down the long hall past our room but didn't bother

hotel washer was out of service so had to do laundry in our room sink

indoor pool and spa, exercise room, laundry facilities all well kept and great to have when on the road traveling

laundry 175 to wash then 175 to dry and then had to be done twice so 350 to dry 175 to wash

laundry

everything was great, just need more parking.bed was very comfortable and very clean.

breakfast was sack because of covid but easily accessible.

more parking, had to park in the 15 min parking since it was a night they sold out

the pool felt like bath water sooooo warm

pool and spa were very clean

enjoyed the pool

pool

breakfast was terrible. eggs were so rubbery my two year old spit them out even

hot breakfast was great, room was very clean and comfortable!

laundry area cleanliness

i used the laundry facility and it was dirty. very unclean area.

the guest laundry was very expensive (4

room was sandwiched between the guest laundry and a block of rooms for a high school girl's basketball tournament

nice the bed a little hard the pool and hot tub super clean and the restaurant had good food for breakfast (not

elevator was small, dirty (dirty walls, trash and laundry on the floor) in these days if covid, we expected a

the biggest plus is the free laundry

on site laundry facilities is an amazing bonus

laundry room issues, the consistency of our room key not working and how the people 2 doors down

very spacious & full of extras! free laundry was very nice as well.

great pool/ laundry ammenities from what i saw

pet policy apparently means dogs

pet fee not disclosed until check in; a/c barely worked; all ice machines broken; hotel staff did

breakfast had a lot of choices. no hot chocolate packets, though.

the bed was comfortable. clean room. good location. quiet. pet friendly.

its laundry facility is a huge plus

not much parking

the parking lot was very small

breakfast could have been better. the pool was even too cold for the kids.

breakfast was great and the attendant was spot on with serving and making sure we had what we

great laundry facility too

staff was awesome, having a laundry room, great location, decor, comfortable bed, and reasonable price

asked for wash clothes before going to before, front desk indicated he was doing laundry

we also used the guest laundry, it was reasonable in price and convenient

love the late check out

the laundry was next door

no laundry room or fitness center due to remodel

someone was using the laundry's at 3am sounded like they were drying a bag of rocks..

guest laundry out of order, no blow dryers, indifferent staff

great staff, staff was cleaning everyday, friendly breakfast lady.

i love the beds! the service is always impeccable. our room service topped our girls' weekend.

hotel said pet friendly in booking then charged me 75 dollar pet fee without notification

pretty petty for a large

large pet fee for one night, on booking said pet friendly wasn't aware the fee was going to be more than

didn t have a room service menu in my room nor an option to look on my phone, but i m sure that was due to

had to change rooms. was right by the laundry and the whole room shook

pool little small and echoed alot so had to be quite

likely wouldn't have used the pool anyway, but we did notice that it had been drained

pool was not clean. definitely needed some tlc

pool was closed down. no hot tub on site.

large room great breakfast nice pool area for the kids.

lovely pool, made to order breakfast and complementary drinks in the evening

secure, clean and breakfast

my kids enjoyed the glass elevators

myself and all the families with lots of kids traveling deserve consideration also

things were missing, like the room service info, honor bar pricing, washcloths when we had the towels refreshed

the bar is fantastic! the beds are comfortable and love the heated floors in the bathroom!

they also have many food places in walking distance as well as having a lounge/ bar just out of the lobby area

small but very good equipped gym

the drinks at the bar were fantastic

enjoyed the pool, the mini snacks, and bar and the amazing location

it wasn t really kid friendly didn t have any channels for kids.

pool is small, but well kept

hotel was located within a short walk to many restaurants and bar type businesses

pool for the kids, breakfast, good staff and large rooms

guests laundry

), wide selection of some of the best restaurants; laundry room too

we took advantage of the free shuttle service and the driver was so nice

the pool water was a bit cloudy

you could set up water and coffee pitchers on the bar for people to help themselves and take a little of the

the pool was clean and worn

free wifi, yes they offer a free wifi, but it is so slow you can barely pull up websites, then they

loved the pool, hot tub and the firepit with lights

great gym facilities

very friendly and helpful, nice hot tub and pool area

we were able to walk everywhere so it was great on check out, we came down for breakfast and ordered our car,

breakfast had a great spread with a lot of different seating inside and outside

friendly staff, clean comfy room, good breakfast.

friendly, location, and a hot breakfast

beautiful rooms, free laundry, very nice breakfast

complimentary laundry but multiple washers broken

friendly staff. nice pool and hot tub. laundry.

loved that they have self laundry facility that are not coin machines

parking lot is way to small

guest laundry was out of order

wifi and staff very unhelpful and unfriendly and hostile with questions about a deposit and animals

charged me more than what i reserved it for and $33 extra for my pet

wish breakfast was better!

parking in front of my room

we had a dog with us and they have specific pet rooms (i am guessing no carpet)

we always wish there were better options for breakfast in the hotel - - the coffee bar does have some okay

best night sleep ever!!! enjoyed gym facilities. lovely staff and surroundings.

the staff is exceptional, from the valet to the front desk to the dining room to the bar - - outstanding people

food was delicious, roof top bar was a great place to spend our evening and the bed in our room was so comfortable

staff was very nice, thanks for having a guest laundry, the hotel was very clean and the location was perfect

enjoyed the swimming pool

pool edge cleaning due at the waterline.

info on shuttle service was not easy to find.

cozy beds, check in lady super sweet, we forgot shampoo so kids went n got some after pool along with make-up

i liked the amenities of pool hot tub and the laundry

the pool was dirty.

carpet in front of building had a huge hole and parking was weird, looked like they shared it with the other

the gym

were pulling a large trailer, so access and parking were difficult

did not like the laundry facility

there is a pool, hot tub, laundry facilities and breakfast

wish the pool was heated as it felt like ice

the parking lot is too small

and rooms were clean, and the pet fee was very reasonable

great breakfast.

the pool was closed

breakfast options were plentiful with choices of waffles, cereal, muffins, fresh fruit

hot breakfast was excellent

breakfast, room, and everything was great. staff, was super helpful.

i wish breakfast was served earlier. also, i didn't see a pet waste station which would be nice.

breakfast was great but stuck to the cereal as i had a bad experience with the cooked food before

that was downstairs in breakfast/lounge area

nice breakfast which was copious and varied

breakfast was stale, or watered down

when i needed more towels couldn't find staff and laundry room was open so helped myself

the cost to use the laundry. $4.00 for washing and $4.00 for drying is quite a bit excessive.

hot tub or whirlpool in the pool area

count on airport shuttle

great room to accommodate working professionals, nice desk outlets and wifi.

there were no towels at the pool

very upscale. beds comfortable and excellent breakfast. staff pleasant.

pets are allowed in all rooms so there is a faint pet smell and i am not a pet owner so it bothers

we ended up staying for 5 nights total and never had any room service, no new towels and the room didn't have

the breakfast included a nice variety and the host was very helpful

laundry machine in the suite, kids loved the pool, comfy bed, very clean

our room was close to the hotel laundry room and the maids started going in and out very early and letting the

the gym's equipment was dirty.

they should serve breakfast earlier around 6:00 am.

breakfast was great

lighting in room and cleaner laundry area.

the coffee is good in the morning laundry room on site for those who travel

room was very clean but laundry room area had cigerete butts between dryer and wall

you have to pay for wifi..with the room price wifi should be free of charge for basic service...

nice clean room. staff was friendly and accommodated a late check out time.

having to use door key to get ice and do laundry

the hotel provides breakfast and facility that helps us a lot, such as laundry room

the pet rooms were awesome

location, that my requests were honored, the ev charger location, my room location, pet walking areas and pet

no gym

usually rely on the laundry bag in the closet to provide a means by which to store our used clothes for the day

the laundry facilities were spotless and thanks for having laundry detergent

she also was helping when needed in the kitchen and we say her helping push a laundry cart

no blackout shades parking lot lights shined in window all night long

the pool was very nice and pool area was very clean .the breakfast was very good .

breakfast

pool was nice for the kids and easy access from the

clean,just off highway, good food selection for breakfast. quiet.

the time breakfast ended, they morning staff did not want to make more food, but there was a line of people

the clean, comfortable suite room, the 24-hour fitness room, the pool that was open to 11, the kitchenette, the

our kids enjoyed the pool

the pool and hot tub very friendly staff.

the breakfast was adequately supplied, and the staff make sure the supplies didn't run out

breakfast was very good and the beds were comfy and room was spacious

to get to, simple booking and check in process, free parking and breakfast

if turned on it smells like smoke or something burning, laundry facilities

greeted by friendly staff, room was clean and comfortable, breakfast was good, pool was easy to reserve

parking spaces could be wider

staff was excellent breakfast was excellent.

carpet felt clean separate kitchen area nice