rooms, access to the laundry machine like at home

pool, great gym, a real asset for a busy travel schedule

room is spacious, bed is comfortable, breakfast is great, pool warm, definitely would stay again

pool, great gym, a real asset for a busy travel schedule

cleaner, warmer pool and jacuzzi.

room was dark, and i didn't like that in the swimming pool there weren't any towel available to dry

great breakfast

the buffet breakfast was delicious

no breakfast included

parking

need more options for the breakfast buffet

no good illumination and no safety on the parking lot

from room service wasn t the best and a bit pricey, but it was nice to have the option available

the app comment breakfast included ones there is really not

nice; from turning up the volume at the lobby so we could watch an nfl game, to delivering our room service

late afternoon to rest for the next day and it was good for resting, i like the fact the car is parking right

only the park and pool

the pool was not in service

liked the parking right outside the room, the staff was friendky, we were only using the hotel for sleeping

garden and the pool for the children

i loved the free breakfast

breakfast was very good big room

breakfast could be better .

the breakfast is unbearable!!!! rooms are a little loud

just the breakfast menu. would ve awesome to have more variety. more american breakfast.

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

was happy with the breakfast, which starts at 5:45 am, and very glad to have a private parking lot with security

the gym was surprisingly nice

breakfast was included and they have a 24 hr coffee self service.

very clean, great breakfast, very comfortable bed, close to shopping, quiet, and relaxing.

very good breakfast

modern hotel, uncomplicated use of the gym facilities

cleaness and facilities (included the gym)

the parking lot of the hotel is before the hotel, and not clearly marked, so we went around the square

breakfast was ok. decorations are very good.

no hot water, sink clogged, no wifi, not enough towels or mats, bed linens dirty...

parking is free and right across in a locked lot. super pleasant customer service.

pool on summer must be amazing

it has two swimming pools, a jacuzzi, wide avenues for walking, a gym, and a restaurant, among other services

a good place for long stays, clean, two nice rooms, big enough, kitchen, living and dinning very good

i enjoyed the location, the rooms (bed and shower), and the pool!

the location is perfect, and the swimming pool is awesome, the staff is very nice

services like laundry were available in-house, the staff was friendly and accommodating

space, it is quiet, honeymoon perfect, meals delicious. safe parking lot.

and beautiful room, nice outdoor areas (well maintained landscaping), big free parking close to the rooms

so stylish hotel, there is swimming pool, big parking

gym equipment in very poor condition, wifi signal wasn t strong from my room

the hotel also provides laundry service, a big help

i chose a room with a kitchen and when i ask they said that the room was not available and that was the booking

if you have a car, free secured parking with gate & you park right in front of your room

is excellent, cleaness ok, parking area is secure, the staff is helpfull, many options of food are around there

wifi is strong & stable

rooms; very clean and spacious; either with mini or full kitchen, very detailed and nice room decor

comfortable bed and room, beautiful and luxurious small hotel, everything you might need, and breakfast and

we ate breakfast there every morning prepared by the wonderful isabel

the owners were kind enough to give us an upgrade and had a spacious room with a kitchen and a balcony

the bathroom, the closets, the full kitchen, rhe king bed, everything was big and comfy

nice pool and amenities such as a gym

breakfast was a little expensive compared to neighboring restaurants

the lobby area, bar, patio, pool and gym are all very nice

wifi worked well

superior interior design and lovely pool and gardens.

i get shoved into one that faces a wall and i get to hear laundry equipment running

no body soap, no tp, no laundry bag, no toothbrush, no call back

the facility has a pool and it was perfect for the kids to be entertained.

kids above us jumping around every night

coffee, and prompt room service since there's no coffee making in the room

breakfast tray was a nice surprise.

their rooftop restaurant is open only certain days and only for breakfast on sunday

on our first morning, a saturday morning, there was no breakfast served

is no breakfast at the hotel, just lunch and dinner

breakfast should be included in the hotel rates

i had a fabulous massage and recommend the spa as well

room service was terrific, and the grounds/facilities of the rosewood were outstanding

room service was a little slow

the rooftop bar was also terrific, albeit very crowded at times

room which was a parroquia suite with an amazing view was directly beneath the terrace bar so afternoons and

the hotel is small so if they play loud techno music by the pool, you're going to hear it in all the rooms

the hotel offers a fantastic shuttle that can take you anywhere within the city

the rooftop restaurant is gorgeous and they have different bars with different specialties

the hotel also has a shuttle van to take guest to different locations in san miguel

the music is very loud from 10am to 1am and you can hear even from the rooms the wifi never worked, basic

breakfast was good, but everything was a little expensive

there is a bar there too - it was so relaxing and beautiful

we were not able to take a drink from the rooftop bar to the adjacent pool area.

we were not able to take a drink from the rooftop bar to the adjacent pool area.

the breakfast was amazing and this was probably the cleanest hotel i've ever been to

the location and parking not good at all. also the cost is way too high

had some issues with noise and the spa that front desk employees did not want to resolve, however the manager

the ladies at the spa are amazing, the massage was top notch

staff (special acknowledgement to the shuttle's driver)

though they have a fireplace to heat up the room but the gas smells

com, internet didn't work, kids area was abandoned, restaurant closes at 6pm (no even basic sandwich after that

breakfast was good, it had a nice variety of options

loved how warm the pool was, the relaxed vibe of the property, and the breakfast buffet!

resturant food and bar service much improved since 2 years ago

pool warm 28c celsius surrounded by

loved how warm the pool was, the relaxed vibe of the property, and the breakfast buffet!

autentical mexican hotel, we had two bathrooms in the same room, they also have a parking lot that was very

no wifi in the room

wifi connection was weak at the room.

loved the room, also, the fact that the hotel had parking spaces, we left the car and walked to downtown

room was at the end and the wifi didn t make it into the room

no parking hotel

breakfast menu offers both hot and cold meals that were deliciously prepared, but the outdoor patio

i enjoyed the breakfast very much, it costs about 150 pesos (about $10, so was a good value

coffee at breakfast

room had a good view from the balcony which overlooks the street staff were very friendly breakfast was basic

room was by the bar and in the evening it was very noisy there also was a ted talk at the dining area which made

the food to room service was horrible, not even the ketchup tasted good

valley parking

the swimming pool was so cold that we could not use it

we loved the staff and spa emplyees everyone there is so nice and helpfull.

the separate living space with the pull-out sofa bed was just right for the kids

the architecture, the art and decor, the wonderful breakfast included each morning, but most importantly the

something is misleading regarding the rooftop pool

the rooftop area was lovely and the pool enjoyable even if small

the breakfast was top notch

showers a little luke warm, buffet breakfast at the weekend not the best, variable wifi quality

would suggest having a little bar to grab a drink, that would be a nice addition to the hotel

i did ask about the spa and it is simply a room they use and they call in services to use the room

too expensive. no bar or restaurant service after 8pm. much better options in this city.

they didn t tell us there was a wedding, and we couldn t even order room service that night.

breakfast, room

we weren't given the wifi password at checkin

breakfast buffet simple but adequate

wifi did not reach the room. noise from road.

wifi isn't the best and cell reception on telcel is poor

there was one not too helpful person at the front desk, no restaurant, no laundry service

wifi: average

in the three days we stayed there the maid overlooked even providing a bar of soap for the bathroom

parking lot available

breakfast was delicious and the view from the complimentary breakfast was breath taking

the laundry service took only a couple of hours and very reasonable

breakfast area needs some area heaters

for 3 night stay so we didn t contest (although we did retrieve tip we had left for room service)

wifi was great, breakfast at the rooftop was lovely, location is incredible

beautiful rooms and a great rooftop bar and lounge

the staff was very helpful and they even did our laundry for a small fee

the continental breakfast was superb

omero prepared a tasty and healthful breakfast for us each morning

roof bar could have been more well stocked breakfast might have had some additional choices, but overall we were

it was a continental breakfast which was a perfect way to start the day.