breakfast was every day the same

it was good.,the breakfast delicious excellent place very close to the kennedy hospital.

breakfast was poor

there was no breakfast nor daily cleaning.

liked the breakfast, and it s safe.

no pool, work out facilities, no laundry matt.

exceptional breakfast. safe gated/guarded location.

for parking the fact that you cant use the elevator makes it very inconvenient, especially if you have

it has a little convenient gym in which i had a short but productive workout

poor...need an open bar breakfast

the wifi and the staff .

it s really cold in the hotel and the room. the wifi didn t worked in my room.

very hard, no longer have a breakfast room nor shuttle service, very noisy at night, smoke from parking lot gets

they helped me with the wifi, because i couldn't get it to work at first

quite difficult to get the correct wifi password. despite having printed, they didn't match.

the wifi

really comfortable, location is perfect in a pleasant neighborhood and near the airport and great breakfast

we really enjoyed the breakfast - fruit, eggs, cheese, ham and croissants

good breakfast

however, when the staff changed in the late night, we were woken up with a extreme loud room service telephone

garbage left in thr room, towel bar kept falling off and no shampoo and conditioner

clean, extremely helpful staff, great home cooked breakfast and great value for the money

staff were very helpful and provided a great breakfast

basic breakfast

staff were highly attentive, very accessible and near by everything, stores, mall, banks and the breakfast was

breakfast was simple, fresh and nice claudia was very nice and professional

it should keep it at all times hallways not vacuum broken fix short in the room and bathroom no laundry bags

at 9am someone knocked on our door to ask, if we wanted laundry service

clean, wonderful communication throughout staff from shuttle bus operator to reception and kitchen staff

the equipment in the gym and the room were a bit dated, but that wasn't such a big deal

jacuzzi in the spa and gym section was quite cold

my laundry smelt lovely and the room service was delicious

this time we used laundry services and luggage storage and was excellent

i was there one night, but was charged for laundry, room service, and mini bar items i did not use

breakfast was quite okay and was iffered from 5:30 to 10:30

comfortable bed and decent food on room service

service wasn't efficient, had to call at 21h for my laundry delivered early in the day, one day charged me for

when they saw me they asked if i needed laundry service

laundry service was amazing

staff is very friendly, great food and drinks, sauna, gym, it has everything you need.

wifi is not super fast but reliable

too expensive cost me 28 dollars to do my laundry, do not want to layover in bogata ever again.

doing laundry was also very

beds and pillows, shuttle service to airport, great buffet breakfast, laundry facility on site, and cab service

guest laundry is basically usd$20 - almost cheaper to get everything dry cleaned

comfy bed, plenty of hot water, good water pressure, quality toiletries, adequate gym, self-serve laundry,

no laundry service

the suite was next to the laundry room.

breakfast was very simple.

breakfast was always eggs, they were well prepared, though

breakfast was fine, but the variety was not

choose this hotel because they had a self service laundry and as i had been travelling, i wanted to launder my

there is also a room close to the breakfast area in which one can do laundry and ironing

4 hours to spare at the hotel and time to have breakfast, i was delayed due to the self service laundry not

helpful staff, huge breakfast, hot showers, great wifi connection

wifi

also the cleaning staff knocked on the door at 815 to see if we had laundry

clean, safe and secure with free airport shuttle and help ordering taxis

good service from staff, comfy bed, late check out

room service never answered just to get something to drink, found out the next day they had vending

the breakfast

laundry service available

laundry service was very expensive!

room service food is not good as expected for this kind of hotel brands!

weak wifi signal

- kitchen was closed at 10

restaurant with long opening hours, balcony view on top floor, laundry service

wifi did not work, certain dishes were not available, and i had an ordeal asking for the invoice

i did not called room service because i was only staying one night

and the airport shuttle was even better

wifi was not okay. no room service.

i was also disappointed by how long the (expensive) laundry

stop for doing laundry, having a (unfortunately) cold shower and a comfy large bed

rooms, restaurants and the wifi uff it works great

shuttle works until 1pm then starts at 6pm so if your flight arrives after 1 pm you'll have to pay

breakfast was a buffet with a variety of options

this trip i had a very bad experience with their laundry

laundry service was not available overnight, so we had to leave with dirty clothes for our

waited on the phone 15 minutes for laundry pickup to no avail, no one answering so went to reception with my

awesome restaurant in the lobby, great laundry and room service, will definitely stay there again when in bogota

a couple of other items were way overpriced, laundry at aud$27 for a few jocks and socks and the bar prices

wifi didn't work as promised when we arrived, i had to get up earlier to get a code

and location was wonderfull, generally all service was excellent and good taste on the food and room service

probably the best hotel in bogota. hands down. mostly all great staff. great room service.

food was extremely good although i found that ordering a room service breakfast gave me more of the type of

parking lot access.

they have a gym and a spa in the basement

the gym and spa were excellent, the pool, sauna, etc

good breakfast and perfect hospitality. very good hotel in latam.

parking lot exit process was a nightmare

did not serve us at the bar because one of my employees was eating a hamburger that was from an ourside place

place is very nice and safty and the laundry service, restaurant and coffee shop is just close by

i considere the pet friendly fee is quite high

and i highly recommend ordering room service - the food was delicious and generous in its portions, yet so

there are 3 centro comercial you can walk too, there several restaurante around the area , nice bar ud83cudf78

great location, shuttle to the airport, great breakfast, staff super friendly

) in the age of covid, i was amazed at the quality and extent of the breakfast

many of the amenities are close like bar and some of the restaurants

pool/jaccuzzi accessible everyday until 9

the breakfast is amazing, soo delicious

a special thanks to the staff at the pimento restaurant (where the breakfast buffet is served)