the excellent laundry room, the friendliness of the staff.

staff an view from the front building is amazing and they offer food onsite as well as laundry, a pool continental

they also have an outdoor pool and laundry facilities

pool is good, laundry, don't bother

laundry facilities out of order

the hotel also provides a coin operated guest laundry, which is very helpful for campers like me

could definitely tell it was an older hotel anyone using the laundry made our room shake from the washer machine

we requested extra laundry bags and towels and they were there within a couple minutes

laundry facilities and no charge for detergent

there was a lot of staff still cleaning rooms and had the laundry door open where you could see them working

space. clean. pool. patio/ grill area. very pet friendly. great laundry facilities

space. clean. pool. patio/ grill area. very pet friendly. great laundry facilities

nice indoor pool for the kids

food was not great. parking for those towing things was extremely poor. no on site parking.

breakfast was great - freshly prepared; and hotel staff very helpful

breakfast was hot and delicious

breakfast was perfect for our needs

wifi wouldn't let me log on

also, the pool was closed the only reason we picked this hotel was because it had a pool for the kids

holiday inn express rooms, easy parking and easy to find from i-84

i’m a little confused why booking has it as a no kids allowed policy as there were several kids there

stay on parking lot side of building or use ear plugs

they closed the pool

the employee if i could get the voucher so i can go get some food and just heat it up for the kids next morning

of smoke in hallway, rude front desk personnel(poor customer service skills), noisy ac, poor room service

there was a laundry room in the hotel (but the reception didn't have much quarters, so

pool could be open later or 24 hr

than usual check in/out, parking at the hotel, comfortable beds, diverse breakfast in the morning, really nice

rooms were spacious, pool was great and breakfast was yummy

parking lot seemed a bit small.

waited all night for a laundry card and never got the call back to be able to use it

nicely maintained and a lot of facilities to use - gym, pool, laundry etc

the indoor pool & hot tub

with no other choice, i step out to get the bar soap from the sink and nearly slip because the bathtub is so

just need to keep the pool and hot tub open 24hrs like 5he gym

the laundry room needs ventalation the room gets to hot

homeless camp was on the side street past the hotel, but we parked in the front parking lot and had no problems

location was great (near the airport) and liked the fact that they had airport shuttle services

this could make guests fell unsafe at night in the parking lot

location was close to the portland airport and the hotel provided a shuttle.

laundry facilities available

the laundry room closes early & the dryer doesn't dry well.

the family liked your breakfast and pool

everything but the kids and

great variety for quick breakfast with fresh food

good breakfast. good laundry room. nice room overall

room was great, bathroom was clean, laundry machine available.

fake eggs for breakfast...ugh

close to airport. clean! great facilities with fitness center and nice warm breakfast!

shuttle to and from airport was helpful

is clean, beds are comfortable, they have everything you need from free breakfast, gym, laundry room to

laundry didn t work, didn t have a pool, did not get adjoining rooms as requested

they do provide a shuttle to a sister hotel that has an indoor pool that is available to guests

breakfast was awesome and room super clean.!

very nice. airport shuttle was promp. front desk and shuttle driver, all great customer service.

breakfast is not good, needs a lot of improvement, there should be a option if you want a breakfast

on demand free shuttle service to cascade station

just go to this hotel, book a room, take the free shuttle of the hotel to the rail station and go to dowtown

nice pool and small gym is a cool bonus

newly renovated, great location, clean, free breakfast, great staffs

staff, clean room, and the free self-service laundry

free breakfast, kitchenette and laundry room were useful, helful and convenient

loved having a pool for kids to swim and get their wiggles out

they love the pool and the older kids liked the gym

party above us, sounded like 50 kids jumping and playing all night

shuttle service to/from airport. good front desk service.

i didn t order the breakfast. room service was speedy and food was reasonably okay.

additionally, we found out that there is a free airport shuttle which is very convenient

location, airport shuttle, outdoor seating area

hotel gym

the laundry would have been a big plus if i had needed to stay longer

great location. friendly staff. free parking and free laundry. big room, clean, great amenities.

love that there is free laundry on site

having a kitchen to use was nice , and a free laundry room was unexpected!!

it had a free laundry mat

i like all the extras such as laundry facility

i dint have change to use the laundry facilities and he gave me five dollars out of his own pocket which i gave

laundry room was unavailable

my laundry smelled like mildew even though it was dry :/ the cleaners were too strong for me such as

breakfast /coffee/laundry

laundry room and gym room have restricted timings.

when we checked in, the lady in reception at that time told us that the laundry room was open from 7am

there is no area for taking my pet outside the bathroom fan is very noisy

there was no shuttle to the rental car.

- wifi a bit patchy, kept dropping out.

was convenient to the airport, the shuttle was timely and located near shopping and restaurants

pet friendly

close to restaurants and airport. free parking and shuttle. pet friendly.

close to restaurants and airport. free parking and shuttle. pet friendly.

bar in the hotel was great, they also had live music and lounge area

needed to go to residence inn to do laundry

the laundry room

extremely rude, disrespectful and condescending all because i read a very misleading sign in the laundry room

laundry room on site was clean and functional

the laundry room was open

laundry room smelled, bathroom sink room 128 had a slow drain, behind bathroom door had broken hook

very family friendly, my kids loved the pool and basketball court

hotel had an exceptional breakfast

the kitchenette was a plus when we had our family over

we liked the large room with kitchen and

i understand the laundry department might missed that blood spot on bed sheet

there was a guest laundry facility that i would have used if i had known about it sooner

friendly staff, loved having laundry room and best part is the parking lot was lit and fenced in, felt safe at

the hotel has a pool, gym and laundry room

staff was always ready to help'and the breakfasts were excellent too

are not enough parking spaces for the number of rooms int he building

lots of traffic in parking lot. fairly quiet, but not a family friendly atmosphere.

friendly and helpful staff, clean room, strong wifi, everything was great!

coffee in the lobby was good. bed was comfortable. pet friendly

there was only our car in the parking lot

laundry service was not available

problems at check in; no laundry facilities

location of pool, laundry, breakfast times and location of restaurant etc room not cleaned and bins not emptied

hotel is very elegant with a court having a bar and restaurant

beautiful hotel with an indoor pool, free shirley temples for the kids during the evening reception, glass

there is also a laundry room

doesn t have coin machine for the laundry

front desk did not have quarters to use on site laundry

impressed with the gentleman who checked us in at the front desk, folded laundry, shuttled us to the airport,

everything!! food, pool, rooms, laundry, staff ;)

put breakfast out for us earlier than usual so we could have something to eat before catching the shuttle out

great continental breakfast, clean rooms, good fitness room, shuttle to airport, will definitely return

we usually depart before breakfast is available.

they put breakfast out for us earlier than usual so we could have something to eat before catching the

the shuttle which had picked us up from the car rental, and to dinner and back.

i only dont like that laundry room was locked early big spacious room

the laundry and vending machines are down and need to be serviced

that the laundry facilities were not working

service can get me eariler checkin for an hour and help me on laundry service

near i205 off 82nd ~hotel staff were friendly and extraordinarily helpful ~each room features a kitchenette and

my room was above laundry and it would rattle and shake when machine was spinning

was given loud room next to laundry and closest to elevator and ice maker

the wifi was a bit awkward because there was no electrical outlet next to the table

i like that the pool and hot tub is open 24 hours

room service was a great value for the dollar

staff were lovely. laundry facilities a plus.

i liked the available indoor gym and laundry room.

laundry was in a convenient location and hours of use was perfect

they have a fitness room and laundry for clients

were right across from the supplies for cleaning, the laundry and next door to the break room

#123- it's between the gym and the hotel laundry

laundry washing machine was broken, the computers did not work and our a/c unit did not work

great spa tub. nice and secluded from other rooms. awesome that laundry was free.

i could hear the laundry room.

it is not good place to stay if you have kids

laundry was not working

love the location proximity to university of portland, microwave, breakfast and laundry

face in her phone 24/7 and when i asked for change to get coins for laundry it took her 5 minutes and that was

there're a small fitness room with treadmill and bicycle, indoor swimming pool and surprisingly a laundry room

it has a nice swimming pool, tasty breakfast, laundry machines, and very nice and friendly staff

my room seemed to be right below where, i think they were running the laundry

everything else was great but this was disappointing to me and my kids

beautiful resort style accommodation with great pool area.

gym could be improved by adding a little more variety of the lighter weights( dumbells)

had noted prior to visit in my notes that i was bringing my dog as it said you were pet- friendly, but there

i think no laundry

location in portland. great cheap laundry facilities. parking was convienient (if expensive).

we liked the furnishings in the room and the kids enjoyed the chalkboard door

bed was very comfortable. early check in and check out were nice options to have.

also the pet deposit was kind of strange

room is located across the street from a noisy bar

street parking wasn't bad and the location seems pretty safe

in the instructions for the spa on screen, they advise you to use your room key for access, though the spa

and pillows were too firm for us, there is an extra fee to enjoy the pool as a hotel guest

clean modern new. fitness center well equipped

no kids in the restaurant

had closed their bar and lounge to the hotel's guests in order to host a private event

disappointed that the restaurant and bar were closed

the wifi is excellent

were very surprised to arrive at our pet friendly hotel and be asked if we were aware of their $100 pet fee

wifi was iffy at best

used the guest laundry facility, which worked well

needed to use laundry facilities

there was only one washer and dryer in the laundry room

hair drier and laundry bag was also available

also good since it had laundry facilities

awkward as she asked to see the hairs and stated that hairs in the sheets can be a result of the laundry

com, which stated that the hotel had a laundry area

com, which stated that the hotel had a laundry area

loud kids up and down hall screaming

valet parking, rooftop restaurant and bar with beautiful views

also so was someone who was doing laundry

quiet fan on a/c-heater; great location; very clean; quiet room and spaces; friendly staff; laundry room if

good location,nice staff and good hot breakfast

one of my biggest pet peves in a hotel is bad water pressure in the shower but the water pressure here was

to reconnect to wifi 2-3 times a day and occasionally off so wouldn't connect for 3-5 minutes

when i attempted to try and use room service staff told me they were busy

- worst gym ever, you easily hurt yourself with broken pieces on the cable station in addition to barely

their hours didn t match my schedule and room service wasn t 24/7

thinnest tp ever had in my life first hotel stayed in my life with no bath tub call in room service must be

would be nice if bar was open a little later than it is

but the worst was the raw sewage and then laundry run-off that came up through the drain in the bathroom every

i especially liked their guest laundry service, as that was such a treasure to have in any hotel, especially

good beds, good restaurant and gym facilities along with good laundry facilities

was clean but smelled like a laundry room

service was good and i love the idea of ordering breakfast the night before

elevators were slow and there is no laundry facilities.

very flexible when we needed an early check in due to flight change

was pet hair everywhere

were a few things like kitchen cabinet around fridge wasn t completed, most walls had something either split

they even let us do early check in

the amenities 24 hr gym, laundry service, free breakfast, close to downtown

our kids love the pool

waffles were really nice for the breakfast, the staff was really really nice (thanks whit), the pool is nice

very impressed. very spacious, comfy and the pool was amazing.

more kids channels on the tv.

my son had allergic reactions to thetrong fumes in the parkade eminating from the laundry

there were no laundry facilities.

pet friendly, good location

beds were only full size, not queen and they were very high up, not great for kids or four people

beware if you have kids, there is a stuffed animal for sale

there was a full kitchen set up and multiple laundry washers -- very helpful for our

i had a housekeeper willing to carry my laundry to the washer, other staff helped me finish packing

staff: very friendly, handled the problem with dryer in laundry really well

the self-service laundry was good as well (you can pay by card, no need for pennies anymore)

laundry facility.

the restaurant and bar have amazing views and if you want something different, there are several other restaurants

friendly accommodating staff great food in restaurant and room service comfortable bed

room service was difficult to get and was not picked up in the hall all day

room service was not over priced

the warm welcome from the parking staff, the desk staff and the bar when we needed a mid-night snack

there was guest laundry facilities and the front desk has quarters

laundry room was dirty

separate bed and family room with large tv inside both rooms, my wife and her friends did use the laundry room

doors all hours, i was put next to maid quarters, very loud in the am hours with the laundry cart running around

next to the laundry room people where doing laundry at 2 am and slamming door

will definitely check out the rooftop bar next time

love the topas bar on the roof, and the coffee shop in the lobby

so basically, don t stay here if you have your pet with you

roof top bar was awesome

wifi didn't work, breakfast never arrived

disliked that there is no breakfast service at the lobby bar

room service, restaurant etc all closed due to covid ( to no fault of the hotel, just following

loved how it was downtown, close to all the stores, shops, restaurants and fun for the kids

smart tv available just log in , free wifi

beds were super comfortable and room service was very quick

they messed up on my room service breakfast

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

wifi slow, but resolved issue through maintenance

great to see hard floors rather than carpet, especially for allergies

early check in, price. nice room. friendly staff.

no laundry facilities.

no microwave, no fridge, no laundry plastic bag, no cups, no coffee maker with packets of tea and coffee, no

there is no laundry room

great breakfast. clean and modern europe style hotel

instructions for how to check out, use the phone and how to connect to wifi would have been helpful

no laundry facility

the hotel also had no laundry machines, and the nearest laundromat is across the river in east portland, meaning

the pool and spa but it closes at 9pm and is very busy with children

we enjoyed the pool and the gym. roof top bar was nice.

is no room service, the website advertised 4 restaurants on-site

laundry room was small w/few machines but machines were inexpensive & super efficient (one dryer in

moved my clothes in the guest laundry and i was fearful someone stole my clothes

dryer didn't work well, but at least they had laundry

guest laundry is also good (and not advertised

keeping not a daily thing, no change do to laundry (would be best to have a change machine), soaps in the showers

no way to hang bath towels or to be green in saving the laundry usage

$75 pet fee for one night.

75$, the pet fee is ridiculously high

there was no room service, wifi was very slow and the room tv didn't allow apple airplay

$15 breakfast: scrambled eggs, bacon, potatoes same every day