their sister hotel next door, holiday inn, has a laundry facility we could use, all the machines were out of

laundry facilities

no guest laundry breakfast is not up to standard for this hotel brand lobby furniture is

what was missing laundry

i was placed in the back of the building, with access from back door with the laundry staff personnel (which

we used the laundry room, which was extremely convenient, and the pool was lots of fun for the kids

the laundry.

i liked the laundry facilities and pool area they were clean

room was very spacious and clean. lots of parking. staff very accommodating and pleasant.

parking was tight at times

got a little busy so there were no pool towels and it seemed like our room wasn t fully put back together when

the hotel also has a very nice pool to relax in and a gym (which we didn t use, but it looked well equipped

the free breakfast was very good and loved the coffee bar

friendly staff, adequate breakfast

one day i was able to get to the pool,the pump broke

laundry room is top notch

lobby with christmas tree, bar & seating area was very nice, homey, comfortable

kids are always starving after a good night sleep

the pool was great and the views were beautiful

wished the bar was open later.

clean and spacious rooms. great gym, breakfast was good and free laundry service was brilliant.

breakfast was good as expected, and to have the possibility to use laundry for free was amazing

good location complementary laundry service. great evening social.

there was water, coffee and ice all day long and free laundry

the breakfast is perfect, and your staff is fantastic.

pet policy

the parking and how loud other tenants where

parking could be better, but never had a problem parking

the area is very safe and the parking lot is safe

no tv. no coffee. no laundry. unresponsive front desk. unresponsive costumer service.

pool was unusable the water was green, the receptionist apologized for this

wifi sucked, one towel for 2 people, ac barely cooled the room while running nonstop, no coffee

wifi signal was terrible could not use in the room. pool was empty.

hotel wasnt even lit up, there were hookers in the parking lot

was ok just some people was in the laundry room having a party we had to wait until the next morning to do our

if you are traveling with pets the pet fee is triple compared to most

kids running in the hallway it was so hard to rest and sleep

the staff are super friendly, free parking

very friend staff and a very well stocked hot breakfast in the morning starts your day out right

i was buying new clothes from the walmart across the street rather than doing laundry, and at least 8 pairs of

they even played inside out and trolls the 2 mornings we had breakfast there so my kids loved it

no breakfast.

plenty of parking and close to highway

was good the pool was warm, room clean and the staff was very nice and helpful

would like pet rooms for future stays

no privacy around the pool area.

hampton breakfast, fairly new building so pretty cool updated rooms, coffee all day, nice pool

i feel the pool area needs to be revamped

aspects: full breakfast, clean and comfortable room, beautiful decor, friendly staff and great gym

laundry for guests on every floor

locked out of hotel while in the pool

great breakfast!! cinnamon buns!!

big parking lot, friendly staff, clean, comfortable & spacious room with complete amenities

great breakfast choice, with fruits, fresh pancakes, yogurt, bagels and more

i chose this location because they allowed pets

pool looked clean

beautiful pool, lovely view of the lake, and the office staff was very friendly.

i didn t have any cash and asked could they give me 2 bucks for laundry machine, and charge to my room

we did not get to use the amenities (pool, gym, laundry) but they looked nice and clean, and the gym had a

laundry facilities and a small but sufficient workout room

quiet and open pool

clean, great breakfast, nice amenities

just that theres no laundry on site

staff was pleasant, allowed us an early check in

restaurant and bar facilities were very good as were the staff

location, cleanliness, good an location were bar none

delivered our dinner on a cart that is supposed to be used for taking dirty dishes to the kitchen, and we were

the only thing that was disappointing was the pool was closed

was very limited access to wifi and several of the amenities, like the bar were under construction

the spa and shower if i had to pick something we liked.

rooms needed paint. rust everywhere. pool roof ripped

there was no hot water for the spa tub or the shower

some buddy entry to our room again so we had to put the desk behind the door every single night, laundry does

i liked the fact that my room had a balcony, a fridge and microwave and that they offered laundry facilities

paid for a 1 room suite with refrigerator and kitchenette and had a room with two beds and a mini refrigerator

the pool view and patio

parking lot was flooded a lot

clean, missing laundry bag, sofa bed bedding, some lights didn't work, water heater didn't not strong, toilet

was perfect only except the self laundry machine

pools heater was broken, laundry room was down

i was at the second floor really close to the pool and it didn't bothered me at all even when the pool was

lady at breakfast was very helpful and attentive

room was on ground floor, 2 doors down from the hotel bar and kitchen

only thing i suggest is lobby management near the bar when there s an event

was great, staff, room, pool, breakfast amazing, needed an extra hour check out and was not a problem, all

our favorite lakeland hotel, excellent condition, great staff, beautiful pool! great time

small pool

i was not afraid to walk around barefoot :) i was situated opposite the laundry room

parking lot

the suits but what really caught my attention was the pool great pool clean and well maintained i definitely

was exceptionally friendly and accommodating including the front desk, housekeeping, and kitchen

nee to access to the lights via other hotel parking lot

room was unfortunately under laundry room so you could hear cycles at times.

the laundry could be better

laundry machine out of order the whole time

great peaceful pool, hot tub, laundry room and gym

very comfortable, clean room, easy access, clean pool

wasn't sausage available at breakfast on monday, tuesday as wednesday and laundry facilities need updated

the laundry lady was nice nasty because i requested my room to be cleaned.

yes, laundry is too expensive.

nothing was available no breakfast no laundry room through covid-19 other hotels offer

the washing machine was broke and i was told to go to a laundry mat which was located in a bad part of town

when i got to the car i realized i forgot my bag quarters n room that i had got night before for laundry

laundry cheaper than going to laundromat

the laundry room was very dirty.

dirty outside of entrance gym not available safe broke in room no working electric outlet in bathroom

the breakfast was excellent, the beds were very comfortable.

the laundry area super dirty

i had to take my towels and sheets to the laundry room

full size beds were lumpy and uncomfortable. advertised guest laundry was out of service.

i also tried to use the pool but it was impossible to be there with the laundry room venting right at it

laundry services were not working

laundry room only had one washer and one dryer which didn't heat very well

the laundry facility was clean and easy to use

a strange masked guy roaming the parking lot made us very nervous it also seemed like people may live in the

overall was a great stay , family oriented property, clean rooms and property, clean pool

the breakfast was wonderful, nice and hot. rooms were clean and neat always. no complaints.

room was near the laundry, it was very loud during the day, it smelled and overall it was not the best experience

everything from the breakfast to the room to the restroom. to the pool. the staff were awesome.

the location, parking, breakfast and cleanliness and comfort of room was good.

quiet, clean, spacious room; good internet; good breakfast.

breakfast was ok, parking was provided

room was very close to parking lot. very convenient for us. bathroom nice and large.

the pool was decent

like the cleanliness of the parking lot & entrance

location and parking

are renovating at this time so there was no parking and room smelled musty and tub no that clean

i liked having everything in one place that i needed to be able to cook, a full kitchen set-up

nice breakfast...eggs, bacon, yogurt.

hot breakfast is provided by the hotel plus suites have full kitchens

the staff was very kind and the breakfast was awesome

the bed was really comfortable and i liked the mini kitchen!

rooms, gunshots in middle of night, police calls more than one time, people sleeping in the ice/laundry facility

also be laundry facilities are all out of order for most of the time i was there and had to do laundry in a

room could been cleaner. laundry should be updated

the vending machine area/laundry had the security removed from the door so anyone could just walk in

was any sheets, pillow cases or blankets available,they said multiple times take them to the laundry room around

they were courteous and were able to get us extended checkout and early check in for my son's birthday

the pool was only 5 ft deep which made it easy for my little ones to swim or myself carry them around

out entire hotel is pet friendly

just wished we had gotten to the hotel earlier and so we could have used the pool and checked out the area

pool was also a hit with the

enough onsite laundry machines

3 loads of my clothing was locked inside laundry room over night and i couldn't get the front desk worker to

also, my family had laundry to do

the laundry facilities close every night and rather early at that

nice staff laundry room and swimming pool

you serve breakfast and you didnt, room smell bad, the filter from the ac needs to be replaced, room service

nice free breakfast

horrible wifi stain sheets, towels and bathtub

no breakfast.

they don't have wifi

had all facilities needed, laundry, ice machine

also had extras at reception such as toothpaste and washing powder for the guest laundry

we used the guest laundry and were able to get soap powder and change from reception

the kids screaming in the pool, lack of complementary conditioner, and no late check out!

wifi was a little quirky

they have a guest laundry

the guest laundry was super convenient along with the ice machines

laundry service could be a little cheaper, i can t imagine people do much laundry there but i had

when i booked, i expected a gym, breakfast, and laundry

he was making it difficult for most guests to enjoy their stay because i would go to do laundry and he would

location was great, near shopping and places to eat. loved that there was a laundry facility.

also hotel had a permanent resident living there dragging laundry on the floor bragging that she don't pay

i had to leave before breakfast so she made sure to put in the coffee for me when u dropped my keys off at

the one bedroom suite and had a full kitchen with brand new appliances

the room was very comfortable and the breakfast was great.

front desk came to the laundry room at four in the afternoon asked me if i've been on my phone because the room

nice to be able to open big window. laundry room good value.

are not working and it takes weeks for repairs the ice machine on the first floor and the laundry

the ac, the workers very rude, laundry facilities were gross.

i couldn t get internet connection through their wifi.

area is stark, had a gas smell and exhaust from the laundry facilities vent out where the chaise lounges are

the pool was completely full of bugs

hotel, pet-friendly and new

breakfast closed early and wish it had a later check out time later than 12pm being i got there at

parking was a little congested, but hey ..its florida

there were no dishwashing detergent or laundry detergent

gym and laundry room.

the laundry is complimentary which was very helpful during our stay

the price for the room, the cleanliness and the polite staff! and the free laundry use! ? ?

approximately 45 minutes later, when i came down to grab my laundry, the spill was not cleaned up yet

and they had social gatherings three days a week which was a bonus and we loved the complimentary laundry that

no laundry detergent and only a couple of dish washer tabs

dishwasher, laundry machine and bathrooms have seen better times and are due to major renewal

plenty of room, kitchen and laundry room makes the villas ideal for families

so much space, kitchen was fully equipped with everything you need, they had laundry detergent also etc and

spacious, comfortable, laundry, plenty of parking, nice view.

also the other people that was sharing the entry the other apartment decided to do laundry at 5am

the people in the villa were doing laundry all night and the noise from the machines keep me up all night

other than the price of the water park should be included

while i was parking my car near reception, security asked meaningless question and had different attitude to

everything was great look forward to coming back with the kids

dryer in the laundry area was not working

the laundry service was expensive and it didn't work properly

we were grateful there was a laundry room

also got a laundry room

strategically located, complete facility, you can even do your laundry :)

no clean just came take out garage and leave new towels that was all no extra toilet paper or laundry

free laundry was a bonus with kids too

the butterfly garden and pools were nice. the staff was very friendly and responsive to needs.

very inconvenient to take shuttle across the way

wifi connection and the 1 bedroom suite