the sad coffee in the rooms, but freshly brewed in a central place when swimming at night -- the pool experience

masseuse at spa provided a poor massage.

an extra bonus was a kids easter egg hunt (which included neighbors outside of the facility) and a farmers

the gym was a pleasant surprise - hugh w/ brand new equipment

a movie theater, a private beach with country club level comforts, spa, 24-hour gym, a great bar (try little

of hot water, broken taps, leaking roof, 3 days to get laundry done, no help with luggage, terrible breakfast,

the pool oasis was beautiful

the internet connection was poor . we had no wifi

we were allowed to use the pool after our checkout which was great due to our late flight - so, thank you again

the pool was clean and inviting

families, with young kids from the uk

families, with young kids from the uk

the pool was large and always clean

close to the airport, very helpful staff, nice pool, nice beach across the road

the room (u5) was large enough for our needs, comfy and had great wifi and a microwave, fridge and stove (which

the pool water was green with algae an unusable

think that the parking lot is a bit small but the staff were very nice to me by helping me park my car and i

the breakfast and u can t park in the parking lot in the back because it isn t safe

s nice but some things aren t what you expected the pool was dirty and i didn t get any bathing towel some

didn t get any bathing towel some things were break or jus to old an need to get rid of and the wifi only

i like that it was clean, had a laundry facility, the room had a mini kitchen. pretty view.

laundry room light on at night unless i turned it off and our room was in front of it, shined in

there is a laundry , backetball and shuttleball which i don't think was mentioned

ice, laundry nearby

wifi was really bad

more concerning was that my brunello cucinelli trousers were damaged by the hotel s laundry service and

plenty of activities for both kids and adults, yet the hotel remains peaceful and relaxing—no crowds or loud

plenty of activities for both kids and adults, yet the hotel remains peaceful and relaxing no crowds or loud

be cleaner than it was, such as drawers in the room, outside restaurant tables, nearby gardens, pool area, pool

twice, i was handed stained towels at the pool, which felt emblematic of the entire operation: sloppy, careless

i requested laundry service and they said will bring back the clothes next day before noon, i didn t receive

the sky bar is very nice! the staff very attentive.

spa was opulent

the kitchen at the pool was down, couldn't order food

convenience to be entertained by the beach, pool parties, casino, shopping and night clubs all in one area was

the waterpark was a great way to spend the day with the kids

the location of sls building is great for a family with kids as it is close to the beach and the water park

pool bathrooms are dirty.

noisy kids at the restaurant, definitely not expected that.

the last couple years families are allowed and kids can get very loud making it not the best environment for

are run down, f&b is low quality, limited services (no laundry), some staff rude

did not like that it was kids at a all inclusive adults only resort

there were so many kids at this resort

gym is a dirty scrapyard with literally no machine working noisiest place i have ever been to

like the casino adult only resort so no young kids yelling and screaming

the on site restaurant was very good. the infinity pool was amazing.

the golf view with street and parking

new with modern facilities,very comfortable. lovely pool and well equipped gym.

they had kayaks, paddle boards and snorkels that we used and the kids really enjoyed the snorkeling most days

need full length mirror in the rooms and the spa needs to open

no laundry services

was under construction and off limits, no drinking water in the rooms, machines in the gym, like the bike, didn

the pool was very dirty

we were w kids so super

one of the treadmills was not working in the gym. restaurant was out of the power parfait.

we took laundry service and all our whites turned a different color, clothes ravelled, nike t-shirt damage

a very good choice of breakfast options.

for a family with little kids, was to 2 busy and unsafe, a lot of homeless people in the streets, it didn t

breakfast was also very good

i have kids and there's nothing i hate more than a dirty place

walls that let many sounds go through our room, having wifi in our bedroom was nearly impossible as well

room was above the restaurant, the bar and the cigar room with music every night until after 11 pm the

the suites are spacious and comfortable and the outside area is shady by the mosaic pool

pool isn t heated so it was cold in december

phone system w ordering room service at times not easy, however staff most helpful w everything.

infinity pool was a little dirty due to a malfunction

though i was traveling alone, i can see families loving to go there with the kids to enjoy the water park, etc

location on the beach, near beach tour operators, my kids loved the waterpark and ice cream parlour and amusement

our kids loved the water park, it was a great end to a fantastic trip

facilities with water park great for kids

the food by the pool was closing at 5pm

the pool and the beach were amazing, also the rooms were big and clean

the mainstream restaurant is now squashed into the bar and has a very limited menu

the price for drinks outside near the pool was about twice as expensive as i was expecting

should consider having more veggies or healthier choices for kids

dolphin cay, water park on site, green territory, lots of pools.

the mandara spa is good and about the only things that seem to be in the price range of five star hotel

gym

even when we dined at a restaurant by the casino, the service was terrible

in the resort and the other resorts are good, there s slides and beaches and things for kids to do, pool all

i had to say the only thing i didnt like is that the bar closes way too early ither than that it was

chevy (activities team), rohan (life guard) and kevin from the outdoor restaurant and ronnie (hog bar bartender

breakfast buffet in the morning, lunch or grilled food in the afternoon and luxury dining at night

gym facilities were very basic

adults only

i asked for two laundry bags and it took three phone calls and two hours to deliver

foyer nice, laundry good, again, staff was awesome , always available to answer

the laundry facilities came in handy and the front desk actually had coins and detergent

used the laundry twice and both times there was no laundry powder in the dispenser, had to go to reception

we had a great time and having a laundry was ideal when we were travelling light

very quiet, you can relax and have good sleep you will be able to do own laundry for $2 which is very handy

the property has a couple of pools and also an on-suite laundry room which i thought was nice

wifi internet connection was poor in my room, mostly had to access internet from poolside outdoor

wished there was a kids pool.

parking was a little scarce on saturday but we did find a place

told housekeeping to look in the laundry as it was probably taken with the towels that were hung up even though

shoutout to the server at the pool side her name is shauniqua she is super great and very friendly

small and adults only

pool hours

we enjoyed massages at the spa and the sauna / whirl pools (extra)

shuttle service to the atlantis was good

room service breakfast - when i called to change it they did not allow it.

was sorted out next morning, extremely efficiently, whist we had breakfast

room service meals were no better

beach and pool views from hotel are amazing - clean property with high standards