24 hour shuttle, room service, room, food, and check in; all great.

their computers were down when we were checking out so they comped our room service bill

the parking lot and outside area was full of trash, cigarette butts, and very dirty

another thing was the breakfast

i'm pregnant and the main reason we picked this hotel was because it said they had breakfast come to find out

way it says online that they serve a breakfast , but i went to ask in the morning and the staff told that they

no breakfast/if there was it would be very nice.

rooms, broken lamps, burnt out lights, pool and laundry out of order, minimal breakfast that was never restocked

oh--there are no passways for rolling luggage in the parking lot

very dirty and so was the oven and the dishes were dirty as well ended up not really using the kitchen because

location; general feel of hotel and room; breakfast; staff

first night there was no parking

hotel was clean, breakfast was lovely with lots of options and our room was nice.

pool and hot tub were very small.

prettier and cleaner than i thought it would be, with a nice pool

the breakfast was quite ample, considering covid restrictions

breakfast could have had little more up skale. like some real bacon or sausage.

were right across the hall from the laundry room and the ice machine and vending machines were also right outside

didn't have breakfast had to leave at 5:30 am, good location.

i love how nice the receptionist is , how clean and comfortable the room and the pool area.

comfortable bed, nice pool and hot tub, great breakfast.

comfortable and clean. location suited our purpose. great car parking on site

the pool wasn't opened

bathroom, gross breakfast, the bed is rock solid, charged a pet fee i was told was waived

the room was very nice, breakfast staff friendly , breakfast option were nice .

very clean, pretty quiet. nice breakfast. comfortable bed

pool was perfect for the kids

have stayed here many times over the years and the downtown location is great, nice rooms, fun bar and good

difficult access, no shuttle

and pillows were amazing pool area was great and very clean staff went above and beyond to help with any of my

the gym

16th floor bar was very nice

had laundry area

we didn't use the pool, but the area was clean with towels available

yet to come back to me and due to baseball event it was noisy and hard to get a chance to use the pool as we

large comfortable room and bed, has microwave and fridge, exercise room and pool, friendly staff

loud bar area central to the only public space

laundry, great breakfast, kichenette in room already stocked with dishes and utensils, full size

also, it would be nice if they had a laundry room or a small washer and dryer in the rooms

i loved that the laundry was free! lots of room and common areas to hang out.

when she went to get towels, her and a laundry staff were complaining

we had a filling breakfast and easy check-in & check-out

was squeaky & room right across from the laundry so was very noisy

it had a laundry which we used and it was a great hotel which was reasonably priced

they also had a very nice breakfast

great location! pet friendly. nice breakfast.

staff was friendly, room was nice, and breakfast was good.

no towels clean in pool area, dirty laundry carts in hallway as you go to and from rooms.

also, even though we were near the elevator and the laundry room, it was so quiet

pool wasn t the cleanest.

no pool towels, other kids there had to walk back to the room dripping wet

excellent breakfast - waffles, nutella, fruits, coffee. very nice room, friendly personnel.

laundry on 2nd floor was a great thing because we needed it as we didn t expect to be in cr an

the laundry services and computer were out of order

staff was friendly and helpful, great location, and the complimentary breakfast in the morning was really good

wasn't told the pool was unavailable until check in

breakfast was wonderful. staff very friendly. bigger pool or adding a hot tub would be nice.

pool did not appear very clean with lots of debris floating around

enjoyed the style of the hotel lobby and breakfast

size, bed was comfortable, quite, tv has netflix ability, had a pool that looked nice but didn't swim

size of the hotel, glass view elevators, swimming pool and hot tub for the kids, and the interior decor is

breakfast food was not very goid

they have a lot of facilities, including a pool and a gym room, a guest laundry, though i didn't use any of

friendly staff, great breakfast and clean room

rooms were very clean. the breakfast was good.

the bed was comfortable and there were many options for breakfast

room was very clean and comfortable, along with the pool and fitness room

yes, i was right across from the laundry, by the exercise room, by the pool, my meeting was at 10 a

we had a wonderful stay. the breakfast was especially awesome!!!

location & breakfast

the room was clean and comfortable and the pool was nice

very clean, spacious room and very nice staff. breakfast was very good. it was a great stay.

nice size room and kitchen was nice to have.

breakfast was amazing

breakfast was very heavy on pork products

pool not open due to covid-19

the pool heat was broken.

were told we couldn't use the gym

nice clean rooms excellent breakfast

need to change rooms to be closer to pool

continental breakfast

the hit tub and swimming pool.