when i arrived i asked for a laundry room and the receptionist told me they have one and

indoor pool on site places to eat and plenty to do

casino not too smokey and plenty of room

our room faced the pool, and the pool closed promptly at 9 pm to allow for a quiet night

would have loved if there was a spa to get a massage or something

took advantage of laundry facilities

the kids enjoyed the pool, while we were glad we could get some laundry done

only parking was kinda of limited

they started charging for esa pets

great breakfast

construction, no where to park, noisy, paying a resort fee is ridiculous, when there isn't even a laundry room

to be cleaner - the furniture to be in better quality - the elevators working correctly - the laundry to be

blanket in the room, cause the ac was cold, and they don't supply large bags anymore for dirty laundry

wifi but clean, grat pool and the staff are friendly

the pool

also, until i checked out, nobody informed me a laundry service was included in the price

laundry at out front door when we checked in

bathroom area was small but clean and extra towels and laundry bags would be nice

staff was excellent as they responded quickly with our request for extra pillows and plastic laundry bags

no coin laundry on site

there s also a small guest laundry which was useful

epg / sat thing, many channels scrambled or with weak signal lack of washing powered in guest laundry vending

of the facilities that we required were out of order including the laundry washers and dryers and the advertised

a laundry service would be nice. there is a washer and dryer available, but no service.

no quarters to utilize laundry; couldn t assist with a fork or spoon from delivery service

could of had better laundry room

staff was great walking distance to denny's, pool was nice its got a laundry room thats a plus.

really bad service, decor outdated, no adequate laundry service

the no cash policy that requires guests to go the casino to get change for the coin operated laundry

laundry facilities were inadequate for the size of the hotel

comfy beds / spacious and modern bathroom /good pool and hot tub

the bar was open past 10 pm, came back from a football game and wanted a drink, but bar was closed

also disappointed about the no room service, almost every hotel has it and i already paid too much for my room

the swimming pool there was no place to change swimming suit

the bar was closed but we had our own wine and we sat and drank in the lobby, which was often quiet,

we had two pets (small dogs) with us and this hotel has absolutely spotless carpets with very short fiber so

would have been helpful to have a layout map/legend in the rooms to be able to see what floor gym and pool were

hungry i decided to place an order for room service

2 breakfast options, lounge area and pool

fortunately a great bar tender named dan had a bar menu

were clean, check in process smooth despite the number of guests checking in, laundry facilities nearby in the

the resort for kids and adults extremely family friendly great gaming well managed coin operated laundry by the

we asked a staff member where the mini golf was located, and he provided directions to a location that was a

hotel is perfect for someone who has kids and fun for the parents

pool, hot tub vow from room

2 days to get laundry

heater didn t work properly (rm#1261); and no guest laundry facilities

laundry was very expensive, no spa

there was no microwave the ironing board was broken and there was no laundry for guest use

2) no laundry options in the resort

breakfast was good, but bar menu was very limited, wouldn't take much to expand it

delicious breakfast, friendly staff, heated pool and big hot

very friendly staff upon arrival. clean room. spacious. quiet. pet friendly. the breakfast.

room had separate bedroom, plus refrigerator and stove top in kitchen

could not believe that they did not have a grab bar in the shower

the assigned room, hallways, elevator, laundry room, temporary breakfast room, pool, fitness room, and reception

operated guest laundry, parking lot was very slippery on account of untreated ice underneath snow

laundry room washing machines don't take coins; one must download an

the laundry and essentials kiosk are very handy to have on site

pool was too cold

the breakfast area had a laundry sink in it so needless to say i didn t eat anything

it should of never made it past the laundry

there was a laundry room but we didnt have access to it

no fitness room or laundry facilities as listed for amenities

don t even have a laundry bag

wouldve liked laundry facilities....

air conditioner was very loud, and i wished there were laundry facilities, would've appreciated that

best casino / hotel in reno

places is fabulous just beautiful the pool is out of this world the casino itself is so well kept clean and the

free parking close to the entrance

of check-in, friendly staff, comfy bed, pet-friendly, eco-aware

nice pool table

shuttle was extremely convenient

it has a bar onsite, but we did not use it

in the evening, after dinner, we ordered drinks at the bar & sat outside

laundry &

the laundry room was clean and well equipped

laundry facilities were clean and well functioning too

to ongoing construction had to walk 2 flights of stairs to laundry

they have a self laundry that is clean and reasonably priced

a laundry is available in the 6th floor

don t like the breakfast because they don t have sausage and they use paper plate not good so hard to keep

was told refrigeration in the kitchen was broken by connie the bar keep

parking and wifi

kids loved the pool

note: it was odd that the hotel didn't have a small laundry room like other hotels we've been to

the spa was out of this world every one of your staff truly cares very personable

need a ceiling light in the bath tub area, its very dark in tub area and a safety bar closer to the showering

no valet parking. parking was inconvenient

swimming pool was quite dirty, albeit because of the volume of swimmers on that weekend

didn t have the breakfast my granddaughter enjoyed her hour in the pool which was main reason for stay enjoyed

pool could ve been a lil warmer.

breakfast buffet was well done and varied

of covid, the breakfast selection was really limited

i like particularly the kitchen and also the small lake nearby which is perfect for a walk

from the iron and ironing board, coffee maker and laundry facility

location, breakfast, room size, laundry

due to covid gym was not available without appt and many people booked appt and wouldn t show up and the time

sow wifi

clean, beautiful rooms and great breakfast.

facilities were modern and clean. front desk staff was very helpful with laundry facilities.

the suites were perfect for our large family: comfy beds, enough space to sleep 6 in each suite, kitchenette

pet friendly, parking, comfortable bed, kitchenette

great breakfast selection and comfy dining

very nice kitchen and bath in a huge room

lit great layout for not bumping into each other and my husband and i were traveling with our two kids and my

the room was spacious and the kitchenette was a great feature to have when traveling with kids.

breakfast was really yummy

also, depending on how pet friendly you would like to be, a lower bed would have been better for us as our mini

quiet, spacious room layout, parking, close by park.

breakfast was excellent and breakfast was clean and relaxing

tammy did everything possible to make the breakfast as good as possible.

$50 dollar pet fee... i would have chozen a different location had i known

the breakfast was wonderful. the fitness center my kids liked

comfortable room with easy highway access. the hotel is pet friendly which is a plus.

location was great and staff was wonderful and they had laundry facilities

room, bed, shower, pool, bistro, laundry room

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry

gym was the favorite 24 hrs and the restaurant also good

low points: view of the parking garage, no way to utilize

the experience was terrible and we spent 3 hours at a coin operated laundry trying to get the smoke smell out

and laundry area could have been cleaned better

the laundry room was handy

of the property, it seems like people wait for us to come out of the room to come in and use the laundry area

hallways are littered with sheets and garbage and the second floor by the laundry smells like something has

your laundry machines worked with credit card

i dont know why you dont have pet friendly rooms on the main floor to make it easier to take the dog out to

they had free wifi but tried to sell you an upgraded wifi for an additional $5 a day

00 for parking - really

that smell a lot bleach from the swimming pool just walking by the area

- laundry machines only take quarters and dont wash/dry clothes wellfor reviews on resorts, hotels,

from easy access from the parking lot, use of laundry this last time, breakfast is excellent, and the house

clean! great location! pool! breakfast!

the pool was open & nice to swim in

many families with kids running all over the place

i appreciated having an on-site laundry that was clean

and friendly, great continental breakfast also access to laundry machine

king bed, old and springs sticking up,no hot tub available for use, also clothes were stolen from laundry room

were next door to the laundry room room #122 they can only get a person to do laundry in the garaveshift hours

also appreciated a laundry room

good breakfast and indoor pool for the kids

free parking

the pool itself was clean and the kids had fun

the breakfast was

breakfast and parking