apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a gym (although

the building is brand new, it has a pretty fast lift and a great view from the gym

have a whole apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a

awesome views of the mountains and the sunrise very clean and modern apartment full kitchen with pots

modern, clean and the gym!

our room was very clean and nice. the stuff was very friendly. there is a laundry service.

also, the hotel did not have a hair dryer and the laundry service refused to wash my rucksack, which had become

ok now we get onto a major rip off with the laundry

huge problem we encountered was laundry

breakfast could be a little more varied, but it was good enough.

wifi worked really nice, breakfast included, hot water

spacious rooms, wifi worked well, shower was amazing, and the staff were helpful even with the language barrier

no massage, no pool, no jacuzzi, no gym and a very expensive laundry service

the bar is good, with laundry service, breakfast and parking

no vegetarian option for bar snacks

the bartender at the bar was master made ever evening fun with the drinks of the night

friendly staff,location,breakfast,price

fill out the laundry form, and requested laundry services, they couldn t find my clothes and clothes were

laundry service - collection aspect needs work; but minor issue.

laundry service was 3 day lead time

no kitchen utensils - refridgerator freezed items - dated interiors - laundry service not working on sundays -

- lot of things are improving; large suites, friendly and helpful staff, excellent location, good laundry

good breakfast

breakfast is excellent

view was amazing! good breakfast and fast wifi too

beautifull hotel, everything clean, big rooms and good beds + tastyfull breakfast

basic, but priceworthy. really good wifi.

staff was basic, waiting a long time to be served and a do it yourself attitude to things like laundry, luggage

i was able to do laundry and even had free breakfast each morning in a well appointed restaurant on the second

laundry services kept my clothe for 2 days and i could only get it back minutes before my check out

laundry was only $1 an item, with same day service

had to give my clothes to laundry because of that, but to no avail

good wifi

there is laundry available at the accomodation and the lady who does it is an absolute superwoman

difficult to find, if you don't already have a sim card or wifi you can't call them, difficult check in, smelled

wifi was very poor

rooms need a fan, most places are walking distance, laundry service next door

there is laundry service but is ridiculously

it is conveniently located near a laundry, restaurants, liquor store, supermarkets, street vendors and shopping

laundry availability next by for very good price (no need to use the hotel laundry service)

the staff were very friendly kids enjoyed the pool

it was affordable. laundry service was also affordable.

attractive,comfortable, convenient hotel with good breakfast. staff very polite and helpful.

wifi was hardly working at all

wifi working ok

with internet connection, but i had my own wifi, so it wasn t too bad

good breakfast and nice staff

breakfast can be better like having more options we ended up having breakfast outside because one

kitchen utensils were dirty, there was some noise from other room, the price was higher than other

few food options for breakfast

breakfast and location was perfect. i got delicious eggs and juice. and friendly people

breakfast was very good

lovely view, quiet, spacious room, nice breakfast, helpful staff

wifi connection was weak and unstable

breakfast buffet was excellent, different every morning

attentive staff, clean and comfortable rooms, nice breakfast

was no wifi signal in my room

was no hot water and wifi could only be reached within the 1st and 2nd floor

signal for the wifi was weak and unavailable in certain areas in the room

the wifi was quite slow :(

the room was very nice and modern and i have everything that i need in the kitchen.

a great little hotel near the important landmarks. secure parking is a bonus.

location i request for late check out and fine

restaurant was closed in the evening and there was no room service, something that had to be disclosed before

breakfast was great. a lot of choices.

breakfast great. place has everything close restaurant y bars walking distance to mall

wifi is intermittent

clean rooms. very nice attitude from the stuff. fast room service.

if you need to use the laundry service, it is reasonably priced (it cost us $5 usd to have four articles of

the laundry room was located in this floor and they made a lot of noise

laundry was suuuuper expensive

excellent location, excellent room given the price, decent breakfast.

clean hotel within easy walking distance from the centre. great breakfast and great staff

it even includes a sauna and laundry service (for additional costs)

our room was in front of the hotel laundry so it was a bit noisy

the young girl at the from desk tried to charge my housband more money for the laundry when he said that was

the wifi service was good and the place is well kept

tasty breakfast, really beautiful patio and nice, big rooms

helpful and provided me with help on where to buy items, setting up my online food booking, laundry services

they even offered to help with our laundry

next door noise and laundry was not working properly

wifi is very weak, unstable and near useless, unfortunately

also not sure if kitchen is meant to work or not, however there are no cutlery, plates, cups, glasses, pots or

offers most of the services that hotels usually do, such as breakfast and laundry

luisa (receptionist) always had a sweet smile as she accommodated us for early check in, roundtrip ride for

tasty breakfast

the breakfast was pretty good and the hour is quite long for the early birds

great location and very nice breakfast. staff is very polite and professional

wifi's signal is poor at the room

one hour late check out, bringing the breakfast to room

breakfast is the same everyday, it would be nice to have more options

the breakfast was so poor, i payed 3 days on a bakery close to the hotel

breakfast. very poor.

wanted to use laundry service but was informed it would take more than 2 days, not sure why it would take so

no laundry service even though the website says it does. also wifi was not very good

- laundry service too expensive

website needs to be updated to reflect that they do not provide laundry or airport transporation

- juan valdez coffee right around the corner - location very close to monserrate mountain - laundry was done

we lost your laundry, sorry

i arrived at 10:10pm and there was neither a room service available or a

breakfast was decent too

location,big and comfty appartment,parking,fitness, kind personell

wifi suck and noisy from construction

in general, the room service section left a lot to be desired

t work (didn t cool) , the cable tv didn t work (showed tv error) and the worst was the wifi was very slow

left in the hallways and room service dishes left outside the rooms for long time, creating messy perception

spacious room with a nice view. great room service. staff was very friendly.

i ordered a club sandwich on room service and it was very good

walk trough tunnel, exit and walk 9min southeast), great wifi extenders, netflix tv, laundry wash+dry 30000,

it was great to use the gym, i played pool and joined some

location and wifi good

well located, cute place with nice common area, gym and spacious room

my own hot water bathroom, and kitchenette, good lighting, lots of sockets for charging, great wifi

everything was slightly wet, no safe in the room, wifi was quite slow

wifi is not strong on the high floors

wifi spotty

wifi not that good, but still acceptable

wifi is good

noisy, my room was close to the laundry center and staff ran the washer/dryers during the night making it

great breakfast included

breakfast is delicious

the bar offer no hair dryer

the breakfast was delicious

very clean and offers laundry service

excellent location. antique atmosphere like a museum. good breakfast.

great breakfast also

the woman on duty was sweet but didn t give me the wifi details and i had to go hunting for them myself

breakfast is in bakery next door and is very nice

breakfast is ok

breakfast was simple but perfect to start the day

also, the bed was very comfortable and the breakfast good and lady taking orders provided an outstanding customer

cool shops, cable tv, internet is not very bad, local colombian vegetables, economic supermarket, laundry and

they do offer laundry service. it is safe with a double gate. 24h restaurant next to it.

got a room with a window facing the laundry balcony, i was asked to pay before even seeing the room, the cold

we could have the laundry washed, store the luggage for one night and the owner got up just because of us at

room had a window, but we had to keep the blind down all the time as it leads out into the staff laundry area

was dark, tiny window faces internal courtyard with laundry machines and bins so no natural light