is very friendly quick service laundry service fast internet location is amazing hotel is very clean great and

secure motorbike parking. the lady receptionist was brilliant, so helpful.

option in breakfast and hotel gives only one water bottle in room

breakfast was average, gym and pool was below expectation for a 4 star hotel

was average, gym and pool was below expectation for a 4 star hotel

no gym ( but if you fan of padel there are padel courts right besides the hotel)

breakfast could be better. more eggs options(fried-omelette) no alcohol serving

plenty of parking in the basement and on the front of the hotel

i only tried the breakfast, and it was delicious

excellent location, staff, good breakfast, quiet, and very convenient. returning guest

the laundry service is too complicated and need to call them lot of time to get your clothes.

is no bar and the choice in the restaurant (and room service) is quite limited and relatively expensive

hotel service has become a total desaster, we spent four days there with an empty mini bar we called them informed

had hoped to make use of the kitchenette in our room, but we found if difficult to secure the advertised supply

was not really functioning; staff was nice but forgot things, room service took ages at times; situated next to

a friendly place , great breakfast, nice bar downstairs with restaurant and football

bar young man was the best in all the experience

very good breakfast, good bar, rooms are not big but are comfortable, very clean and very friendly and

wifi wasn t working, lack of variety in the breakfast dish options

fast internet, clean and good smelling room ud83dudc4c however the breakfast wasn't good.

likewise, laundry service was disappointing

don't clean the rooms every day, it took time to book the laundry as i didn't have the form in the room and had

laundry was a bit slow to receive it back but well done

location was great, parking facilities very useful, staff were friendly and looked after us.

in the rooftop was undergoing construction they made sure the pool was accessible and still very much pleasant

breakfast from 7am-10am was also very tasty

clean, breakfast is correct

wifi in the room did not work well

breakfast from 6am would be great!

like it clean hotel breakfast and diner are sweet

the size of the rooms the breakfast

great breakfast!

breakfast was ok

honestly liked everything: the staff, the room and the breakfast too

breakfast was good. unfortunately no place in morocco seems to have good coffee.

late in getting iron, no clue about laundry services

pool was nice

spa pas inclus

room service/language barrier information for guests were unclear

easy parking and access to city center by tram

horrendous laundry prices where you pay per item (socks 10mhd, tshirts 30/50mhd per piece)

there is no laundry in the property

the laundry service was tidy and quick

the laundry service was expensive

it would be nice if there s also a laundry servie for a fee (they might have it, i couldn t just find it in

supposed to be for laundry and never return to me then i found out they threw it into rubbish outside

wifi was a bit slow in the room. ac could have worked better.

the hanmam and spa service only

room service opened the room while we are inside 3 times

renovation works with constant hammering, kids screeching all afternoon and evening

do not recommend laundry service

staff were amazing, the hotel clean, good services l breakfast and good location

the breakfast menu was light, probably because of ramadan

wifi connection wasn t easily accessible from our room, the front staff wasn t overly helpful

contemporary design, well maintained, friendly and helpful staff, excellent breakfast.

good value, took credit cards, and did laundry.

first room they gave us was without light, the second one with a weak airconditioner, the wifi was weak

the apartment is in the city, near the market. thw wifi is good, the bathroom is so spacious.

wifi and tv didn't work in our rooms entire 5 days

restaurant wifi and bed

could be better, laundry service did not exist

hasna was very obliging and with her wonderful english was able to care for our needs, including laundry

lift functioned well right up to basement parking

free parking .bed was excellent

strong smell of smoke in lifts corridors bar and restaurant even though there was no smoking in the restaurant

the laundry is too expensive, we were shocked when we got the bill.

rooms are spacious, the breakfast is great and the staff is so kind

the gym, staff are accommodating

the gym was small but adequate and it was empty when i worked out

wifi did not work in the room

from the head and the pipe so it made it difficult to shower also we dropped a bag of laundry on the first day

there is no spa at this hotel

breakfast is good with many options

there was a separate room with a double bed for the kids

the wifi in the bedroom was rather weak

we were able to have a late check out for 500 mad until 6pm which was very good since our plane left at midnight

great wifi connection and also lobby area was nice and clean

comfortable and spacious room, good city views, nice bed and good wifi too.

the condition of the room was bad and the wifi didn t work well on the 5th well

bar is shown in booking

a really trendy and modern hotel, the pool on the roof is a great place to hang out

the pool in the rooftop was amazing, the bar is cool and the staff were exceptionally friendly

girls , guest relations marwa was attentive and so welcoming thank you soo much for your help the spa was value

wifi

we also had room service and that was really good

she did our laundry and left it all nicely folded on the bed, she didn t even charge so we gave her a nice

quite expensive laundry service

hotel everytihings good staff very freindly breakfast also good just a litl noise from the

at the reception provided a superior guest services,breakfast was amazing,staff at the restaurant were friendly

the breakfast is veryy good

breakfast was really poor not expected this type of breakfast

the location was great in the centre near to tramway and lot of market bar & coffee restaurants

a payment of 20 dh for breakfast room service.

also i asked for some tea as room service and this was never delivered

breakfast could be more better coz i remember when i went to this hotel first time breakfast was

ask for a room facing the parking lot otherwise it s a bit depressing overlooking dilapidated buildings

wi-fi was very poor. no one explained the parking rules which costs me a penalty.

good bed and shower. calm although tram line is next to it. good car parking

parking was easy to access

the rooms were great, the staff friendly, the wifi strong and it was functional and clean.

the wifi was a bit weak but other than this it was a geat stay.

they don't have room service, of course for what you pay there isn't

friendly and cooperative owner , the hotel has a good location near medina , the breakfast served was prepared

nice hotel with friendly staff and parking outside on the road.

location is very good, did not take any breakfast from the hotel

actually nothing i wish if there are laundry facilities there

the laundry/dry-cleaning service should be improved.

all rooms have a fridge and kitchenette but not a hob were one can cook something for dinner or lunch which

space for the whole family to sleep comfortably; the kids loved the double sided tv; staff were caring and

i liked everything besides the breakfast

ennoying noise in room 3222, maybe very close to the laundry or ac engines

room cleaning service everyday, and here's paid laundry service if you need

breakfast was meh. no laundry service so i had to go out and find a place to do laundry.

the laundry is not change every 2 days

wifi not working

easily and fast, friendly personal, location is good, hotel is modern and facilities are great (kitchen, ironing

the small kitchen is very useful if you are travelling with your children

a new building , there is all facilities including new kitchen , shower and rooms are all new , very

reception was awesome mrs zainab was very happy to receive us and made the kids very

reception was awesome mrs zainab was very happy to receive us and made the kids very

the breakfast was delicious and varied, and the reception staff were very friendly and helpful

i did not make it for the breakfast

breakfast is free

the tram stop is close to the hotel, breakfast was good, the cleaning great

rooms, no service of rooms, noisy room, poor breakfast, lousy wifi, overall, go somewhere else

the wifi was pretty much non-existent in the room and the shower head was broken.

position (at 35 minutes from hassan ii mosque) and the possibility of free parking are fundamentals

the wifi is rather dubious

great bed! decently sized room. nice staff. great location and free parking!!

the parking spot is right in front of the hotel

everything was broken in the room, laundry service not available in our stay and some of the staff was rude

free parking

the fact that i never got to use the spa. can i get a spa voucher ??? (anyone? :) ?

guy from the bar was very attentive

i stayed at the imperial casablanca hotel &spa and was satisfied with my stay.

menus because they re transitioning, so some things you think you can get, you can t - the laundry says you

professional attitude of the receptionist omaima and the concierge mazin, yahya (helped with laundry), hamza

the manager muhammed is very helpful and nice, the spa manager hiba was very nice too, the cleaner maryam was

pool is not really for swimming although we did take a dip

struggled to connect to wifi. breakfast selection could have been slightly better

clothes were taken in for laundry but were not returned by 7pm as per the service promise

staff were polite, beautiful large rooms, the gym was well equipped/excellent, nice hotel!

new hotel. , location is near the center and sea. breakfast is good. personal are polite.

should install a light to shower cabin :) no swimming pools or spa yet in function

manager allowed us a super late check out which we

in a good location but run down and the hallways always full of dirty laundry and trash.

used the same day laundry service everything came back pressed, sorted and cellophane wrapped

only nitpicking. not much of a view from the small balcony and laundry was expensive

the only critics, they dont have laundry service. if they have this service, all will be better.

have restaurant, breakfast is too limited, next to the hotel there is a bar where i was scammed about a espadon

we were hit with an absurd laundry fee of 2780 dirhams which was never mentioned anywhere before hand in any

had to pay to use the laundry

the laundry service that cost us 75, which

they have laundry if you need also

open buffet breakfast was nice

the laundry cost me 150 mad, which seemed like a scam

we were happily welcomed. in the morning we enjoyed a good breakfast.

free parking in front of the hotel.

in addition, there were no many options included in the breakfast

aircon, no on site parking , we had to pay for secure parking opposite the hotel

we had our laundry done while there and he was so helpful with it

friendly staf - good location - privat parking (very important in this neighbourhood) - room and bed are oke -

morning breakfast

breakfast, there was not enough food, it was until 10am and we got there at 9:30 and all they had

abundant breakfast, they replace quickly

also used the laundry services

don t do laundry here without a hearing the exact price honestly, i at the beginning everything was very

a bit cold, didn't welcome us or volunteer the usual information (which floor the room is on, wifi password,

the wifi wasn t great which disappointed the teenagers!

so had to book room service for a cup of tea

the breakfast was merely okay but we had a good lunch in the hotel restaurant

breakfast a bit ordinary compared to others

the property lied about breakfast

perfect location very friendly staff good parking direct on the street, everything was perfect

no room service

tasty breakfast for

a reasonable breakfast served in reception area from connected cafe at a low cost

breakfast should be added.

cleaning in balcony need strong wifi new equipments for showers ud83dudebf the heating in the

square - desk - balcony, some with a view of the city - quiet things to be aware of - weak wifi signal in quite

the poor wifi connection. it was very spotty everywhere except in the lobby.

wifi horrible. very disturbing when you need to be updated about professional issues.

the bar and service were a highlight

the el patio bar serves great drinks and food - try the tapas, the mini burgers were fantastic

the breakfast room, which is also a bar in the evening was really lovely, a little bit of calm away from the

we also felt the desk staff was not honest about taxi charges and laundry charges and whether breakfast was

the staff is nice; they helped us do laundry for a reasonable cost

final price for laundry was over three times higher than what they told us at the reception the day before

no response to my 2 time request for laundry service

i am not sure if the price 130 mad for 10 pieces of laundry is fair price or tourist price .

breakfast was ok, hopefully they'll have tweaked it up once they're more established.

location,nice new renovated hotel,clean,friendly staff,simple breakfast do not expect too

hotel seems to be quite new, the location of the hotel was good, the breakfast was good and the staff (especially

wanted to have breakfast and was told it started at 7

the staff were incredibly helpful, including arranging safe parking for the car in a nearby car park

- we asked for laundry with the express option (delivered in 3h)

like laundry i have called reception 3 times and nobody came to my room to collect laundry

hotel screwed up my laundry, impacting my meetings, no apologies, no compensation, dont really care with the

gym was basic but satisfactory for a quick visit

great wifi

laundry was super expensive and they almost didn't deliver my clothes because they couldn't find

hotel that is not too much fancy or too cheap, in the middle level, good wifi

free access to gym was good

wifi was working properly from the rooms and air conditioning too , the hotel is not far from

booked a spa treatment and after cutting my sightseeing and returning the hotel to catch my appointment they

there are some works going on so pool and restaurants were not available, but not a problem.

which also happened to be quite spacious the reactivity of staff and their polite attitude the pool and different

parking availability

no wifi working. business center internet connection was out of service.

the spa first class no need to ever leave the hotel

we sometimes noticed a bad smell coming from the near by the swimming pool

was hard to figure out the parking situation, but i should have just left the car with valet when i arrived

there is no free laundry/washing machine options despite indicated

wifi is very speedy at all the time, breakfast little buffet is great and with loads of choices,

very poor wifi connection. almost no connection at all.

shower had plenty of hot water and good pressure on the 3rd floor, along with strong wifi on several bands

comfortable beds, clean rooms, high quality-price, free wifi everywhere

location close to the old city receptionist oumaima very friendly and helpful roof bar is amazing to see the

the wifi was super great, rooms and breakfast too

room service crew always trying to find ways to make customer at pleasant mood.

wifi is unabled to use.

good bar at rooftop, enjoy the view. basic breakfast. clean room. top location

they do not have room service , no facilities , this hotel should not be a 5 star at all

the gym was well equipped but no swimming pool

breakfast was good, with plenty of options

very good breakfast very good food

services and staff arr wonderfull: malak a reception, karima at concierge, & mariam at room service, yousef and

had the privilege of staying at the zenith hotel & spa and i can confidently say it was a truly exceptional

food from room service quality didn't meet my expectation especially with the price i paid for a chicken

the reception area is lovely and a nice space to enjoy a coffee or mint tea

a minor quibble again, please put restaurant information , room service menu and phone numbers to call reception

also it was a decent breakfast which i wasn't expecting

we also ordered room service, the staff went out of their way and let us order some drinks in the room, given

good for short stay in casa close to old town room service dining was

no wifi in room.

had a wonderful welcome at 0100 in the morning from yassir who was incredibly helpful, dounia at breakfast was

breakfast was excellent with plenty of choice and great quality

staying there for new year s eve) the worst part: got food poisoning after a cesar salad from room service

didn t work and room was dark, and found a half eaten twix candy in the otherwise empty mini bar fridge

the rooms are beautiful and thoughtfully laid out, the facilities including the gym are great, the food is

was looking to get laundry done

pricey compared to other hotels nearby. the spa was closed

we arrived late and the doormen and front desk were very accommodating, even ordering a meal for room service

is a spa downstairs but i couldn't see what it was like - i assume that you have to book it in advance

so glad i booked the hamman spa and massage - superb

despite repeatedly asking for them, i am only told they are coming back from the laundry, but they are never

- no laundry as they said

breakfast

in this place was fantastic, kitchen, balcony, the mother of the king bed, good breakfast and the peoples that

was a suite , had a big space for kids

same-day laundry

we ordered a shuttle taxi to the airport and laundry service

spa experience was a bit too expensive for us, so we didn t try it

the spa need to work on being a quiet zone

wifi is not working on my room. i asked them to fix it no one showed up

could have been better: wi-fi coverage across the property, laundry service is deficient

so, to kill the time, we used this time to do our laundry

staff was helpful with finding a cab to the casa voyageurs, sending some shirts to a private laundry (the hotel

helpful staff, spacious room, secure parking just across the hotel and excellent view

really nice! very clean, comfortable beds and ac/wifi worked well.

bad,,its not clean at all,,after 4pm they dont have laundry services or at lest iron,,they have only one iron

hotel with a polite staff and free self-serve laundry

laundry service is expensive (payment per piece)

lots of onsite facilities eg bar, restaurants, gym, laundry rooms etc

a shoe cleaner, a free laundry on the floor, the juice flight

the rooftop bar was not so great

it also provides a wonderful breakfast (at additional cost) and has two on-site restaurants, both of which

within the hotel such as both restaurants excellent, breakfast fresh and delicious, rooftop bar classy and very

nice people at front desk and room service

in room wifi could be better

my stay, i noticed a clear difference in how guests were treated at breakfast

s very luxurious and perfect i loved the gym and the breakfast was excellent the staff where amazing in the

variety of restaurants and lounge bar are

outstanding breakfast

during breakfast like: phones must be silent, smoking forbidden also outdoors, no excessive perfumes

able to have laundry sent out, roomy, friendly staff

room was very clean everything you need was there,kitchen was well equipped and no road noise

good wifi and great position for business or pleasure

they thought of so many little details, like a soft bath robe, extra slippers, and personal room wifi

house dinning/breakfast could be added for extra comfort of guests who wishes to dine-in their rooms

rooms are good,location is noisy, laundry slowly, restaurant expensive...

kids room was smelly, we were offered other rooms but not close to eaxh orhers so we declined

room was dated , restaurant did not serve alcohol & felt judged ordering alcoholic drinks at the bar as a female

whether you re relaxing by the pool, indulging in a spa treatment, or enjoying the vibrant atmosphere of the

best breakfast in morocco great restraunts and bar area

wasn t aware of laundry prices. my fault.

laundry service, while convenient, is very expensive

breakfast simple but good

obliging about late check out

is no bottled water there is no minibar there is no room service no tea or coffee anywhere there are not even

the housekeeping and laundry service

the serene environment and the wifi connection

wifi is good and the breakfast is always good

everything was quite good: the room, the location, the breakfast.

staff was helpful, but eager to clear the tables during breakfast, so when going to get a coffee refill you

the hotel provides a laundry service but business travellers like me may arrive out of working hours or simply

sea view room gives to a junkyard and the rear of several apartments, laundry hanging on balconies

no drawers for clothes . need laundry.

the wifi was slow

good room service and nice staff

staffs absolutely went above and beyond to help me with my laundry and i was so thankful for their help

sinks are too small water splashes down to floor did not turn down service laundry service was not on time and

when i ask for any thing like laundry or housekeeping

when i ask for any thing like laundry or housekeeping

breakfast was excellent

room and facilities not clean, wifi not working, lots of things missing at breakfast

liked the speed of wifi

amazing amenities and rooms. breakfast was yummy

gym equipment was not usable, some of them were broken.

gym is not big but it has everything you need

breakfast was the usual - bread / jams / pastries and an omelette - which was expected

room service: can bring both food and drinks to your room

hotel is in a quiet area of casablanca and has a parking spot in front of it

hotel staff were helpful and nice to kids. comfortable stay in very convenient location.

parking spot not always available

the breakfast is poor, very basic. the hot water is also an issue, they must fix the issue

breakfast was great ! lots of food.

the staff are friendly the room is very clean the breakfast is perfect good wifi warm shower

everything is good except wifi and breakfast they must improve it

very nice breakfast, included in the price, made this property good value for money

they offered me a few free meals to cover for their deficiency and free laundry (which was no good because the

toilets had no water hose, laundry service is a bit expensive but very quick and efficient,

people at the reception, speedy check in, great people for breakfast to serve, i love the cheerful ambiance in

tiny gym, broken loo, broken shower.

uninterested reception team very poor wifi impossible to use for whatsapp calls appalling housekeeping

great service from doorman, bellhops, reception, laundry service and restaurant staff

we couldn t be happier about the welcoming staff, the beautiful rooms, the delicious breakfast and dinner,

well equipped gym with free weights, weight machines and some cardio machines as well

breakfast i didn't like being a vegetarian

towels are available at the pool

had to phone reception twice to have laundry picked up from room

clean and very nice bedroom i didn t expect that the staff was really nice i love the spa really want to go

the wifi speed is very low. the tv cant be watched

clean, very kind and helpful staff, cleaning ladies, car parking staff. exceptional!

we didn t use the pool or gym so can t comment on those

the wifi was excellent with no extra charge or the need to constantly reconnect

breakfast, very comfortable room, very friendly and helpful staff, great location

where each one goes i took one and it smelled strongly of food and cooking + it took me to the kitchen area the

the breakfast was tasty and filling, with a nice variety of options

the breakfast was amazing, and everyone was so welcoming

the style and size of room access to kids pool

breakfast was a real highlight: lavish, varied, and absolutely out of this world

the bar staff were especially accommodating

royal spa package was 5 hours of pure luxury and very worth the money

rooms big and comfortable parking staff friendly and fast in bringing car from

laundry, customer service, common sense, lifts, ventilation, toiletries, safe

location, clean rooms, excellent laundry service

no laundry service on weekends,

wifi needs to be better

i loved the bidet!!!!!! 24/7 room service was awesome!!

laundry service was stellar

in case you need to do your laundry, they offer laundry services for only 70 mad for 5 kgs

housekeeping offered daily cleaning service and i also took advantage of having my laundry cleaned during my

staff super friendly, laundry service was great

parking nearby which could be a problem if travelling with kids