lack of guest laundry.

desk didnt have quarters 4 the laundry machines big no no

only complaint i will give, is they provided guest laundry facility, front desk sold laundry detergent, but

the laundry don't waste your time or money

our room was near laundry etc and doors were slamming early in the

especially if you have starbucks products we stayed on 2 nd floor , caution tap for painting laundry carts next

sadly the rooftop bar was being renovated but this was communicated to us at booking and did not effect our

have stayed there many many times with wife and kids,this however bluntly sucked

getting to the rooftop bar took some time. not really a criticism, just a fact.

the staff was friendly and helpful, the rooftop bar offers great views and they have these really neat heaters

passing laundry, picking up trash, helping with luggage etc

le) (his tag said )went in front of us getting on and off the elevator with his huge laundry cart leaving no

they had guest laundry which was a bonus and very helpful

to help, pool super dirty, wasn't cleaned at all, room wouldn't be cleaned every day, coin laundry didn't work

stay at room 103 is close to the laundry room and smell like it

one thing that made my experience upsetting is that my kids found a some kind of pill packet with a pill in it

the gym, pool, renovated rooms

didn't have breakfast but we had room service and everything was delicious and in big portions

pool was nice - though i wish staff would have been friendlier as i had two kids with me

the room service breakfast we had was wonderful

was great the rooms the staff how clean it was the breakfast was amazing the pool was clean the veiw everything

seemed lots of things didn t work,phone wasn t working,fitness too was closed, no hair dryer,breakfast ran

also it would be nice if they had a cut off for kids in the pool

ample space in our room: small kitchen, work desk

was very clean and a great room with kitchen area, tv and hairdryer

laundry

of near beach great customer service when needed money for laundry and since running late got offered late check

breakfast was super delicious

the ambiance in the pool was sooo good i can not recommend it more

the heated pool, bar, arcadi room and kids activities in the ballroom.

my room was in-front of the laundry room so it was to noisy in the middle of the night

rooms love the bed and cold ac, free laundry room usage

online paid but when we got to hotel charged us 75$ more said we didn't get charged pet fee explained it should

has a full kitchen, ice maker (u need to turn it on), utensils & plates, even dishwasher detergent & soap

i would highly recommend this hotel, because of the kitchen, manager mr

they weren't operating a laundry service at the time but did me a favour because i'd run out of clean clothes

she paid special attention to my kids and made the trip even better for them

if you want to be able to sit down / lounge and still keep an eye on your kids, but don't want to pay hundreds

the entire staff from check-in, shops, pool, room service was the nicest and most polite than i have experienced

outside pool was so fun! the kids had a blast.

was cold staff acted like they didn t want to be there (front desk) no soap in laundry room dispenser took

not sleep as there was so much noise from vending machines in the corridor and i believe the laundry room next

no plastic bags for laundry

pool was closed for construction, but they offered a shuttle to the san luis

from the pool very slippery, there was lots of people due to cheer competition so lots of little kids that didn

fitness room is too small and doesn't have enough equipment to accommodate more than one person at

breakfast , free snacks, cleanliness, staff , everything

breakfast was great too

the small kitchen area in my room was filthy

the indoor pool and hot tub

didnt like how the price did not reflect the amenities, no microwave, no close nor free laundry, no free breakfast

only available microwave was down in the basement in the laundry room which is pretty isolated and creepy at

to travel to laundry room in parking garage area to use microwave

the facility has coin operated laundry, which is good for washing beach clothes, but the change machine was

that the laundry room coin machine was not working the past few times.

we did our laundry in the coin-op guest laundry, and the dryer took forever to dry.

no change machine for the laundry

on you immediately after they open so watch out and the other i noticed the top of the plastic laundry bag they

that dryer vent that is blowing lint and hot laundry air all over the front of the property

didn't work in the room, bathroom tiles missing, grout missing, room was dirty upon arrival, laundry facility

good location & good breakfast..also glad they had an ice machine & laundry...

bath towels , two queen beds , drinking water to fill , excellent location, gym , swimming pool , laundry

, on site laundry unit, there s a hose outside to wash off and a

the only thing good in there was the laundry room

laundry; washing machine not working.

the laundry was just one machine and quite expensive

they didn't have the keys for laundry stuff

the pool was not like the pictures and laundry room dryer did not

we are traveling and having a place to do laundry was a real plus

dryer vent was disconnected in the laundry area

the coffee bar was also great

i loved the pool too

the hotel was packed with out of control kids

one had to go through the front desk for almost everything, for example, room service, and this caused delays

too many kids in pool

food left in the refrigerator drawer, only two small towels in the bathroom, i went to ask for laundry bags

the grill area outside the front lobby and the lounge area by the pool

my daughter loved the pool and i loved the pool bar

pet friendly. staff was very friendly.

were slightly thin, or maybe just lots of kids running the halls above us and you could hear toilets flush next

right on beach. kitchen great as well as laundry access

close to the beach, great views, nice pool, laundry in room.

i did a load of laundry and the dryer was broken

i could hear them doing their laundry, banging doors and children crying at 11 pm

fabulous location on the gulf. nice pool and hot tub. room came with full kitchen and laundry.