laundry: washing machine was out of order apparently since several days

bed was clean and comfortable. the breakfast was no big deal. the indoor pool was ok.

bed and breakfast

people from setting up lawn chairs and coolers in the parking lot in the handicap parking spaces

parking lot was very dark

laundry equipment was out of order

has laundry facilities, however did not have any change (quarters)for use in the machines during my

it was on the mississippi river. only 2 miles from leclaire. breakfast was good

pool could have been a bit warmer

also, we are not fans of all the dogs walking around in this pet-friendly hotel

there was a laundry ticket, but no plastic bag

only down side for us was that there was no guest laundry, although we were directed to the nearest laundromat

easy to find, ample parking, clean, quiet, near several nice restaurants, friendly employees

there was a small gym area where you could also fill water bottles which we really appreciated

the grounds needed a lot of work, such as mowed, weeded, parking lot had holes

laundry room was nasty and some of the drawers in the kitchen were the silverware was

very nice rooms only issue i had was the laundry room is very disgusting. hair everywhere

the room was probably the cleanest room i have ever stayed in, the breakfast was phenomenal, the gym had a wide

kids everywhere running around unsupervised screaming n unruly

also, the parking lot was lit so brightly that it felt very safe to leave the car there

not fully up to par. no breakfast or laundry service.

we were able to get up early and the kids were able to swim

kitchen staff/breakfast server was rude

clean and comfortable but see comment below regarding cleaning services, somewhat decent gym (some equipment

hotel was very busy and we were told there were no extra towels due to kids taking them to the pool and they

see spa and pool issues

that were very accommodating with early check in

view out the window bed was fine kitchen very stocked the suite concept is great

i had no idea there was going to be a full sized kitchen and kitchen utensils

breakfast was good

the breakfast was exceptional

clean and new hotel. great to stay. breakfast was good.

accommodations wonderful. breakfast was fabulous - person working breakfast was superb!!

to start, no bar or kitchen to speak off, breakfast area felt clinical like a hospital waiting area and the

breakfast could be better

loved that we keyed in and out of the pool, gym, laundry to provide that level of security

if you don't like kids, not the place you want to stay

parking was tight

i can see making ppl pay for breakfast, but hotel should always offer complimentary coffee.

close to family. pool was nice.

the pool was a little hard to find at first.

shower tub was very slippery and very narrow i had to shower holding the shower bar at all times that s how

place is clear beds are comfortable, and the pool we love it food and the arcade my kids won't stop talking

smoking is permitted in the casino

clean facilities with working hot tub. free parking garage nearby.

a bigger breakfast menu bacon eggs etc need to refund deposit right away should not have to wait 10 to 14 +

breakfast was good

the only downside is parking is slightly inconvenient but very minor issue and definitely won t stop us from

nice rooms, great customer service, right downtown, complimentary shuttle to the nearby concert, and free parking

with the room we changed our plans and just stayed in the room for the night and ordered room service instead

great customer service, right downtown, complimentary shuttle to the nearby concert, and free parking in a

free parking with hotel access through the garage. the hotel lobby has a nice setting .

our room smelled like dirty laundry and was dusty and dirty feeling

breakfast and enjoyed the indoor-outdoor pool and had laundry available, rooms were great with a view of the

we had to call the front desk more than once because kids were running up and down the hallways after 10

breakfast offered several choices for food, juice, and coffee with ample space to enjoy a great

the stone flooring around the pool. it was uneven and hurt my feet to walk on it.

no laundry

comfortable beds and pillows access to pool and spa

good location for my needs. nice pool and h8t tub. enjoyed my stay.

easy check in and out, free breakfast and wifi.

tv channels were good. wifi was good.

free parking fitness center bath tub breakfast

quiet rooms, very clean, good breakfast

friendly , kids had a ball in pool and spa

the pool was open and breakfast was being served !

staff was friendly, the pool was fun, the breakfast was great, the room was clean, the bed was comfortable, and

we had to do laundry out in town

fitness center, no laundry facility, outdated bathroom, outdoor garbage was not picked up

no laundry facilities

and no laundry

no laundry facility

the laundry facilities were very convenient

the breakfast was delicious

it was quiet, clean and tucked back out of the way. pet area was clean.

breakfast was a very good variety to choose from

could use more parking area.

i like the food room service pillows all fantastic

we would prefer later pool hours

the lady at the bar was friendly.

people were in the parking lot playing corn hole, yelling, and playing music till almost midnight

unattended children in the parking lot at night, i know the sports complex is a big draw for your hotel but it

of the main reasons i chose the hotel was it's swimming pool

loved that the motel is pet friendly without an extra charge

with personal attention from the kitchen staff

wasn't expecting a full kitchen and living room

have a great experience at the element-great location, good price, clean, love having a kitchen in every room

bed, hot shower, mini-fridge & microwave, clean & convenient with shared facilities like coin laundry & ice in

laundry facilities and comfortable room.

wifi was in & out

upon check out she was charged a $150 pet fee for a cat

i also loved the indoor pool, my kids had a lot of fun

the hot breakfast, laundry facilities and the peace

i like that there is a laundry facility

and they didn't want to accommodate for it in any way shape or form no pool no jacuzzi no gym no laundry for

breakfast provided could have been a little better.

they advertised a casino and they have no casino

the pool needs to be 5 degrees warmer

three kids were having a great time but their screaming made us leave

free parking(

pool and hot tub out of service, laundry out of service, breakfast was al sugar and bread

laundry was being folded in the lobby, not a good practice

after my first 2 days i requested to be moved because i was dorectly opposite the laundry which made too much

location, easy smooth check in, good parking, quiet at night, handicap access bathroom/shower

the pool wasn't open

and laundry services did not work

extra pillows, linens for the pull-out, laundry basket---needs were anticipated

everything from room size to the pool.

workout room size of rooms with full kitchen like being at home great friendly nice staff

the staff working the kitchen was uber congenial

pool size!! very crowded and noisy!!

the free breakfast, fitness facility, and location made this an okay stay.

also movie theater right across the parking lot was great

breakfast was great, location just off i 74 was good, two great places to eat and theater next door

kids slamming door to the stairs and running the hallways due to traveling baseball

clean and new hotel. helpful staff. great breakfast.

desk was friendly space were clean room was comfortable and breakfast server was

gym looked great but no time to use it

such a wonderful place to stay! the breakfast was also very delicious.

limited parking

only other small complaint was the pool area did not have very good ventilation

would ask my spouse for a smoke, lighter, ect everytime he saw him, and since out room was by the pool where

the bar and breakfast area are always so nice.

liked that i could park my car in the well-lit parking spot right next to the entrance closest to my room

did not have spa service

nice pool and hot tub area

very clean & updated. excellent breakfast. helpful staff. family friendly.

very clean and comfortable. the pool was warm and my kids had a blast.

pool was very small

very clean and comfortable. the pool was warm and my kids had a blast.

parking lot had some potholes and such.

hot tub, breakfast, quietness.

was a little busy getting into parking lot but we made it just fine

the fitness room was tiny, poor equipment, and sooo hot with no fans

wifi was not good.

casino smoking policy

loved the gift shop and spa salon they employees at both were very nice and helpful

how much we spent there was no room service, everything closed early for a casino

no info on wifi to buy or free and cell service is sketchy.

were looking forward to the pool and spa, when we arrived the pool was closed for maintenance and the spa was

the pool and bowling alley were a hit with our kids

we enjoyed the indoor hot tub and pool

ordered room service for breakfast and it was wonderful

no room service menus on check in whirlpool stopped working

pool and hot tub was outstanding, and not crowded like most hotels i've stayed in

the pool and the bar plus security

room service had very limited hours

rooftop bar was great had live music the night we stayed

and room service needs work

ordered room service for breakfast and it was great

i also enjoyed the guest laundry and that there was an indoor grill

pool was not open (in june

breakfast not included but there is a restaurant on site and discount coupons were given to us when

dora at the front desk and the two women who took care of visitors in the restaurant for breakfast

floors could have been cleaner and would have appreciated a second bar of soap for the shower

they did all of the work; breakfast, housekeeping, laundry & reservations

no laundry and cigarette smoke was present a few times during stay in room.

when we came back to the property later that night, he was folding laundry

really would have liked it if there were a fitness center and laundry available

the parking lot was really the only olace to

the breakfast is amazing and beds are so comfortable

very clean and quiet rooms. fantastic full breakfast was offered. staff was very friendly.

nice breakfast, even during covid. clean rooms.

breakfast wasn't much due to the virus restrictions.

fact that it wasn't mentioned at all that the pool was closed

a complete room service once during our stay would have been nice too

have the breakfast

own bathrooms joined with a nice sized common area with sofa chair dining table and good sized kitchen

light in kitchen not working

have four kids and we're expecting to be able to swim but their pool was down the whole time and still wasn't

the breakfast was great.

we went to the pool d their was feces in both ends of the pool

breakfast was great. homemade eggs. staff was great. we were only there nine hours. it was good.

breakfast included water soaked eggs and ham

the room and the hotel was clean, organized breakfast was good.

bed was fine had to ration the towels, no laundry detergent, breakfast is just a waffle, coffee- well bring your

guest laundry's washer broke down during my stay before i could use it, but it was the weekend and i

staff all over lobby sorting laundry

for which we booked this hotel were all dysfunctional--the pool and hot tub were broken, the laundry didn't work

they neglected to tell me that the laundry room was being redone and closed

laundry is one washer $1

the fireplace in the room didn t work

i really enjoyed the indoor pool and used it daily for exercise

the bed was okay and the fact we got a suite with spa was nice.

addition to the above, the parking lot had a drug dealer going car to car, and a prostitute sitting outside in

was very hard to enjoy spa and pool with a kids bday party going on

motel is spacious, with beautiful and modern decor, a very warm pool and it just makes you feel welcome

pretty much all the equipment in the gym didn t work

the restaurant served good dinner and breakfast

very clean. rest. and bar on site. great breakfast

had laundry facility

staff was friendly, pool was nice, room was clean.

i ended up just taking the kids home

the pool area was clean and pleasant, and the room had a microwave and mini fridge

the pool