i had my laundry sent out as soon as i checked in and it was done by the time i returned from dinner that

was a laundry store directly opposite our room and during both days of our stay we were woken early by

the location was brilliant, staff very helpful,swimming pool a bonus really enjoyed our stay

no room service.

the wifi signal was weak. the water flow in the shower was also not strong

the hotel and its restaurant / bar area is surprisingly larger than the photos indicated

wifi was a bit erratic but survivable

told it was fully booked, surely they should have breakfast availability for all guests, rang for room service

they were understaffed for the bar food understaffed and under trained ...food was lovely though

wifi was not working. staff said they would boost didn t really work out

laundry service was very convenient and considering options, the best choice both for cost &

a bit tricky to get back into. no onsite laundry, however there was an

it was only 2 nights, even our kids were sad. will be back.

a spa experience would ve been welcomed

came in early with 2 kids and the staff could not have been kinder not only did they let us check in earlier

upon return, the room had been cleaned but the dirty laundry was left outside our door in a bag, where it was

parking is convenient and service was overall good

the bar dinner was lovely, as well as the complimentary breakfast

was excellent, great facilities including a good gym

a great selection of food for breakfast and the food in the bar was so good

only thing missing from harvey s point is a thermal suite & swimming pool

great evening meal only bettered by the breakfast

the location and quality of our room was excellent. ev charging was helpful.

and wide corridors,attention to detail and of course the reading room,breakfast fabulous,and the bar food was

every staff member that we encountered from receptionist, grounds keeper, bar staff, restaurant staff, were

pool closed too early for kids on saturday evening 6 pm much too early

spa is excellent, pool is great for adults & kids, breakfast was delicious and staff are efficient and friendly

breakfast, easy parking, comfortable rooms / beds, sea view

the bar swimming pool, beauty facilities and the general look inside hotel

family friendly fridges in rooms, good wifi beautiful view of mountains from lobby had wonderful treatment in

our same day laundry took 48 hours to come back unwashed

no laundry bag, no hair conditioner, no face cloths

staff were quite helpful when we inquired about laundry they were honest and let us know it would be cheaper to

mini golf was fun

an unfortunate incident when i had to put my chicken back to the kitchen as it was red inside

fantastic staff. great at getting our laundry done for us especially!

laundry was not cleaned the bed had a coffee stain as accidentally spilt but the cleaner turned the

of the key reasons to stay was to use the laundry, advertised on the booking

overlooked very small car park so was noisy at night (possibly because it was weekend) and then laundry bins at

modern with a lovely view of the river with swans and ducks with their offspring in tow :) good wifi and plenty

for the drive down they didn t take responsibility and told me it was to late for me to us the laundry services

in the comments say pool and nobody knew about it

clean nice room. very friendly and helpfully staf. good restaurant. good wifi

wifi did not work

night mid week and no breakfast included was poor value in my opinion and you couldn t use the pool / sauna

exceptional we immediately booked to return in november with our kids

staff and room service was excellent

everything the spa the rooms were spotless

the room was beautiful with a lake view, the dinner, bar and grill were all exceptional and breakfast too

we stayed at the lodges so it is 2 minutes drives from the main building, when the wifi didn't work we called

swimming pool and gym, really good to have

wifi is poor. breakfast overpriced

wifi was ok, so if you require it in the bedroom, be aware not great, ok

bit more time as i was looking for an extended check out but couldn't get any later than 12 & the room service

were excellent at reception and bar area, bar maid very helpful with my request to watch the football

even the laundry girls along the corridors are consistently sweet & smiling ud83dude03, despite their

also, the same desk clerk recommended that we do some laundry at the petrol station across the road, but the

room service food, unfortunately we weren't happy with it but when we raised the issue with staff

the bar has a wonderful choice for dinner

cleanliness,friendliness, comfort ,amenities all superb including the pool and the gym

breakfast and evening meals excellent

just .. improve wifi network..!

breakfast well cooked staff on duty very friendly and new us from other times we stayed

breakfast was beautiful loved the fruit cocktail staff were so helpful and so pleasant

our evening meal and drinks in the bar were superb

room was over entrance an the laundry lorry arriving at 6 30/7am was very noisy.

they also provide cereal boxes which will be helpful if you travel with kids

breakfast was good, i would have preferred a coffee machine. parking was easy and ample

the kids loved the breakfast of pancakes and nutella

our kids thoroughly enjoyed their surfing lesson and it was a lovely relaxing experience to visit the

liked the cleanliness, laundry stock and the receptionist was approachable and pleasant.

i used the spa in the villa rose and enjoyed the entertainment in the connecting function building

scruffy gym

very out dated and away out of the road , and even our breakfast door hanger wasnt collected for room service

breakfast very friendly staff quiet sitting area separate from bar and restaurant plenty of parking although

the breakfast we received to the room on room service was poor.

breakfast was amazing and so much choice

breakfast was delicious

hotel bed it's self was so comfy i had to take late check out

good bar and food great staff.

witnessed cookies provided in room on laundry cart in a

location to town centre , secure car parking , clean , comfortable and stylish with great food and fantastic

lovely central location and hotel very good breakfast ud83dudc4c

the bar person said they didnt have that ingredients, so between him and the bar manager they agreed to

the free wifi was simple to connect to and more than adequate for using streaming services

only downside was , we seemed to be quite close to laundry, and the washing machines were used during the night

kitchen, good shower and bathroom

inconvenient with pre-teen kids, probably problematic with younger kids

loved the ev charging spots, facilities on site were good.

and helpful food excellent location convenient to town and shops rooms comfortable on site parking

the corridor outside our room was treated like the storage area for cleaning and laundry because the trolleys

there was a a few very large laundry bin parked in the hallway to our room which was very unsightly

attire of some of my fellow diners, and having a man looking like he has come straight from the gym or sauna

porridge was bland and towel given at pool was like a tea towel

arrived on the friday evening and there was kids swimming lessons on

lovely location and outlook, easy parking, helpful staff, decent breakfast

breakfast was excellent, the staff even ensured freshly made pancakes for the kids

wifi was poor

the hotel was fab and the staff were very accommodating when we requested a late check out

found it hard to get wifi, didn't have all my passwords with me. so i didn't get it