laundry runs from only 9am to 4pm; there should be irons in the rooms if laundry won t be open

i particularly appreciated that they upgraded me to a pool view, which was very comfortable and had everything

welcoming with traditional tea the amazing swimming pool and the bar with local jazz trio - great and of course

very nice room view free and fast wifi the ideal location thank you very

the room service was very slow and the food wasn't what i would have expected

the rainy park for kids.

family friendly, lots of space to play two wonderful pools with slides and everything for kids, they had an

to go and get a taxi every time you wanted to go to the centre, the pool was great to have, the kids loved it,

the location of the establishment is highly favorable, and the gym and swimming pools are of excellent quality

the pool was clean and fun to use

animation team was excellent in keeping guests busy in the pool, gardens and kids at night with different shows

carpets etc were outdated and old gym facilities average. food a little expensive.

period of time between 5:30 and 7:00pm when we were unable to get food due to the pool bar ramping down services

s a was lovely hotel , had a beautiful pool and spa and hammam facilities i booked this hotel last minute and

fab gym and swimming pool a very quite and accruable location

laundry service is too slow. i had to follow up several times to met my stuff back.

wifi is very very bad i was surprised that a 5 start hotel don t provide a room shoes, we was

customer service and the shuttle car going to medina and back 4 times daily.

the rooms were spacious, the pool area was clean and decent food options were available.

i also really liked chaima from kids club

the view from our room overlooked a pool that was under construction, which is understandable.

for example the gym

staff did not always give relevant information such as what times the shops opened and the & the spa was not in

wifi was very bad , breakfast same thing everyday i will its a 2 or 3 star

the parking was full i wouldn't go back and would not recommend it

laundry services were really expensive

no bar during ramadan

the showers are modern, the cleaning service was really good, the walls have funny art, the breakfast is amazing

nice clean room, friendly staff,good buffet breakfast

ice machine, not rooms have fridge and difficult to organise room service, its easier to go to the rooftop lounge

especially one of their staff muhammad, he is very warm hearted that prepared very early breakfast for us and

its also overlooking a big parking lot nect to a mall- so super dirty and loud

not wanting to stay in the center we looked for a hotel with character that could provide secure parking, which

breakfast was delicious and the presentation was amazing

the location is unbeatable don t miss the breakfast; the selection of fresh pastries and made-to-order

rooms are very large with en-suite bathrooms and breakfast superb with wi-fi working 100% all the time

so clean and freash smelling with a big swimming pool

comfortable bed and pillows, stylish interior, very good food, fantastic bathrooms , very special breakfast,

pool was large & hot and the villa was very clean smelling of roses

cool pool, we spent so much time there

i really enjoyed the stay in kech boutique spa and i will certainly be back

breakfast is excellent, with a wide choice, and bar snacks are good too

size of room was great and cleaned once a day. breakfast had a lot of choice.

generous size , private balcony super clean, pool area very well attended, fresh towels etc the bar by the pool

the inner courtyard contains a beautiful pool and seating area, and a few rooms open onto this

iron wasn't provided, pushing guests towards expensive laundry service

lack of irons to press our clothes, however, there was a laundry service for a fee

no iron available upon request - only room laundry service which is not great when you've just arrived and want

be coming out and require you clothes be ironed you have to pay for each item to be ironed by the laundry service

room very big and clean, resort very nice, breakfast delicious. town center 10 min by taxi.

the place is very quiet, ideal for a peaceful time away from our kids :) i enjoyed the hammam and the relaxing

it was clean, wonderful, pool was heated, food was amazing, spa and jacuzzi was absolutely relaxing

very nice spa area

i loved the peacefulness of the area and the pool view

no alcohol served/lack of bar (however the driver drove us to the supermarket to buy beer/wine so we could be

staff , accommodated early check in so our kids can rest

indoor pool, 247 room service, fast internet connection throughout the hotel.

to, or for basic browsing sometimes the hallways smelled like food the music around the swimming pool and the

staff , accommodated early check in so our kids can rest

pool and stylish spa big rooms and very comfortable beds excellent breakfast and good bar for lunch at the

the daily breakfast was amazing - very big selection of food and i especially loved the omelet/egg bar where

the trees around the pool could be trimmed a little to allow more sun..

the garden is well maintained and there s a little outdoor gym

suggestion would be to supply some water in the gym area and maybe a fan, as working out in this area was pretty

excellent spa treatment

excellent breakfast

having private access to the pool followed by moroccan hammam

rooftop sunbathing was great apart from wish there was a pool on the roof instead of hot tub

service&restaurant the piano bar is excellent swimming pool&roof space is peace and

staff are really helpful & friendly and breakfast is great

breakfast each morning was also very delicious

the breakfast and dinner were all lovely, freshly made and plenty to eat

we had no time to try the hammam on site and were a sorry the pool was not heated (guest house only opened 10

the breakfast is generous and beautifully prepared with fresh ingredients, and the coffee is excellent

decorated, luxury textiles, spacious and well organised heated rooms (we had three), lovely breakfast, fireplaces

service in the restaurant and snack bar live music in the pool area

confort, breakfast,very large rooms and nice garden

the room service i forget my towel in the garden is fine when i i ask for another one he hahahaha told

nestled within its grounds are two expansive swimming pools, complemented by a refreshing kids' pool, all

swimming pool was nice the staff were friendly and especially kenza from booking office was so responsive

tasty and huge variety of breakfast

large room, amazing room service

pool unfortunately isn't really in the sun, however it was still very nice and was great to have a

swimming pool on the rooftop, near the brilliantly locate rooftop bar and restaurant

the room was excellent, we loved the little patio where we could have our breakfast or drinks

breakfast and food offering simple but very nice indeed

if moroccan sun is burning too hot, then it s nice to relax by the pool that doubles as a jacuzzi

the rooftop pool was clean and beautiful

the breakfast is traditional morroccan and very tasty

room above (and that s me being picky as it was a handful of times) and a lot of bread based breakfast options

the spa is one of the nicest spas ever

the pool was a serene place to relax and cool down after exploring the hustle and bustle of the medina

the spa was absolutely incredible

fantastic rooms, architecture, breakfast and spa facilities.

the spa is also fantastic, and services provided were good

little riad brilliant location, excellent breakfast - staff absolutely lovely courteous friendly and always

the indoor pool could be heated

breakfast was good and the room had enough space for the family

the spa staff was also wonderful

staff were fantastic, husband got beer, rooftop terrace lovely with great breakfast

we wanted to book a spa and the one we wanted was full so they gave us another recommendation and helped us

also the breakfast was served on a very nice rooftop with a view of the city

breakfast was delicious, comfortable and nice room, riad has a very nice atmosphere

beautiful property and great quiet location, breakfast served in the terrace was amazing

room was a bit dark and small (one large bed and 2 small beds for the kids, felt quite packed)

the courtyards, spa, pool - everything was just lovely

noisy, and challenging but v de o was a slice of paradise - from the gorgeous slate-coloured pool to the cozy

breakfast in garden was super special

overall, the staff were simply wonderful and the pool area was serene and comfortable

we also had massages at the in-house spa which completed a magical stay

could not reach laundry service

sent clothes to laundry in the morning and was supposed to get them back by evening but they did not come back

can hear ur side rooms and vicerversa in addition people hang there laundry in the rooms window i felt i am in

the property is very well decorated all over with a nice central swimming pool

its very nice location to stay , excellent room service and

friendly staff, free parking, opposite shopping mall, and walking distance to some nice dining options like

great swimming pool, with a very large number of good sunbeds, poolside bar and cafe - great for lunch and

at meridien after our riad stay, the place was large, quiet, clean, comfortable and had good room service and

talking about the hotel they did offer us to stay the rest of the day, gave us a massage in the spa (was ok

we stayed with our 2 kids and had our rooms next to each other

had laundry done during our stay and we should've asked what the cost was going to be before we had it

the breakfast is fantastic and served at the terrace

was perfect, the staff were so helpful & friendly, great riad and very comfortable, the pool is a total bonus

not only was it a beautifully done riad on the inside- it also had a relaxing, watery-blue pool to cool off in

service, rooms and breakfast is very good.

decor is beautiful, the riad is extra clean and the food - breakfast and dinner (order the morning you want it

excellent breakfast with omelettes, crepes, and ultra fresh oj

there with a large group of friends (4 families, 7 kids aged 11 to 18) in an outstandingly hot (for moroccan

i would highly recommend this mall for a family with kids

all the staff were very nice and helpful and the breakfast was good

- the laundry service could be improved by providing a laundry bag

the room was amazing, spacious, clean and the sent of the laundry made it even special

, we were told there are none available no towels to dry off we were told all towels are in the laundry

) the spa was amazing as well

only criticism i would give is that the pool bar could at at least service drinks, even better a beer, but

really lovely rooms. water park was great for the kids.

good gym

location bungalow was great water park proximity excellent for kids water park french restaurant

thanks to staff for late check out

really lovely rooms. water park was great for the kids.

the spa and hammam experience is worth the stay alone the hammam royal is beautifully designed, and

liked everything, i d add ice cream to the menu to accommodate kids or some kind of treats for

warm outdoor pool, location , cleanliness

that the hotel has a lounge and spots you can hangout you dont have to leave, the gym was nice, breakfast

the room service is a disaster, a tray stayed 3 days outside my room with food in it

was good and clean ; breakfast was super ; concierge service excellent ; did not use much spa facility as busy

in addition, my laundry took over 30 hours to be returned, despite paying for dry-cleaning and express service

staff was amazing, and the location was superb, the food was 10/10, the room was exceptional, the spa was

only downside was the breakfast if we are being really picky, at a top rated hotel we did expect a little more

hotel is amazing such a great location breathtaking facilities incurring the rooftop and indoor pool/spa

when ordering room service, items we had asked for were always missed (even when they repeated back the order

family and very gentle atmosphere the location the size of the garden the spa and bathing

the free mini bar was great, and always promptly refilled

the fact that the pool staff is getting the coushins away before the end of working hours and they and not to

big shout to the most helpful ladies in the spa their kindness made us feel so welcomed , always smiling and

awesome totally clean great breakfast worth the price

there are no irons in the room but the laundry service refused to pick up our clothes and kept saying they

expected for a 4 star and when i called for an iron one was not available as they have their own laundry service

no irons in room. laundry services cost. breakfast was ok.

also, laundry service is awful it took 3 days to come

if you want to use the laundry, it takes a few days

in the hotel and it's worth noting that the palace is separate -- but we were able to use the gym, playground,

the spa & massage

is a great hotel with all you need on resort to bar and club and casino and shisha bar also and locations close

nice bar area

parking was a hot mess.

loved the gym. staff very attentive and friendly. food was delicious.

the gym is very well equipped and there is a pool, but it's not the biggest, but good to cool down

beautiful trip to marrakech had an amazing ending in this hotel, the breakfast is absolutely incredible and the

room was clean good wifi location about 20 min walk from jema el fna

we loved the sky bar and dj s music was excellent

wifi was a bit shaky at times.

wifi did not reach our room on the third floor

wifi was just not working in my room but works in the lobby

location, clean , great bog bed, good wifi, got. an upgrade

wifi was fast

no breakfast. no windows. small room. stairs to climb from outdoor to reception.

taxi access to the door - newly renovated wifi and ac works

no room service

i was given a room with a moldy smell, no wifi signal, and uncomfortable pillows

no breakfast or meal options. staff could refresh english language otherwise don't advertise so.

give any map, no info about bar, breakfast times, local attractions, tours, wi-fi, restaurant, room service,

excellent breakfast -- especially the fresh figs. spacious room. surprisingly fast wifi.

though i kept coming back to the actual bar and it was fine, i did not think it was appropriate for security

room was very comfortable with , satellite tv , aircon , good wifi connection and a bath

breakfast needs to add varieties

they have kids club which is good

asmae, in particular, is amazing, and the kids love her

daily shuttle bus into the main square was an added extra

to ring to request room service, we were left without toiletries, cold room, no english speaking staff, poor

nice hotel when you travel with kids, our son loved the kids club

food excellent too and a great bar

room service menu is poor, not enough choices , and the room tempreture was not so plaisante ,

excellent pool area as good as the pictures suggest

uncomfortable beds. suppossed to be adults only, but had guests with a crying baby.

good experience to stay here for one night and enjoyed the spa and massage service and the resaurant offer

buffet had abundant variety. beds were very good. laundry service was quick and very good

we called reception god knows how many times to come pick up laundry

400 meters away theres a small mall there are restaurants and carrefour in the mall ,next to buda bar and casino

la wifi horrible

2 large pools, 1 kids pool, gymnasium and table tennis gave plenty of activities to do throughout the day but

there was no laundry and i could not get my clothes irone, there was no much clothes hanger

room service was good but rooms itself are moldy so not very clean

no minibar or fridge - no room service

no shower no room service

i have a wheelchair, i ask room service and no one helped me get my dinner in the room

the room and the pool were dirty

wifi was pretty fast and reasonably reliable where it could be found as does not cover pool area

2) the room is really disgusting because of the cockroach, although room service cleans the rooms every day 3

pool area was closed when i visted and looks as though its been abandoned for years

wifi was pretty fast and reasonably reliable where it could be found as does not cover pool area

the breakfast is very nice

only upgrade needed is a stronger wifi, as we had to set in the outside tables of our room to pick up the signal

nicely sized rooms, clean bathroom, lovely public spaces to relax, eat breakfast, etc

very helpful staff, possibility to get the breakfast earlier (as we needed to leave early for the airport)

we enjoyed a great breakfast on the beautiful rooftop balcony

excellent breakfast was provided. nice owner with great hospitality.

breakfast same every morning with few local options

the breakfast could have been a bit more varied. (we did not try the pool or a massage.)

breakfast was good

breakfast we had, is quite good, although the coffee could be improved, and could also add some

prices for laundry were not accurate

everything including staff friendliness and clean room service also breakfast was superb

the indoor pool doesn t meet expectations

the breakfast was excellent and healthy

thing i noticed when i walked in was the picturesque courtyard and the soothing sound of the pool

also, they do not have any laundry facilities (even outsourced) so i had to find somewhere

there is a lovely pool in the riad, which was very refreshing after a day out

the room, view from the rooftop, wifi

- swimming pool - terrace - personal was very kind - fast wifi

the pool was clean and nice

laundry took two days.

terrace area was great and we thought that breakfast was very good

only thing that we would suggest would be some sort of protein with the breakfast, such as eggs

additionally it is worth noting that the wifi does not reach the roof terrace

he loved the plunge pool

our laundry was done for a very fair price

besides being very well located, the rooms are beautiful, it has a pool and several terraces

property, easy communication, tasty breakfast, welcoming stuff

were travelling with 2 kids, and the suite we got was really spatious and comfortable

breakfast wasn t huge - something to think about if you travel with kids.

not best suited for very young kids or elderly adults a lot of stairs of the

safety hazard for kids and adults

pool service needs some attention

entertainment for the guests, on saturday at 11pm piano bar was already closed

spa facilities are lovely, but the gym, although it was of good size seemed a bit drab and old fashioned compared

the breakfast was traditional and the coffee was nice and strong

air conditioning is effective and room service came daily to clean up

breakfast is traditional moroccan food and it was delicious

very good wifi signal and speed

very helpful in accommodating early check in and even brought me a take out breakfast as i was leaving early

free wifi which is essential in morocco due to no eu data roaming etc

no room service. no facilities. no towels, no soap. hot water come and gone.

wifi works great in reception however it is a little weak in the room but it wasn't an issue we

dirty all around you! one dirty bathroom for 10 rooms. wifi doesn't work.

the wifi is really weak - or it completely cut off.

loved the freshly prepared breakfast every morning which was served on the rooftop of the hotel ud83cudf05 there

breakfast was delicious

there is a hamam and decent sized swimming pool

modern riad in the heart of marrakech, the lovely pool and breakfast

hotel facilities were very good and breakfast excellent

wifi wasn't working

the pool was perfect for cooling the kids off after returning from the local sites and also gave us an opportunity

we had a massage at the spa which was also one of the best ever

they have much spacious rooms and daily room service provided

the end of a family trip (with 2 small kids) we wanted to splurge a little so we stayed in the red house hotel

we had to pay for a laundry service as we needed clothes to be ironed

only the professional laundry service at a cost

wifi could be better in rooms

good hotel and good breakfast and dinner buffet, delicious

absolutely blew us away, the pool area was gorgeous and there was always an abundance of sunbeds

no room service change of sheets or giving new towels next day of my stay

the wifi was free and fast and i could watch netflix and youtube without any issues

was very easy, very helpful personnel, the room was clean and everything smelt good, great wifi, they have a

only thing that was a little bit disturbing was the tobacco smell in the corridors if people were smoking

the wifi was not working for a while. no mobile network inside the rooms

the breakfast was really delicious

comfortable bed and very good size room. wifi was very good and staff helpful.

breakfast is delicious

the room was clean and room service was regular with really good staff, we enjoyed our stay we were roughly 2

location is great, staff is nice, room is spacious and breakfast is amazing.

the wifi might needs some update.

breakfast was good on the terrace with a view

breakfast view amazing

wifi is pretty poor at the best of times, and even then it only works in the lobby if it works at

close to medina,,clean and comfortable room,good breakfast

the breakfast was nice and the view from the top was lovely

nice fresh orange juice with breakfast.

was sweet and traditional, bed was very comfortable, air condition was very good ,every day for breakfast we

the breakfast was

nice well situated apartment and good breakfast

great breakfast, great location and wonderful staff that go above and beyond

they also have a small spa for hammam or massage

nice room and pool

the plunge pool was perfect to cool down in the middle of summer especially if you have kids

wifi in the second courtyard was too weak to use

handed in a bag of clothing for the laundry service in the morning, which should have been ready by 5

was very good specially fatima at front desk very helpful & arranged early check in

with us in every single request and service the hotel is very clean and the price of their hotel spa was in

staff (they are all so pleasant and helpful, nothing is too much bother for any of them), to the bar/restaurant

the fitness center was well-equipped, and the pool area was a serene oasis where i could relax and unwind

also was advised on laundry but then they never did it

they have a laundry service that was super affordable and very quick

breakfast perfectly acceptable and a friendly bar where you could drink as much as you like

as nice view of the front of hotel room 203 is good if you want a quiet room, mustafa in the bar is good and

breakfast, rooms, wifi.

small gym on site and a lovely spa too

rooftop pool

no kids play zone , breakfast no much options limited menue

room service would take a long time to come

in room service was good and the spa is nice (good massages)

out time was a mess, they loose my t-shirt in laundry

excellent location. airport pickup as promised. lovely lady who did breakfast and laundry

i tried to do a zoom video meeting through their wifi and intermittently it dropped a lot

wifi was working well, breakfast was delicious and abundant

good wifi connection

we stayed with breakfast included and it was delicious (and very filling

the smell, the pool, the food, the staff! everything!

property was well maintained and it always had a pleasant spa like smell

breakfast was less than spectacular. not what we were expecting.

the breakfast on the roof is great and consists of fresh orange juice, coffee, pastries, yogurt, and

shower ran out of hot water quickly and wifi was fairly poor

the beautiful decor, amazing breakfast and azzddine went above and beyond to help us

the breakfast was very delicious, fresh and various from day to day

the quality breakfast that they served was amazing which was accompanied with a lovely moroccan tea

the riad also has a lovely rooftop terrace where we enjoyed breakfast each morning

they held our luggage after checkout because we weren t leaving for several more hours; laundry was washed,

breakfast was really good

just the wifi is not in good condition

wifi was not available at all bec of being in the first floor of bldg

because we weren t leaving for several more hours; laundry was washed, fir a small fee; decent wifi

poolside service and slow bar service was slow but friendly.

poor wifi and 5 days without international tv stations, apparently a fault line

small parking area

wifi connection was patchy and not great in our room - but was fine in the rest of the hotel areas

the breakfast area in front of the pool provided a perfect start to our days