the only thing that would've made my stay better was if there were an onsite laundry service.

pool was not open

i love the walking paths behind the hotel and the pool and hot tub with a view of the lake

the pool area needed a little maintenance but otherwise, everything was great!

not enough parking

i said, the pool was closed

one gentleman even asked us if the pool was comfortable for us while we swam

breakfast was not great

the pool is far to small

staff was great n free breakfast was great lot to choose from.

wish the pool/spa area was open longer hours.

was very friendly room was nice could use extra blankets in room pool nice miss the hot tub

would have liked a hot tub in pool area

breakfast lady wasn't the friendliest person i have ever met

the tv and wifi were more of a challenge to hookup and use than in other hotels, but the front desk was very

pool was warm.

breakfast was great i loved the cinnamon rolls. my kids loved the pool..

loved the new design lobby and breakfast nook exceptionally pleasant

nice and clean. wonderful breakfast.

i think you should drop your prices since there was no breakfast and the pool was closed due to covid-19

enjoyed having the full kitchen and grills on the property

in so no pool, no breakfast because kitchen was being remodeled

wish shuttle could go into the downtown

kids were running the halls when i was trying to get to sleep

clean , nice staff , nice pool area , large breakfast room made it easy for my big family to sit comfortably,

we travel a lot with our kids in travel sports and we've stayed in a lot of hotels

our flight is always too early to get breakfast

no laundry facilities no refrigerators room was still dirty

convenience and location also they offer smoking rooms

bed and pillows were very uncomfortable, there is no room service, and the staff didn't seem too worried about

it was our first visit to this location, and both hotel and casino staff weren t too great with answering

the smell of smoke resonates throughout the entire property. even on the non smoking floors.

room, adjacent restaurant, good laundry facilities (two washers and two dryers)

we use the laundry facilities and the dryer did not work

breakfast good

when we called ahead of time to ask about an early check in, the staff member we spoke to was very pleasant

the kids like the pool and hot tub

the breakfast was good

kitchen staff on saturday did not keep items stocked , everyone was asking for things

ease of access, clean facility and great gym for a hotel

the room was nice and spacious, very modern, shower had good pressure, pool was clean, not overly chlorinated

it's a pet friendly hotel and had a lingering dog smell in the hallways.

asked laundry service on sunday night

we come about once a year around christmas to get our shopping done without our kids so it’s been around a

it would have been nice if the bar at the hotel stayed open later.

gym looked

i like that it was nice and quite. also i enjoyed the swimming pool

dirty laundry on the floor and trash in the trashcan still

the laundry soap machine and one of the dryers in the guest laundry was out of order.

hall carpeting needs to be replaced

got my early check in. the people here were very nice

into the parking lot and saw that the exterior was under renovation

the parking lot a little rocky

seemed they needed more help for breakfast

no wifi

breakfast was biscuits and gravy, toast bagels, orange juice, coffee

breakfast was good, but the food ran out and had to be requested

room was clean, as was the guest laundry area

not much parking

fast, friendly check-in. super clean room. great breakfast!

pool should be cleaner. the floor of pool was really slippery.

went down to breakfast and there were no eggs or meat left. pool was a little chilly.

would have been nice if the laundry didn't cost almost 7 dollars to wash and almost dry a small load

everything was great. there is a laundry.

excellent staff. they are all helpful. there is a laundry room here.

it has a laundry room for guest and exercise room, too

hotel was given to us - next to an exit everyone went out to smoke and across the hall from the laundry/cleaning

i was very disappointed after they told me to take the towels from my room and put them in their laundry basket

no othing did laundry in lobby charged 50 for damage ins and room was deteriorating badlety nothing worked as

i notice weather stripping needed at bottom of door, one of the drawers in the kitchenet was off no untinsels

pool sign said it was open till 10pm

i didn't have wifi

shooting sparks when i turned it on & house keepers litterally push their babies around in their laundry carts

there were several out of order signs, including the lobby ladies room, a washer in the laundry, the orange

laundry room smelled

parking lot needs sprucing up

the potatoes for breakfast was my

could only have 2 towels on a trade in system, stained shower curtain (use bleach when doing the laundry), sink

breakfast was wonderful

breakfast could have been better. but waffles were good

free wifi is very helpful

hotel offers a free breakfast, but it's very cheap

no laundry services

loved the pool

covid so no pool, no breakfast, no fitness center....

outdoor pool. but not a big thing.

location and the parking.

a laundry bag would have been great to put our dirty clothes in especially our wet swimsuits

a great happy hour food and drink time each evening and the breakfast looked great, too

parking was nice rooms were clean and enjoyed the free coffee

i did not use the convention center or wifi and i had to leave early

was surprised to have a free dinner in the hotel. also the wifi speed is great.

but if i had to say anything it would be that the housekeeping staff forgot tissue paper, and a laundry bag in

was really nice with good service, the room was roomy, breakfast was excellent & staff was professional

the room was wonderful and the breakfast quite tasty

breakfast was wonderful

there was ample parking

finally sent laundry lady up to do it

put next to the laundry room & hearig the wash & dryer hanging all night long

washer and dryer in laundry room work well

used laundry facilities, top notch

no wipes for hygiene safety in gym

nothing was working laundry room was out of order. restroom was out of order. just over all bad

great place to stay. renovated , looks wonderful. comfortable beds, guest laundry.

laundry down the whole week , lobby restroom down the whole week never saw a soul work on either

convenient parking, spacious room

great parking and security

were a bunch of kids there for some sporting event and they pretty much ran rampant down the halls and filled

no indoor pool or spa

breakfast was good and the excercise room was above average

the pool opened at 09:00 however there were people out there at 05:00 making all sorts of noise.

breakfast was great

the lady who was monitoring the breakfast bar was not the most friendly.

i liked the bed, pool, and whirlpool.

enjoy the bar inside the hotel

indoor pool was enjoyable as well the gym

pool

very noisy at night, kids running and yelling in the halls

did not have good connection with wifi.

wifi was terrible

do not stay here especially if you have kids

we loved the room, shower and breakfast

laundry washers

also, the laundry door wouldn't work 90% of the time with our keys and staff keys

i was expecting a fuller breakfast then what was offered.

clean and nice hotel. to be perfect they'd just need to provide a better breakfast.

the kitchen was great to have

lack of multiple laundry machines.

could have larger guest laundry

we asked for a late check out

we know it is a pet friendly location, however the pets should be acclimated to travel if they are accepted

selection for tv channels, no sign for fitness center so i found it too late

laundry

quiet. spacious. can cook and has laundry on the property.

laundry door malfunctioned could not get my clothes out cost me a day of work at double time almost

also, the fact that they are pet friendly to large breed dogs was a huge plus

nice to have a refrigerator and kitchenette at such a value price

location , laundry and indoor.

is great, the location was near enough everything we wanted to do in the city, the access to laundry is huge

there is a pool, gym and laundry at the hotel

they are in need of a hot tub in the pool area!!

the kids didn’t feel cooped up

the kitchen area was very nice with storage, microwave, refrigerator

complimentary breakfast

everything location ease of acess ptice room size latge parking quiet

it says pers are we come however they were not very pleased that i had my pet with me

there was no way to indicate i was bringing a pet when i made a reservation on-

laundry on site,clean rooms, staff was great

pool chemicals were a little strong and ended up irritating the skin of a few kids in our group.

was very disappointed because that was main reason we were there with our kids

also their pool is open my kids enjoyed that

clean, air conditioning, pool

parking lot was full

parking was a bit tight for my van.

it was very clean, the breakfast was awesome

free wifi is unsecured, so it's useless to me

very friendly staff rooms were clean all the kids loved the pool

i don't have funds to get the proper laundry services for debugging

with that said, they do have a ramp and ample handicap parking

was a little disappointed that the pool had already been closed down for the season

the breakfast was horrible. the only thing that requires improvement

beside the pool there was a small seating area where my kids wanted to sit, but a couple of men were out there

rooms were quiet & we enjoyed the silence of not having to hear our neighbors thru the walls, a+ laundry, the

perfect location for our trip. staff was very friendly. bonus was the coined laundry.

booked this hotel for the pool - the pool was closed for repair

the hot breakfast

enjoyed the silence of not having to hear our neighbors thru the walls, a+ laundry, the offered breakfast was

there were a few issues trying to get wifi access, or having a good signal and connection

the pool was excellent and the gym very well equipped

pool was too cold

the lobby was very pretty, the rooms are very nice and so was the pool

room was very clean and smelled fresh, the breakfast was very nice with a good variety and the pool was very