have an english speaker at the front desk (very useful), parking is available, good breakfast

breakfast was delicious

i was checked out while eating breakfast in the restaurant

the staff was fantastic!! the breakfast was great too!

breakfast was great

location is a bit rough to navigate by walking. casino does not match the ambiance of hotel.

brian from the breakfast area was super nice and very helpful when needed

it being connected to the casino was very nice to be able to kill some time during my downtime

complimentary drink, 15 minute chair massage, free shuttle services to the airport

parking was great. on arrival staff we're available to park my car.

i was overcharged for my laundry. it was heartbreaking.

spacious and clean room. very good breakfast. wifi was ok.

large and secure parking space

would have been nice if it had a pool

i loved that they allowed us to make early check in (i was not feeling good, pregnancy issues) and while we we

no parking. maybe improve security for each room installing proper locks

i was not even given proper wifi information until i figured this out on my own

i did not see a spa or business center although listed in amenities

there is parking nearby

once you get over the slow service especially from the kitchen

location breakfast laundry service

breakfast no room service

only the parking

the wifi. the signal was very poor.

it was updated and clean. wifi, cable and air condition were excellent.

location and pool

pool was being re done...rooms a little outdated...but comfortable and clean

nice hotel. everything at the same place( casino, nightclub)

it was not good, outside was colder than inside, noise outside from a parking lot, look like a bar on the

breakfast was great

the view, the room, the odour. the pool.the bar music

pool bar closed until 5pm

pool bar closed until 5pm

the 7th floor allows you to overlook the city while working out in the gym, lounging at the swimming pool,

rooms, pool, gym, smoke lounge, and tower testaurants with views to the monument

breakfast at the restaurant was excellent

breakfast on the balcony is a beautiful experience

also, we were charged extra because we had a view but our view was to the parking lot

the breakfast was excellent! the quality of the food was great!

whether it was breakfast, lunch, or dinner, you could tell real attention went into every dish

no , laundry room they need a laundry room , very important.

hotel didn't have clients laundry facility for clients to use, and that the street are to dangerous to cross

ordering room service on whatsapp they didn't respond and the food took too long

i chose the platino hotel because of its convenient location and ample parking

very clean staff friendly and great casino next door

didn't have oat meal in the breakfast menu

breakfast wasn't good

breakfast ended a bit early and was not offered when we missed it.

also, the free breakfast in the restaurant was quite good

cold coffee, breakfast not up to my expectations.

location, clean and modern look, parking

excellent breakfast, parking free, great location, room service, friendly staff.

my stay the pool wasn't completely finished and there was a hurricane close to us so i couldn't enjoy what the

breakfast and dinners were great

close to us so i couldn't enjoy what the hotel had to offer and everytime i wanted to go to the gym i had to go

hotel is beautiful the facilities are great clean comfortable the free breakfast was on the money

restaurant food was great and breakfast buffet was delicious

the shuttle to the airport at 3 am was brilliant

staff, i ordered room service and the person that came and brought it to me forgot a condiment i requested

poor wifi. can't open window in room for fresh air. relatively costly with tax added.

staff very helpful the hotel is new breakfast very good

think you cannot say exceptional breakfast if it doesn t even include coffee or water

higher floors offer sea view, less street noise, larger beds free parking (though not promised) was available

available yet, no soap at the sink (yet) only at the shower, unsealed shower stall, frustrating breakfast voucher

that the our room was located close to the laundry and in the morning we heard some noise in the

there is a beautiful golf course if thats your thing

free breakfast was great and restaurants were very good

breakfast included

wifi was not that good for video meetings and i couldn t complete a 1hr meeting without

we left to the beach and pool and came back at night to get ready for dinner and again the ac was not working

the breakfast was excellent

hotel, very nice location, clean beach, nice pools and pool bar

no parking, not restaurants availability, small rooms, the food don t have to much variety but good

we also didn t like the breakfast but everything else was amazing

it’s a good break to not have any kids running around

everything pool beach restaurants staff so friendly

the buffet for breakfast and lunch was certainly more than adequate and again, excellent service

when i arrived their were kids everywhere and i spoke to the staff about this and they said wyndham change

the wifi was pretty good, certain times of the day it slowed down, i suspect more people were using it

was very kind and a girl i think her name is jordania she made the difference specially with the kids they are

i was in a party of five, including kids, and there was something for everyone to do and enjoy

wifi signal was strong in the room and everywhere on the resort

the main pool could of been larger. the square design lacked creativity.

roberto at the breakfast buffet, this man is on it

right on the beach. beds were okay. rooftop veranda. full kitchen.

multiple phone calls necessary for someone to pick us up, although we were parked in a large parking lot 300

ants in kitchen. needs some renovation. el pueblito as a whole seems like it's past its prime.

location was good wifi was good bed was comfortable

the hot pool of the spa was dirty, needed cleaning, you could see dirty on the ducts, they couldn t put the

the main pool was clean but not the kids pool.

a great time, beach was clean, pool was entertaining, domingo at breakfast was the best

bartenders at beach very attentive, blonde at main bar as well

the snack bar of cooked food looked really poor quality & old

small gym but pretty well equipped

we also enjoyed the spa (massages) several time

the bar is beautiful and well stocked

) in the bar and restaurant for the quality

stylish and boutique hotel and spa is one that i will recommend for those that like elegance, great food, drinks

the casino/ club outside the resort was amazing after 11pm

i feel there should be areas with free wifi since that is very important to travelers.

other means to provide shade) around the pool, we were quite exposed to the sun with the kids in this area

great pools, beach access, gym and spa facilities.

gym equipment was old and broken

never, example : they can't get a iron for my wife to bleach a shirt,we must to have to pay a laundry

swim up bar was the place to be if you wanted to be entertained and meet people but you also had the option

smell in the room , they only had one bartender at the time in service for the bar in and out the pool making

pool tables in bad condition

of all i made reservation for 4 days with me and my 2 kids when i made the reservation i said my son was 13 n

the hotel.itself is very clean. they do laundry there

laundry service

wifi was very poor in both rooms

was very helpful the rooms were basic, working air conditioning, hot water and average mattress parking spot

plus they provided secure parking

the wifi was good

there s a rooftop bar as well and the location is just what i needed, everything was walkable

bar restaurant on the last floor

basic service such as wifi was not available

good ac, wifi and tv

the hotel has a nice rooftop pool and coffee & water

has street parking so that can be tricky at time

is on a switch no adjustment,wifi barely works, no tv because its on wifi

bad wifi, never worked, needs updating and decluttering. dirty and ugly.

wifi was bad until you got to the front desk

the facilities was good with lot of pool and that s the only thing worthy ,other than that the food was so

the foam party was a blast for all ages at tropical pool, with music we all loved

light up headsets that i thought how cool for all ages to dance to & enjoy, something unique for kids & teens

the presidenial suite side only serves breakfast and lunch so had to go to the other side for buffet dinner

also, the ladies room at the tropical main pool has only three toilets and one of them has no latch for the

the vip pool bar was great

my mom's room was on the 3rd floor, so my kids went to her room, and my mom had to stay with me

we had four private bedrooms with a king-sized bed in each, two verandas with views of the pool, mini-kitchens

place is under renovations no pools were available where we were staying and we had to take a shuttle to go the

they didn t even have food for kids ( no pizza, chicken nuggets, fries) nothing this is the first time i

the pool closes too early

for 4 hours to make the checking when we finished the checking we do not meet any meal ant the kids were hungry

the people were awesome and the casino i just loved it

the pools , the ambience, the staff, the casino , the plays and the vip area are all amazing!

the hotel staff provides the worst hospitality and customer service experience. no room service

lack of wine availability. no late night bar options.

plus we have three kids so that was an unexpected expense

good size closet space, a mini bar in the room and and beautiful view

ned to be repear the pool ,the bathroon door mes to change

the hot water was great. the pool was clean. air conditioning in bedrooms worked well.

the kitchen did not have many pot to cook and the coffee maker was too small

hot tub wasn't working at the pool

we enjoyed the pool and the great customer service.

they can make it a little more fun by providing more entertainment at the pool like music

super gym to workout great service friendly accommodating staff

they also had several unruly kids roaming around the hotel, smh

the beds, very limited selection of food. only enjoyed breakfast!

love my stay in playa bachata, there was this bar tender name ariel in playa bacahata 2 who was supoer

was no bar in the pool, you have to get out of the pool to get a drink

do not have a kids area

wifi connection was unstable throughout the hotel

and they didn t have a parking

breakfast came with an omelette station that was very good

the pool hours but it s understandable. everything else was wonderful.

renovation, lock to the room broken, sink was leaking, front desk took 20 usd for small bag of laundry

breakfast was very good and enough to eat and endless amount of coffee and juice

in the past they had a great restaurant and bar and staff

my kids and i sat for 30 minutes without any service although there was only 15 people there

room was poorly equipped: no hairdryer, no shampoo or body gel, no enough towels, no wifi, no telephone to call

no laundry service 4

by great hills falling into the ocean, an active, fun and calm beach waits at the end of the pool (which has

breakfast made to order included & variety of breakfast options 4

amazing from the architecture to the men rolling their pangas up and down the beach visible from breakfast

the breakfast was included, but we were only allowed the same continental breakfast every morning

secure parking, nice private pool, best restaurant in sousa

gym equipment needs to be updated

free water bottles in lobby above/behind restaurant with great food, hard rock cafe and new gym half a block

i think the gym or athletic room needs to be upgraded at least get newer or newer used equipment

noisy. no coffee in the rooms or ability to get room service

with a pool

pool, good common kitchen, beautiful exotic plants, nice and helpful staff, good location close to

the wifi i was great

pool, good common kitchen, beautiful exotic plants, nice and helpful staff, good location close to bus to samana

the pool is also kept uber clean and is very refreshing on a hot day when you don't want to fight the

100 pesos per pound for laundry is really expensive

no gym or laundry on site

breakfast and the service

wifi was terrible

the room was comfortable and well decorated and breakfast was great ud83dudc4d

free breakfast in the morning

complimentary breakfast

free breakfast was amazing, yet the waitresses could be a bit more friendly

pool when there were no loud obnoxious locals there

the complimentary breakfast was fresh and tasty every morning i was there

good laundry service

feel like the girls overcharged me for my laundry, 500 pesos for about 10 pieces of clothes.

was a kitchen in apt but no matches to turn stove on or soap and a sponge to wash your dishes, it s a

street parking, no private parking

the pool was refreshing and i had a great room

the views and breakfast was included

was not a fan of the breakfast but everything else was great.

breakfast is excellent, and very creative, the chef always on point, and the waiter always pleasent

the breakfast was buffet style, which was serve on the outdoor patio overlooking the ocean.

breakfast was fine, and had a great ocean view.

the pool area was really beautiful and i m hyped for the gym being ready when i come back

the pool area is mediocre

the breakfast is not on site

was very clean but i felt like i was being pressured to buy shares so i stayed away from having breakfast not

parking lot was full but that was due to gym equipment so that was understandable.

breakfast was included, which is a nice benefit, but i personally didn't think the breakfast was

the gym had very old equipment, no big deal, but the ceiling was all moldy, you can smell the mold when

beautiful pool not too crowded great restaurant

pools , perfect beach , good restaurant -good food , activities for kids , good spot for snorkeling and awesome

pools , perfect beach , good restaurant -good food , activities for kids , good spot for snorkeling and awesome

great location clean value for money deliver laundry at reception and is returned to your room the same day

laundry services were excellent

front bar and pool area bar available in evenings for cocktails

restaurant open till 11 pm and the pool

could be noisy sometimes, old hotel, could do with a bit of a revamp, cutlery and crockery etc in kitchen were

joke not worth the money and there was no kitchen

staff were very helpful and friendly, the pool, though tiny, was scrupulously clean

the place is quite old and smell of old actually, the kitchen has no basic tools to use it

next time i want my own kitchen

the location, antonia and milton were very friendly and helpful, and having a kitchen to use was quite handy

swimming pool is good add

stayed in the one bedroom liking out at the pool

the property itself is very beautiful, with a refreshing pool and poolside bar

quiet comfortable bed kind stuff nice pool perfect location tasty breakfast easy to find clean highly

i love the kitchen and bathroom areas of my apartment

nice pool, wi-fi excellent and security first class

nice supermarket and laundry service just steps away

plus parking cost money which was not in the amount paid to the room

the pool was warm, clean and had your choices of cabanas

has parking the room very comfortable and complete and he customer service was very very good an

everything is beautiful. the beach access, the pool, bar were a plus

the vibe, the view, the people, the breakfast! hot water. laundry on place with extra charge.

fully-stocked bar and restaurant on the premises

terrific staff and great food. cold drinks. excellent pool.

it allowed smoking inside the room so that was cool! good breakfast! nice staff!

wifi worked like a charm

had washer and dryer but no laundry soap

morning have to use pool water to shower and to flush toilets , good there was a bucket in the laundry room

value , kitchen appliances not working properly and some not working at all

facilities were excellent, including well-stocked gym

-pool and yard maintenance staff shows up whenever they please so you never have privacy

you can also bring your own food since there is a kitchen available with everything you need

a kitchen would have been ideal we like to cook

i love the breakfast eating area and the honest bar system which i could just go grab some beer and pay later

the pool was beautiful

clean rooms, drinkable water avaliable for you all the time, bar were you take whatever you want and pay after

laundry was available at an extremely reasonable price

my husband and i thoroughly enjoyed getting to know christina (+pet family suzy^_^) her

the pool was fantastic

host was very nice, and would prepare delicious breakfast at any time we wanted in the morning

we loved sitting by the pool in the morning, drinking cappuccino while the kids ate fresh mangoes from the

is amazing, the property is very nice, very clean, very big pool

location is great and the option of being able to use the pool at the adjacent complex was great also

good location hot tub pool beach were good

not having good wifi

the pool unfortunately had not heater so the water was too cold

in front of the beach, the room, surrounded by the nature, food at the restaurant, the breakfast, amenities

the kids beds had small mosquito net that didn t cover the whole bed so sleeping was not easy the

addicting spa services

the front door to our room wasn’t easy to open, you leave kids inside that can open the door without assistance

great for families and kids to pass a couple of days

had a great time, my 4 year old was free of charge and enjoyed swimming in the pool, the jacuzzi and the quiet

the food was very good, both breakfast and dinner, as well as cocktails

dominican breakfast, mangu, salami, eggs, fruits juices

the pool was fun and they had toys for my kids to play with too

room was close to the pool so at times it could be a bit loud if you were hoping for an afternoon siesta

the bed was extra comfy the breakfast was awesome with fresh fruits, juice and the lovely mint tea that i have

the pool was with sea water and very clean which was perfect since they are way healthier for ear etc

guess wifi is not so strong especially in the room, but hey, we were on vacation so no big deal at all

nice pool

bed was comfortable with nice sheets and towels, kitchen was very decently equipped, we loved having water jugs

and breakfast i closed although we didn t take advantage of it

pool is nice and food is tasty

beautiful, cozy common area with a pool to relax in

the breakfast was amazing.

breakfast ist too expensive. for 2 eggs and 2 bread you pay 5 usd.

breakfast was great

parking was always available and inside the complex

the room is clean and has a microwave, fridge and well equipped mini kitchen

they will even do your laundry if you pack light

the pool was

not available (except for the first day when i was asked to pay), virtually no equipment in the kitchen (so do

wifi worked really well in my room

good bed, clean, swimming pool, no noise from outside, 24/7 security guard, 2 cute dogs :-).

was great: location, facilities, staff, comfort, cleanliness, wifi

the parking lot was in the main road, and didn't feel safe to leave a car.

there no customer parking unless you pay for it in the next door lot that does not belong to the hotel

you have nothing to clean the kitchen or not much

guy 2nd floor by the pool (owners apt) screaming at kenny :(

power went out multiple times, i put my laundry in the laundry bag and filled out the form, returned the next

, the food was horrible, one of the bed legs was loss , we try to get towels and they told me the laundry room

wifi was good in most spaces (not all)

great location and the breakfast was great

fresh juises, perfect papaya and fruits, nice porrige for the child (he was waiting every breakfast to eat it

not so nice but when you go to your room, the rooms are wonderful and there is security and gated parking

all of them have a kitchen and view to the ocean

private laundry made by maids (tips)

free parking

felt like home for a week, didn't even want to leave:) the ocean out front was so clean, and the pool was

, roof top jacuzzi, pool, ocean breeze, ice cold a/c, modern decor, comfortable beds/pillows, spacious

kitchen equipment should be replaced

the pool and grounds are clean and well kept

of the owners from new york was renovating her kitchen right above my room which was ridiculously noisy with

shower pressure and heat was perfect (details in a country like dr) the kitchen is super equipped with more

the flat was nice and clean and the wifi worked very well. the location is good.

if you need wifi make sure you take a room with pool view, on the backside the wifi is not working

bar, restaurant and pool onsite and excellent food options next door and all along the beach

plenty of beach chairs and pool chairs available

showers are small, they have shower curtains instead of glass doors, if you are traveling with kids it gets

can relax by the bar have drinks all day

the location was great, the restraunt and bar staff were great