the unprofessional staff, the unclean laundry area, broken elevators, and having to ask for your own turn down

each floor had its own ice machine and a laundry room

had no laundry bags

the laundry soap dispenser machine was broken. couldn't wash clothes.

very friendly staff. close to restaurants and shopping. beautiful pool area.

better restaurant hours and room service.

indoor pool was cold

the pool and spa along with the exercise room were excellent

front desk and kitchen staff showed great hospitality.

lobby, indoor pool, decent hotel bar and kitchen, pleasant courtyard, wonderfully relaxing art, pleasantly

my husband played golf at a rtj course just minutes from our hotel

clean, friendly, updated. good breakfast too.

the breakfast was the best i ever

room was quite different from the online pictures and i really wish i would have know the pool wasn't open, and

no breakfast (except for bags), no gym because of pandemic. but i understand.

t like the bathroom (no fan, toilet barely flushed) laundry room and fitness center were out of order, looks

no laundry .security guard was rude

the breakfast was great, especially the biscuits and cinnamon rolls

we ordered room service and the staff was great but the food was only so-so considering the prices they

very clean breakfast was delicious and staff was friendly and helpful

laundry not working

the room smelled like a sweaty gym locker room.

didn t know wifi code, couldn t print receipt

breakfast was good

great location, very clean, friendly staff, and excellent free breakfast.

for non smoking room, put us in a room that was so horrible with cigarette smoke that we could not breath

a regular motel, conveniently situated, free parking

the lady at the front desk was rude and kept insisting on my friend and i getting a smoking room when i asked

parking lot was dirty shopping carts sitting about. apparently they rent long term stays.

a lot of trash in parking

i had to call to connect my kids switch s to the wifi. the breakfast was very limited

breakfast, room, and staff

i had to call to connect my kids switch s to the wifi. the breakfast was very limited

mounted on the side wall (awkward for watching in bed) ice on first floor only limited breakfast options for

out of the way of traffic right outside army base, really nice staff spacious room, complementary breakfast was

needs to be a vegetarian option available for breakfast such as non diary milk, vegetarian sausages; otherwise

the spacious rooms come with a well-equipped kitchen and a big-screen tv, the staff is exceptionally friendly

swimming pool was filled with garden debris far to dirty to consider using

the pool was also great, the room and the building itself smelled nice and felt modern

the parking was nice

liked that there was a gym, laundry facilities, and outdoor pool

work on the property prevented my using the onsite laundry, that i was banking on using to give me clean clothes

nice gym, very new rooms

bar staff was friendly & provided last call for food

enjoyed the pool and work out room

no tissue in room, no laundry bag in closet, tables and night stands were extremely dusty

the breakfast is also good

also love that it is pet friendly

the food was good, specially the omelet bar

close to downtown- walking distance. indoor pool.

room 128 was located next to what we believed to be the laundry room for the facility

have a bar open in the evening, but no food options

the social hour is so convenient and breakfast wonderful. the underground parking is awesome.

not enough things for kids entertainment

my family and i enjoyed the breakfast setup. the kids were excited that the pool was open.

is a very expensive pet fee and it is per animal

it was supposed to be a pet friendly hotel when i got there and told him i had a pet they told me they d be

has a swimming pool outside, which is very good when it's 35 c outside

onsite restaurant was great and the pool was very nice

pool and bathroom.

having access to a reasonably priced laundry facility is very helpful

the laundry room is always filthy

room, kitchen availability, location, close parking, laundry facilities, kitchen accessories, and even though

we were unable to get bath towels for our entire two night stay because the laundry had not been cleaned, so

the hotel had also a laundry room where customers can wash their clothes if needed

hospitality, clean room, laundry facility.

free parking, free coffee, and free laundry were appreciated and the small gym met our needs

the free laundry, amazing

the location was perfect. very clean, free laundry, friendly staff and spacious!

brilliant hotel, laundry, gym, fridge/freezer/2 ring hob/toaster

she empathized with my situation and accomadated early check in and really made me feel at home

great location right in the airport. fantastic restaurant and bar with great service.

restaurant and bar were great and friendly staff all around

the staff was very nice and the view of the airport was great for the kids

i had a better night sleep then i had had in some time and slept so late i had to request a late check out

they have a very nice laundry room

very clean and pet friendly! the staff was very friendly.

kitchen looked nice but evidently dishes, cups, or anything else is optional

i didnt have breakfast as work starts before breakfast. location is very close to work!

was no breakfast service provided at this location

secondary, our room service order was delivered and it was delicious but it was not accurate to what we

rooftop bar was an awesome experience

rooftop bar is awesome

very close to everything and super nice/clean. the rooftop bar was amazing.

also the rooftop bar music was crazy loud and too hip for our crowd apparently

we really enjoyed the pool with our grand daughter

breakfast could more variety

pet deposit was actually a pet fee that they kept no matter what and was a little steep in my

wife and i enjoyed the breakfast

i love the room, the kitchen area and the bedding

our all around stay was great from breakfast, fitness center, laundry,business center.

laundry services because the hotel shares a building with an extended stay hotel

very clean. nice pool. great breakfast. close to the space center.

breakfast food was running low when we got down to the room about 8:00

breakfast was amazing. the bed was super comfy.

breakfast could have been better with more variety.

ample parking

cleanliness location parking pool comfy bed

the breakfast should have been like waffle maker, oatmeal, sausage, eggs, or omelet

breakfast,

near rocket center & space camp, new construction, guest laundry (self-service), customer service front desk,

i wish they had laundry facilities..

location food laundry available secure

comfortable , good staff, free dinner, laundry close to shopping, clean

even gave free laundry detergent for washing as we had been on the road for a while

to and it charged me twice and had all my money tied up and i was in a jam and couldn t feed my kids

wifi was not working some of the time ((hilton honors).

they have breakfast and some pretty comfy beds!

breakfast needs some help

that they allow pets. room was large, very clean, comfortable and had great lighting.

my brother likes to use the gym facilities but he said it was gross and hadn't been cleaned in days

clean, large rooms, nice small gym.

pool was dirty had leaves and dirt in the pool

get a weight scale in the gym

-outdoor pool open but not heated

very clean, plenty of parking, great continental breakfast.

the beds were so comfortable! breakfast was great!

good parking, all in all everything was wonderful

no bar area

everything was fine except for the wifi

they did get the air conditioning working and did laundry and delivered all of 2 towels

there was only one towel and they didn't have more because no one did laundry

the laundry room was filthy

laundry machine was broken for several weeks and is still not fixed

that the bar wasn t 24 hours

no towels available at the pool.

nice parking space

loved the bottle filler ice machines. kitchen had everything you would need.

had stink bugs in the kitchen light fixture, i didn t realize it until 12 am

restaurant, bar, laundry on site

laundry facilities and no vent in bathroom

location of laundry

friendly we were able to be shuttled to a restaurant and be picked up for our return to the

the free shuttle to nearby shopping and airport was a pleasant bonus

pool.was dirt laundry facility for guest was extremely dirty as well as the pool.

no oatmeal for breakfast.

the pool area was nasty but that could have been due to the young girls ball team that was staying

breakfast starting later on weekend

pool was very dirty

the breakfast was also good

t like the amount of construction guys hanging just hanging out in the parking lot every night when i got back

having to pay for parking.

the hot breakfast was very good

rooms are great and nice, breakfast absolutely great.

these thin brown blankets for two days because one of the staff stated that they didn t do laundry so they

pool bar wasn't open a lot for a weekend in the summer.

the gym was well resourced with everything you'd need for a good workout

and made us leave earlier than we had planned for our anniversary overnight stay away from kids

also, room service just resumed at this hotel but i could never get anyone to answer for service

like the hotel because of its location and the rooms are nice i had a suite so very spacious free laundry on

laundry bag in the closet i'm guessing the window was screwed shut for safety purposes but would

the room was amazing. perfect for a family for space, kitchen, and privacy.

the hot tub was not hot itvwas freezing and filled with this extreme foam like kids put shampoo in it

breakfast was really delicious and the staff was wonderful as well

breakfast

very poor breakfast

continental breakfast had the same thing every morning

wasn?t able to eat breakfast but only in the room

had to be closed after first night snd no wifi entire stay front desk tried to help me could

on toilet paint peeling chair stained laundry broke ice machine broke juice machine broke empty syrup, waffle

no laundry

breakfast was delicious, husband said best biscuits and gravy ever

00 dollars for smoking in the room yet i don't smoke

internet is poor no water pressure no breakfast pool us still not open not enough parking

workers smoking and drinking outside rooms at night (midnight and later)

i was in a non-smoking room which smelled okay when i first walked in but a few hours later, marijuana reek

smoking should not be allowed close to the building like that

the breakfast was really good, friendly staff, really clean rooms and pool area.

the breakfast was really good, friendly staff, really clean rooms and pool area.

used the airport shuttle and it was very efficient!

the carpet was disgusting and the room smelled moldy

the floor in the pool had more than half of the paint worn off the fitness area temp was 84deg

laundry on site was all functional

nearly an hour on the cart to be found to carry my luggage to my room when it gets as found in laundry room, it

on site laundry services

nice clean laundry room too, which was very convenient, and vending machines too

in order go able to get new towels before a weeks up, which wpuldnt be as big of an issue if the laundry faciliies

all night long prostitutes in an out smell of marijuana people standing outside door garbage in parking lots

clean good lighting enough parking spaces

clean rooms, big tvs, working appliances, convenient parking, nice showers, good staff

covers had burnt holes in them but it was a non smoking room!!

transients in parking lot and grounds.

over paid for a lot of stuff over paid for a room and over paid to do laundry

to noisy towels small and ruff.noise from laundry room and people talking outside the room

not enough towels issued for swimming pool

like a dog in need of a bath, i booked a first floor room and ended up with a 2nd floor room, the pool was green

pool wasn’t open :(

not a lot of options for breakfast,

the pool. the gym.

that this was pet friendly - we stayed in a room with 2 queen beds, and had plenty of room for the kennel for

the floor was very dirty with pet hair and dirt

lighting in the parking lot was one thing i loved

location is convenient and quiet. staff is vet helpfull and laundry room was clean and updated.

laundry facilities don't work and there was no breakfast

location, laundry

was nasty, bugs, counters not cleaned, no water, no hot water, dirty laundry in my bathroom behind the door

hotel had roaches terrible wifi service

it s homey. laundry is affordable.

prices with other motels this was very economical yet everything was very clean including the parking lot

somebody were smoking pot and cigarettes all night we smelled all in our room

there is no parking back there

got a smoking room so there was a hint of cigarette and some holes in the bedding but it wasn't an issue

great hospitality good employees laundry facilities are the best

in the parking lot constantly howling

didn t have a chance to check out the pool or breakfast

pool was very small and would be nice to have outdoor pool

staff was friendly, i have 5 kids and the indoor swimming pool and spa was perfect for them!!!

the hotel has free parking and free breakfast, although, we were unable to take part in the breakfast due to

parking

was cashless, so no change for the laundry facilities

walk to parking lot which was crowded and not very well lit

was nice i just wished the front desk clerk would have told me that the pool was opened

pool and quiteness

this place must be where college kids come to pay and pay in the pool

helpful staff. good laundry facilities and breakfast provided.

twice to get laundry soap

clean nice beds. best breakfast on our vacation.

the wifi was screwy, but it was worked out

could have more options for breakfast.

the bed was very comfy, the pool was amazing and so clean. laundry was very clean.

parking toward southwest corner and rear is tight.

is great for grabbing our kids n grandsons

breakfast and parking. coffee. nice room and comfortable bed.

we enjoyed the pool with the kids

had a laundry room. staff was friendly and it was ckean.

the night before departure, another roach fell out of clothes when i got home and unpacked to do laundry

real issues, a laundry bag or extra trash bags would have been nice to have to carry out dirty laundry but i

the laundry facility was not in a convenient location

called the front desk and were told that none on the property was clean at the time and that the laundry was

room was on the 1st floor right by the laundry room and it was loud while the staff did the laundry early in

room service for entire stay

very clean, excellent breakfast, will stay there again.

my 2 boys would have like if the pool would have been a big help

nothing i didn't like except i missed out on that good free breakfast they offer

put me in room next to laundry with squeaking machines

the whirl pool was closed and no breakfast buffet

parking, the venues around the area took up all the spaces at holiday inn and they didn t enforce

the convinence of everything being in the parking lot as far as entertainment!

breakfast was great. location is perfect. place is probably the cleanest i ve stayed at!

couldn't get to sleep until almost 3am because the parking lot was full of cars with blaring radios, loud people

it was also nice to be able to use the side entrance doors and have plenty of parking

woman that works the breakfast area is super friendly and was so great to the kids

the breakfast bar closed earlier than posted.

especially considering that there were 3 kids on this trip, expecting to swim

breakfast buffet

the space in the rooms. the kitchen with supplies provided.

breakfast could have been a bit later and longer.

the customer service was excellent 10 out of 10. the breakfast was really good and warm.

loved that the pool is open an breakfast every morning

only 1 washer and 1 dryer in the guest laundry facility.

breakfast could have been better.

the wifi was poor quality

parking was horrendous i stepped out and had no place to park

convenient location , pool was actually open and clean , they had cash deposits

laundry facility was completely filthy daily

was no telephone in room, no ice machine, the bed was not firm too soft, parking was limited, the tub was not

for our nights to go visit the space and rocket center-we had a good breakfast to get us going and then a good

breakfast was good

oh and we couldn t never some how use the wifi i thought it was free as

always love a good breakfast! enjoyed the pool too.

suite and could have had dishes accessible items for kitchen use

they do need a better breakfast.

speed and inconsistency of the wifi

secret pet fee that got doubled and slapped on us at check out even though i stated in my reservation thru

smelled like smoke, pool was broke, laundry was broke. stains everywhere.

room was next to laundry and ice maker and directly across from pool

pool of water filling up at the bottom of the tub, no working ice machines, we were told the laundry machines

laundry room and elevator constantly smelled like marijuana

the pool could of opened earlier

the nicest hotel i ve been to in a while the staff was super helpful and nice and the morning breakfast was

breakfast was good on weekend

very clean and neat. fantastic breakfast. location location location

great breakfast to boot

very clean and i enjoy the breakfast

great selections for complimentary breakfast; also pleased with laundry room availability

pool wasn t heated and not as big as expected

very small outside area and pool

great, healthy options for breakfast

construction in the back has parking in disarray, but this isn t the hotel s fault and the work hard to keep

the laundry room was clean

beds were very comfortable, wonderful breakfast every morning, and very friendly staff

kitchen cabinets were very dirty and needs wiping down and underneath kitchen sink where garbage

our kitchen floors were sticky

i would have liked an indoor pool

no indoor pool

ample parking and location was perfect

pool was so relaxing, lots of towels and umbrellas

the pool had to close

the kitchen staff did a great job with breakfast

breakfast was better than most

breakfast items not well.

very clean, large room and the breakfast area was kept clean too.

ev charging

very clean very good breakfast choice staff very friendly

pool

the room was clean and the breakfast was great. people at the front desk were very friendly

the rooms were clean, breakfast was great, pool was open and enjoyable, the location is perfect and close to

the rooms were clean, breakfast was great, pool was open and enjoyable, the location is perfect and close to

clean goid breakfast

welcoming staff, from front desk to breakfast food staff

noisy ice machines out of ice people standing outside late at night talking loud and poor parking

the beds were very comfortable and the pool area was clean!!

rooms were clean and very big. staff was extremely friendly and helpful. breakfast was great.

the staff is always so nice, the rooms are always and the breakfast is really good

the facilities were clean and comfortable, had a mini fridge in the room, laundry facilities were also located

the wifi is bad in the laundry room

didn t like being next to the ice machine and laundry mat.

tables & chairs at poolside along with towels - had to make a visit to front desk every time the kids went in

there were a lot of kids there and the facility handled it well

the pool was nasty

because we had a small dog, we were told that all pet rooms were only on the 3rd floor and no bathtubs

clean,quiet,location nd great breakfast

the pool was small but it was nice and had a nice seating area

well lit parking lot and near restaurants and shopping. pet friendly

rates were extremely high due to rock the south concerts. parking was crowded.

parking lot lighting room was nice and clean staff

breakfast was nice. the rooms are very nice! staff is friendly, professional and knowledgeable!

non smoking room smelled like smoking

the pool area

needs upkeep- ice machine/laundry facility filthy hotel clerk was not wearing a mask and neither was guest

close to all the restaurants, staff was attentive when needed, decent parking, on site laundry

i went to the pool and when i came back into the room, i left a trail of water

friendly staff. easy check in and check out. nice breakfast!

breakfast was very good and the beds were very soft and relaxing

no laundry but there was one a few blocks down the street.

i don't know legal status, but they all reside there, hanging laundry on the pool fence and leaving the ground

knocking on doors kids running and banging upstairs didn't get any good rest'

was easy to find, price was decent, room was clean, free wifi that worked well

we were charged twice, pool closed, room smelt of smokw though it was non smoking.

wifi wasn't very good

breakfast was ok

was very disappointed that they had no benches outside other than the pool area

wifi and cable

pool was ice cold, they said it was heated at 90 but it was freezing, huge disappointment when