first room they had me in was non-smoking but it smelled like people had been smoking

the parking and flow of traffic is fair at best

pool not open.

pool was great and clean. staff at check-in was awesome!

wifi wasn t even strong enough to reach my room

pool and breakfast and cleanliness and good ac

was the best hotel by far that i have stayed at, the staff was excellent, the woman doing the breakfast was

was a parking lot where construction workers who stayed at the hotel parked their trucks on our side of

great breakfast! comfortable beds! quiet place! friendly people!

friendly staff, clean and large room, nice pool.

free laundry, great location very nice staff

quiet convenient location. accommodating. laundry on premise.

the breakfast that was offered was much more variety that in other places and the price was reasonable

wifi didn t really work and shower was only lukewarm (wouldn t get hot).

our first room that we were given was a pet room, even though we werent traveling with pets

truck parking

internet was fast for a hotel wifi

the kitchen area was clean and the breakfast was very good

i think booking.com should list the actual pet fee (not a generic statement

gross for pet friendly facility

there was laundry on site, which worked without issue

beds aren't comfortable mattresses need replacing and it needs more laundry facilities

smoking faci

of cigarette smoke even though i got a non-smoking room

pet friendly with no pet

no laundry facilities

through hike discount. laundry. near shopping

they have guest laundry that worked well with no issues

quiet place to stay,double sinks in the room,on-site laundry,but the toilet could be updated,especially for

clean, good laundry, and staff was great

liked nice and responsive staff, good breakfast, swimming pool, but the highlight was the guest laundry

laundry facilities convenient to room

enjoyed use of fitness room and pool

and the pool and gym were cleaned regularly

breakfast was good. room was clean it was nice having the shampoo and conditioner in the room.

dryer to forever to dry clothes, and i didn't see where you could buy laundry supplies

fault, really, but used guest laundry, and the only dryer broke, leaving me with a bag of wet washing for our

love the fact this place had a laundry facility for guests to use

laundry machines should take other currency rather than just quarters or at least make sure you don

we love having breakfast before we start our day, the laundry is a plus since we re backpacking

trash bags and laundry were lining the hallways when we arrived and walked through to our room.

the pool is very small and not usable for adults with so many kids in it

my husband and i planned a spontaneous getaway without our kids and to hear kids running around was kind of

the room was well kept and had a wonderful shuttle service with helpful staff

wifi would come in and out

breakfast was great and because i am a hilton honors member they let me have a 1:00pm checkout time

great breakfast, even better location! so close to everything downtown!

great breakfast

wonderful breakfast. great to have fresh smoothies on breakfast bar!

here bc hotel roanoke was not pet friendly

and access to laundry

wanted to do laundry

strong smell of laundry detergent in 1st floor hallway

laundry facilities were good

noisy, located in front of the laundry area. very busy poor lightning in the room.

laundry and pool inoperative during my stay.

proximity to highway, no parking fees, plenty of parking, smart tv and hdmi hookup available, laundry facilities

pet friendly

there could be more parking

no jacuzzi by the pool. not enough handicap parking.

great breakfast selection and clean pool for the kids.

location and room were great. breakfast was really delicious.

the breakfast was the best i have had at any hotel

great breakfast selection and clean pool for the kids.

very friendly staff, the hotel looked very clean, great breakfast and easy system due to covid

tried to merge at 70 mph so warm up your cars this winter before hitting that highway continental breakfast, it

the laundry room, gym and pool all looked clean, well-appointed and brighly lighted, although we didn't

clean room, local laundry facilities, small shop came in handy as well, it was a very long trip and we arrived

the pool, hot tub, and laundry were not working for the majority of my stay.

worked, dryers didn t work for laundry

the guest laundry and fitness room are an added bonus too

just hated that the pool area was closed due to the covid 19 pandemic

tvs were wifi enabled so we could watch youtube

i never like any free breakfast, but there s was a good one.

breakfast was amazing with a variety of foods to choose from

how clean it was, pool, free breakfast, free shuttle into downtown!!!!!!

we had a sick child and were so thankful for laundry services

the laundry facilities need updated. only one dryer worked and took two times to dry.

excersize room. breakfast. kitchen and bedrooms desperate from living room

no breakfast served, parking lot small hard to get around in

were sealing the parking lots during our stay- parking was not very convenient

first floor close to the kitchen area, store, laundry room, etc

amazing, indoor pool, breakfast, shower gel and shampoo in the showers, couldn t have been more

grandson enjoyed the pool

ample parking

asked for the shuttle service and got no reply so i had to call a uber by myself

additionally, the guest laundry is a great amenity, with wash and dry services costing just $1

did not have breakfast

dirty pool

we inquired about the pool, the desk clerk let us know that we were eligible to use the pool at the adjacent

reasonable pet fee, nice facility, clean and comfortable room. breakfast was very good.

great staff, comfortable beds, guest laundry

it was a lot of loud noise by the staff the morning of checkout i may have been near the laundry facilities

indoor pool was very small but it worked for the 1 and 5 yr old i

my kids were able to swim and enjoys themselves before finishing the other half of our journey

pet friendly. good location

no laundry bag

there is plenty of space to sit inside with an heated indoor pool. the breakfast was great.

very clean, great pool, delicious breakfast and the most courteous and helpful staff we've ever met

double room was amazingly spacious, the staff were friendly and attentive, the small bar adjacent to the front

we love a clean, friendly, pet-friendly hotel

the breakfast in the morning was great

pet friendly comes with the negative of loud animals at times

breakfast and clean place

breakfast didn t have the best options, but we didn t have high expectations either.

breakfast was great

accommodating, but what i loved most was the gentleman that checked me in gave me a room near the pool and

the pool was ice cold and the gym was a disappointment

great location, good gym

the wifi was not strong

of the young kids were running around like a bunch of hooligans but kids will be kids when there is no parental

location and that room had kitchen

the breakfast was excellent

location, parking, room size, kitchen facilities, quiet, wifi strength, bed comfort, price

breakfast was just ok. eggs were runny and not very hot, barely warm.

used the fitness room- very small but has enough equipment

room was right across from workers doing laundry and they yelled at each other for about 2 hours

there are two hotels here connected by common lobby (a little odd) complimentary laundry facilities was a bonus

more towels in pool area.

they said i could go to gold's gym and use there pool or another affiliated hotel

did not eat breakfast there.

paint fragments and dryer lint littered the floor of the filthy laundry and ice maker area

stay was waaaay before checkout time (even if you're not checking out) the staff is dragging the laundry baskets

my room was a couple doors down around the corner from the laundry

' doors to the laundry and other

towels in the room were great, laundry facilities great

laundry had one washing machine and dryer

we liked everything. services, bed, pillows and pool were excellent.

was no wifi coverage in 2 rooms, had to end up in a 3rd one to have complimentary service to work (and

the pool was a welcome surprise and a lot of fun

and it's pet friendly

location cleanliness and laundry facility

the ice machine and laundry was upstairs and it's very hard for me to do steps

inexpensive laundry facilities

the price of the room was good & the pet fee was fair

wifi was down during my entire stay which was unacceptable and extremely inconvenient

the pool wasn't open

the location and the pool

got the last parking spot in a poorly lit lot

parking is hard especially if you get there late at night there were a bunch of trucks with

the location makes one feel safe and parking is close to the entrances of the hotel

on site guest laundry. attempt at updating room.

were wakened by the way too loud noise of the laundry cart going over the rough sidewalk back and forth immediately

laundry, microwave, fridge, comfortable bed

staff one staff member went above and beyond clean room laundry breakfast was a+

love that it is pet friendly with large back area to walk dogs

acess to pool through laundry room.

bar seats wore out

the location was great! my kids enjoyed the pool. staff (art)was very nice.

choose this one because it said it had a shuttle but when i called for one, it was never available and i never

construction, which was fine except walking through construction areas, especially with a pet, was not a great