good parking on the property

nice furnishings with a little kitchenette

the room comes with a kitchen sink, microwave, fridge, toaster, kettle, silverware, coffee machine, knives and

the kitchenette is adequate for basic refrigeration, microwaving and washing-up tasks

the cheap, plastic one used in a kitchen under a sink doesn't suit the nicely renovated bathroom

the pool was amazing as was the hot tub & 2 individual shower rooms

the pool facilitates and gym were great

i am keeping in mind it was pet friendly so it wasn t super up to date

the pool and gym facilities were exactly what i wanted after a long day!

very spacious room was perfect for accommodating us and our pet.

for laundry you are expected to but the detergent from the front desk, and do the laundry yourself

was good, staff was amazing and i was able to do a quick load of laundry at an amazing price and travel home

laundry services, breakfast, bed comfort, proximity to grocery and tims.

staff are friendly,also happy to see a laundry room so i could do laundry

although concerns for excessive towel laundry are commonly expressed

no shower towel no toilet paper no wifi or not provided no phone

wifi was not working

were looking for a pet-friendly room for an overnight stay while driving through

4) the toilet wasn't working properly and wasn't flushing 5) super thin blanket 6) no proper parking, people

easy to find pet friendly

no microwave in the unit meant i had to go to the laundry room to heat up food before bed

a surprise bonus was the that the guest laundry facilities (2 each washer and dryer) were free to use with

reasonable pet fee, and the beautiful grounds were perfect for walking our dog

parking is not very convenient

the room service time was too limited to be convenient

we have electric assist bikes and they suggested we could lock them in the laundry room overnight which we did

room i stayed is too closed to laundry room that the noises was too much at evening

i also liked that they have laundry facilities on the premises

even has laundry

laundry availability

imagine my surprise when i opened my suitcase to find the same bug on my dirty laundry bag

there is a laundry room available

has coin laundry on site

the room was listed as being a smoking room, there were cigarette burns on the comforters for both beds

staff really made me and my kids welcomed

common kitchen, laundry and lounge areas were an unexpected surprise and very welcome

enjoyed the friendly atmosphere - laundry and kitchen onsite was a blessing

staying one night, even though my stay involved only a single cleaning of the room and one laundry/supplies

laundry on-site is also a plus, cost is 2 cad for dryer and same for washing machine

no atm. couldnt do laundry. but no complaints.

room service breakfast was yummy

plenty to do for both kids and adults (even an mma fight one night)

we love the pool and the sun beds

the pool was supposed to be heated but still felt a little bit on the colder side.

the lobby bar is too close to the front entrance. it s very cold.

it would have been very convenient if there was a guest laundry facility in the hotel

no room service

only option provided for room service was jack astors

everytime someone went in their room the door slammed so loud it woke the kids

there was a large number of kids who made noise uninterrupted for 5 hours

the laundry facilities were

there were a lot of broke. elevator, laundry facilities. the carpets are disgusting.

no laundry, sheets are all white which is hard to keep clean and the hotel takes a $500 deposit so

laundry was broken and second elevator

good continental breakfast with assortments nice room views although there are homeless around they are harmless

room gym laundry facilities breakfast

room is large with a kitchenette large comfortable bed the view was awesome the staff were so welcoming and when

great location and friendly, helpful staff. pet friendly

bedroom suite = space away from kids

little kitchenette. clean room. friendly staff.

great hotel bar and beautiful atrium

the food at the bar was overpriced and the pasta wasn t very good

awesome staff, beautiful building, amazing hot buffet breakfast

s a good thing we got complimentary breakfast for two

the pool area and gym

didn t have laundry room

right downtown. beautiful facilitities. full kitchen in the room

the food from room service was the best ive had

the gym and pool were a bonus, plus the cafe and restaurant

the staff were excellent-reception, bar and restaurant

he waited until the person working mentioned she was doing laundry and to use a different door

restuarant or room service and no internal laundry service, although they did send it out to be done but it didn

use this gorgeous place as our escape from the kids for a night

even the nice fellow from the bar helped me navigate from the back door to the reception

the bar is nice, we didn't eat at it, but the drinks and cocktails we great and priced right

laundry services

if you are going to victoria hospital, you can just walk across the rd and don't have to pay parking

very comfortable and clean. breakfast ok.

parking free and close to front door for easy

only the potatos at breakfast. they were quite dry.

and they put us right next to the pool entrance and the laundry room

when i asked the staff they said they were just behind on laundry

atrium bar was to have kid items available yet there was nothing on monday but 5$ drumsticks

pool and atrium was wonderful.

the slide, spa and gym were closed so we only had the pool left

the young gentlemen at the desk was friendly,courteous and helped with the laundry room that i needed

they mentioned problems with laundry for towels

breakfast was good

everything... pool was closed the gym was closed the resteraunt was remodeling

the rooms were clean and comfortable, and there was lots of parking

location was perfect. rooms were quiet. bed was comfortable. laundry facilities were convenient

there was laundry in the halls on the floor outside various room

the laundry room smells of mildew

laundry facility was down

poor laundry services

laundry on site. decent location.

laundry machines in good condition

great location, cozy kitchen in the room clean, comfortable and very well maintained

wifi was good

it also came with a little kitchenette and lots of room to sit

parking was not an issue, and i felt safe leaving my car parked outside

the lights in the kitchenette part were flashing so we had to turn them off

the pool could be cleaner

wifi was terrible and the tv was had minimal channels which was hard to maneuver

tournaments in town which meant tons of kids running throughout the halls and what not

the room the front desk girl gave to me was directly across from the housekeeping/laundry room

location of room, next to employee area and laundry room.

full kitchen with dishwasher

breakfast included was a nice surprise!

love that it comes with your basic kitchen needs

location, good size rooms, friendly staff, laundry on site, free parking

excellent hotel staff,comfy beds,loved the free laundry feature

great breakfast; suite style room was great; friendly front desk staff; free laundry facilities

breakfast, coffee and tea available 24hours, free laundry (detergent excluded), nice outdoor lounge, free

free laundry too

the restaurant did not have an identity, it was part of the lobby, but set apart, it had a bar but looked like

parking lot was a bit of a mess and the ac was not great

kids running in the hall

we visited while they hosted kids hockey teams and it was loud but understand the hotel did what they could to

bar and restaurant not open due to civid-19 restrictions

they now have a small laundry room for customers, should they want to do a load or 2

laundry room was gross, alerted front desk and they took care of it

wifi too slow.

we enjoyed the free hot breakfast and the swimming pool

delicious breakfast

i wish the laundry room had a change machine.

room was clean salt water pool is nice used laundry facilities staff was nice and helpful

excellent staff! clean and tidy hotel considering it s winter. excellent laundry facilities.

needs a change machine for laundry?

they don't put any problem for having a pet

room with kitchenette; bathroom had walk in shower which was great

fact it had a decent kitchen

there were 50+ kids in the hotel as this happened

love the little kitchen

breakfast was substandard v

pool was nice staff where kind it was easy to find. and there was 24 hr laundry.

there's a 24hr laundry room (which which doubled for a work office for a zoom call

pool, restaurant, or access to a fitness gym

staff and early check in

walking long distances and our room location required me to drive around the building to bring my kids to the

room was very nice, clean and there were laundry facilities in the building

we arrived, the staff was folding the laundry on the breakfast tables

laundry facilities

bathroom very small. layout wastes too much space. laundry facilities inadequate

noisy fridge and airco bad wifi coverage