a new laundry mat is being built - this will be an additional plus

very strong smell of the laundry detergent for the bedding and towels

they are putting in a new laundry room so when we came in there were some fumes in the lobby

the wifi was really good

nice bar and restaurant, great food, clean cozy room, what more could you ask for

great place for kids

waterslides for kids and the restaurant was good.

hot tub jets weren t working, bar and lounge closed early

pool, slide, staff, room, safety. everything was just great!!! love this hotel!!!

the kids pool should be warmer too

we loved our huge and modern room, swimming pool, and on-site laundry facilities.

there were laundry facilities on our floor which was a plus

pool was cold, hot tub doesn't open till noon and was also cold

and welcoming and clean had pool, and gym really enjoyed the continental breakfast

t like that the pool entrance was by the exit to leave the building it was a bit cold for the kids to be

was close to laundry facilities

wouldn't have minded if my kids weren't present

not being able to drink coffee while my kids went swimming in the pool.

parents not managing kids.

terrible parking pavement

laundry facilities, and breakfast was quite expensive and not that great

cleanliness, friendly staff, comfortable rooms! good location easy parking

lots of parking. ease of extra amenities. housekeeping great. casino smoke free.

the snow banks making it difficult to maneuver around the parking lot

parking during concerts was hard to find. we managed ud83dudc4d

laundry service seems to me too expensive

a $15 surcharge for a $1 throwaway laundry bag that no reasonable hotel would charge anything for earns a 1 star

are travelling through canada and i'd have welcomed a laundry

the gym was suprt small

brought our dog, love pet friendly rooms that don't smell like dog

world class staff from all levels of the hotel, great bar and food options

t told the pool was closed for repairs, we had brought kids with us and got up to the pool floor in our

all staff were great! hotel employee at front door and in bar were fantastic!

great location helpful staff clean and quiet speedy room service

we brought our own cocktails and snacks to enjoy in our room, but they do have snacks and honor bar $$$

nice room with all amenities. available parking lot and laundry. wonderful breakfast!

we used the laundry and that was cheap and easy

handy laundry facilities and secure bag storage area

rom was directly across the hall from the laundry and the staff coming and going all night prevents us from

guest laundry, wifi

restaurant, no vending machines, homeless vagrants outside exits, laundry services were broken, gym fitness

laundry facilities not working l no robes in room, elevator down upon check out had to carry heavy

doing my own laundry was too much

cleaning and laundry room staff very polite

laundry

thing to say the only thing that could improve the stay would be some availability for room service from

no room service.

location great. room nice size and recently renovated. having spa in hotel is wonderful.

room service, no availability of snacks or drinks due to machines being broken

how room service was such an extra service charge

downstairs bar with popcorn stand is kinda fun

checking in and out went smoothly and the best thing is that they are pet friendly

i didn t have time to go to the gym or enjoy breakfast at the hotel while i was there, but

building is modern and fancy,my room is very clean and it has a city view, they have free wifi without any

are incredibly comfy and the gym was clean an covid friendly

room was not clean (bins not emptied, in the bathroom only the sink looked clean, towels smelled laundry detergent

the room was directly over a bar and i was subjected to loud music until the early hours of the morning

all staff are indians and very helpful from reception to room service

to top it off the wifi was shit, it was ridiculously cold, the ventilation made a really loud squeeky noise

the name of the hotel is very deceiving, and is located in a very sketchy area, as well the bar clientele enter

in the place except that some of the reception guys were't so friendly i failed to do my laundry because i don

laundry ( although it costs 9$ for a full service: 3$ for the tide, 3$ for washing machine, 3$ for

kids loved it

a bit noisy with kids running along the corridor

property was new and modern and very clean. pet friendly. staff was super friendly and helpful

clean and spacious rooms. extremely comfortable beds. facilities are very nice. guest laundry

food from room service was not great. got orange crush instead of orange juice. really

i thought it was a pet deposit in case their were damages- apparently not

great location, pool and friendly staff! will definitely stay again!

having access to the pool, gym, and being close to the convention centre.

the bar and game room were excellent &

kids were running the halls at midnight, didn t get the best sleep, thin walls could hear the

the room was a good size and the wifi was strong from the room . the shower was amazing.

have liked a grab bar by the toilet

i had trouble connecting to the hotel wifi, but the reception clerks, supervisor

not a breakfast person.

free breakfast was not an express buffet but from the restaurant menu

pool n hot tub, delicious cooked gourmet breakfast, & pleasant staff

good location, gym w/ pool available, and good room.

rented a room at this hotel because it listed free wifi and had a pool

a well-lit desk area separated from the tv area, a built-in night light in the bathroom, on-site laundry at

staff kind and helpful. pool, hot tub and use of laundry room excellent!

facility had lots of things to do, pool spa and restaurant and a lounge and laundry.

laundry

pool area was attractive. laundry facilities continental breakfast was satisfying

can do laundry 24 cuz if u didn t pack enough and how i had to stay another night when i only booked 2

noise if the laundry room fans outside our window

wifi was absolutely terrible

staff was not helpful at the front desk. kids pulling the fire alarm evacuating the building.

like everything the service and pool

parking outside of the premises (dollarama)

pool for the kids

we stayed for an elton john concert and it was a very nice little perk that the hotel provided a shuttle downtown

clean, free break fast, nice parking lot, pool with drinking water free

towels at the pool could have been better stocked, vending machines would be nice.

and couldnt get clean towels bc of the fire in the laundry

was very convenient to have the executive lounge as we had our children and with kids they're always looking

these kids were too young to be there without a guardian

no room service when it was busy and yet when i went down to get the food there was two tables

everything but the kids running in the halls at night

i was able to do my laundry in the building, which was very convenient for me

very good gym, swimming pool and coined laundry

wifi a little shotty in the room.

nice and roomy, pet friendly, great staff

only downside was parking

room right next to housekeeping laundry so it was loud, they ran out of hot water for one day, no laundry

my room was on the 1st on the and it was loud as it was v closer to the laundry area.

bottles, tv was small and not smart tv, parking was cut off due to construction next door, no laundry onsite

the room was next to laundry room, and would shake the table and light and noisy

lots of parking and restaurants on site.

laundry facilities were convenient

laundry

location, room and breakfast

parking at the hotel for $12 per day

the staff were super friendly and nice. the hotel is pet friendly.

finally at night i walked down to the laundry area and found a blanket to take up to my room

i liked that there was a guest laundry

even the room service, housekeeping and other staff i saw around the building were beyond friendly

easy parking

staff were very helpful and i also didn t know you had shuttle service

comfortable bed pet friendly price

a shuttle from airport to the hotel would have been nice.

breakfast

breakfast was nice, the staff were very friendly and helpful. keep it up

very strong wifi connection. clean bathrooms. delicious breakfast.

no laundry available, it was all booked

coin operated laundry was convenient, but they only have 2 machines, so be sure to reserve if you need it

pool, the laundry, the breakfast

get a functioning restaurant. more efficient laundry.

cleanliness, food, comfortability, staffs, pool and almost everything

the breakfast was very disappointing with no hot breakfast options says there s a shuttle but now only uses

it could be moved so that it sits in the open area between the kitchen and bedroom area

i like having your own kitchen. you can cook food when you dont want to spend eating outside

wish there was a pool for the kids.

bed was comfortable great space for dogs kitchen was nice

would have appreciated a laundry bag being available in the room

there was laundry available, vending machines, we were accomodated at a higher floor which we requested

hotel was quite got a good sleep. laundry was open 24/7. washed our clothes

no housekeeping, no swimming pool, no laundry ... b/c of the pandemic

the afternoon and then they came back even later each day with clean towels, because the linen laundry wasn't

super friendly and accommodating and free laundry

nice and quiet and ideal location. free shuttle service is a bonus.

lots of parking and superb staff

nice room, great breakfast. didn't have time to use the pool

4 customer service staff go out of the way to help me to print some important documents 5 the shuttle suv driver

winnipeg weather its not close enough to check in without the shuttle

very modern. wifi was fast.

have never been a fan of a hotel lobby itself being a lobby, bar and restaurant

and when the shuttle to the airport was further afield at the

near the airport, offer airport shuttle service

clean, great gym, staff was very friendly and helpful

gym, everything you needed

front desk staff is very friendly and helpful and he allow us to have early check in

no wifi the whole stay.. not advised before booking

room service was deliscious

great staff and a good restaurant and room service

location within walking distance of airport. very nice bar and restaurant.

no pool, but it wasn t a big deal. nice little gym.

pet friendly - comfortable bed (the mattress, pillows, comforter, all perfect

small but good gym facilities

laundry facilities, meals were good

the parking space was spacious and close to ta

the pool may be small, but it's a cool refreshing temperature

kids are lying down on the street watching our vehicle passed

it had good parking and was easy to find.

laundry cost money and had a closing time

excellent wifi

we got a suite with proper kitchen. which we had no idea about.

gym room was very cold

location, big room (we took the king room with kitchen)

laundry machines smelled of mildew, wouldn't accept loonies, only

elevators are terrible and the laundry machines need to be replaced as they are moldy.

in addition, the laundry did not work and i heard several people tell them that their air conditioners did not

parking kinda tight

wifi is way too slow. parking structure should be demolished and rebuilt. it is a mess.

coin operated laundry came in handy

we appreciated having laundry facilities on the premises

great to have a laundry facities on site

and helpful particularly the young ladies on reception that were so helpful whilst using the laundry

not enough washing and drying machines for doing laundry.

for the dead fish in one of them, oops) room service meal was quick, efficient and delicious laundry room was

laundry facilities and swimming pool available as well as a business centre to print paperwork for

self laundry service was available for reasonable price

realize it was large area and had play structure etc but pool could be bigger due to the amount of people using

pool

pool. laundry. staff. breakfast. secure elevator

the room was fantastic and we wished we were staying longer. and got laundry done!

very nice lounge and gym area.

kids loved the pool and i got a work out in

adjacent , good to get to if from out of town , pool was nice but a little small

incredible, free laundry facilities, stowed luggage after check-out until our time of departure

lovely young woman on the front desk helped me with laundry and local information

everything from the food to the gym, laundry, room and staff. nothing bad to say at all

there were some pet allergens in the lobby but this is to be expected since the hotel is pet friendly

pet friendly rooms were probably nicer than the non pet friendly rooms

hard bed, no laundry, uncomfortable desk and chair

and coffee bar in morning was nice

room service was delicious

hotel had a pool and gym to work off sitting 7 hours in the car

easy location and good parking, great access to the places i needed to get to.

host was friendly and they have a laundry machine ( coin laundry for a quick wash and dry ) specially if you

love that there s laundry in the hotel, big bonus! bedding smells so clean! beds comfortable:)

the staff was extremely friendly and eager to help, and a bar with a restaurant and a restaurant on location

bed was larger and very comfy, the size of the room was perfect for 2 adults and 3 kids, alot of parking

it s quiet- no little kids running up and down the hallways